Network Status

Service Status Information and Network Announcements

Rustenburg Outage (In Progress)

Affecting Other - Network Outage | Priority - High

Dear Value Clients,

 

I trust this finds you well 

 

Please note that we experiencing an outage in Rustenburg 

 

Our technicians are investigating the issue 

 

We apologies for the inconvenience 

 

We will be in contact as soon as we have feedback 

 

Kind Regards

 

 

Date - 01/12/2021 16:08

Last Updated - 01/12/2021 16:11

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Rynfield, Benoni. (In Progress)

Affecting Other - General Outage | Priority - Critical

Good Day,

 

 

We are experiencing the following network incident.

 

We are currently experiencing no connectivity / limited service in parts of Rynfield, Benoni... including Millburn Street, and surrounding streets are affected.

 

We have dispatched a technician and confirmed that the exchange in this area is down due to a Power outage currently taking place and our backup batteries have depleted.

 

 

Regards

Date - 23/11/2021 04:41

Last Updated - 23/11/2021 08:01

Network Incident #7214 | Fibre Break | Honeydew Ridge (In Progress)

Affecting Other - Fibre Break | Priority - Critical

Good Day,

 

We are experiencing the following network incident.

 

 

Network Incident Reference:

#7214

Network Incident Description:

Fibre Break

Network Incident Grade:

Major

Region Affected:

Johannesburg

Area/s Affected:

Honeydew Ridge

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Date - 22/11/2021 09:28

Last Updated - 22/11/2021 10:26

Vumatel | Brenthurst | FibreBreak (In Progress)

Affecting Other - Vumatel | Brenthurst | FibreBreak | Priority - Critical

Vumatel Event ID:

NWI-7208

Current Status:

Repair In Progress

Details:

Event Type: Network Incident

Reason: Fibre Break

Grade:Minor

Service Impact: Impact: No connectivity

Product Type/s: Vuma Core

Network Type/s: Active Ethernet

Date - 19/11/2021 17:19

Last Updated - 20/11/2021 10:22