Service Status Information and Network Announcements


Vumatel | Fibre break | Craigtowne (Reported)

Affecting Other - Fibre | Priority - Critical

Good day

Vumatel is having the following network incident:

 

Network Incident Reference:

#2166

Network Incident Description:

Power Failure

Area/s Affected:

Craigtowne

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

There is a power failure in the area. Services will restore when power is restored

Regards

Web sQuad

Date - 20/01/2020 14:34

Last Updated - 20/01/2020 14:35

International Connectivity - Degraded (In Progress)

Affecting Other - International Connectivity - Degraded | Priority - Critical

Major submarine cable system outages have resulted in degraded international internet performance as well as increased latency to all international destinations.

WACS and SAT3 cable systems are confirmed to have major service affecting faults. WACS have confirmed that their outage is between Cameroon and the DRC.

We are currently working with transit providers to improve performance over remaining cable systems (EASSy and SAFE).

Please be patient during this time, we do not have an ETA on the submarine cable fixes. Latency will remain high throughout the repair window.

Date - 16/01/2020 11:00

Last Updated - 17/01/2020 08:43

Confirmed Fibre Break | Blairgowrie (Reported)

Affecting Other - Confirmed Fibre Break | Blairgowrie | Priority - Critical

Good Day,

Vumatel are experiencing the following network incident
 

Network Incident Reference:

 #2155

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Blairgowrie

  • Melia Road
  • Olympic Road
  • End Street
  • Blairgowrie Drive

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

 

Date - 16/01/2020 13:16

Last Updated - 16/01/2020 13:16

Vumatel| Scheduled Change| Mulbarton (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please note that Vumatel is having the following change:

 

Change Reference:

#332

Start Date:

26 November 2019 @ 07h00

End Date:

26 November 2019 @ 17h00

Area/s Affected:

Mulbarton

Network Type Affected:

Active Ethernet

Change Description:

Replacing power supply cables

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

 

Date - 26/11/2019 07:00 - 26/11/2019 17:00

Last Updated - 22/11/2019 09:08

Vumatel| Scheduled Change| Weltevreden Park (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day 

Please be advised that Vumatel is having the following change:

Change Reference:

#333

Start Date:

25 November 2019 @ 08h00

End Date:

27 November 2019 @ 17h00

Area/s Affected:

Weltevreden Park

  • Besembos Avenue
  • Sonnenblom Avenue
  • Sandpeer Avenue
  • Cornelius Street
  • Albert Street

Network Type Affected:

Active Ethernet

Change Description:

Restore the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Date - 25/11/2019 08:00 - 27/11/2019 17:00

Last Updated - 22/11/2019 09:08

Vumatel| Scheduled Change| Panorama (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day 

Please be advised that Vumatel is having the following change:

Change Reference:

#311

Start Date:

26 November 2019 @ 08h00

End Date:

26 November 2019 @ 17h00

Area/s Affected:

Panorama

  • Hennie Winterbach Street
  • Ceres Street
  • Charles Stassen Street

Network Type Affected:

Active Ethernet

Change Description:

Rehauling damaged retractornet

Change Impact:

Residents will have no connectivity

Regards

The web sQuad 

Date - 26/11/2019 08:00 - 26/11/2019 17:00

Last Updated - 22/11/2019 08:18

Vumatel| Scheduled Change| Glenvista (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day 

Vumatel is having the following change:

Change Reference:

#303

Start Date:

18 November 2019 @ 09h00

End Date:

21 November 2019 @ 17h00

Area/s Affected:

Glenvista

  • Budack Avenue
  • Kamstra Street
  • Laubscher Street
  • Mogg Avenue
  • Pratt Avenue
  • Stegman Road
  • Ursula Avenue
  • Alzia Avenue
  • Dorothea Place
  • Galana Avenue
  • Hoy Avenue
  • Leeuwen Street
  • Nel Avenue
  • Rocher Street
  • Hythe Avenue
  • Dreyer Avenue
  • Eldrid Avenue
  • Vallot Street
  • Cunningham Road
  • Vickery Avenue
  • Jonie Place
  • Flavia Place
  • Mersich Avenue
  • Welker Avenue
  • Engels Avenue
  • Donington Drive
  • Norwich Drive

Network Type Affected:

Active Ethernet

Change Description:

Resplicing the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Date - 18/11/2019 09:00 - 21/11/2019 17:00

Last Updated - 14/11/2019 08:50