Network Status

Service Status Information and Network Announcements

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni (Reported)

Affecting Other - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni | Priority - Critical

Schedule Start Dates/Times:

26.11.2020 – 06:00

Schedule End Dates/Times:

26.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Farrarmere, Benoni

  • Bayley Street, Wordsworth Road, Sheridan Road and surrounding streets

 

Parts of Rynfield, Benoni

  • Lessing Street and surrounding streets
  • Indobali Estate, Barbet Road

 

Parts of Brentwood Park, Benoni

  • Swellendam Street and surrounding streets

 

Parts of Country View, Benoni

  • Prince Alfred Drive and surrounding streets

 

 

 

Customers should experience intermittent to no internet connection during this time.

 

Date - 26/11/2020 06:00 - 26/11/2020 08:00

Last Updated - 23/11/2020 09:21

Vumatel Scheduled Change | Weltevreden Park (Reported)

Affecting Other - Vumatel Scheduled Change | Weltevreden Park | Priority - Critical

Change Reference:

#1367

Start Date:

25 November 2020 @ 08h00

End Date:

01 December 2020 @ 17h00

Area/s Affected:

Weltevreden Park

Streets Affected:

·  Bietou Turn

·  Brook Road

·  Brug Road

·  Cornelius Street

·  Fern Road

·  Grand Prix Street

·  Javelin Crescent

·  Kloofhout Turn

·  Moss Road

·  Spring Road

·  Vale Road

Network Type Affected:

Active Ethernet

Change Description:

Network Street Cabinet cleanup

Change Impact:

Clients will have no connectivity during this time

Date - 25/11/2020 08:00 - 01/12/2020 17:00

Last Updated - 23/11/2020 09:12

Vumatel Scheduled Change| Florida (Reported)

Affecting Other - Vumatel Scheduled Change| Florida | Priority - Critical

Change Reference:

#1331

Start Date:

24 November 2020 @ 08h00

End Date:

25 November 2020 @ 18h00

Area/s Affected:

Florida

·  9th Avenue

·  Alexandra Street

·  Barry Hertzog Drive

·  Beacon Road

·  Bona Vista Road

·  Conradie Street

·  Craig Street

·  Eendrag Street

·  Floral Place

·  Goldvis Avenue

·  Hattingh Street

·  Hinsbeeck Avenue

·  Louis Botha Avenue

·  Madeline Street

·  Naomi Street

·  North Avenue

·  Olympus Road

·  Ontdekkers Road

·  Rowan Place

·  Stiglingh Street

·  The Highway Street

Network Type Affected:

GPON

Change Description:

Dome joint cable management

Change Impact:

Residents will have no connectivity during this time

Date - 24/11/2020 08:00 - 25/11/2020 18:00

Last Updated - 23/11/2020 09:11

Vumatel Scheduled Change | Kuils River South | Glenlily (Reported)

Affecting Other - Vumatel Scheduled Change | Kuils River South | Glenlily | Priority - Critical

Change Reference:

#1364

Start Date:

26 November 2020 @ 08h00

End Date:

26 November 2020 @ 17h00

Area/s Affected:

Kuils River South

  • Glenlily MDU

Network Type Affected:

Active Ethernet

Change Description:

Dome joint cut-over

Change Impact:

Residents will have no connectivity during this time

Date - 26/11/2020 08:00 - 26/11/2020 17:00

Last Updated - 23/11/2020 09:10

Vumatel Scheduled Change | Melville & Quellerina (Reported)

Affecting Other - Vumatel Scheduled Change | Melville & Quellerina | Priority - Critical

Change Reference:

#1297

Start Date:

26 November 2020 @ 03h00

End Date:

26 November 2020 @ 05h00

Area/s Affected:

Melville
Quellerina

Network Type Affected:

GPON

Change Description:

Redundancy Project

Change Impact:

Residents will have no connectivity during this time

Date - 26/11/2020 03:00 - 26/11/2020 05:00

Last Updated - 23/11/2020 09:09

Vumatel Scheduled Change | Rondebosch East (Reported)

Affecting Other - Vumatel Scheduled Change | Rondebosch East | Priority - Critical

Change Reference:

#1387

Start Date:

25 November 2020 @ 09h00

End Date:

25 November 2020 @ 17h00

Area/s Affected:

Rondebosch East

  • Athlone Street
  • Lady May Street
  • Manly Road

Network Type Affected:

Active Ethernet

Change Description:

Fibre cable replacement

Change Impact:

Residents will have no connectivity during this time

Date - 25/11/2020 09:00 - 25/11/2020 17:00

Last Updated - 23/11/2020 09:09

Vumatel Scheduled Change | Helderkruin (Reported)

Affecting Other - Vumatel Scheduled Change | Helderkruin | Priority - Critical

Change Reference:

#1332

Start Date:

26 November 2020 @ 08h00

End Date:

27 November 2020 @ 18h00

Area/s Affected:

Helderkruin

·  Albatros Avenue

·  Baanbreker Avenue

·  Cessna Close

·  Cockcraft Street

·  Comanche Street

·  Crous Drive

·  Gabriel Crescent

·  Grosskopf Street

·  Hilderbrand Street

·  Impala Avenue

·  Koedoe Bessie Avenue

·  Leipoldt Street

·  Mimosa Street

·  Newart Street

·  Panorama Road

·  Pipers Close

·  Ria Street

·  Timotheus Street

·  Transo Avenue

·  Vista Place

·  Wag-'n-Bietjie Street

·  Watson Street

Network Type Affected:

GPON

Change Description:

Dome joint cable management

Change Impact:

Residents will have no connectivity during this time

 

Date - 26/11/2020 08:00 - 27/11/2020 18:00

Last Updated - 23/11/2020 09:08

Vumatel Scheduled Change | Victory Park (Reported)

Affecting Other - Vumatel Scheduled Change | Victory Park | Priority - Critical

Change Reference:

#1373

Start Date:

24 November 2020 @ 08h00

End Date:

30 November 2020 @ 17h00

Area/s Affected:

Victory Park

  • Leighton Road
  • Millway Road
  • Road No 3 Road

Network Type Affected:

Active Ethernet

Change Description:

Retractanet replacement

Change Impact:

Residents will have no connectivity during this time

Date - 24/11/2020 08:00 - 30/11/2020 17:00

Last Updated - 23/11/2020 09:07

Vumatel Scheduled Change| Multiple Sites (Reported)

Affecting Other - Vumatel Scheduled Change| Multiple Sites | Priority - Critical

 

Change Reference:

#1311

Start Date:

25 November 2020 @ 01h00

End Date:

25 November 2020 @ 04h00

Area/s Affected:

Bromhof
Jukskei Park
Norscot
Northwold
Olivedale
Randpark Ridge
Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Migration onto 100GB switches and backhaul

Change Impact:

Residents will have no connectivity during this time

Date - 25/11/2020 01:00 - 25/11/2020 04:00

Last Updated - 23/11/2020 08:47

Vumatel Scheduled Change | Multiple Site (Reported)

Affecting Other - Vumatel Scheduled Change | Multiple Site | Priority - Critical

 

Change Reference:

#1310

Start Date:

24 November 2020 @ 01h00

End Date:

24 November 2020 @ 04h00

Area/s Affected:

Allen Glen
Cliffview
Fairland
Greymont
Northcliff
Welridge
Weltevreden Park

Network Type Affected:

Active Ethernet

Change Description:

Migration onto 100GB switches and backhaul

Change Impact:

Residents will have no connectivity during this time

Date - 24/11/2020 01:00 - 24/11/2020 04:00

Last Updated - 23/11/2020 08:46

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston (Reported)

Affecting Other - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston | Priority - Critical

Schedule Start Dates/Times:

25.11.2020 – 06:00

Schedule End Dates/Times:

25.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Bedfordview, Germiston

  • Ferguson Road, Harper Rd, Florence Ave and surrounding streets
  • Lavin Road,  and surrounding streets
  • Harcus Road and surrounding streets
  • Allen Road and surrounding streets
  • Allengrove Road and surrounding streets
  • Van Buuren Road and surrounding streets
  • The Meridian (complex/estate)
  • Villa Abrosia (complex/estate) , Kirkby Road
  • Marensky (office park),

 

Parts of Oriel, Germiston

  • Nettleton Road and surrounding streets
  • Elizabeth Road and surrounding streets

 

Date - 25/11/2020 06:00 - 25/11/2020 08:00

Last Updated - 23/11/2020 08:45

TT Connect | General | Emergency Maintenance (Scheduled)

Affecting Other - TT Connect | General | Emergency Maintenance | Priority - Critical

TT Connect have scheduled emergency Network Maintenance to resolve continued network outages affecting their network.

Network maintenance is scheduled between 23:00 (31 October 2020) and 01:00 (01 November 2020).

Please note that you may experience intermittent connectivity during this maintenance window.

Web sQuad engineers will be monitoring services to ensure all services are restored.

Date - 31/10/2020 23:00 - 01/11/2020 01:00

Last Updated - 31/10/2020 17:23

Fibre Break| Johannesburg North (Reported)

Affecting Other - Fibre Break| Johannesburg North | Priority - Critical

Good Day,

 

Vumatel are experiencing the following network incident.

 

Network Incident Reference:

#3280

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Region Affected:

Johannesburg

Area/s Affected:

Johannesburg North

·  Market Street

·  Post Office Street

·  Rose Street

·  Middle Street

·  Church Street

·  School Street 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Date - 08/10/2020 11:54

Last Updated - 08/10/2020 11:54

Octotel | Rondebosch (Scheduled)

Affecting Other - Octotel | Rondebosch | Priority - Critical

Octotel Engineers will be performing Hardware maintenance at their Rondebosch node.

 

Date: 23 September 2020

Time: 00:00 - 04:00

Expected downtime: 2 hours

Service affecting: Clients will have no connectivity during this time

Octotel engineers will be monitoring services during this time to ensure services are restored.

Date - 23/09/2020 00:00 - 23/09/2020 04:00

Last Updated - 22/09/2020 22:07

Vumatel Scheduled Change| Grassy Park & R (Scheduled)

Affecting Other - Vumatel Scheduled Change| Grassy Park & Retreat Zone 4 | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#465

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 18h00

Area/s Affected:

Grassy Park & Retreat Zone 4

  • Presence Road
  • Laura Road
  • Second Avenue
  • Station Road
  • Golden Road
  • Magda Weg
  • Third Avenue
  • First Avenue
  • Wessels Crescent
  • Sixth Avenue
  • Consort Road
  • Fifth Avenue

Network Type Affected:

GPON

Change Description:

Feeder Joint Cut-over

Change Impact:

Residents will experience no connectivity during this time




Date - 24/03/2020 08:00 - 24/03/2020 18:00

Last Updated - 30/03/2020 08:20

Vumatel Scheduled Change | Cape Town (Scheduled)

Affecting Other - Vumatel Scheduled Change | Cape Town | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#484

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 09h00

Area/s Affected:

Cape Town

Change Description:

Cape Town BNG 100GB Upgrade

Change Impact:

Residents will have no connectivity during this time




Date - 24/03/2020 08:00 - 24/03/2020 09:00

Last Updated - 30/03/2020 08:20

Vumatel Scheduled Change | Senderwood (Scheduled)

Affecting Other - Vumatel Scheduled Change | Senderwood | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#482

Start Date:

26 March 2020 @ 22h00

End Date:

27 March 2020 @ 06h00

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Generator Phase 3 upgrade

Change Impact:

Residents will experience no connectivity during this time




Date - 26/03/2020 22:00 - 27/03/2020 06:00

Last Updated - 30/03/2020 08:20

Vumatel Emergency Change | Cape Town (Scheduled)

Affecting Other - Vumatel Emergency Change | Cape Town | Priority - Critical

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#491

Start Date:

26 March 2020 @ 03h00

End Date:

26 March 2020 @ 06h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Network Capacity Upgrade at Teraco

Change Impact:

Residents will have no connectivity during this time

Date - 26/03/2020 03:00 - 26/03/2020 06:00

Last Updated - 30/03/2020 08:19

Vumatel Scheduled Change | Weltevredenpark (Scheduled)

Affecting Other - Vumatel Scheduled Change | Weltevredenpark | Priority - Critical

Good Day,

 Please be advised of the following change by Vumatel.

 

 

Change Reference:

#452

Start Date:

10 March 2020

End Date:

13 March 2020

Area/s Affected:

Weltevreden Park

  • Dolfhout Street
  • Ouhout Avenue
  • Wildebraam Street  

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

 

Date - 10/03/2020 11:24 - 13/03/2020 00:00

Last Updated - 05/03/2020 11:25

FTTH - Cape Town (Scheduled)

Affecting Other - FTTH - Cape Town | Priority - High

Dear Web sQuad Client

An Interconnect Provider will be rolling out core infrastructure upgrades during the morning of Wednesday 4th March 2020. 

FTTH Services to Vumatel trenched and Aerial clients, as well as Netstream clients will be affected by this service window.

This will result in a service affecting outage which will last 60 minutes as services are switched over to the new Core hardware and services are re-provisioned.

Date: 4 March 2020

Maintenance Window: 2am - 6am

Expected service outage duration: 60 minutes

Kind Regards 

Web sQuad Network Operations Team

Date - 04/03/2020 02:00 - 04/03/2020 06:00

Last Updated - 03/03/2020 15:16

Vumatel| Scheduled Change| Senderwood (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised of the following change from Vumatel:

Change Reference:

#437

Start Date:

02 March 2020 @ 23h00

End Date:

02 March 2020 @ 23h59

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Moving from Secondary to Primary link

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Date - 02/03/2020 23:00 - 02/03/2020 23:59

Last Updated - 27/02/2020 15:31

Vumatel| Scheduled Change| Croydon (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel has the following change:

Change Reference:

#428

Start Date:

05 March 2020 @ 10h00

End Date:

05 March 2020 @ 17h00

Area/s Affected:

Croydon

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 05/03/2020 10:00 - 05/02/2020 17:00

Last Updated - 27/02/2020 10:48

Vumatel| Scheduled Change| Emmarentia (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Vumatel has the following scheduled change:

Change Reference:

#433

Start Date:

02 March 2020 @ 09h00

End Date:

30 April 2020 @ 17h00

Area/s Affected:

Emmarentia

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 02/03/2020 09:00 - 30/04/2020 17:00

Last Updated - 27/02/2020 10:45

Vumatel| Scheduled Change| Jukskei Park (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#409

Start Date:

19 February 2020 @ 09h00

End Date:

19 March 2020 @ 17h00

Area/s Affected:

Jukskei Park

  • Baquette Place
  • Basalt Place
  • Chrisoliet Street
  • Galena Avenue
  • Goud Street
  • Ladbrook Close
  • Marquise Place
  • Maudehurst Street
  • Asbes Avenue
  • Jaspis Avenue
  • Karbiet Street
  • Oniks Avenue
  • Sandhurst Close
  • Kwarts Avenue
  • Platina Street
  • Willowood Crescent
  • Rondelle Street
  • Robyn Street
  • Briolette Street
  • Navette Close
  • Topaas Avenue
  • Sneeublom Street
  • School Street
  • Dolomiet Place
  • Geelkappie Street
  • Ametis Avenue
  • Beton Avenue
  • Fynbos Street
  • Plating Street
  • Juweel Street
  • Nuweveld Close

Network Type Affected:

Active Ethernet

Change Description:

Fibre Remediation Project

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 19/02/2020 09:00 - 19/03/2020 17:00

Last Updated - 14/02/2020 13:43

Vumatel| Scheduled Change| Fontainebleau (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#417

Start Date:

24 February 2020 @ 08h00

End Date:

20 March 2020 @ 17h00

Area/s Affected:

Fontainebleau

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 24/02/2020 08:00 - 20/03/2020 17:00

Last Updated - 13/02/2020 11:32

Vumatel| Scheduled Change| Louw Geldenhuys (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#416

Start Date:

20 February 2020 @ 08h00

End Date:

28 February 2020 @ 17h00

Area/s Affected:

Louw Geldenhuys

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 20/02/2020 08:00 - 28/02/2020 17:00

Last Updated - 13/02/2020 11:31