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TT Connect | Farramere | Outage (Reported)

Affecting Other - TT Connect | Farramere | Outage | Priority - Critical

Dear TT Connect Client,                                                                                                                                                            

TT Connect are currently experiencing no connectivity / limited service in parts of Farrarmere  including: Eugen marias street , Belloc road , Barley street , Mercury street , and surrounding streets are affected

Technicians have been dispatched. Updates will follow.

Update 20:16:

Technician was sent to site and found the issue.

The Link is faulty and it was escalated. We are currently waiting update for the maintenance team.

As soon as we get the update we will update everyone.

We apologies for the inconvenience

Date - 16/12/2020 15:17

Last Updated - 16/12/2020 20:43

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni (Reported)

Affecting Other - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni | Priority - Critical

Schedule Start Dates/Times:

26.11.2020 – 06:00

Schedule End Dates/Times:

26.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Farrarmere, Benoni

  • Bayley Street, Wordsworth Road, Sheridan Road and surrounding streets

 

Parts of Rynfield, Benoni

  • Lessing Street and surrounding streets
  • Indobali Estate, Barbet Road

 

Parts of Brentwood Park, Benoni

  • Swellendam Street and surrounding streets

 

Parts of Country View, Benoni

  • Prince Alfred Drive and surrounding streets

 
 

 

Customers should experience intermittent to no internet connection during this time.

 

Date - 26/11/2020 06:00 - 26/11/2020 08:00

Last Updated - 23/11/2020 09:21

Vumatel Scheduled Change | Kuils River South | Glenlily (Reported)

Affecting Other - Vumatel Scheduled Change | Kuils River South | Glenlily | Priority - Critical

Change Reference:

#1364

Start Date:

26 November 2020 @ 08h00

End Date:

26 November 2020 @ 17h00

Area/s Affected:

Kuils River South

  • Glenlily MDU

Network Type Affected:

Active Ethernet

Change Description:

Dome joint cut-over

Change Impact:

Residents will have no connectivity during this time

Date - 26/11/2020 08:00 - 26/11/2020 17:00

Last Updated - 23/11/2020 09:10

Vumatel Scheduled Change | Melville & Quellerina (Reported)

Affecting Other - Vumatel Scheduled Change | Melville & Quellerina | Priority - Critical

Change Reference:

#1297

Start Date:

26 November 2020 @ 03h00

End Date:

26 November 2020 @ 05h00

Area/s Affected:

Melville
Quellerina

Network Type Affected:

GPON

Change Description:

Redundancy Project

Change Impact:

Residents will have no connectivity during this time

Date - 26/11/2020 03:00 - 26/11/2020 05:00

Last Updated - 23/11/2020 09:09

Vumatel Scheduled Change | Rondebosch East (Reported)

Affecting Other - Vumatel Scheduled Change | Rondebosch East | Priority - Critical

Change Reference:

#1387

Start Date:

25 November 2020 @ 09h00

End Date:

25 November 2020 @ 17h00

Area/s Affected:

Rondebosch East

  • Athlone Street
  • Lady May Street
  • Manly Road

Network Type Affected:

Active Ethernet

Change Description:

Fibre cable replacement

Change Impact:

Residents will have no connectivity during this time

Date - 25/11/2020 09:00 - 25/11/2020 17:00

Last Updated - 23/11/2020 09:09

Vumatel Scheduled Change | Helderkruin (Reported)

Affecting Other - Vumatel Scheduled Change | Helderkruin | Priority - Critical

Change Reference:

#1332

Start Date:

26 November 2020 @ 08h00

End Date:

27 November 2020 @ 18h00

Area/s Affected:

Helderkruin

·  Albatros Avenue

·  Baanbreker Avenue

·  Cessna Close

·  Cockcraft Street

·  Comanche Street

·  Crous Drive

·  Gabriel Crescent

·  Grosskopf Street

·  Hilderbrand Street

·  Impala Avenue

·  Koedoe Bessie Avenue

·  Leipoldt Street

·  Mimosa Street

·  Newart Street

·  Panorama Road

·  Pipers Close

·  Ria Street

·  Timotheus Street

·  Transo Avenue

·  Vista Place

·  Wag-'n-Bietjie Street

·  Watson Street

Network Type Affected:

GPON

Change Description:

Dome joint cable management

Change Impact:

Residents will have no connectivity during this time

 

Date - 26/11/2020 08:00 - 27/11/2020 18:00

Last Updated - 23/11/2020 09:08

Vumatel Scheduled Change | Victory Park (Reported)

Affecting Other - Vumatel Scheduled Change | Victory Park | Priority - Critical

Change Reference:

#1373

Start Date:

24 November 2020 @ 08h00

End Date:

30 November 2020 @ 17h00

Area/s Affected:

Victory Park

  • Leighton Road
  • Millway Road
  • Road No 3 Road

Network Type Affected:

Active Ethernet

Change Description:

Retractanet replacement

Change Impact:

Residents will have no connectivity during this time

Date - 24/11/2020 08:00 - 30/11/2020 17:00

Last Updated - 23/11/2020 09:07

Vumatel Scheduled Change| Multiple Sites (Reported)

Affecting Other - Vumatel Scheduled Change| Multiple Sites | Priority - Critical

 

Change Reference:

#1311

Start Date:

25 November 2020 @ 01h00

End Date:

25 November 2020 @ 04h00

Area/s Affected:

Bromhof
Jukskei Park
Norscot
Northwold
Olivedale
Randpark Ridge
Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Migration onto 100GB switches and backhaul

Change Impact:

Residents will have no connectivity during this time

Date - 25/11/2020 01:00 - 25/11/2020 04:00

Last Updated - 23/11/2020 08:47

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston (Reported)

Affecting Other - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston | Priority - Critical

Schedule Start Dates/Times:

25.11.2020 – 06:00

Schedule End Dates/Times:

25.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Bedfordview, Germiston

  • Ferguson Road, Harper Rd, Florence Ave and surrounding streets
  • Lavin Road,  and surrounding streets
  • Harcus Road and surrounding streets
  • Allen Road and surrounding streets
  • Allengrove Road and surrounding streets
  • Van Buuren Road and surrounding streets
  • The Meridian (complex/estate)
  • Villa Abrosia (complex/estate) , Kirkby Road
  • Marensky (office park),

 

Parts of Oriel, Germiston

  • Nettleton Road and surrounding streets
  • Elizabeth Road and surrounding streets

 

Date - 25/11/2020 06:00 - 25/11/2020 08:00

Last Updated - 23/11/2020 08:45

Fibre Break| Johannesburg North (Reported)

Affecting Other - Fibre Break| Johannesburg North | Priority - Critical

Good Day,

 

Vumatel are experiencing the following network incident.

 

Network Incident Reference:

#3280

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Region Affected:

Johannesburg

Area/s Affected:

Johannesburg North

·  Market Street

·  Post Office Street

·  Rose Street

·  Middle Street

·  Church Street

·  School Street 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Date - 08/10/2020 11:54

Last Updated - 08/10/2020 11:54