Do we give a FUP?
The short answer is No. We don't care how much internet you use. In fact, we want you to use as much as you can. That's the point of truly uncapped premium internet.
That means we don't throttle. We don't shape. And we don't limit your internet usage. This applies to all our standard internet packages!
That being said, we do reserve the right to limit a customer's usage or speed based on either of the following criteria:
- A breach of our Acceptable Use Policy - in summary, our AUP does not cover any usage based restrictions, so we're not hiding a FUP in there.
- Aggregation - using our lines to run an ISP-like service is strictly prohibited. Please do contact us if you require a wholesale service, if your t's are crossed and i's dotted, we will be happy to help. We reserve the right to monitor your service and suspend your service immediately and without prejudice if you are found to be in breach of this clause.
- Hosting of Game Servers is not permitted on FTTH services
What about your 1, 2.5, 5 and 10 Gbps service?
Nope. No FUP here either.
Technical Measures to prevent network abuse
Web sQuad reserves the right to take such action as may be necessary to protect the integrity of the Web sQuad's Network and all our clients. This includes, but is not limited to, system monitoring, protocol management and shutting down of ports affected by DDOS, viruses, malicious protocols worms or other malicious code. Any effort to protect Web sQuad's Network will be communicated to affected clients to ensure minimal service disruption.
Common Ports which may be subject to protection by Web sQuad: Port 25 (SMTP), Port 22 (SSH), Port 3389 (RDP), Port 23 (Telnet). Should you not be able to access services on these ports, please feel free to reach out to support for alternative solutions.
Legal rights
Web sQuad reserves the right to modify this policy at any time, which changes shall become effective as soon as they are posted to our website.
