Service Status Information and Network Announcements


Vumatel Scheduled Change| Grassy Park & R (Scheduled)

Affecting Other - Vumatel Scheduled Change| Grassy Park & Retreat Zone 4 | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#465

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 18h00

Area/s Affected:

Grassy Park & Retreat Zone 4

  • Presence Road
  • Laura Road
  • Second Avenue
  • Station Road
  • Golden Road
  • Magda Weg
  • Third Avenue
  • First Avenue
  • Wessels Crescent
  • Sixth Avenue
  • Consort Road
  • Fifth Avenue

Network Type Affected:

GPON

Change Description:

Feeder Joint Cut-over

Change Impact:

Residents will experience no connectivity during this time




Date - 24/03/2020 08:00 - 24/03/2020 18:00

Last Updated - 30/03/2020 08:20

Vumatel Scheduled Change | Cape Town (Scheduled)

Affecting Other - Vumatel Scheduled Change | Cape Town | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#484

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 09h00

Area/s Affected:

Cape Town

Change Description:

Cape Town BNG 100GB Upgrade

Change Impact:

Residents will have no connectivity during this time




Date - 24/03/2020 08:00 - 24/03/2020 09:00

Last Updated - 30/03/2020 08:20

Vumatel Scheduled Change | Senderwood (Scheduled)

Affecting Other - Vumatel Scheduled Change | Senderwood | Priority - Critical

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#482

Start Date:

26 March 2020 @ 22h00

End Date:

27 March 2020 @ 06h00

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Generator Phase 3 upgrade

Change Impact:

Residents will experience no connectivity during this time




Date - 26/03/2020 22:00 - 27/03/2020 06:00

Last Updated - 30/03/2020 08:20

Vumatel Emergency Change | Cape Town (Scheduled)

Affecting Other - Vumatel Emergency Change | Cape Town | Priority - Critical

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#491

Start Date:

26 March 2020 @ 03h00

End Date:

26 March 2020 @ 06h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Network Capacity Upgrade at Teraco

Change Impact:

Residents will have no connectivity during this time

Date - 26/03/2020 03:00 - 26/03/2020 06:00

Last Updated - 30/03/2020 08:19

WACS Cable Break | UK | Intl. Affected (In Progress)

Affecting Other - International Traffic: Latency degraded | Priority - Critical

Confirmed Break: Submarine Cable Break on WACS. Ship en route to location of break.

ETR: 4 April 2020.

We have received reports of a Cable Break on WACS. This break has been localised to a portion of the cable system between Portugal and the UK. 

Teams are currently diagnosing where the break is and whether it is terrestrial or submarine. 
West coast routes services are affected by this break. This means you will experience slightly elevated latencies to International destinations. We have sufficient capacity on other cable systems, so we do not expect any degradation in services. 
Updates to follow as we receive them. 

Update 10:57: WACS Outage: The cut is on the cable belonging to TATA and is between Highbridge (UK) and Seixal (Portugal). There is no recent update on this matter further to the one above. So we're still waiting to find out if it's submarine or terrestrial and an ETR

Update 15:30: TATA is busy making arrangements for a cable repair vessel to attend to the sub-sea fault btw UK and Portugal. Once the vessel is loaded, it will take approx 3 days to reach site. We don't have any anticipate repair date at this point, but will share once obtained. 

Update 19:00: Submarine Cable repair vessel Ile D'Aix is loaded with supplies and en route to the location of the cable break. ETA to location of break is 31 March 2020, 09:00 UTC. ETR to fix is between 31 March 2020 and 04 April 2020. 

Up to date updates are available at the SA NREN Operational Updates twitter feed.

Date - 19/03/2020 08:54

Last Updated - 30/03/2020 08:19

Vumatel Scheduled Change | Weltevredenpark (Scheduled)

Affecting Other - Vumatel Scheduled Change | Weltevredenpark | Priority - Critical

Good Day,

 Please be advised of the following change by Vumatel.

 

 

Change Reference:

#452

Start Date:

10 March 2020

End Date:

13 March 2020

Area/s Affected:

Weltevreden Park

  • Dolfhout Street
  • Ouhout Avenue
  • Wildebraam Street  

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

 

Date - 10/03/2020 11:24 - 13/03/2020 00:00

Last Updated - 05/03/2020 11:25

FTTH - Cape Town (Scheduled)

Affecting Other - FTTH - Cape Town | Priority - High

Dear Web sQuad Client

An Interconnect Provider will be rolling out core infrastructure upgrades during the morning of Wednesday 4th March 2020. 

FTTH Services to Vumatel trenched and Aerial clients, as well as Netstream clients will be affected by this service window.

This will result in a service affecting outage which will last 60 minutes as services are switched over to the new Core hardware and services are re-provisioned.

Date: 4 March 2020

Maintenance Window: 2am - 6am

Expected service outage duration: 60 minutes

Kind Regards 

Web sQuad Network Operations Team

Date - 04/03/2020 02:00 - 04/03/2020 06:00

Last Updated - 03/03/2020 15:16

Vumatel| Scheduled Change| Senderwood (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised of the following change from Vumatel:

Change Reference:

#437

Start Date:

02 March 2020 @ 23h00

End Date:

02 March 2020 @ 23h59

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Moving from Secondary to Primary link

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Date - 02/03/2020 23:00 - 02/03/2020 23:59

Last Updated - 27/02/2020 15:31

Vumatel| Scheduled Change| Croydon (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel has the following change:

Change Reference:

#428

Start Date:

05 March 2020 @ 10h00

End Date:

05 March 2020 @ 17h00

Area/s Affected:

Croydon

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 05/03/2020 10:00 - 05/02/2020 17:00

Last Updated - 27/02/2020 10:48

Vumatel| Scheduled Change| Emmarentia (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Vumatel has the following scheduled change:

Change Reference:

#433

Start Date:

02 March 2020 @ 09h00

End Date:

30 April 2020 @ 17h00

Area/s Affected:

Emmarentia

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 02/03/2020 09:00 - 30/04/2020 17:00

Last Updated - 27/02/2020 10:45

Vumatel| Scheduled Change| Jukskei Park (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#409

Start Date:

19 February 2020 @ 09h00

End Date:

19 March 2020 @ 17h00

Area/s Affected:

Jukskei Park

  • Baquette Place
  • Basalt Place
  • Chrisoliet Street
  • Galena Avenue
  • Goud Street
  • Ladbrook Close
  • Marquise Place
  • Maudehurst Street
  • Asbes Avenue
  • Jaspis Avenue
  • Karbiet Street
  • Oniks Avenue
  • Sandhurst Close
  • Kwarts Avenue
  • Platina Street
  • Willowood Crescent
  • Rondelle Street
  • Robyn Street
  • Briolette Street
  • Navette Close
  • Topaas Avenue
  • Sneeublom Street
  • School Street
  • Dolomiet Place
  • Geelkappie Street
  • Ametis Avenue
  • Beton Avenue
  • Fynbos Street
  • Plating Street
  • Juweel Street
  • Nuweveld Close

Network Type Affected:

Active Ethernet

Change Description:

Fibre Remediation Project

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 19/02/2020 09:00 - 19/03/2020 17:00

Last Updated - 14/02/2020 13:43

Vumatel| Scheduled Change| Fontainebleau (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#417

Start Date:

24 February 2020 @ 08h00

End Date:

20 March 2020 @ 17h00

Area/s Affected:

Fontainebleau

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 24/02/2020 08:00 - 20/03/2020 17:00

Last Updated - 13/02/2020 11:32

Vumatel| Scheduled Change| Louw Geldenhuys (Scheduled)

Affecting Other - Fibre | Priority - Critical

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#416

Start Date:

20 February 2020 @ 08h00

End Date:

28 February 2020 @ 17h00

Area/s Affected:

Louw Geldenhuys

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Date - 20/02/2020 08:00 - 28/02/2020 17:00

Last Updated - 13/02/2020 11:31