Network Status
Service Status Information and Network Announcements
Vumatel | Cape Town | Service Affecting Core (Resolved)
Affecting Other - Vumatel | Cape Town Trenched and Aerial | Priority - Critical
Vumatel will be conducting service affecting maintenance on core equipment which will result in intermittent services between 02:00 - 06:00 on the mornings of 11, 12, 13 December 2018.
As part of the growth of Vumatel's Cape Town network, upgrades to core infrastructure are required at Vumatel's two data centres as well as on the link between the two to ensure continued great service.
Intermittent outages will be experienced at the following times:
- 11 December 2018: 02:00 - 06:00 - Affecting all Vumatel Trenched and Aerial Clients in Cape Town
- 12 December 2018: 02:00 - 06:00 - Affecting all Vumatel Trenched and Aerial Clients in Cape Town
- 13 December 2018: 02:00 - 06:00 - Affecting all Vumatel Trenched and Aerial Clients in Cape Town
We thank you for your patience during this time.
Date - 11/12/2018 02:00 - 14/12/2018 08:32
Last Updated - 14/12/2018 08:31
Vumatel |Switch Down | Bryanston-East / Pauls (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following Network Incident:
Network Incident Reference:
#752
Current Status
Switch is back up
Area/s Affected:
Bryanston East
PaulshofNetwork Type Affected:
Active Ethernet
Network Incident Description:
Distribution switch is down
Network Incident Impact:
Residents will have no connectivity
Date - 12/12/2018 13:24 - 13/12/2018 13:41
Last Updated - 13/12/2018 11:55
Vumatel|Switch down|Weltevreden (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following Network Incident:
Network Incident Reference:
#750
Current Status
Switch is back up
Area/s Affected:
Weltervreden Park
Network Type Affected:
Active Ethernet
Network Incident Description:
Distribution switch is down
Network Incident Impact:
Residents will have no connectivity
Date - 12/12/2018 09:12 - 12/12/2018 09:55
Last Updated - 13/12/2018 11:55
Vumatel| Fibre Break | Greenside (GS-AG1) (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following Network Incident:
Network Incident Reference:
#733
Current Status
Technicians are on-site localising the fault
Area/s Affected:
Greenside (GS-AG1)
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 06/12/2018 16:55
Last Updated - 13/12/2018 11:54
Vumatel|Scheduled Change | Tableview North (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#740
Start Date:
13 December 2018 @ 09h00
End Date:
13 December 2018 @ 16h00
Area/s Affected:
Tableview North (AG7)
Network Type Affected:
Active Ethernet
Change Description:
Float and splice a new feeder cable due to damages on current cable
Change Impact:
Residents will have no connectivity during this time
Date - 13/12/2018 09:00 - 07/12/2018 16:00
Last Updated - 13/12/2018 11:53
Vumatel Emergency Change | Florida Lake, Flor (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#732
Start Date:
07 December 2018 @ 03h00
End Date:
07 December 2018 @ 04h00
Area/s Affected:
Florida Park
Florida Lake
DiscoveryNetwork Type Affected:
GPON
Change Description:
Replace AC power supplies with DC power supplies
Change Impact:
Residents will have no connectivity during this time
Date - 07/12/2018 03:00 - 07/12/2018 04:00
Last Updated - 13/12/2018 11:53
Vumatel|Emergency Change| Weltevreden Park (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#753
Start Date:
13 December 2018 @ 00h01
End Date:
13 December 2018 @ 02h00
Area/s Affected:
Weltevreden Park
Network Type Affected:
Active Ethernet
Change Description:
Improvements on the electrical system at the PoP
Change Impact:
Residents will have no connectivity during this time
Date - 13/12/2018 00:01 - 14/12/2018 08:34
Last Updated - 12/12/2018 14:52
Vumatel|Network Incident|Johannesburg North (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Date - 10/12/2018 13:49 - 10/12/2018 17:15
Last Updated - 12/12/2018 13:07
Vumatel Emergency Change | Linden (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#731
Start Date:
06 December 2018 @ 23h00
End Date:
07 December 2018 @ 03h00
Area/s Affected:
Linden
Network Type Affected:
Active Ethernet
Change Description:
Replace the damaged UPS bypass breakers and redo electrical cabling at the PoP
Change Impact:
Residents will have no connectivity during this time
Date - 06/12/2018 23:00 - 07/12/2018 03:00
Last Updated - 07/12/2018 09:29
Vumatel|Scheduled Change|Durban (Resolved)
Affecting Other - FIbre | Priority - Critical
Good Day,
Please be advised of the scheduled change.
Change Reference:
#708
Start Date:
06 December 2018 @ 04h00
End Date:
06 December 2018 @ 06h00
Area/s Affected:
Durban
Network Type Affected:
GPON
Change Description:
Implementation of a new link between Teraco and Umhlanga for increased capacity and redundancy
Change Impact:
Residents will have no connectivity during this time
Date - 06/12/2018 04:00 - 06/12/2018 06:00
Last Updated - 05/12/2018 08:30
Vumatel |Scheduled Change| Cape Town (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#707
Start Date:
05 December 2018 @ 00h05
End Date:
05 December 2018 @ 06h00
Area/s Affected:
Cape Town
Network Type Affected:
Active Ethernet
Change Description:
Replacement of the core router at IS-Bree Street.
Change Impact:
Residents will have no connectivity during this time
ISP's - if you have BGP configured, please note that your BGP session will drop during this time and will come back up after the change is completed
Date - 05/12/2018 00:05 - 05/12/2018 06:00
Last Updated - 05/12/2018 08:30
Vumatel|Scheduled Change | Bryanston East; Br (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#706
Start Date and Time:
04 December 2018 @ 10h00
End Date and Time:
04 December 2018 @ 15h00
Area/s Affected:
Bryanston East from 10h00 to 11h00
Bryanston South from 11h00 to 12h00
Norscot from 12h00 to 13h00
Olivedale from 13h00 to 14h00
Northwold from 14h00 to 15h00Network Type Affected:
Active Ethernet
Change Description:
Implementation of power and uplink redundancy and DA cable upgrade at each PoP
Change Impact:
Residents will have no connectivity during this time
Date - 04/12/2018 10:00 - 04/12/2018 15:00
Last Updated - 05/12/2018 08:30
Vumatel|Fibre Break|Bryanston (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please note that the following Network Incident has been resolved:
Date - 03/12/2018 14:43 - 03/12/2018 19:08
Last Updated - 04/12/2018 09:19
Vumatel| Fibre break | Nellie Road, Norwood (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Kindly note that the following Network Incident has been resolved:
Date - 29/11/2018 08:34 - 04/12/2018 14:49
Last Updated - 04/12/2018 09:18
Vumatel| Fibre break | Cork Avenue and Royal (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please note that the following Network Incident has been resolved:
Good Day,
Please note that the following Network Incident has been resolved:
Date - 03/12/2018 14:44 - 03/12/2018 20:32
Last Updated - 04/12/2018 09:17
Vumatel | Fibre break | Highbury MDU (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Date - 29/11/2018 09:07 - 29/11/2018 08:57
Last Updated - 29/11/2018 12:05
VUMATEL|SCHEDULED CHANGE|HURLINGHAM (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#677
Start Date:
27 November 2018
End Date:
28 November 2018
Area/s Affected:
Hurlingham | Balmoral & Stirling Avenues & Lovart Road
Network Type Affected:
Active Ethernet
Change Description:
Resplice the dome joint to stabilise the fibre service.
Change Impact:
Residents will have no connectivity from 08h00 to 17h00 on these days
Date - 27/11/2018 00:00 - 28/11/2018 00:00
Last Updated - 29/11/2018 12:05
VUMATEL|SCHEDULED CHANGE|COMMISSIONING OF NEW (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We have completed our Bryanston node commissioning successfully. However, the process of clients obtaining new IP addresses is running slower than expected. Around 60% of all affected clients have new IP addresses and will be receiving service. DHCP requests are being processed continuously and we expect the process to be completed within the next three hours. We cannot force requests for particular clients; IP addresses will be allocated when the DHCP request is processed through the queue.
Thank you for your patience and understanding as we work through changes required to provide for growth and continued reliability in the network.
____
Good Day,Please be advised of the following scheduled change.
Change Reference:
#654
Start Date:
19 November 2018 @ 23h00
End Date:
20 November 2018 @ 06h00
Area/s Affected:
Bromhof
Bryandale
Bryanston South
Bryanston East
Bryanston West
Gallomanor
Hurlingham
Jukskeipark
Norscot
Northwold
Olivedale
Paulshof
Randpark Ridge
Sundowner
Wendywood
WoodmeadNetwork Type Affected:
Active Ethernet
Change Description:
Commissioning of the new Bryanston master node. ISP's to please communicate this change to residents.
Implementation plan:
• Shut the links from Rosebank Union Church to Parklands between 00:05 and 02:30
• Unshut the links from Bryanston South to IS-Bryanston between 00:05 and 02:30
• Route all relevant netblocks from our Parklands Node to our Bryanston Node between 00:05 and 02:30
• ISP to make system changes if relevant between 03:00 and 06:00Change Impact:
Residents will have no connectivity during this time.
After the change, all residents in these suburbs will obtain a new DHCP IP address from the netblocks that ISP's have allocated on CoS.
Date - 19/11/2018 23:00 - 20/11/2018 06:00
Last Updated - 29/11/2018 12:04
VUMATEL|SCHEDULED CHANGE |MELROSE (Resolved)
Affecting Other - Fibre | Priority - Medium
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#651
Start Date:
20 November 2018
End Date:
21 November 2018
Area/s Affected:
Melrose | Villa Carrara MDU
Network Type Affected:
Active Ethernet
Change Description:
Resplice the dome joint to stabilise the service to this MDU
Change Impact:
Residents will have no connectivity during this time
Date - 20/11/2018 00:00 - 21/11/2018 00:00
Last Updated - 29/11/2018 12:04
VUMATEL|SCHEDULED CHANGE|DAINFERN & FOURW (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#621
Start Date:
16 November 2018 @ 23h00
End Date:
17 November 2018 @ 08h00
Area/s Affected:
Dainfern & Fourways Gardens
Network Type Affected:
Aerial
Change Description:
Power upgrade on the generator and repair 3 dome joints
Change Impact:
Residents will have connectivity during this time
Date - 16/11/2018 23:00 - 17/11/2018 08:00
Last Updated - 29/11/2018 12:04
VUMATEL|SCHEDULED CHANGE|EKURHULENI (Resolved)
Affecting Other - fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#620
Start Date:
15 November 2018 @ 00h01
End Date:
15 November 2018 @ 01h30
Area/s Affected:
Rynfield | Ekurhuleni
Network Type Affected:
Active Ethernet
Change Description:
Change the location of backhaul leads in the PoP
Change Impact:
Residents will have no connectivity during this time
Date - 15/11/2018 00:00 - 15/11/2018 01:30
Last Updated - 29/11/2018 12:03
VUMATEL|SCHEDULED CHANGE| CAPE TOWN (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#618
Start Date:
14 November 2018 @ 23h00
End Date:
15 November 2018 @ 02h00
Area/s Affected:
Cape Town
Network Type Affected:
Active Ethernet
Change Description:
Switch upgrade
Change Impact:
Residents will have no connectivity during this time
Date - 14/11/2018 23:00 - 15/11/2018 02:00
Last Updated - 29/11/2018 12:03
Vumatel | Fibre break | Bongo and Duiker Stre (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 29/11/2018 09:06 - 29/11/2018 10:36
Last Updated - 29/11/2018 12:03
Fibre break | 8th Avenue, Florida Lake (Resolved)
Affecting Other - Fibre break | 8th Avenue, Florida Lake | Priority - Critical
Good day,
please note ;
Network Incident Reference:
#673
Current Status
Services have been restored
Area/s Affected:
8th Avenue, Florida Lake
Network Type Affected:
GPON
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 22/11/2018 10:13 - 22/11/2018 14:31
Last Updated - 29/11/2018 12:02
VUMATEL|FIBRE BREAK| HOY STREET DISCOVERY (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Date - 26/11/2018 09:49 - 28/11/2018 14:37
Last Updated - 29/11/2018 12:01
Fibre break |Greenside AG-1 Block 4 (Resolved)
Affecting Other - Fibre break |Greenside AG-1 Block 4 | Priority - Critical
Good Day,
Please note :
Date - 22/11/2018 11:08 - 22/11/2018 15:22
Last Updated - 29/11/2018 12:00
Fibre break |Houghton Village MDU (Resolved)
Affecting Other - Fibre break |Houghton Village MDU | Priority - Critical
Good Day,
Please note :
Date - 22/11/2018 11:07 - 22/11/2018 17:50
Last Updated - 29/11/2018 12:00
Suspected Fibre Break - Various Areas (Resolved)
Affecting Other - Suspected Fibre Break - Various Areas | Priority - Critical
Good Day,
Kindly note that the following network incident has been resolved:
Network Incident Reference:
#661
Current Status
Service has restored. Residents are to reboot their CPEs to restore connectivity. The root cause of this incident is being investigated.
Area/s Affected:
Linden
Weltevreden Park
Bromhof
Northcliff
Fairlands
Blackheath
Northwold
Randpark ridge
Network Type Affected:
Active Ethernet
Network Incident Description:
Suspected Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 19/11/2018 16:09 - 19/11/2018 17:48
Last Updated - 29/11/2018 11:58
VUMATEL|FIBRE BREAK|CYRILDENE (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Date - 28/11/2018 12:49 - 28/11/2018 14:37
Last Updated - 28/11/2018 15:03
Vumatel | Outage | Linden DS (Resolved)
Affecting Other - Vumatel | Outage | Linden DS | Priority - Critical
Good Day,
The following Vumatel network incident has been resolved.
Network Incident Reference: #693 Current Status The network incident has been resolved and services restored Area/s Affected: Linden
Weltevreden Park
Fairlands
Cliffview
Northcliff
Robin Dale
BlairgowrieNetwork Type Affected: Active Ethernet Network Incident Description: Switch is down Network Incident Impact: Residents will have no connectivity
Date - 27/11/2018 04:53 - 27/11/2018 08:00
Last Updated - 27/11/2018 08:54
Switch Down | Deltapark-a6 (Resolved)
Affecting Other - Switch Down | Deltapark-a6 | Priority - Critical
Good Day,
Vumatel are experiencing the following Network Incident:
Network Incident Reference:
#667
Current Status
Technicians are en-route to investigate
Area/s Affected:
Deltapark-a6
Network Type Affected:
Active Ethernet
Network Incident Description:
Switch is down
Network Incident Impact:
Residents will have no connectivity
Date - 21/11/2018 10:03 - 21/11/2018 10:29
Last Updated - 21/11/2018 10:04
VUMATEL|FIBRE BREAK|DISCOVERY (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Kindly note that the following Network Incident has been resolved:
Date - 20/11/2018 12:34 - 21/11/2018 17:56
Last Updated - 21/11/2018 07:33
VUMATEL|SWITCHES ARE DOWN|KILLARNEY (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following network incident
--
Date - 20/11/2018 11:09 - 20/11/2018 13:11
Last Updated - 20/11/2018 11:10
Vumatel | OLT Down | Savoy (Resolved)
Affecting Other - Vumatel | OLT Down | Savoy | Priority - Critical
Good Day,Vumatel are experiencing the following network incident
Network Incident Reference: #655 Current Status Technicians are en-route to investigate Area/s Affected: Savoy Network Type Affected: Aerial Network Incident Description: Savoy OLT down Network Incident Impact: Residents will have no connectivity
Date - 17/11/2018 12:45 - 18/11/2018 12:18
Last Updated - 17/11/2018 15:07
VUMATEL| FIBRE BREAK | BLAIRGOWRIE (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following Network Incident:
Network Incident Reference:
#653
Current Status
Technicians have localised the fault and have started with repairs
Area/s Affected:
Blairgowrie BL-AG1 & BL-AG2
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 16/11/2018 14:19 - 18/11/2018 12:18
Last Updated - 16/11/2018 15:35
Evotel - Fibre Break - North Riding (Resolved)
Affecting Other - Evotel - Fibre Break - North Riding | Priority - Critical
Good day
Please kindly note that JHB Water has damaged Evotel's fibre on Cnr Blandford road and Bellairs drive.
Several Evotel complexes are down as a result thereof.
Evotel's team is on site trying to resolve the matter.
Date - 16/11/2018 10:02 - 18/11/2018 12:19
Last Updated - 16/11/2018 10:04
VUMATEL|OLT DOWN|KLOOF (Resolved)
Affecting Other - Fibre | Priority - High
Good Day,
We are experiencing the following network incident
Network Incident Reference:
#644
Current Status
Technicians are en-route to investigate
Area/s Affected:
Kloof (KZN)
Network Type Affected:
Aerial
Network Incident Description:
Kloof OLT is down
Network Incident Impact:
Residents will have no connectivity
Date - 15/11/2018 09:37 - 17/11/2018 15:07
Last Updated - 16/11/2018 08:29
VUMATEL|SCHEDULED CHANGE|CYRILDENE (Resolved)
Affecting Other - fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#617
Start Date:
13 November 2018
End Date:
15 November 2018
Area/s Affected:
Cyrildene | Aster Road & Beryl Street
Network Type Affected:
Aerial
Change Description:
Replace current dome joint with a bigger dome joint
Change Impact:
Residents will have no connectivity during this time
Date - 13/11/2018 00:00 - 15/11/2018 00:00
Last Updated - 16/11/2018 08:28
VUMATEL|SCHEDULED CHANGE|BRYANSTON (Resolved)
Affecting Other - fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#619
Start Date:
14 November 2018
End Date:
15 November 2018
Area/s Affected:
The Arklow MDU | Bryanston
Network Type Affected:
Active Ethernet
Change Description:
Remake the dome joint to stabilise the fibre service
Change Impact:
Residents will have no connectivity from 08h00 to 17h00 on both days
Date - 14/11/2018 00:00 - 15/11/2018 00:00
Last Updated - 16/11/2018 08:28
VUMATEL|FIBRE BREAK| BRYANSTON (Resolved)
Affecting Other - fibre | Priority - Critical
Good Day,
We are experiencing the following Network Incident:
Network Incident Reference:
#645
Current Status
Technicians are en-route to investigate
Area/s Affected:
Bryanston East (Sector 1-AG1)
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 15/11/2018 09:39 - 15/11/2018 15:44
Last Updated - 15/11/2018 09:39
VUMATEL|FIBRE BREAK| BRYANSTON (Resolved)
Affecting Other - fibre | Priority - Critical
Good Day,
We are experiencing the following Network Incident:
Network Incident Reference:
#645
Current Status
Technicians are en-route to investigate
Area/s Affected:
Bryanston East (Sector 1-AG1)
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 15/11/2018 09:39 - 15/11/2018 15:44
Last Updated - 15/11/2018 09:39
Fibre break | Bryanston East (Resolved)
Affecting Other - Fibre break | Bryanston East | Priority - Critical
Good Day,
Vumatel are experiencing the following Network Incident:
Network Incident Reference:
#645
Current Status
Technicians are en-route to investigate
Area/s Affected:
Bryanston East (Sector 1-AG1)
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 15/11/2018 09:38 - 15/11/2018 15:44
Last Updated - 15/11/2018 09:39
VUMATEL|SCHEDULED CHANGE|MORNINGSIDE(KZN) (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#595
Start Date:
06 November 2018 @ 04h00
End Date:
06 November 2018 @ 06h00
Area/s Affected:
Morningside (KZN)
Network Type Affected:
Active Ethernet
Change Description:
Installation of a new distribution switch
Change Impact:
Residents will have no connectivity during this time
Date - 02/11/2018 04:00 - 06/11/2018 06:00
Last Updated - 15/11/2018 08:21
VUMATEL|FIBRE BREAK| GREENSIDE (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Kindly note that the following network incident has been resolved:
Date - 12/11/2018 15:54 - 14/11/2018 18:08
Last Updated - 15/11/2018 08:19
VUMATEL | FIBRE BREAK| MORGANS CREEK MDU (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 05/11/2018 15:51
Last Updated - 15/11/2018 08:18
VUMATEL|EMERGENCY CHANCE|SANDOWN (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#631
Start Date:
13 November 2018
End Date:
15 November 2018
Area/s Affected:
Units 1 - 29 | Duo Via Centrato MDU | Sandown
Network Type Affected:
Aerial
Change Description:
Repair the core fibre to this MDU
Change Impact:
Residents will have no connectivity during this time
Date - 13/11/2018 00:00 - 15/11/2018 23:59
Last Updated - 15/11/2018 08:18
VUMATE: | SCHEDULED CHANGE| MELVILLE (Resolved)
Affecting Other - Fibre | Priority - High
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#594
Start Date:
06 November 2018 @ 03h00
End Date:
06 November 2018 @ 06h00
Area/s Affected:
Melville
Network Type Affected:
Aerial
Change Description:
Upgrade the switch and OLT uplink
Change Impact:
Residents will have no connectivity during this time
Date - 06/11/2018 03:00 - 06/11/2018 06:00
Last Updated - 15/11/2018 08:18
VUMATEL|NETWORK INCIDENT|SWITCH DOWN (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Morning,
We are experiencing the following Network Incident:
Network Incident Reference:
#629
Current Status
Technicians have repaired the fibre and services have been restored
Area/s Affected:
miccema2-sb-d1
Network Type Affected:
Active Ethernet
Network Incident Description:
Switch down
Network Incident Impact:
Residents will have no connectivity
Date - 12/11/2018 11:15 - 15/11/2018 11:41
Last Updated - 15/11/2018 08:17
VUMATEL|FIBRE BREAK|ESTHERPARK (Resolved)
Affecting Other - Other | Priority - Critical
Good Day,
Please note we are experiencing the following network incident:
Date - 12/11/2018 22:02 - 14/11/2018 16:52
Last Updated - 14/11/2018 08:04
VUMATEL|FIBRE BREAK| DAHLIA|STOKROOS|NORTHMEA (Resolved)
Affecting Server - host-s-01.wshost.co.za | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 13/11/2018 18:49 - 14/11/2018 16:52
Last Updated - 14/11/2018 08:04
Fibre break | Blandford Road - Northriding (Resolved)
Affecting Other - Fibre break | Blandford Road - Northriding | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 13/11/2018 10:40 - 13/11/2018 17:46
Last Updated - 14/11/2018 08:03
VUMATEL|FIBRE BREAK |DISCOVERY (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 12/11/2018 15:30 - 13/11/2018 10:30
Last Updated - 13/11/2018 11:00
VUMATEL|EMERGENCY CHANGE|BRYANSTON & FERN (Resolved)
Affecting Other - Fibre | Priority - High
Good day
Please be advised of the following emergency change,
Change Reference:
#607
Start Date:
07 November 2018 @14:00
End Date:
On-going
Area/s Affected:
Brynston and Ferndale OLT's
Network Type Affected:
Aerial
Change Description:
DFA technicians are still working on fixing the fibre
Change Impact:
Residents will have no connectivity during this time
Date - 07/11/2018 13:50
Last Updated - 13/11/2018 08:13
VUMATEL|SCHEDULED CHANGE|PROSPECT HALL | KZN (Resolved)
Affecting Other - fibre | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#616
Start Date:
13 November 2018 @ 04h00
End Date:
13 November 2018 @ 06h00
Area/s Affected:
Prospect Hall | KZN
Network Type Affected:
Active Ethernet
Change Description:
Installation of a new distribution switch
Change Impact:
Residents will have no connectivity during this time
Date - 13/11/2018 04:00 - 13/11/2018 06:00
Last Updated - 13/11/2018 08:13
VUMATEL|FIBRE BREAK|EMMARENTIA (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Network incident has been successfully resolved.
Date - 12/11/2018 17:09
Last Updated - 13/11/2018 08:11
VUMATEL|FIBRE BREAK|MOWBREY CPT (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following Network Incident:
Date - 09/11/2018 11:57 - 09/11/2018 17:10
Last Updated - 12/11/2018 08:30
VUMATEL|FIBRE BREAK| SUNWARD PARK (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 08/11/2018 12:10 - 09/11/2018 17:55
Last Updated - 12/11/2018 08:29
VUMATEL|FIBRE BREAK|EDLEEN (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Kindly note that the following network incident has been resolved:
Date - 08/11/2018 16:09 - 08/11/2018 17:34
Last Updated - 09/11/2018 08:15
VUMATEL|FIBRE BREAK|BROMHOFF JHB (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Kindly note that the following network incident has been resolved:
Date - 08/11/2018 16:00 - 08/11/2018 20:20
Last Updated - 09/11/2018 08:15
VUMATEL|FIBRE BREAK|NORTHMEAD (Resolved)
Affecting Other - Fibre break | Northmead | Priority - Critical
Good Day,
Date - 07/11/2018 16:43 - 09/11/2018 07:54
Last Updated - 09/11/2018 08:14
VUMATEL|FIBRE BREAK|CYRILDENE (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please note the following incident has been resolved.
Date - 07/11/2018 09:11 - 08/11/2018 11:30
Last Updated - 08/11/2018 11:28
VUMATEL|FIBRE BREAK|JUKSKEI PARK (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please note :
Date - 06/11/2018 13:21 - 06/11/2018 21:39
Last Updated - 07/11/2018 08:18
VUMATEL|FIBRE BREAK|WELTEVREDEN (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please note this incident has been resolved.
Date - 06/11/2018 10:47 - 06/11/2018 21:41
Last Updated - 07/11/2018 08:18
VUMATEL |SCHEDULED CHANGE | MORNING SIDE (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
This change window overran into the early hours of this morning due to unforeseen delays but was completed successfully. The change is now closed.
Change Reference:
#581
Start Date:
30 October 2018
End Date:
31 October 2018
Area/s Affected:
Morningside
Network Type Affected:
Aerial
Change Description:
Resplice dome joint to stabilise the fibre service
Change Impact:
Residents will experience intermittent connectivity on these days
Date - 30/10/2018 00:00 - 01/11/2018 12:26
Last Updated - 06/11/2018 09:22
VUMATEL|FIBRE BREAK| PARKTOWN NORTH (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Kindly note that the following network incident has been resolved:
Date - 05/11/2018 11:52 - 05/11/2018 15:24
Last Updated - 05/11/2018 15:52
Vumatel | Switch Down | Ekurhuleni (Resolved)
Affecting Other - Vumatel | Switch Down | Ekurhuleni | Priority - Critical
Good day,
Kindly note that the following network incident has been resolved:
Network Incident Reference:
#596
Current Status:
Switch is operational
Area/s Affected:
Ekurhuleni
Network Type Affected:
Active Ethernet
Network Incident Description:
Switch is down
Network Incident Impact:
Residents will have no connectivity
Date - 02/11/2018 18:42 - 02/11/2018 19:11
Last Updated - 05/11/2018 09:12
VUMATEL | FIBRE BREAK | BROMHOF (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following incident:
Network Incident Reference:
#592
Current Status
Technicians are still busy with repairs.
Area/s Affected:
Bromhoff
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre break
Network Incident Impact:
Residents will have no connectivity
Date - 01/11/2018 14:47 - 02/11/2018 19:09
Last Updated - 02/11/2018 11:28
VUMATEL | FIBRE BREAK | EMMARENTIA (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day
Network Incident Reference:
#588
Current Status
Technicians have repaired the fibre and services have been restored
Area/s Affected:
Emmarentia
Network Type Affected:
Active Ethernet
Network Incident Description:
Suspected fibre break
Network Incident Impact:
Residents will have no connectivity
Date - 01/11/2018 11:40 - 01/11/2018 20:26
Last Updated - 02/11/2018 10:00
VUMATEL | OLT DOWN| BUCCLEUCH (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
We are experiencing the following network incident.
Date - 01/11/2018 14:16 - 01/11/2018 14:51
Last Updated - 01/11/2018 14:16
VUMATEL | Switches down | Ashley-Pinelands-a (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day,
Network Incident Reference:
#589
Current Status
Switch is operational
Area/s Affected:
Ashley-Pinelands-a12
Network Type Affected:
Active Ethernet
Network Incident Description:
Switches restored
Network Incident Impact:
Residents will have connectivity
Date - 01/11/2018 11:39 - 01/11/2018 13:00
Last Updated - 01/11/2018 14:15
VUMATEL | SCHEDULED CHANGE | FAIRLANDS (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
This change was completed successfully and has been closed.
Change Reference:
#582
Start Date:
01 November 2018 @ 10h00
End Date:
01 November 2018 @ 15h00
Area/s Affected:
Fairlands
Network Type Affected:
Active Ethernet
Change Description:
Replace SFP's to bring the PoP up to standard
Change Impact:
Residents will experience intermittent connectivity
Date - 01/11/2018 10:00 - 01/11/2018 12:25
Last Updated - 01/11/2018 13:24
VUMATEL | AERIAL |LANZEROTE MDU NORTH RIDING (Resolved)
Affecting Other - AERIAL | Priority - Medium
Good Day,
This change was completed successfully and has been closed
Change Reference:
#563
Start Date:
23 October 2018
End Date:
31 October 2018
Note:
The change window excludes the 27th & 28th of October
Area/s Affected:
Lanzerote MDU |Northriding
Network Type Affected:
Aerial
Change Description:
Replacing all central termination points in the MDU and resplice the fibres
Change Impact:
Residents will experience intermittent connectivity from 08h00 to 16h00 on these days
Date - 23/10/2018 08:00 - 01/11/2018 12:23
Last Updated - 01/11/2018 13:23
VUMATEL| FIBRE BREAK | SENDERWOOD (Resolved)
Affecting Other - Fibre | Priority - High
Good Day,
Please note the following incident has been resolved.
Date - 31/10/2018 14:36 - 01/11/2018 06:07
Last Updated - 01/11/2018 11:41
VUMATEL | DEGRADED SERVICE | FLORIDA LAKE (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Network Incident Reference:
#580
Current Status
Technicians have repaired the fault and all services to the OLT have been restored.
Area/s Affected:
Florida Lake
Network Type Affected:
Aerial
Network Incident Description:
Florida Lake OLT is down
Network Incident Impact:
Residents will have no connectivity
Date - 29/10/2018 11:20 - 30/10/2018 19:00
Last Updated - 31/10/2018 09:09
VUMATEL | AERIAL |FERNDALE (Resolved)
Affecting Other - AERIAL | Priority - Medium
Good Day,
This change was partially completed. A new change request will be submitted for full completion and will be communicated accordingly.
Change Reference:
#562
Start Date:
23 October 2018
End Date:
24 October 2018
Area/s Affected:
Ferndale
Network Type Affected:
Aerial
Change Description:
Re-routing of patch leads to manage slack and general preventative maintenance
Change Impact:
Residents will experience intermittent connectivity from 08h00 to 16h00 on these days
Date - 23/10/2018 08:00 - 02/11/2018 19:10
Last Updated - 31/10/2018 09:00
VUMATEL | OLT DOWN | SANDOWN (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Date - 30/10/2018 11:43 - 30/10/2018 14:34
Last Updated - 30/10/2018 14:32
VUMATEL | AERIAL | RIVERVIEW HONEYDEW RIDGE A (Resolved)
Affecting Other - AERIAL | Priority - High
Good Day,
Please be advised of the following emergency change.
Change Reference:
#573
Start Date:
25 October 2018 @ 03:00
End Date:
25 October 2018 @ 06:00
Area/s Affected:
Riverview, Honeydew Ridge and Amarosa OLT's
Network Type Affected:
Aerial
Change Description:
Reroute the traffic for these 3 OLT's to a different path
Change Impact:
Residents will have no connectivity during this time
Date - 25/10/2018 03:00 - 25/10/2018 06:00
Last Updated - 29/10/2018 12:07
VUMATEL | ACTIVE ETHERNET |GREENSIDE (Resolved)
Affecting Other - ACTIVE ETHERNET | Priority - Medium
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#564
Start Date:
24 October 2018 @ 08h00
End Date:
25 October 2018 @ 18h00
Area/s Affected:
Greenside - VT-GS-B007
Network Type Affected:
Active Ethernet
Change Description:
Resplice dome joint to stabilise the fibre service
Change Impact:
Residents will experience intermittent connectivity from 08h00 to 17h00 on these days
Date - 24/10/2018 06:00 - 25/10/2018 18:00
Last Updated - 29/10/2018 12:05
VUMATEL | FIBRE BREAK |CRAIGHALL PARK (Resolved)
Affecting Other - FIBRE | Priority - High
Good Day,
Kindly note that the following network incident has been resolved:
Date - 25/10/2018 09:48 - 25/10/2018 16:26
Last Updated - 29/10/2018 12:04
VUMATEL | SWITCH DOWN | MICCEMA2 | DURBAN (Resolved)
Affecting Other - Fibre | Priority - High
Good Day,
Kindly note that the following network incident has been resolved:
Network Incident Reference:
#577
Current Status:
Switch is operational
Area/s Affected:
Miccema2-ds (Durban)
Network Type Affected:
Active Ethernet
Network Incident Description:
Switch down
Network Incident Impact:
Residents will have no connectivity
Date - 25/10/2018 12:34 - 25/10/2018 18:30
Last Updated - 29/10/2018 12:03
VUMATEL | FIBRE BREAK |RAVENSVIEW AND ROCK CL (Resolved)
Affecting Other - FIBRE BREAK | Priority - Medium
Good Day,
Date - 21/10/2018 13:36 - 22/10/2018 18:00
Last Updated - 29/10/2018 12:00
VUMATEL | FIBRE BREAK | RIVERSIDE PARK | BORD (Resolved)
Affecting Other - Fibre | Priority - High
Good Day,
Network Incident Reference:
#574
Current Status
Technicians have repaired the fibre and services have been restored
Area/s Affected:
Bordeaux South
Network Type Affected:
Aerial
Network Incident Description:
Confirmed fibre break
Network Incident Impact:
Residents will have no connectivity
Date - 25/10/2018 12:32 - 00/00/0000
Last Updated - 26/10/2018 08:41
VUMATEL | FIBRE BREAK |BROMHOFF (Resolved)
Affecting Other - Fibre | Priority - High
Good Day,
Kindly note that the following network incident has been resolved:
Network Incident Reference:
#576
Current Status
Technicians have repaired the fibre and services have been restored
Area/s Affected:
Bromhoff, VT-BR-B022
Network Type Affected:
Active Ethernet
Network Incident Description:
Confirmed fibre break
Network Incident Impact:
Residents will have no connectivity
Good Day,
We are experiencing the following network incident:
Date - 25/10/2018 12:01 - 25/10/2018 17:09
Last Updated - 25/10/2018 17:09
VUMATEL | FIBRE BREAK |PARKHURST (Resolved)
Affecting Other - FIBRE | Priority - High
Good Day,
We are experiencing the following network incident:
Date - 24/10/2018 07:49 - 25/10/2018 14:58
Last Updated - 25/10/2018 14:58
Vumatel | Network Incident | OLT's Down (Resolved)
Affecting Other - OLT's Down | Priority - High
Good Day,
Date - 23/10/2018 11:53 - 23/10/2018 13:30
Last Updated - 23/10/2018 13:32
VUMATEL | FIBRE BREAK |JUKSKEI PARK (Resolved)
Affecting Other - FIBRE BREAK | Priority - Medium
Good Day,
Please note the following incident has been resolved.
Network Incident Reference:
#567
Current Status
Technicians have repaired the fibre and services have been restored
Area/s Affected:
Jukskei Park - Chrisoliet Street and Jaspis Avenue
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Good Day,
Kindly note we are experiencing the following network incident:
Network Incident Reference:
#567
Current Status
Technicians will continue with patching this morning.
Area/s Affected:
Jukskei Park - Chrisoliet Street and Jaspis Avenue
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre Break
Network Incident Impact:
Residents will have no connectivity
Date - 22/10/2018 15:41 - 23/10/2018 10:23
Last Updated - 23/10/2018 10:25
VUMATEL | AERIAL |FOURWAYS GARDENS (Resolved)
Affecting Other - AERIAL | Priority - Medium
Good Day,
This change was completed successfully and has been closed.
Change Reference:
#561
Start Date:
23 October 2018 @ 03h00
End Date:
23 October 2018 @ 05h00
Area/s Affected:
Fourways Gardens
Network Type Affected:
Aerial
Change Description:
Replace the uplink card on the OLT to a new version
Change Impact:
Residents will have no connectivity during this time
Date - 23/10/2018 03:00 - 23/10/2018 05:00
Last Updated - 23/10/2018 09:19
VUMATEL | ACTIVE ETHERNET |BRYANSTON EAST (Resolved)
Affecting Other - ACTIVE ETHERNET | Priority - Medium
Good Day,
This change did not proceed as planned and will be rescheduled for another date.
Change Reference:
#560
Start Date:
22 October 2018
End Date:
23 October 2018
Area/s Affected:
Bryanston East | VT-BES3-B004
Network Type Affected:
Active Ethernet
Change Description:
Resplice dome joint to stabilise the fibre service
Change Impact:
Residents will experience intermittent connectivity from 08h00 to 18h00 on these days
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#560
Start Date:
22 October 2018
End Date:
23 October 2018
Area/s Affected:
Bryanston East | VT-BES3-B004
Network Type Affected:
Active Ethernet
Change Description:
Resplice dome joint to stabilise the fibre service
Change Impact:
Residents will experience intermittent connectivity from 08h00 to 18h00 on these days
Date - 22/10/2018 08:00 - 23/10/2018 18:00
Last Updated - 22/10/2018 15:40
VUMATEL | FIBRE BREAK |VAN RIEBECK PARK (Resolved)
Affecting Other - FIBRE BREAK | Priority - Medium
Kindly note that the following network incident has been resloved:
On Fri, Oct 19, 2018 at 2:46 PM Vumatel Network Incident <networkincident@vumatel.co.za> wrote:
Good Day
Kindly note we are experiencing the following network incident:
Date - 22/10/2018 08:10 - 19/10/2018 18:00
Last Updated - 22/10/2018 08:14
VUMATEL | FIBRE BREAK | KWARTS STREET JUKSKEI (Resolved)
Affecting Other - FIBRE | Priority - Medium
Please note that the following network incident has been temporarily resolved:
Good Day
Kindly note we are experiencing the following network incident:
Date - 18/10/2018 15:34 - 19/10/2018 14:15
Last Updated - 22/10/2018 07:58
International Internet Access (Resolved)
Affecting Other - International Internet Access | Priority - Critical
Web Squad Engineers have identified an issue affecting upstream international bandwidth out of Cape Town and Durban areas.
All traffic has been re-routed and services are fully restored.
Date - 20/10/2018 15:40 - 02/11/2018 19:07
Last Updated - 20/10/2018 16:26
VUMATEL | ACTIVE ETHERNET | BOLTON HALL MDU (Resolved)
Affecting Other - FIBRE | Priority - Medium
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#541
Start Date:
17 October 2018 @ 08h00
End Date:
17 October 2018 @ 18h00
Area/s Affected:
Bolton Hall MDU - Killarney
Network Type Affected:
Active Ethernet
Change Description:
Replaced damaged riser at the MDU and allocate new fibres
Change Impact:
Residents will have no connectivity during this time
Date - 17/10/2018 08:00 - 17/10/2018 08:30
Last Updated - 19/10/2018 08:36
VUMATEL | FIBRE BREAK | PARKHURST (Resolved)
Affecting Other - FIBRE | Priority - Medium
Good day,
We are experiencing the following network incident.
Network Incident Reference:
#538
Current Status
Technicians have localised the fault and have started repairs.
Area/s Affected:
Parkhurst
Network Type Affected:
Active Ethernet
Network Incident Description:
Fibre break
Network Incident Impact:
Residents will have no connectivity
Date - 11/10/2018 13:27 - 12/10/2018 00:00
Last Updated - 15/10/2018 08:07
Vumatel | Suspected fibre break | Florida (Resolved)
Affecting Other - Vumatel | Suspected fibre break | Florida | Priority - High
Good day,Vumatel are experiencing the following network incident.
Network Incident Reference: #534 Current Status Technicians have localized the fault and are evaluating the repair needed Area/s Affected: Florida Network Type Affected: Aerial Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
Date - 10/10/2018 14:05 - 11/10/2018 09:58
Last Updated - 10/10/2018 16:06
Vumatel | Suspected fibre break | LeClub MDU (Resolved)
Affecting Other - Vumatel | Suspected fibre break | LeClub MDU | Priority - High
Good Day,
Please note we have the following Vumatel Network Incident:
Network Incident Reference: #527 Current Status Technicians will only be able to get access and attend at 06:00 a.m. tomorrow (08/10/2018), as this is a complex Area/s Affected: Le Club MDU Network Type Affected: GPON Network Incident Description: Suspected Fibre break Network Incident Impact: Residents will have no connectivity
Date - 08/10/2018 10:51 - 08/10/2018 13:48
Last Updated - 09/10/2018 12:47
Vumatel | Emergency Maintenance | Buccleuch (Resolved)
Affecting Other - Vumatel | Emergency Maintenance | Buccleuch | Priority - Critical
Good Day,
Please be advised of the following emergency change to Vumatel's Network.
Change Reference: #531 Start Date: 09 October 2018 @ 04h00 End Date: 09 October 2018 @ 06h00 Area/s Affected: Buccleuch Network Type Affected: Aerial Change Description: Upgrade the uplink to the OLT Change Impact: Residents will have no connectivity during this time
Date - 09/10/2018 04:00 - 09/10/2018 08:39
Last Updated - 08/10/2018 23:21
Vumatel | Scheduled Maintenance | Observatory (Resolved)
Affecting Other - Vumatel | Scheduled Maintenance | Observatory - Cape Town | Priority - Medium
Good Day,
Please be advised of the following scheduled changes to Vumatel's Network.
Change Reference: #530 Start Date: 10 October 2018 End Date: 12 October 2018 Area/s Affected: Observatory Cape Town Network Type Affected: Aerial Change Description: Splice in a new fibre feeder cable to eliminate the risk of total loss of services Change Impact: Residents will not have connectivity for approximately 4 hours on each day
Date - 10/10/2018 00:00 - 15/10/2018 10:19
Last Updated - 08/10/2018 23:20
Vumatel | Honeydew Manor and Amarosa Outage (Resolved)
Affecting Other - Vumatel | Honeydew Manor and Amarosa Outage | Priority - High
Vumatel are experiencing the following network incident.
Date - 05/10/2018 19:00 - 05/10/2018 21:00
Last Updated - 06/10/2018 13:41
Vumatel | Suspected fibre break | Bromhof (Resolved)
Affecting Other - Vumatel | Suspected fibre break | Bromhof to Northwold, Sundowner and Randpark ridge | Priority - High
Good Day,
Please note we have the following Vumatel Network Incident:
Technicians have applied a temporary repair to restore services.
A permanent fix will be completed through a scheduled change
Network Incident Reference: #519 Current Status Technicians are en-route to localise the break Area/s Affected: Bromhof to Northwold, Sundowner and Randpark ridge Network Type Affected: Active Ethernet Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
Date - 04/10/2018 17:48 - 05/10/2018 10:30
Last Updated - 05/10/2018 19:41
Vumatel | Scheduled Maintenance | Bryanston W (Resolved)
Affecting Other - Vumatel | Scheduled Maintenance | Bryanston West | Priority - Critical
Good Day,
Please be advised of the following scheduled change on Vumatel's Network.
Change Reference: #521 Start Date: 08 October 2018 End Date: 09 October 2018 Area/s Affected: Bryanston West (Riverside OLT) Network Type Affected: Aerial Change Description: Re-routing of patch leads to manage slack and general preventative maintenance Change Impact: Residents will experience intermittent connectivity from 08h00 to 16h00 on these days
Date - 08/10/2018 00:00 - 10/10/2018 16:06
Last Updated - 05/10/2018 19:40
Vumatel | Scheduled Maintenance | Mowbray (Resolved)
Affecting Other - Vumatel | Scheduled Maintenance | Mowbray | Priority - Medium
Good Day,
Please be advised of the following scheduled change on Vumatel's Network.
Change Reference: #523 Start Date: 09 October 2018 @ 23h00 End Date: 10 October 2018 @ 05h00 Area/s Affected: Mowbray - Cape Town Network Type Affected: Aerial Change Description: DFA Software upgrade on the Z-series nodes Change Impact: Residents will have no connectivity during this time
Date - 09/10/2018 23:00 - 10/10/2018 16:06
Last Updated - 05/10/2018 19:38
Vumatel | Scheduled Maintenance | Vorna Valle (Resolved)
Affecting Other - Vumatel | Scheduled Maintenance | Vorna Valley | Priority - Medium
Good Day,
Please be advised of the following scheduled change on Vumatel's Network
Change Reference: #524 Start Date: 11 October 2018 @ 03h00 End Date: 11 October 2018 @ 06h00 Area/s Affected: Vorna Valley Network Type Affected: GPON Change Description: Upgrade the uplink to the OLT Change Impact: Residents will have no connectivity during this time
Date - 11/10/2018 03:00 - 11/10/2018 09:58
Last Updated - 05/10/2018 19:38
Vumatel | Scheduled Maintenance | Berea (Resolved)
Affecting Other - Vumatel | Scheduled Maintenance | Berea | Priority - Medium
Good Day,
Please be advised of the following scheduled change on Vumatel's Network.
Change Reference: #522 Start Date: 09 October 2018 @ 04h00 End Date: 09 October 2018 @ 06h00 Area/s Affected: Berea West - KZN Network Type Affected: Active Ethernet Change Description: Installation of a new distribution switch Change Impact: Residents will have no connectivity during this time
Date - 09/10/2018 04:00 - 09/10/2018 08:39
Last Updated - 05/10/2018 19:38
Vumatel - Emergency Change #512 | Glenvista A (Resolved)
Affecting Other - Vumatel - Emergency Change #512 | Glenvista AR1 | Priority - High
Good Day,
Please be advised of the following emergency change.
Change Reference: #512 Start Date: 04 October 2018 @ 00h01 End Date: 04 October 2018 @ 06h00 Area/s Affected: Glenvista AR 1 Network Type Affected: Active Ethernet Change Description: Replace all backhaul leads in the PoP Change Impact: Residents will have no connectivity during this time
Date - 04/10/2018 00:01 - 04/10/2018 06:00
Last Updated - 04/10/2018 13:07
Vumatel | Fibre break | Mayo Clinic (Resolved)
Affecting Other - Vumatel | Fibre break | Mayo Clinic | Priority - Critical
Vumatel are experiencing the following Network Incident:
Network Incident Reference: #517 Current Status Technicians have localised the fault and have started repairs Area/s Affected: Constantia Kloof, Discovery, Florida, Helderkruin, Riverview, Roodekrans, Florida Lake, Honeydew Manor, Amarosa Network Type Affected: GPON Network Incident Description: Fibre Broke due to construction work in the area Network Incident Impact: Residents will have no connectivity
Date - 03/10/2018 20:51 - 04/10/2018 08:30
Last Updated - 04/10/2018 08:54
Vumatel - Fibre Break - Weltervreden Park (Resolved)
Affecting Other - Vumatel - Fibre Break - Weltervreden Park | Priority - High
Good Day,Please note we have the following Network Incident has been resolved.
Network Incident Reference: #510 Current Status Fibre break resolved Area/s Affected: Weltevreden Sun and Redwood Network Type Affected: Active Ethernet Network Incident Description: Technicians have repaired the fibre and services have been restored Network Incident Impact: Residents will have no connectivity
Date - 30/09/2018 18:52 - 02/10/2018 12:00
Last Updated - 02/10/2018 15:32
FTTH Service Outage - Balito, Umdloti, Umhlan (Resolved)
Affecting Server - host-s-01.wshost.co.za | Priority - Critical
We are experiencing a service outage affecting FTTH in certain KZN areas. We apologise for the inconvenience. Engineers are on site attending to the problem.
Date - 19/05/2018 10:00 - 20/05/2018 11:46
Last Updated - 20/05/2018 11:46
Vumatel Outage - Johannesburg South (Resolved)
Affecting Other - Vumatel Glenvista POP | Priority - Critical
Good day,Please be advised that Vumatel are experiencing network outage in the Glen-vista PoP that is affecting the whole of JHB South. Technicians are currently on site investigating the fault.Further updates to follow.
Date - 17/03/2018 10:00 - 17/03/2018 14:15
Last Updated - 17/03/2018 14:26
Vumatel Fibre Break - Orange Grove South (Resolved)
Affecting Other - Vumatel FTTH | Priority - Critical
Vumatel Fibre Break in Orange Grove South. Technicians are on site
Date - 23/01/2018 13:25 - 23/01/2018 14:44
Last Updated - 23/01/2018 14:40
Pivot Network Outage (Resolved)
Affecting Other - Pivot Node | Priority - Critical
Dear Client
Thank you for choosing Web Squad
We are aware of a netowrk outage affecting The Pivot, Montecasino.
Our Engineers are currently attending to the outage and will keep you updated on progress.
We apologise for the inconvenience caused.
Yours Sincerily
Web Squad Connect Internet Team
Date - 30/01/2017 13:00 - 31/01/2017 08:43
Last Updated - 31/01/2017 08:43
Fourways Region Connectivity (Resolved)
Affecting Other - Fourways Region Internet | Priority - Critical
Dear Client
Thank you for choosing Web Squad.
We are experiencing connectivity issues at our Fourways POP. Our network engineers are on site and working on the problem.
We apologise for the inconvenience caused and thank you for your patience.
We expect the problem to be resolved shortly. Please visit the Web Squad netowrk status page for additional information.
Date - 13/12/2016 07:25 - 13/12/2016 10:25
Last Updated - 18/12/2016 08:53
Connectivity Issues (Packet Loss) in Fourways (Resolved)
Affecting Other - Fourways Region | Priority - Critical
Our Engineers are currently on site testing all the equipment. We are happy to say that connectivity has been restored entirely.
Date - 24/10/2016 11:00 - 01/11/2016 09:01
Last Updated - 24/10/2016 14:25