Service Status Information and Network Announcements


FTTH Service Outage - Balito, Umdloti, Umhlan (Resolved)

Affecting Server - host-s-01.wshost.co.za | Priority - Critical

We are experiencing a service outage affecting FTTH in certain KZN areas. We apologise for the inconvenience. Engineers are on site attending to the problem.

Date - 19/05/2018 10:00 - 20/05/2018 11:46

Last Updated - 20/05/2018 11:46

Vumatel Outage - Johannesburg South (Resolved)

Affecting Other - Vumatel Glenvista POP | Priority - Critical

Good day,
 
Please be advised that Vumatel are experiencing network outage in the Glen-vista PoP that is affecting the whole of JHB South. Technicians are currently on site investigating the fault.
 
Further updates to follow.

Date - 17/03/2018 10:00 - 17/03/2018 14:15

Last Updated - 17/03/2018 14:26

Vumatel Fibre Break - Orange Grove South (Resolved)

Affecting Other - Vumatel FTTH | Priority - Critical

Vumatel Fibre Break in Orange Grove South. Technicians are on site

Date - 23/01/2018 13:25 - 23/01/2018 14:44

Last Updated - 23/01/2018 14:40

Pivot Network Outage (Resolved)

Affecting Other - Pivot Node | Priority - Critical

Dear Client

Thank you for choosing Web Squad

We are aware of a netowrk outage affecting The Pivot, Montecasino.

Our Engineers are currently attending to the outage and will keep you updated on progress.

We apologise for the inconvenience caused.

Yours Sincerily

Web Squad Connect Internet Team

Date - 30/01/2017 13:00 - 31/01/2017 08:43

Last Updated - 31/01/2017 08:43

Fourways Region Connectivity (Resolved)

Affecting Other - Fourways Region Internet | Priority - Critical

Dear Client

Thank you for choosing Web Squad.

We are experiencing connectivity issues at our Fourways POP. Our network engineers are on site and working on the problem.

We apologise for the inconvenience caused and thank you for your patience.

We expect the problem to be resolved shortly. Please visit the Web Squad netowrk status page for additional information.

Date - 13/12/2016 07:25 - 13/12/2016 10:25

Last Updated - 18/12/2016 08:53

Connectivity Issues (Packet Loss) in Fourways (Resolved)

Affecting Other - Fourways Region | Priority - Critical

Our Engineers are currently on site testing all the equipment. We are happy to say that connectivity has been restored entirely.

Date - 24/10/2016 11:00 - 01/11/2016 09:01

Last Updated - 24/10/2016 14:25