Service Status Information and Network Announcements


Octotel | Rondebosch (Scheduled)

Affecting Other - Octotel | Rondebosch | Priority - Critical

Octotel Engineers will be performing Hardware maintenance at their Rondebosch node.

 

Date: 23 September 2020

Time: 00:00 - 04:00

Expected downtime: 2 hours

Service affecting: Clients will have no connectivity during this time

Octotel engineers will be monitoring services during this time to ensure services are restored.

Date - 23/09/2020 00:00 - 23/09/2020 04:00

Last Updated - 22/09/2020 22:07

Evotel | Krugersdorp (Reported)

Affecting Other - Evotel | Krugersdorp | Outage | Priority - Critical

Please note, Evotel is currently experiencing Backhaul issues in Krugersdorp. They currently have their technicians out investigating the issue.

Evotel do not have an ETA as of yet but will update you once an ETA has been received or issue is resolved.

Date - 22/09/2020 21:55

Last Updated - 22/09/2020 21:56

Evotel Network Outage (Reported)

Affecting Other - Outage - Randfontein and parts of Krugersdorp | Priority - Critical

Good Day,

Please kindly note, we are aware of the current outage in Randfontein and parts of Krugersdorp. Our technicians have been dispatched for resolution.

We will update the community and we do apologise for the inconvenience.

Kind Regards

Web sQuad Team

Date - 21/09/2020 08:13

Last Updated - 21/09/2020 08:18

Vumatel Scheduled Change | Senderwood (Reported)

Affecting Other - Vumatel Scheduled Change | Senderwood | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#897

Start Date:

08 September 2020 @ 09h00

End Date:

27 October 2020 @ 17h00

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will experience intermittent connectivity during this time

 

Date - 08/09/2020 09:00 - 27/10/2020 17:00

Last Updated - 28/08/2020 09:32

Vumatel Scheduled Change| Grassy Park & R (Scheduled)

Affecting Other - Vumatel Scheduled Change| Grassy Park & Retreat Zone 4 | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#465

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 18h00

Area/s Affected:

Grassy Park & Retreat Zone 4

  • Presence Road
  • Laura Road
  • Second Avenue
  • Station Road
  • Golden Road
  • Magda Weg
  • Third Avenue
  • First Avenue
  • Wessels Crescent
  • Sixth Avenue
  • Consort Road
  • Fifth Avenue

Network Type Affected:

GPON

Change Description:

Feeder Joint Cut-over

Change Impact:

Residents will experience no connectivity during this time




Date - 24/03/2020 08:00 - 24/03/2020 18:00

Last Updated - 30/03/2020 08:20

Vumatel Scheduled Change | Cape Town (Scheduled)

Affecting Other - Vumatel Scheduled Change | Cape Town | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#484

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 09h00

Area/s Affected:

Cape Town

Change Description:

Cape Town BNG 100GB Upgrade

Change Impact:

Residents will have no connectivity during this time




Date - 24/03/2020 08:00 - 24/03/2020 09:00

Last Updated - 30/03/2020 08:20

Vumatel Scheduled Change | Senderwood (Scheduled)

Affecting Other - Vumatel Scheduled Change | Senderwood | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#482

Start Date:

26 March 2020 @ 22h00

End Date:

27 March 2020 @ 06h00

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Generator Phase 3 upgrade

Change Impact:

Residents will experience no connectivity during this time




Date - 26/03/2020 22:00 - 27/03/2020 06:00

Last Updated - 30/03/2020 08:20

Vumatel Emergency Change | Cape Town (Scheduled)

Affecting Other - Vumatel Emergency Change | Cape Town | Priority - Critical

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#491

Start Date:

26 March 2020 @ 03h00

End Date:

26 March 2020 @ 06h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Network Capacity Upgrade at Teraco

Change Impact:

Residents will have no connectivity during this time

Date - 26/03/2020 03:00 - 26/03/2020 06:00

Last Updated - 30/03/2020 08:19

Vumatel Scheduled Change | Weltevredenpark (Scheduled)

Affecting Other - Vumatel Scheduled Change | Weltevredenpark | Priority - Critical

Good Day,

 Please be advised of the following change by Vumatel.

 

 

Change Reference:

#452

Start Date:

10 March 2020

End Date:

13 March 2020

Area/s Affected:

Weltevreden Park

  • Dolfhout Street
  • Ouhout Avenue
  • Wildebraam Street  

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

 

Date - 10/03/2020 11:24 - 13/03/2020 00:00

Last Updated - 05/03/2020 11:25

FTTH - Cape Town (Scheduled)

Affecting Other - FTTH - Cape Town | Priority - High

Dear Web sQuad Client

An Interconnect Provider will be rolling out core infrastructure upgrades during the morning of Wednesday 4th March 2020. 

FTTH Services to Vumatel trenched and Aerial clients, as well as Netstream clients will be affected by this service window.

This will result in a service affecting outage which will last 60 minutes as services are switched over to the new Core hardware and services are re-provisioned.

Date: 4 March 2020

Maintenance Window: 2am - 6am

Expected service outage duration: 60 minutes

Kind Regards 

Web sQuad Network Operations Team

Date - 04/03/2020 02:00 - 04/03/2020 06:00

Last Updated - 03/03/2020 15:16

Vumatel| Scheduled Change| Senderwood (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised of the following change from Vumatel:

Change Reference:

#437

Start Date:

02 March 2020 @ 23h00

End Date:

02 March 2020 @ 23h59

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Moving from Secondary to Primary link

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Date - 02/03/2020 23:00 - 02/03/2020 23:59

Last Updated - 27/02/2020 15:31

Vumatel| Scheduled Change| Croydon (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel has the following change:

Change Reference:

#428

Start Date:

05 March 2020 @ 10h00

End Date:

05 March 2020 @ 17h00

Area/s Affected:

Croydon

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 05/03/2020 10:00 - 05/02/2020 17:00

Last Updated - 27/02/2020 10:48

Vumatel| Scheduled Change| Emmarentia (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Vumatel has the following scheduled change:

Change Reference:

#433

Start Date:

02 March 2020 @ 09h00

End Date:

30 April 2020 @ 17h00

Area/s Affected:

Emmarentia

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 02/03/2020 09:00 - 30/04/2020 17:00

Last Updated - 27/02/2020 10:45

Vumatel| Scheduled Change| Jukskei Park (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#409

Start Date:

19 February 2020 @ 09h00

End Date:

19 March 2020 @ 17h00

Area/s Affected:

Jukskei Park

  • Baquette Place
  • Basalt Place
  • Chrisoliet Street
  • Galena Avenue
  • Goud Street
  • Ladbrook Close
  • Marquise Place
  • Maudehurst Street
  • Asbes Avenue
  • Jaspis Avenue
  • Karbiet Street
  • Oniks Avenue
  • Sandhurst Close
  • Kwarts Avenue
  • Platina Street
  • Willowood Crescent
  • Rondelle Street
  • Robyn Street
  • Briolette Street
  • Navette Close
  • Topaas Avenue
  • Sneeublom Street
  • School Street
  • Dolomiet Place
  • Geelkappie Street
  • Ametis Avenue
  • Beton Avenue
  • Fynbos Street
  • Plating Street
  • Juweel Street
  • Nuweveld Close

Network Type Affected:

Active Ethernet

Change Description:

Fibre Remediation Project

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 19/02/2020 09:00 - 19/03/2020 17:00

Last Updated - 14/02/2020 13:43

Vumatel| Scheduled Change| Fontainebleau (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#417

Start Date:

24 February 2020 @ 08h00

End Date:

20 March 2020 @ 17h00

Area/s Affected:

Fontainebleau

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 24/02/2020 08:00 - 20/03/2020 17:00

Last Updated - 13/02/2020 11:32

Vumatel| Scheduled Change| Louw Geldenhuys (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#416

Start Date:

20 February 2020 @ 08h00

End Date:

28 February 2020 @ 17h00

Area/s Affected:

Louw Geldenhuys

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 20/02/2020 08:00 - 28/02/2020 17:00

Last Updated - 13/02/2020 11:31