Network Status
Service Status Information and Network Announcements
Vumatel Scheduled Change | Weltevreden Park (Resolved)
Affecting Other - Vumatel Scheduled Change | Weltevreden Park | Priority - Critical
Change Reference:
Start Date:
End Date:
Area/s Affected:
Network Type Affected:
Change Description:
Change Impact:
Date - 25/11/2020 08:00 - 01/12/2020 17:00
Last Updated - 16/12/2020 18:19
Vumatel | Outage | West Rand (Resolved)
Affecting Other - Vumatel | Outage | West Rand | Priority - Critical
Good Day,Please note Vumatel are experiencing an outage in the following areas:
Network Incident Reference: #3916 Network Incident Description: Logical failure Network Incident Grade: Critical Region Affected: Johannesburg Area/s Affected:
- Cliffview
- Fairlands
- Northcliff
- Welridge
- Weltevreden Park
Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are investigating
Date - 06/12/2020 12:30 - 16/12/2020 20:44
Last Updated - 06/12/2020 13:18
Vumatel Scheduled Change| Florida (Resolved)
Affecting Other - Vumatel Scheduled Change| Florida | Priority - Critical
Change Reference:
Start Date:
End Date:
Area/s Affected:
Network Type Affected:
Change Description:
Change Impact:
Date - 24/11/2020 08:00 - 16/12/2020 18:19
Last Updated - 23/11/2020 09:11
Vumatel Scheduled Change | Multiple Site (Resolved)
Affecting Other - Vumatel Scheduled Change | Multiple Site | Priority - Critical
Date - 24/11/2020 01:00 - 16/12/2020 18:19
Last Updated - 23/11/2020 08:46
Link Layer down time in Salt Rock +- 4 hours (Resolved)
Affecting Other - Link Layer down time in Salt Rock +- 4 hours | Priority - Critical
Link Layer sites in Salt Rock will go down this morning for +-4hours. Link Layer are replacing core fibre damaged by Siza Water.
Date - 16/11/2020 09:23 - 23/11/2020 08:44
Last Updated - 16/11/2020 09:25
Vumatel Scheduled Change| Cape Town (Resolved)
Affecting Other - Vumatel Scheduled Change| Cape Town | Priority - Critical
Good day,
Please be advised of the following scheduled change.
Date - 18/11/2020 00:00 - 23/11/2020 08:44
Last Updated - 13/11/2020 09:54
Vumatel Scheduled Change | Ottery North (Resolved)
Affecting Other - Vumatel Scheduled Change | Ottery North | Priority - Critical
Good day,
Please be advised of the following scheduled change.
Date - 19/11/2020 08:00 - 23/11/2020 08:44
Last Updated - 13/11/2020 09:53
TT CONNECT - PLANNED MAINTENANCE NOTIFICATION - Greenstone, Modderfontein, Eastleigh & Marais Steyn Park (Resolved)
Affecting Other - TT CONNECT - PLANNED MAINTENANCE NOTIFICATION - Greenstone, Modderfontein, Eastleigh & Marais S | Priority - Critical
Schedule Start Dates/Times:
16.11.2020 – 23:00
Schedule End Dates/Times:
17.11.2020 – 02:00
Change Control Type:
Planned Maintenance
Service Impact:
Minimal
Expected Maintenance Time:
03:00:00
Affected Area:
Greenstone:
- Emerald Estate
- Waterstone Park
- Pebble Creek
- Aloe Place
- Strelitzia Estate
Modderfontein:
- Lakeside Village
- Thornhill Estate
- Longmeadow
Parts of Eastleigh & Marais Steyn Park
Date - 16/11/2020 23:00 - 23/11/2020 08:44
Last Updated - 13/11/2020 09:52
Vumatel | Bothasig | Power Failure (Resolved)
Affecting Other - Vumatel | Bothasig | Power Failure | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident.
Network Incident Reference: #3754 Network Incident Description: Power Failure Network Incident Grade: Major Region Affected: Cape Town Area/s Affected: Bothasig Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate
Date - 12/11/2020 17:20 - 23/11/2020 08:44
Last Updated - 12/11/2020 17:58
Fibre break | Bryanston East sector 3 (Resolved)
Affecting Other - Fibre break | Bryanston East sector 3 | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 06/11/2020 11:24 - 13/11/2020 09:51
Last Updated - 06/11/2020 11:24
T CONNECT - SERVICE INTERRUPTION NOTICE: Beyerspark, Benoni (Resolved)
Affecting Other - T CONNECT - SERVICE INTERRUPTION NOTICE: Beyerspark, Benoni | Priority - Critical
TT Connect are currently experiencing no connectivity / limited service in parts of Beyerspark, Benoni
- Streets affected
- Kranskop Street and surrounding streets
Date - 04/11/2020 14:03 - 13/11/2020 09:51
Last Updated - 04/11/2020 14:04
TT CONNECT - SERVICE INTERRUPTION NOTICE: Atlasville, Boksburg (Resolved)
Affecting Other - TT CONNECT - SERVICE INTERRUPTION NOTICE: Atlasville, Boksburg | Priority - Critical
TT CONNECT are currently experiencing no connectivity / limited service in parts of Atlasville, Boksburg
- Streets affected
- Fiscal Street, Kwikkie Street, Sun Street, Reier Street and surrounding streets
Technicians have been dispatched. Updates will follow.
Date - 04/11/2020 13:49 - 13/11/2020 09:51
Last Updated - 04/11/2020 13:50
TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Benoni (Resolved)
Affecting Other - TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Benoni | Priority - Critical
Dear TT Connect Partner,
We have identified a link fault that has been affecting parts of the Benoni area.
Engineers are investigating the intermittent/speed fault. ETR: 12:30 PM today.
Date - 02/11/2020 12:40 - 04/11/2020 13:50
Last Updated - 02/11/2020 12:40
TT CONNECT - SERVICE INTERRUPTION NOTICE: All Areas (Resolved)
Affecting Other - TT CONNECT - SERVICE INTERRUPTION NOTICE: All Areas | Priority - Critical
TT Connectt are currently experiencing no connectivity / limited service in parts of the network.
TT Connect Engineers are investigating the fault. Updates will follow.
Date - 31/10/2020 17:10 - 04/11/2020 13:50
Last Updated - 31/10/2020 17:24
TT Connect Service Notice Interruption: Lakefield, Benoni (Resolved)
Affecting Other - TT Connect Service Notice Interruption: Lakefield, Benoni | Priority - Critical
Dear TT Connect Partner,
TT Connect Technicians are currently investigating a power failure to the exchange in some parts of the Benoni area (Lakefield), updates will follow.
Date - 21/10/2020 08:53 - 30/10/2020 13:26
Last Updated - 21/10/2020 08:55
FTTH - JHB - Maintenance (Resolved)
Affecting Other - FTTH - JHB - Maintenance | Priority - Critical
Dear Web sQuad Client
Web sQuad will be conducting maintenance on critical infrastructure in the JHB region
Date: 21 October 2020
Time: 00:00-01:00
Expected downtime: 20-30 minutes per affected area
Reason: Critical Core software upgrades
Date - 21/10/2020 00:00 - 21/10/2020 00:40
Last Updated - 21/10/2020 00:39
Netstream Outage (Resolved)
Affecting Other - Netstream Outage | Priority - Critical
Good Day
Kindly note that we currently have multiple sites offline in Alberton.
We have escalated the issue with our backhaul providers as soon as we have feedback on what the issue is we will update you.
Kindly see below of sites that are currently offline:
- Bassonia Rock
- Saxon Hof
- Mont Serrat
- Mont Serrat 1
- Mont Serrat 2
- Montagu
- Montagu 1
- Preston Place
- Rose Gardens
Date - 19/10/2020 15:19 - 21/10/2020 08:55
Last Updated - 19/10/2020 15:20
TT Connect SERVICE INTERUPTION NOTICE: Illiodale, Edenvale (Resolved)
Affecting Other - TT Connect SERVICE INTERUPTION NOTICE: Illiodale, Edenvale | Priority - Critical
Dear TT Connect Partner,
We are currently experiencing no connectivity / limited service in the following areas:
- Illiondale, Edenvale
Technician has been dispatched. Updates will follow.
Regards,
TT Connect
Date - 15/10/2020 15:59 - 19/10/2020 15:20
Last Updated - 15/10/2020 15:59
TT Connect SERVICE INTERUPTION NOTICE: Benoni (Resolved)
Affecting Other - TT Connect SERVICE INTERUPTION NOTICE: Benoni | Priority - Critical
Dear TT Connect Partner,
We are currently experiencing no connectivity / limited service in the following areas: Benoni
Technicians have been dispatched. Updates will follow.
Date - 15/10/2020 15:57 - 19/10/2020 15:20
Last Updated - 15/10/2020 15:59
Emergency Link Layer Maintenance in Salt Rock (Resolved)
Affecting Other - Emergency Link Layer Maintenance in Salt Rock | Priority - Critical
Good day
Please note Link Layer will be completing emergency maintenance at their Salt Rock POP at 10:00 am expected downtime 30 minutes.
Date - 09/10/2020 10:00 - 15/10/2020 16:00
Last Updated - 09/10/2020 08:29
Evotel | Krugersdorp (Resolved)
Affecting Other - Evotel | Krugersdorp | Outage | Priority - Critical
Please note, Evotel is currently experiencing Backhaul issues in Krugersdorp. They currently have their technicians out investigating the issue.
Evotel do not have an ETA as of yet but will update you once an ETA has been received or issue is resolved.
Date - 22/09/2020 21:55 - 15/10/2020 16:00
Last Updated - 22/09/2020 21:56
Evotel Network Outage (Resolved)
Affecting Other - Outage - Randfontein and parts of Krugersdorp | Priority - Critical
Good Day,
Please kindly note, we are aware of the current outage in Randfontein and parts of Krugersdorp. Our technicians have been dispatched for resolution.
We will update the community and we do apologise for the inconvenience.
Kind Regards
Web sQuad Team
Date - 21/09/2020 08:13 - 19/10/2020 15:20
Last Updated - 21/09/2020 08:18
WACS Route Maintenance (Resolved)
Affecting Other - WACS Route Maintenance | Priority - Critical
International Transit Notification:
One of our upstream providers has picked up on an issue and will be conducting Emergency maintenance on their WACS path tomorrow:
Date: 17 September 2020
Time: SAST 09:00 - 17:00
We will steer traffic via our other transit providers during this time - there remains a risk of elevated latency as some traffic may route via the East Coast.
Date - 17/09/2020 09:00 - 17/09/2020 15:58
Last Updated - 17/09/2020 15:05
MTN Call Routing Issue (Resolved)
Affecting Other - VOIP Services | MTN Inbound and Outbound Calls | Priority - Critical
Dear Web sQuad Voice Client
MTN are experiencing outages on interconnects facing various networks. Unfortunately Voice traffic between our network and theirs has been affected by this. They are currently working to resolve this issue. We have not received an ETR.
Voice Team
Web sQuad
Date - 17/09/2020 08:00 - 22/09/2020 21:56
Last Updated - 17/09/2020 10:17
Fibre Break| Johannesburg North (Resolved)
Affecting Other - Fibre Break| Johannesburg North | Priority - Critical
Good Day,
We are experiencing the following network incident.
Network Incident Reference:
#3280
Network Incident Description:
Fibre Break
Network Incident Grade:
Minor
Region Affected:
Johannesburg
Area/s Affected:
Johannesburg North
· Market Street
· Post Office Street
· Rose Street
· Middle Street
· Church Street
· School Street
· Selbourne Street
· Oosterland Avenue
· Pritchard Street
· Victoria Street
· Carlton Street
· Conduit Street
· Westminster Road
· Government Road
· Short Street
Network Type Affected:
Active Ethernet
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians will continue with repairs in the morning
Date - 12/09/2020 09:06 - 22/09/2020 21:57
Last Updated - 12/09/2020 09:07
Netstream Emergency Maintenance (Resolved)
Affecting Other - Netstream Emergency Maintenance | Priority - Critical
Please note that Netstream's backhaul providers are conducting emergency unscheduled maintenance.
Date - 12/09/2020 08:58 - 22/09/2020 21:57
Last Updated - 12/09/2020 09:00
Vumatel Scheduled Change | Rynfield (Resolved)
Affecting Other - Vumatel Scheduled Change | Rynfield | Priority - Critical
Good Day,
Please be advised of the following schedule change.
Date - 14/09/2020 10:00 - 22/09/2020 21:57
Last Updated - 11/09/2020 15:13
Vumatel Scheduled Change | Kensington (Resolved)
Affecting Other - Vumatel Scheduled Change | Kensington | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Date - 15/09/2020 09:00 - 22/09/2020 21:57
Last Updated - 11/09/2020 15:13
Vumatel | Protea Heights | Service Outage (Resolved)
Affecting Other - Vumatel | Protea Heights | Service Outage | Priority - Critical
Vumatel are currently experiencing the following outage:
Network Incident Reference: #3261Network
Incident Description: Hardware Failure
Network Incident Grade: MajorRegion
Affected: Cape TownArea/s
Affected: Proteaheights-west
Type Affected:Active Ethernet
Resident Impact:Residents have no connectivity
Network Incident Status:Technicians are en-route to investigate
Date - 05/09/2020 19:46 - 22/09/2020 21:57
Last Updated - 05/09/2020 19:49
Fibre Break | Sundowner (Resolved)
Affecting Other - Fibre Break | Sundowner | Priority - Critical
Good Day,
We are experiencing the following network incident.
Network Incident Reference:
#3243
Network Incident Description:
Fibre Break
Network Incident Grade:
Minor
Region Affected:
Johannesburg
Area/s Affected:
Sundowner
Network Type Affected:
Active Ethernet
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians have localised the fault and have started repairs
Date - 04/09/2020 10:34 - 22/09/2020 21:57
Last Updated - 04/09/2020 10:34
Vumatel Hardware failure | Kuilsrivier-south (Resolved)
Affecting Other - Vumatel Hardware failure | Kuilsrivier-south | Priority - Critical
Network Incident Reference:
#3235
Network Incident Description:
Hardware failure
Network Incident Grade:
Low
Region Affected:
Cape Town
Area/s Affected:
kuilsrivier-south
Network Type Affected:
Active Ethernet
Current Resident Impact:
Connectivity has restored
Current Network Incident Status:
Technicians have restored services
Date - 04/09/2020 10:21 - 22/09/2020 21:57
Last Updated - 04/09/2020 10:22
Power failure | Buccleuch (Resolved)
Affecting Other - Power failure | Buccleuch | Priority - Critical
Good Day,
We are experiencing the following network incident.
Network Incident Reference:
#3232
Network Incident Description:
Power failure
Network Incident Grade:
Major
Region Affected:
Johannesburg
Area/s Affected:
Buccleuch
Network Type Affected:
GPON
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians are on-site localising the fault
Date - 04/09/2020 09:48 - 22/09/2020 21:57
Last Updated - 04/09/2020 09:49
Vumatel Scheduled Change | Senderwood (Resolved)
Affecting Other - Vumatel Scheduled Change | Senderwood | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#897
Start Date:
08 September 2020 @ 09h00
End Date:
27 October 2020 @ 17h00
Area/s Affected:
Senderwood
Network Type Affected:
Active Ethernet
Change Description:
PoP Cleanup
Change Impact:
Residents will experience intermittent connectivity during this time
Date - 08/09/2020 09:00 - 02/11/2020 12:40
Last Updated - 28/08/2020 09:32
Vumatel Scheduled Change| Edgemead (Resolved)
Affecting Other - Vumatel Scheduled Change| Edgemead | Priority - Critical
Good Day,
Please be advised of the following schedule change.
Date - 03/09/2020 08:00 - 11/09/2020 15:13
Last Updated - 28/08/2020 09:31
Openserve Outage (Resolved)
Affecting Other - Openserve Outage | Priority - Critical
Good day,
Please note that there Openserve traffic in all regions are not receiving throughput or authentication issues. Openserve is currently investigating and we will provide furhter feedback as soon as we receive it.
Date - 18/08/2020 17:27 - 28/08/2020 09:30
Last Updated - 18/08/2020 17:29
Netstream Outage/Fibre break (Resolved)
Affecting Other - Nestream Outage/Fibre Break The Straight | Priority - Critical
Please be advised Netstream has reported that there has been a fibre break effecting -
- The Straight
Technicians have been dispatched to site and we will provide updates as soon as we have feedback.
Date - 18/08/2020 10:21 - 28/08/2020 09:30
Last Updated - 18/08/2020 10:35
Netstream - Sites Offline (Resolved)
Affecting Other - Fibre | Priority - Critical
Good Day,
Please be advised that The Straight is still currently offline.
The issue has been re-escalated and a technician has been dispatched to site to test the equipment and reboot all the equipment.
Will update again as soon as we have an update.
Kind Regards,
Date - 18/08/2020 10:16 - 28/08/2020 09:30
Last Updated - 18/08/2020 10:32
Octotel Outage - Strand (Resolved)
Affecting Other - Octotel Outage - Strand | Priority - Critical
We are aware that connectivity to Octotel Strand Node is currently compromised. Upon investigation, the teams have found that our network is affected by a break on the side of our metro provider feeding their node. We have requested an update and will advise as soon as we have received a response.
Date - 03/08/2020 16:52 - 28/08/2020 09:30
Last Updated - 03/08/2020 16:56
Emergency Change | Lower Umhlanga (Resolved)
Affecting Other - Emergency Change | Lower Umhlanga | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Date - 01/08/2020 08:00 - 28/08/2020 09:30
Last Updated - 31/07/2020 15:27
Octotel Network Notice - Athlone Node Maintenance (Resolved)
Affecting Other - Octotel Network Notice - Athlone Node Maintenance | Priority - Critical
Octotel will be performing hardware maintenance at their Athlone Node environment.
The maintenance is scheduled for:
Date: Tuesday, 4th August 2020
Time: 3:00am - 05:00am
Duration: 2 hours
Estimated Time: 30mins
During this time customers may experience intermittent connectivity, packet loss and high latency.
Octotel engineers will be onsite during this time to ensure the maintenance is kept to an absolute minimum.
Date - 04/08/2020 03:00 - 28/08/2020 09:30
Last Updated - 31/07/2020 15:25
Vumatel Emergency Change | Lower Umhlanga (Resolved)
Affecting Other - Vumatel Emergency Change | Lower Umhlanga | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Date - 01/08/2020 08:00 - 31/07/2020 15:25
Last Updated - 28/07/2020 10:07
Emergency Network Notification (Resolved)
Affecting Other - WACS Cable Emergency Change | Priority - Critical
Emergency Network Notification (At Risk):
We have just been notified by our upstreams that WACS will be conducting emergency maintenance this evening.
Maintenance Window: 20:00 - 01:00 (5 hours)
Effect: Should there be any outages, we will fail over to the EASSy path - users will experience increased latency during this time
We will, as always, be monitoring this closely to ensure things run smoothly.
Date - 27/07/2020 20:00 - 31/07/2020 15:25
Last Updated - 27/07/2020 17:49
Emergency Network Maintenance - Durban (Resolved)
Affecting Other - Emergency Network Maintenance - Durban | Priority - High
Dear Web sQuad Client
We are required to implement emergency maintenance in Durban. Services may be momentarily affected by these changes during the above window.
We apologise for the inconvenience caused.
The Web sQuad team
Date - 25/07/2020 14:00 - 26/07/2020 13:17
Last Updated - 25/07/2020 14:07
Fibre break | Rosebank and Mowbray (Resolved)
Affecting Other - Fibre break | Rosebank and Mowbray | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Network Incident Reference:
#2962
Network Incident Description:
Fibre break
Network Incident Grade:
Minor
Area/s Affected:
Rosebank and Mowbray
Network Type Affected:
GPON
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians are continuing with repairs this morning
Date - 23/07/2020 09:26 - 24/07/2020 09:16
Last Updated - 23/07/2020 09:26
Vumatel Scheduled Change | Sandown, Morningside & Riverside (Resolved)
Affecting Other - Vumatel Scheduled Change | Sandown, Morningside & Riverside | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Date - 23/07/2020 02:00 - 24/07/2020 09:16
Last Updated - 16/07/2020 16:08
Vumatel Scheduled Change | Vorna Valley (Resolved)
Affecting Other - Vumatel Scheduled Change | Vorna Valley | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
--
Date - 25/07/2020 08:00 - 28/07/2020 10:06
Last Updated - 16/07/2020 15:48
Vumatel Scheduled Change | Savoy (Resolved)
Affecting Other - Vumatel Scheduled Change | Savoy | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Date - 21/07/2020 08:00 - 28/08/2020 09:30
Last Updated - 16/07/2020 15:47
Vumatel Fibre Break | Lansdowne & Kenwyn (Resolved)
Affecting Other - Vumatel Fibre Break | Lansdowne & Kenwyn | Priority - Critical
Good Day,
We are experiencing the following network incident
Network Incident Reference:
#2919
Network Incident Description:
Fibre break
Network Incident Grade:
Minor
Area/s Affected:
Lansdowne & Kenwyn
Network Type Affected:
Active Ethernet
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians have localised the fault and have started repairs
Date - 16/07/2020 15:26 - 20/07/2020 14:34
Last Updated - 16/07/2020 15:45
Vumatel Fibre Break | Valmary Park (Resolved)
Affecting Other - Vumatel Fibre Break | Valmary Park | Priority - Critical
Good Day,
We are experiencing the following network incident,
Date - 16/07/2020 15:21 - 20/07/2020 14:34
Last Updated - 16/07/2020 15:22
Vumatel Fibre Break | Quellerina (Resolved)
Affecting Other - Vumatel Fibre Break | Quellerina | Priority - Critical
Good Day,
We are experiencing the following network incident.
Network Incident Reference:
#2925
Network Incident Description:
PoP down
Network Incident Grade:
Major
Area/s Affected:
Quellerina
Network Type Affected:
GPON
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians are enroute to investigate
Date - 16/07/2020 15:21 - 16/07/2020 16:08
Last Updated - 16/07/2020 15:21
POP Down | Wynberg Cape Town (Resolved)
Affecting Other - POP Down | Wynberg Cape Town | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 15/07/2020 10:40 - 16/07/2020 15:20
Last Updated - 15/07/2020 10:40
TT Connect Emergency Maintenance (Resolved)
Affecting Other - TT Connect Emergency Maintenance | Priority - Critical
Schedule Start Dates/Times:
16.07.2020 – 08h30
Schedule End Dates/Times:
16.07.2020 – 16h00
Change Control Type:
Emergency Maintenance
Service Impact:
Yes
Expected Downtime:
03:00:00
Expected Duration:
07:30:00
Area:
Glen Lodge, Palliser Road, Eden Glen
Description:
The TT Connect team needs to perform maintenance in the exchange to cater for additional equipment.
Summary:
Clients situated in the above areas will experience intermittent to no internet connection during the maintenance. If a customer’s connection is not restored after these times please reboot the TTC device as well as the Wi-Fi router, only if this does not work you may log a ticket with TT Connect Support.
Date - 16/07/2020 08:30 - 20/07/2020 14:34
Last Updated - 15/07/2020 10:39
Vumatel Fibre break | Helderkruin (Resolved)
Affecting Other - Vumatel Fibre break | Helderkruin | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 13/07/2020 10:56 - 20/07/2020 14:34
Last Updated - 13/07/2020 10:56
Vumatel Hardware failure | Fontainebleau (Resolved)
Affecting Other - Vumatel Hardware failure | Fontainebleau | Priority - Critical
Good Day,
We are experiencing the following network incident:
Network Incident Reference:
#2897
Network Incident Description:
Hardware failure
Network Incident Grade:
Major
Area/s Affected:
Fontainebleau
Network Type Affected:
Active Ethernet
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians have started with repairs
Date - 13/07/2020 10:55 - 20/07/2020 14:34
Last Updated - 13/07/2020 10:56
Octotel Network Notice - Emergency Metro Cape Gate Maintenance (Resolved)
Affecting Other - Octotel Network Notice - Emergency Metro Cape Gate Maintenance | Priority - Critical
Our metro provider has scheduled emergency network maintenance on our back haul servicing Cape Gate node.
The Emergency Maintenance is scheduled for:Date: Thursday, 16 July 2020
Time: 05:00 - 07:00 AM
Duration: 2 Hours
During this time customers may experience intermittent connectivity, packet loss and high latency.Octotel engineers will be onsite during this maintenance to ensure that downtime is kept to an absolute minimum
For more information on this maintenance, please contact support on 0874700800 or email support@octotel.co.za
Date - 16/07/2020 05:00 - 16/07/2020 15:20
Last Updated - 10/07/2020 11:49
Vumatel Scheduled Change | Tamboerskloof (Resolved)
Affecting Other - Vumatel Scheduled Change | Tamboerskloof | Priority - Critical
Good Day,
Please note that the change has been rescheduled for the following date and time.
Change Reference:
#744
Start Date:
16 July 2020 @ 23h59
End Date:
17 July 2020 @ 06h00
Area/s Affected:
Tamboerskloof
· Oranjezicht
Network Type Affected:
Active Ethernet
Change Description:
3-Phase Generator Upgrade
Change Impact:
Residents will have no connectivity during this time
Date - 16/07/2020 12:59 - 20/07/2020 14:34
Last Updated - 10/07/2020 11:10
Vumatel Scheduled Change | Vorna Valley (Resolved)
Affecting Other - Vumatel Scheduled Change | Vorna Valley | Priority - Critical
Good Day,
Please be advised of the following change.
Change Reference:
#775
Start Date:
15 July 2020 @ 09h00
End Date:
15 July 2020 @ 18h00
Area/s Affected:
Vorna Valley
Network Type Affected:
GPON
Change Description:
ONT migration to the new OLT
Change Impact:
Residents will experience intermittent connectivity during this time
Date - 15/07/2020 09:00 - 16/07/2020 15:21
Last Updated - 10/07/2020 11:10
Vumatel Scheduled Change | Bothasig (Resolved)
Affecting Other - Vumatel Scheduled Change | Bothasig | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#770
Start Date:
15 July 2020 @ 09h00
End Date:
15 July 2020 @ 17h00
Area/s Affected:
Bothasig
- Botma Street
- Elbrecht Street
- Vreem Street
Network Type Affected:
Active Ethernet
Change Description:
Retractornet Replacement
Change Impact:
Residents will experience intermittent connectivity during this time
Date - 15/07/2020 09:00 - 16/07/2020 15:21
Last Updated - 10/07/2020 10:00
Vumatel Scheduled Change | Greenside (Resolved)
Affecting Other - Vumatel Scheduled Change | Greenside | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#746
Start Date:
15 July 2020 @ 09h00
End Date:
14 August 2020 @ 17h00
Area/s Affected:
Greenside
Network Type Affected:
Active Ethernet
Change Description:
New Switch Upgrade & Migration
Change Impact:
Residents will experience intermittent connectivity for one of the days during this change window
Date - 15/07/2020 09:00 - 28/08/2020 09:30
Last Updated - 10/07/2020 09:59
Vumatel Scheduled Change | Melrose | Melrose Estate (Resolved)
Affecting Other - Vumatel Scheduled Change | Melrose | Melrose Estate | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#762
Start Date:
14 July 2020 @ 08h00
End Date:
14 July 2020 @ 18h00
Area/s Affected:
Melrose
- Melrose Estate
Network Type Affected:
Active Ethernet
Change Description:
Dome Joint Installation
Change Impact:
Residents will have no connectivity during this time
Date - 14/07/2020 08:00 - 15/07/2020 10:39
Last Updated - 10/07/2020 09:58
Vumatel Scheduled Change | Discovery | Florida (Resolved)
Affecting Other - Vumatel Scheduled Change | Discovery | Florida | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#752
Start Date:
14 July 2020 @ 08h00
End Date:
17 July 2020 @ 18h00
Area/s Affected:
Discovery
- Hugo Naude Lane
- Lucas Bull Road
- Margery Place
- Peter Wenning Street
- Celeste Crescent
- Fiona Street
- Honeyball Avenue
- Lucas Lane
- Marion Road
- Maud Summer Close
- Robinson Avenue
- Struben Avenue
- Walker Avenue
- Allen Wells Road
- Gordon Collins Crescent
- Trichard Avenue
- Winifred Street
- Steynberg Avenue
- Fifth Avenue
- Gildea Avenue
- Lys Avenue
- Du Toit Street
- Syd Dwyer RoadAnstruther Street
- Kliprand Street
- Volschenk Lane
- Sarah Street
- Constance Street
- Circle Street
- Wemmer Drive
- Bantjies Street
- Kruger Avenue
- Anstruth Street
- Arcadia Avenue
- Diagonal Street
- Nourse Street
- Approach Avenue
- Beit Street
- De Waru Avenue
- Clarendon Drive
- Contance Street
- Fountain Street
- Rene Avenue
- Simmer Street
- Christiaan De Wet Road
- Ferreira Street
- Ontdekkers Road
- Eaton Road
- Argyll Street
- Cutten Street
- Sir George Grey Street
- Eighth Avenue
- Raath Street
- Kilburn Street
- Van Riebeek Crescent
- De Wet Street
- Eckstein Street
- Groom Avenue
- Pitts Avenue
- The Cut
- Layon Terrace
- Hoy Street
- Bok Avenue
- Mitchell Avenue
- Harrison Street
- Eufees Avenue
- Marbeth Pretorius Street
Florida
- Aster Street
- Jasmine Street
- Diana Crescent
- Barry Hertzog Drive
- Petunia Street
- Olivier Street
- Church Street
- 6th Avenue
- Sage Street
- 1st Avenue
- 2nd Street
- Louis Botha Drive
- Sauer Street
- Lelie Street
- 1st Street
- The High Way
- Teater Street
- Orchid Street
- Danie Malan Avenue
- Golf Club Terrace
- Ontdekkers Road
- Larkspur Street
- Highway Street
- Keith Avenue
- Diana Crescent
- Aandblom Street
- Groenewald Street
- Madeline Street
- Macinerney Avenue
- Stiglingh Street
- Olympus Street
- Gordan Street
- Patrick Duncan Avenue
- Goldman Street
Network Type Affected:
GPON
Change Description:
Backhaul Link Cable Replacement
Change Impact:
Residents will have no connectivity on one of the days during this time
Date - 14/07/2020 08:00 - 20/07/2020 14:34
Last Updated - 10/07/2020 09:57
Network Outage (Resolved)
Affecting Other - Network Outage | Priority - Critical
We are aware of an outage currently impacting all connectivity serivces in Johannesburg.
Our senior engineers are working on resolving this with urgency.
We apologise for the inconvenience.
Kind Regards,
Date - 07/07/2020 21:32 - 07/07/2020 22:02
Last Updated - 07/07/2020 21:33
Vumatel Fibre Break - Umhlanga (Resolved)
Affecting Other - Vumatel Fibre Break - Umhlanga | Priority - Critical
Good Day,
We are experiencing the following network incident
Network Incident Reference:
#2863
Network Incident Description:
Fibre break
Network Incident Grade:
Minor
Area/s Affected:
Umhlanga
Network Type Affected:
GPON
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians are continuing with repairs this morning
Date - 07/07/2020 08:33 - 15/07/2020 10:40
Last Updated - 07/07/2020 08:33
Netstream - Alberton Area - Intermittent Service (Resolved)
Affecting Other - Netstream - Alberton Area - Intermittent Service | Priority - Critical
Kindly note that Nestream will be conducting Scheduled Maintenance today due to the intermitted connectivity at the estates listed below.
Nestream will be conducting maintenance today between 16:00 and 16:30, expected down time to be 30 minutes.
Kindly see below of sites that will be affected:
- Mont Serrat
- Mont Serrat 1
- Mont Serrat 2
- Montagu
- Montagu 1
- Preston Place
- Rose Gardens
Date - 02/07/2020 12:55 - 15/07/2020 10:40
Last Updated - 02/07/2020 12:55
Fibre Break |Bryanston East Sector 2 (Resolved)
Affecting Other - Fibre Break |Bryanston East Sector 2 | Priority - Critical
Good Day,
We are experiencing the following network incident:
Date - 01/07/2020 12:11 - 07/07/2020 08:32
Last Updated - 01/07/2020 12:11
Fibre break | Risiville (Resolved)
Affecting Other - Fibre break | Risiville | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident:
Date - 26/06/2020 09:22 - 07/07/2020 08:33
Last Updated - 26/06/2020 09:23
Octotel Network Notice - Emergency Network Maintenance - Strand Node (Resolved)
Affecting Other - Octotel Network Notice - Emergency Network Maintenance - Strand Node | Priority - Critical
Octotel Fibre infrastructure has been damaged by an independent Contractor who is currently trenching in the Strand area.
They are required to replace our ducts and cable on site as the road is being widened.
Octotel Engineers have prepared the newly installed ducts and refloated the new fibre cable this morning which will require to be respliced.
The Emergency maintenance is scheduled for:
Date: Friday, 26 June 2020
Time: 3:00am - 05:00am
Duration: 2 hours
Estimated Time: 30minss
During this time customers may experience intermittent connectivity, packet loss and high latency.
Octotel engineers will be onsite during this time to ensure the maintenance is kept to an absolute minimum.
We sincerely apologise for the inconvenience that may be caused
Date - 26/06/2020 03:00 - 07/07/2020 08:33
Last Updated - 25/06/2020 12:57
Fibre break | Constantia Kloof (Resolved)
Affecting Other - Fibre break | Constantia Kloof | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 24/06/2020 10:07 - 25/06/2020 12:57
Last Updated - 24/06/2020 10:07
Vumatel Outage (Resolved)
Affecting Other - Outage - Randburg and Surrounding Areas | Priority - Critical
Good Day,
Please be advised that there is a Vumatel Outage affecting the outer Randburg areas:
- Olivedale
- Northworld
- Bryanston
- Lenasia
We will provide further updates when available.
Kind Regards,
Date - 22/06/2020 17:11 - 07/07/2020 08:33
Last Updated - 22/06/2020 17:34
Fibre Break (Resolved)
Affecting Other - Fibre Break | Priority - Critical
Good day,
Vumatel are experiencing the following network incident:
Date - 18/06/2020 09:59 - 19/06/2020 09:59
Last Updated - 22/06/2020 16:50
Octotel Outage (Resolved)
Affecting Other - Octotel Outage | Priority - Critical
Good day,
Please note that Octotel is currently experiencing a network outage throughout Cape Town due to their back haul link being down. We will provide further updates as we receive them.
We apologise for the inconvenience.
Date - 19/06/2020 09:45 - 22/06/2020 16:49
Last Updated - 19/06/2020 09:49
Vumatel Scheduled Change | Cape Town | Master Node (Resolved)
Affecting Other - Vumatel Scheduled Change | Cape Town | Master Node | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#687
Start Date:
22 June 2020 @ 00h00
End Date:
26 June 2020 @ 04h00
Area/s Affected:
Cape Town
Edgemead
- Boston
- Bothasig
- Monte Vista
- Oakdale
- Panorama
- Parow North
- Richmond
- Table View South
- Table View North
- Tygerdal/ Goodwood
Kenridge
- Aurora
- Crest
- Langeberg/ Sonstraal Hoogte
- Stellenberg
- Uitzicht
- Valmary
- Vierlanden
Tamboerskloof
- Oranjezicht
Network Type Affected:
Active Ethernet
Change Description:
Master Node Cabinet Cleanup
Change Impact:
Residents will experience intermittent connectivity but only between 00h00 & 04h00 on each day during this change window
Date - 22/06/2020 00:00 - 07/07/2020 08:33
Last Updated - 18/06/2020 17:49
Octotel Emergency Maintenance (Resolved)
Affecting Other - Octotel Emergency Maintenance | Priority - Critical
Good day,
Octotel is undergoing emergency mainetance to replace a cable damaged three weeks ago by an independent contractor.
We apologise for the inconvenience.
Date - 18/06/2020 07:30 - 18/06/2020 17:49
Last Updated - 18/06/2020 08:46
Fibre Break | Saxonwold (Resolved)
Affecting Other - Fibre Break | Saxonwold | Priority - Critical
Good day,
Vumatel are experiencing the following network incident
Network Incident Reference:
#2718
Network Incident Description:
Fibre Break
Area/s Affected:
Saxonwold
Network Type Affected:
Active Ethernet
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Our fibre infrastructure was damaged by a third party contractor.
Technicians are busy with repair however our infrastructure remains at risk as the third party contractor is still working in the area.
Date - 09/06/2020 16:23 - 11/06/2020 09:31
Last Updated - 10/06/2020 08:41
Fibre Break | Sandown (Resolved)
Affecting Other - Fibre Break | Sandown | Priority - Critical
Good Day,
We are experiencing the following network incident
Network Incident Reference:
#2721
Network Incident Description:
Fibre Break
Area/s Affected:
Sandown
Network Type Affected:
Aerial
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians are continuing with repairs this morning
Date - 09/06/2020 16:23 - 11/06/2020 09:31
Last Updated - 10/06/2020 08:41
Fibre break | Senderwood (Resolved)
Affecting Other - Fibre break | Senderwood | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 09/06/2020 16:20 - 10/06/2020 08:42
Last Updated - 09/06/2020 16:23
Vumatel Emergency Change | Bryanston (Resolved)
Affecting Other - Vumatel Emergency Change | Bryanston | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#668
Start Date:
06 June 2020 @ 04h00
End Date:
06 June 2020 @ 06h00
Area/s Affected:
Bryanston
Network Type Affected:
GPON
Change Description:
Urgent configuration changes required on the OLT
Change Impact:
Residents will have no connectivity during this time
Date - 06/06/2020 04:00 - 09/06/2020 09:45
Last Updated - 05/06/2020 13:33
Vumatel Scheduled Change | Cape Town (Resolved)
Affecting Other - Vumatel Scheduled Change | Cape Town | Priority - Critical
Good Day,
Please be advised of the following change.
Change Reference:
#640
Start Date:
09 June 2020 @ 04h00
End Date:
09 June 2020 @ 06h00
Area/s Affected:
Cape Town
Network Type Affected:
Active Ethernet
Change Description:
Adding in additional resiliency to the Active Ethernet Core Network in Cape Town, by introducing LAG across multiple devices, the outage will be kept to a minimum. Should you experience any issues on the Active Ethernet in Cape Town after 06:00, please contact us.
Change Impact:
Residents will have no connectivity during this time
Date - 09/06/2020 04:00 - 09/06/2020 09:45
Last Updated - 04/06/2020 15:18
Vumatel Fibre Break | Rivonia (Resolved)
Affecting Other - Vumatel Fibre Break | Rivonia | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident:
Date - 03/06/2020 16:11 - 04/06/2020 15:18
Last Updated - 03/06/2020 16:12
Vumatel Outage -Northwold, Bromhof, Sundowner & Randpark Ridge (Resolved)
Affecting Other - Vumatel Outage -Northwold, Bromhof, Sundowner & Randpark Ridge | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident.
Network Incident Reference:
#2685
Network Incident Description:
Suspected fibre break
Area/s Affected:
Bromhof
Northwold
Sundowner
Randpark RidgeNetwork Type Affected:
Active Ethernet
Current Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians have started with repairs
Date - 03/06/2020 13:50 - 04/06/2020 15:18
Last Updated - 03/06/2020 15:15
Vumatel OLTs Down| Hillcrest and Kloof (Resolved)
Affecting Other - Vumatel OLTs Down| Hillcrest and Kloof | Priority - Critical
Good Day,
We are experiencing the following network incident
Date - 28/05/2020 09:10 - 04/06/2020 15:18
Last Updated - 28/05/2020 09:10
Vumatel Scheduled Change | Weltevreden Park (Resolved)
Affecting Other - Vumatel Scheduled Change | Weltevreden Park | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#593
Start Date:
25 May 2020 @ 08h00
End Date:
29 June 2020 @ 17h00
Area/s Affected:
Weltevreden Park
Network Type Affected:
Active Ethernet
Change Description:
New Switch Upgrade & Migration
Change Impact:
Residents will experience intermittent connectivity for one of the days during this change window
Date - 25/05/2020 08:00 - 04/06/2020 15:18
Last Updated - 25/05/2020 10:10
Vumatel Scheduled Change | Umdloti (Resolved)
Affecting Other - Vumatel Scheduled Change | Umdloti | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#617
Start Date:
27 May 2020 @ 04h00
End Date:
27 May 2020 @ 06h00
Area/s Affected:
Umdloti
Network Type Affected:
GPON
Change Description:
OLT Uplink to new Switch
Change Impact:
Residents will have no connectivity during this time
Date - 27/05/2020 04:00 - 27/05/2020 09:06
Last Updated - 25/05/2020 10:09
Vumatel Emergency Change | Radiokop (Resolved)
Affecting Other - Vumatel Emergency Change | Radiokop | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#629
Start Date:
26 May 2020 @ 04h00
End Date:
26 May 2020 @ 06h00
Area/s Affected:
Radiokop
Network Type Affected:
GPON
Change Description:
Emergency OLT Uplink board Replacement
Change Impact:
Residents will have no connectivity during this time
Date - 26/05/2020 04:00 - 27/05/2020 09:07
Last Updated - 25/05/2020 10:08
Fibre Break| Blairgowrie (Resolved)
Affecting Other - Fibre Break| Blairgowrie | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Network Incident Reference:
#2614
Network Incident Description:
Fibre Break
Area/s Affected:
Blairgowrie
- Equity Drive
- Caithness Road
Network Type Affected:
Active Ethernet
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians have localised the fault and are evaluating the repair needed
Date - 19/05/2020 10:22 - 19/05/2020 12:49
Last Updated - 19/05/2020 10:23
Fibre break | Birchleigh (Resolved)
Affecting Other - Fibre break | Birchleigh | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 18/05/2020 11:08 - 19/05/2020 10:23
Last Updated - 18/05/2020 11:08
Fibre break | Weltevreden (Resolved)
Affecting Other - Fibre break | Weltevreden | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 18/05/2020 11:07 - 19/05/2020 10:23
Last Updated - 18/05/2020 11:07
Fibre Break| Quellerina (Resolved)
Affecting Other - Fibre Break| Quellerina | Priority - Critical
Vumatel are experiencing the following network incident:
Network Incident Reference:
#2589
Network Incident Description:
Fibre Break
Area/s Affected:
Quellerina
· Philips Avenue
· Lebombo Avenue
· Magalies Avenue
· Maluti Ave
· Cnr Lange St and Sneeu Ave
· Hortense Avenue
· Rolina Avenue
· Zandra Avenue
· Elma Avenue
· Mattoppo Avenue
· Drakens Avenue
· Peck Avenue
· Sneeu Avenue
· Aristata Avenue
· Drakens Avenue
Network Type Affected:
Aerial
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians have localised the fault and have started repairs
Date - 09/05/2020 12:35 - 18/05/2020 11:07
Last Updated - 09/05/2020 12:35
Vumatel Scheduled Change | Buccleuch (Resolved)
Affecting Other - Vumatel Scheduled Change | Buccleuch | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#545
Start Date:
11 May 2020 @ 21h00
End Date:
12 May 2020 @ 07h00
Area/s Affected:
Buccleuch
Network Type Affected:
GPON
Change Description:
Fibre maintenance
Change Impact:
Residents will experience no connectivity during this time
Date - 11/05/2020 21:00 - 18/05/2020 11:07
Last Updated - 08/05/2020 14:03
Vumatel Scheduled Change | Croydon & Bonaero Park (Resolved)
Affecting Other - Vumatel Scheduled Change | Croydon & Bonaero Park | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#545
Start Date:
11 May 2020 @ 21h00
End Date:
12 May 2020 @ 07h00
Area/s Affected:
- Croydon
- Bonaero Park
Network Type Affected:
Active Ethernet
Change Description:
Fibre maintenance
Change Impact:
Residents will experience no connectivity during this time
Date - 11/05/2020 21:00 - 18/05/2020 11:07
Last Updated - 08/05/2020 13:38
Vumatel Scheduled Change | Savoy Waverley (Resolved)
Affecting Other - Vumatel Scheduled Change | Savoy Waverley | Priority - Critical
Good Day,
Please be advised of the following change.
Change Reference:
#498
Start Date:
12 May 2020 @ 09h00
End Date:
14 May 2020 @ 18h00
Area/s Affected:
Savoy Waverley
Network Type Affected:
GPON
Change Description:
ONT migration to the new OLT
Change Impact:
Residents will have intermittent connectivity during this time
Date - 12/05/2020 09:00 - 18/05/2020 11:07
Last Updated - 08/05/2020 13:35
Netstream Outage - Alberton (Resolved)
Affecting Other - Netstream Outage - Alberton | Priority - Critical
Kindly note that Nestream have multiple sites that are currently down.
They have escalated the issue with their backhaul providers
Kindly see below of sites that are currently offline:
- Saxon Hof
- Mont Serrat
- Mont Serrat 1
- Mont Serrat 2
- Montagu
- Montagu 1
- Preston Place
- Rose Gardens
Date - 08/05/2020 13:33 - 18/05/2020 11:07
Last Updated - 08/05/2020 13:34
Vumatel OLT is down | Robertsham (Resolved)
Affecting Other - Vumatel OLT is down | Robertsham | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
--
Date - 08/05/2020 12:10 - 08/05/2020 13:15
Last Updated - 08/05/2020 12:10
Netstream Emergency Maintenance (Resolved)
Affecting Other - Netstream Emergency Maintenance | Priority - Critical
Kindly note that Netstream has advised that they have an emergency maintenance happening in Midrand, so the residents in all estates in Midrand may be affected.
Date - 28/04/2020 23:00 - 08/05/2020 13:15
Last Updated - 05/05/2020 10:30
Vumatel Emergency Change | West Rand (Resolved)
Affecting Other - Vumatel Emergency Change | West Rand | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#564
Start Date:
07 May 2020 @ 21h00
End Date:
08 May 2020 @ 07h00
Area/s Affected:
West Rand
Network Type Affected:
GPON
Change Description:
Fibre cable maintenance
Change Impact:
All West Rand residents will experience degraded services during this time
Date - 07/05/2020 21:00 - 09/05/2020 12:35
Last Updated - 04/05/2020 12:13
Fibre break | Sundowner (Resolved)
Affecting Other - Fibre break | Sundowner | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 28/04/2020 14:21 - 04/05/2020 12:13
Last Updated - 28/04/2020 14:21
Vumatel| Dunkirk Estate | Fibre Break (Resolved)
Affecting Other - Vumatel| Dunkirk Estate | Fibre Break | Priority - Critical
Vumatel are experiencing the following network incident:
Date - 23/04/2020 14:07 - 24/04/2020 19:20
Last Updated - 25/04/2020 09:51
Vumatel | Olivedale | Fibre Break (Resolved)
Affecting Other - Vumatel | Olivedale | Fibre Break | Priority - Critical
Vumatel are experiencing the following network incident
Date - 24/04/2020 13:59 - 24/04/2020 19:21
Last Updated - 25/04/2020 09:51
Fibre Break | Olivedale (Resolved)
Affecting Other - Fibre Break | Olivedale | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 18/04/2020 13:36 - 22/04/2020 09:15
Last Updated - 20/04/2020 08:54
WACS Cable Break | UK | Intl. Affected (Resolved)
Affecting Other - International Traffic: Latency degraded | Priority - Critical
Confirmed Break: Submarine Cable Break on WACS. Ship en route to location of break.
ETR: 4 April 2020.
We have received reports of a Cable Break on WACS. This break has been localised to a portion of the cable system between Portugal and the UK.
Teams are currently diagnosing where the break is and whether it is terrestrial or submarine.
West coast routes services are affected by this break. This means you will experience slightly elevated latencies to International destinations. We have sufficient capacity on other cable systems, so we do not expect any degradation in services.
Updates to follow as we receive them.Update 10:57: WACS Outage: The cut is on the cable belonging to TATA and is between Highbridge (UK) and Seixal (Portugal). There is no recent update on this matter further to the one above. So we're still waiting to find out if it's submarine or terrestrial and an ETR
Update 15:30: TATA is busy making arrangements for a cable repair vessel to attend to the sub-sea fault btw UK and Portugal. Once the vessel is loaded, it will take approx 3 days to reach site. We don't have any anticipate repair date at this point, but will share once obtained.
Update 19:00: Submarine Cable repair vessel Ile D'Aix is loaded with supplies and en route to the location of the cable break. ETA to location of break is 31 March 2020, 09:00 UTC. ETR to fix is between 31 March 2020 and 04 April 2020.
Up to date updates are available at the SA NREN Operational Updates twitter feed.
Date - 19/03/2020 08:54 - 04/04/2020 00:00
Last Updated - 19/04/2020 00:22
Power Failure| Stellenberg (Resolved)
Affecting Other - Power Failure| Stellenberg | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 14/04/2020 15:43 - 16/04/2020 09:15
Last Updated - 14/04/2020 15:43
Hardware Failure | Ballito and Umdloti (Resolved)
Affecting Other - Hardware Failure | Ballito and Umdloti | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Network Incident Reference:
#2520
Network Incident Description:
Hardware failure
Area/s Affected:
Ballito and Umdloti OLTs
Network Type Affected:
Aerial
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians are on site but are waiting for the rain to subside before they continue troubleshooting
Date - 14/04/2020 14:38 - 14/04/2020 17:26
Last Updated - 14/04/2020 15:17
Vumatel Scheduled Change | West Rand (Resolved)
Affecting Other - Vumatel Scheduled Change | West Rand | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#525
Start Date:
21 April 2020 @ 21h00
End Date:
22 April 2020 @ 07h00
Area/s Affected:
West Rand
Network Type Affected:
GPON
Change Description:
Fibre cable maintenance
Change Impact:
All West Rand residents will experience degraded services during this time
Date - 21/04/2020 21:00 - 22/04/2020 09:14
Last Updated - 09/04/2020 11:20
Fibre break | Kya Sands Estate (Resolved)
Affecting Other - Fibre break | Kya Sands Estate | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 09/04/2020 10:42 - 09/04/2020 17:00
Last Updated - 09/04/2020 11:19
Power Failure | North cliff (Resolved)
Affecting Other - Power Failure | North cliff | Priority - Critical
Good Evening,
Vumatel are experiencing the following network incident
Date - 05/04/2020 20:03 - 06/04/2020 10:13
Last Updated - 05/04/2020 20:04
Vumatel Emergency Change| Bryanston (Resolved)
Affecting Other - Vumatel Emergency Change| Bryanston | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#516
Start Date:
03 April 2020 @ 04h00
End Date:
03 April 2020 @ 05h00
Area/s Affected:
Bryanston
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 03/04/2020 04:00 - 03/04/2020 09:48
Last Updated - 02/04/2020 17:27
Vumatel Emergency Change | West Rand (Resolved)
Affecting Other - Vumatel Emergency Change | West Rand | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#515
Start Date:
02 April 2020 @ 04h00
End Date:
02 April 2020 @ 05h00
Area/s Affected:
West Rand
Network Type Affected:
GPON
Change Description:
Backhaul Uplink Upgrade to increase capacity
Change Impact:
All West Rand residents will have no connectivity during this time
Date - 02/04/2020 04:00 - 02/04/2020 09:49
Last Updated - 01/04/2020 16:24
Vumatel Emergency Change | Bryanston & F (Resolved)
Affecting Other - Vumatel Emergency Change | Bryanston & Ferndale | Priority - Critical
Good Day,
Please note the revised change window for the following emergency change.
Change Reference:
#511
Start Date:
02 April 2020 @ 03h00
End Date:
02 April 2020 @ 05h00
Area/s Affected:
Bryanston & Ferndale
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 02/04/2020 03:00 - 02/04/2020 09:50
Last Updated - 01/04/2020 12:53
Vumatel Emergency Change | Dunkeld (Resolved)
Affecting Other - Vumatel Emergency Change | Dunkeld | Priority - Critical
Good Day,
Please note the revised change window for the following emergency change.
Change Reference:
#512
Start Date:
02 April 2020 @ 05h00
End Date:
02 April 2020 @ 06h00
Area/s Affected:
Dunkeld
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 02/04/2020 05:00 - 02/04/2020 09:50
Last Updated - 01/04/2020 12:52
Vumatel Emergency Change | Mowbray (Resolved)
Affecting Other - Vumatel Emergency Change | Mowbray | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#510
Start Date:
01 April 2020 @ 04h00
End Date:
01 April 2020 @ 05h00
Area/s Affected:
Mowbray
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 01/04/2020 04:00 - 01/04/2020 10:19
Last Updated - 31/03/2020 12:29
Vumatel Network Incident| Savoy (Resolved)
Affecting Other - Vumatel Network Incident| Savoy | Priority - Critical
Good Day,
We are experiencing the following network incident.
Network Incident Reference:
#2493
Network Incident Description:
Hardware failure
Area/s Affected:
Savoy
Network Type Affected:
GPON
Current Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians are on-site localising the fault
Date - 31/03/2020 12:27 - 31/03/2020 12:29
Last Updated - 31/03/2020 12:27
Vumatel Emergency Change | Roodekrans (Resolved)
Affecting Other - Vumatel Emergency Change | Roodekrans | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#503
Start Date:
31 March 2020 @ 03h30
End Date:
31 March 2020 @ 04h30
Area/s Affected:
Roodekrans
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 31/03/2020 03:00 - 01/04/2020 10:20
Last Updated - 31/03/2020 09:36
Vumatel Emergency Change | Riverview (Resolved)
Affecting Other - Vumatel Emergency Change | Riverview | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#502
Start Date:
31 March 2020 @ 02h00
End Date:
31 March 2020 @ 03h00
Area/s Affected:
Riverview
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 31/03/2020 02:00 - 31/03/2020 09:37
Last Updated - 30/03/2020 09:07
Vumatel Emergency Change | Helderkruin (Resolved)
Affecting Server - host-s-01.wshost.co.za | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#504
Start Date:
31 March 2020 @ 05h00
End Date:
31 March 2020 @ 06h00
Area/s Affected:
Helderkruin
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 31/03/2020 05:00 - 31/03/2020 09:37
Last Updated - 30/03/2020 09:06
Vumatel Emergency Change | Florida Park (Resolved)
Affecting Other - Vumatel Emergency Change | Florida Park | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#505
Start Date:
31 March 2020 @ 04h00
End Date:
31 March 2020 @ 05h00
Area/s Affected:
Florida Park
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 31/03/2020 04:00 - 31/03/2020 09:37
Last Updated - 30/03/2020 09:03
Vumatel Emergency Change| Honeydew (Resolved)
Affecting Other - Vumatel Emergency Change| Honeydew | Priority - Critical
Good Day,
Please be advised of the following emergency change.
Change Reference:
#506
Start Date:
01 April 2020 @ 04h00
End Date:
01 April 2020 @ 05h00
Area/s Affected:
Honeydew
Network Type Affected:
GPON
Change Description:
Upgrade the uplink to the OLT to increase capacity
Change Impact:
Residents will have no connectivity during this time
Date - 01/04/2020 04:00 - 01/04/2020 10:20
Last Updated - 30/03/2020 09:02
Ferndale Ridge (Resolved)
Affecting Other - Ferndale Ridge | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 27/03/2020 16:29 - 27/03/2020 22:00
Last Updated - 30/03/2020 08:21
Fibre Break| Northcliff (Resolved)
Affecting Other - Fibre Break| Northcliff | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 24/03/2020 09:41 - 25/03/2020 00:00
Last Updated - 30/03/2020 08:21
Fibre Break| Grassy Park Cape Town (Resolved)
Affecting Other - Fibre Break| Grassy Park Cape Town | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident:
Date - 23/03/2020 10:05 - 24/03/2020 00:00
Last Updated - 30/03/2020 08:20
Vumatel | West Rand | Services Degraded (Resolved)
Affecting Other - Vumatel | West Rand | Services Degraded | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 17/02/2020 20:30 - 18/02/2020 00:00
Last Updated - 30/03/2020 08:20
Netstream | Outage (Resolved)
Affecting Other - Netstream | Outage | Priority - Critical
There is an outage in the Alberton area, Netstream have logged the issue and working with the backhaul providers to restore the area as soon as possible.
Sites affected are.
- Saxon Hoff
- Montagu and Montagu 1
- Mont Serrat
- Rose Gardens
- Preston Place
Date - 28/03/2020 09:00 - 28/03/2020 15:00
Last Updated - 30/03/2020 08:19
Vumatel Scheduled Change | Discovery (Resolved)
Affecting Other - Vumatel Scheduled Change | Discovery | Priority - Critical
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#446
Start Date:
24 March 2020 @ 04h00
End Date:
24 March 2020 @ 05h00
Area/s Affected:
Discovery
Network Type Affected:
GPON
Change Description:
OLT uplink to newly installed switch
Change Impact:
Residents will have no connectivity during this time
Date - 24/03/2020 04:00 - 24/03/2020 09:41
Last Updated - 23/03/2020 10:07
Vumatel OLT is down | Kloof (Resolved)
Affecting Other - Vumatel OLT is down | Kloof | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 23/03/2020 10:04 - 23/03/2020 10:04
Last Updated - 23/03/2020 10:04
Vumatel OLT is down | Hillcrest (Resolved)
Affecting Other - Vumatel OLT is down | Hillcrest | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 23/03/2020 10:02 - 23/03/2020 10:04
Last Updated - 23/03/2020 10:04
Hardware Failure | Ottery-North (Resolved)
Affecting Other - Hardware Failure | Ottery-North | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 20/03/2020 09:03 - 23/03/2020 10:02
Last Updated - 20/03/2020 09:05
OLT is down | Umdloti (Resolved)
Affecting Other - OLT is down | Umdloti | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 20/03/2020 09:03 - 20/03/2020 09:59
Last Updated - 20/03/2020 09:05
Olivedale | Fibre Break (Resolved)
Affecting Other - Olivedale | Fibre Break | Priority - Critical
Good Day,
We are experiencing the following network incident
Date - 20/03/2020 09:04 - 23/03/2020 10:01
Last Updated - 20/03/2020 09:04
Evotel Outage | Krugersdorp (Resolved)
Affecting Other - Evotel Outage | Krugersdorp | Priority - Critical
Dear Web sQuad Client
We are aware of an issue affecting Evotel clients in the Krugersdorp area. We have escalated this to Evotel and we are awaiting further feedback.
Date - 20/03/2020 07:00 - 23/03/2020 10:02
Last Updated - 20/03/2020 07:52
Fibre Break | Mowbray Cape Town (Resolved)
Affecting Other - Fibre Break | Mowbray Cape Town | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 18/03/2020 15:29 - 20/03/2020 09:08
Last Updated - 18/03/2020 15:29
Fibre Break | Senderwood-ds (Resolved)
Affecting Other - Fibre Break | Senderwood-ds | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 17/03/2020 09:35 - 20/03/2020 09:08
Last Updated - 17/03/2020 09:35
Power failure | Plumstead-south-ds (Resolved)
Affecting Other - Power failure | Plumstead-south-ds | Priority - Critical
This network incident is not resolved. Technicians are still attending as per below:
Date - 16/03/2020 13:05 - 20/03/2020 09:07
Last Updated - 17/03/2020 09:35
Vumatel | Vorna Valley (Resolved)
Affecting Other - Vumatel | Vorna Valley | Priority - Critical
Good day,
Please be advised of the following emergency change.
Change Reference:
#475
Start Date:
18 March 2020 @ 10h00
End Date:
18 March 2020 @ 17h00
Area/s Affected:
Vorna Valley
- Arend Crescent
- Sparrow Avenue
- Sparrow Drive
- Sparrow Place
- Bosduif Street
- Bach Place
- Kwartel Street
Network Type Affected:
GPON
Change Description:
Emergency Dome Joint repair
Change Impact:
Residents will have intermittent connectivity
Date - 17/03/2020 08:45 - 20/03/2020 09:07
Last Updated - 17/03/2020 08:46
Fibre break | Athol (Resolved)
Affecting Other - Fibre break | Athol | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident:
Network Incident Reference:
#2400
Network Incident Description:
Fibre break
Area/s Affected:
Deodar Lane
Protea Place
East avenue
Wierda Road east
Pretoria avenue
West street
Patricia road
MDU:
Downsview
Summerfield
Sandown Palms
The VillageNetwork Type Affected:
Aerial
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
Technicians have localised the fault and are evaluating the repair needed
Date - 11/03/2020 08:28 - 16/03/2020 13:50
Last Updated - 11/03/2020 08:29
Hardware failure | Killarney Gardens (Resolved)
Affecting Other - Hardware failure | Killarney Gardens | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident:
Date - 11/03/2020 08:28 - 16/03/2020 13:50
Last Updated - 11/03/2020 08:28
Vumatel | Northern Suburbs JHB | Fibre Break (Resolved)
Affecting Other - Vumatel | Northern Suburbs JHB | Fibre Break | Priority - High
Network Incident Reference: #2381 Network Incident Description: Fibre break Area/s Affected: • Bromhof
• Jukskei Park
• Norscot
• Northwold
• Olivedale
• Randpark Ridge
• SundownerNetwork Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have completed the temporary repair and services have restored.
They will be hauling in a new fibre cable today and when it's ready they will cut the damaged cable and splice onto the new cable.
These services will therefore drop again during the course of today but we will notify you before it does.
Date - 09/03/2020 05:00 - 23/03/2020 10:02
Last Updated - 09/03/2020 08:40
Vumatel | Fibre break | Amarosa (Resolved)
Affecting Other - Fibre | Priority - High
Good day
Please be advised that Vumatel is experiencing the following network incident:
Network Incident Reference:
Regards
Web sQuad
Date - 14/02/2020 09:16 - 09/03/2020 06:41
Last Updated - 09/03/2020 06:41
Vumatel | Fibre break | Dunkeld (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Vumatel is experiencing the following network incident:
Network Incident Reference:
Regards
Web sQuad
Date - 31/01/2020 15:41 - 09/03/2020 06:41
Last Updated - 09/03/2020 06:41
Vumatel | Stellenberg | Power Failure (Resolved)
Affecting Other - Vumatel | Stellenberg | Power Failure | Priority - High
Good Day,
Vumatel are experiencing the following network incident
Date - 06/03/2020 18:00 - 20/03/2020 09:07
Last Updated - 09/03/2020 06:40
International Connectivity - Degraded (Resolved)
Affecting Other - International Connectivity - Degraded | Priority - Critical
Major submarine cable system outages have resulted in degraded international internet performance as well as increased latency to all international destinations.
WACS and SAT3 cable systems are confirmed to have major service affecting faults. WACS have confirmed that their outage is between Cameroon and the DRC.
Please be patient during this time, we do not have an ETA on the submarine cable fixes. Latency will remain high throughout the repair window.
15 Feb 2020: Services fully restored.
Date - 16/01/2020 11:00 - 15/02/2020 03:00
Last Updated - 03/03/2020 15:16
Network Outage (Resolved)
Affecting Other - Network Outage | Priority - Critical
Good day,
We are experiencing a fault on both our National Long Distance routes to KZN resulting in an outage. Our engineers are working with our vendors to resolve this as soon as possible.
We apologise for the inconvenience.
Date - 28/02/2020 16:15 - 28/02/2020 19:00
Last Updated - 03/03/2020 15:16
Netstream | Fibre break | Ihita (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Ihota is currently offline and Netstream is currently investigating the issue.
We will advise as soon as the issue is sorted.
Regards
Web sQuad
Date - 28/02/2020 08:44
Last Updated - 28/02/2020 15:28
Vumatel| Scheduled Change| Northwold (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Vumatel is currently experiencing the following network change:
Change Reference:
Start Date:
End Date:
Area/s Affected:
Network Type Affected:
Change Description:
Regards
Web sQuad
Date - 25/02/2020 09:00 - 28/02/2020 15:00
Last Updated - 27/02/2020 15:32
Fibre break | Observatory (Resolved)
Affecting Other - Fibre break | Observatory | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 24/02/2020 21:58 - 25/02/2020 10:13
Last Updated - 24/02/2020 21:58
Vumatel| Scheduled Change| Mitchell's P (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
Web sQuad
Date - 18/02/2020 11:00 - 18/02/2020 14:00
Last Updated - 24/02/2020 09:15
Vumatel| Scheduled Change| Northmead/Airfield (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
Web sQuad
Date - 18/02/2020 10:00 - 18/02/2020 17:00
Last Updated - 24/02/2020 09:06
Vumatel| Scheduled Change| Glenadrienne (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
Web sQuad
Date - 18/02/2020 08:00 - 20/02/2020 17:00
Last Updated - 24/02/2020 09:06
Vumatel | Fibre break | Florida (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is experiencing the following network incident:
Network Incident Reference:
Regards
Web sQuad
Date - 21/02/2020 14:00 - 21/02/2020 00:00
Last Updated - 24/02/2020 09:04
Vumatel | Fibre break | Zinbali (MDU) Soverei (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Vumatel is currently experiencing the following network incident:
Network Incident Reference:
Regards
Web sQuad
Date - 20/02/2020 11:17
Last Updated - 24/02/2020 09:03
Nestream - Link Down - Alberton Area (Resolved)
Affecting Other - Nestream - Link Down - Alberton Area | Priority - Critical
Good Day,
Kindly note that Netstream has a link down in Alberton.
The following sites are affected and are currently offline:
- Saxon Hof
- Bassonia Rock
- Mont Serrat
- Mont Serrat 1
- Mont Serrat 2
- Montagu
- Montagu 1
- Preston Place
- Rose Gardens
Date - 21/02/2020 10:54 - 25/02/2020 10:14
Last Updated - 21/02/2020 10:55
Vumatel| Scheduled Change| Amberfield MDU &am (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
Web sQuad
Date - 07/02/2020 10:00
Last Updated - 20/02/2020 11:25
Vumatel| Scheduled Change| Berrylands MDU (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised tat Vumatel is having the following change:
Change Reference:
Regards
Web sQuad
Date - 07/02/2020 09:48
Last Updated - 20/02/2020 11:25
Vumatel| Scheduled Change| Mulbarton (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please note that Vumatel is having the following change:
Change Reference:
Regards
The web sQuad Team
Date - 26/11/2019 07:00 - 26/11/2019 17:00
Last Updated - 20/02/2020 11:25
Vumatel| Scheduled Change| Weltevreden Park (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
The web sQuad Team
Date - 25/11/2019 08:00 - 27/11/2019 17:00
Last Updated - 20/02/2020 11:24
Vumatel| Scheduled Change| Panorama (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
The web sQuad
Date - 26/11/2019 08:00 - 26/11/2019 17:00
Last Updated - 20/02/2020 11:24
Vumatel| Scheduled Change| Glenvista (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Vumatel is having the following change:
Change Reference:
Regards
The web sQuad Team
Date - 18/11/2019 09:00 - 21/11/2019 17:00
Last Updated - 20/02/2020 11:24
Fibre Break |Randpark Ridge Sector 2 (Resolved)
Affecting Other - Fibre Break |Randpark Ridge Sector 2 | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 10/02/2020 16:27
Last Updated - 20/02/2020 11:23
Confirmed Fibre Break | Woodmead (Resolved)
Affecting Other - Confirmed Fibre Break | Woodmead | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident:
Date - 13/02/2020 16:20
Last Updated - 20/02/2020 11:22
Vumatel | Fibre break | Morningside French La (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is experiencing the follwoing network incident:
Network Incident Reference:
Regards
Web sQuad
Date - 11/02/2020 15:40
Last Updated - 20/02/2020 11:22
Hardware failure | Observatory (Resolved)
Affecting Other - Hardware failure | Observatory | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 10/02/2020 16:29
Last Updated - 20/02/2020 11:22
Vumatel | Fibre break | Cyrildene (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Vumatel is currently experiencing the following network incident:
Network Incident Reference:
Regards
Web sQuad
Date - 20/02/2020 11:15 - 25/02/2020 10:14
Last Updated - 20/02/2020 11:17
Vumatel| Scheduled Change| Craigtowne MDU (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
Web sQuad
Date - 07/02/2020 10:02
Last Updated - 14/02/2020 13:42
Vumatel| Scheduled Change| Linden (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Please be advised that Vumatel is having the following change:
Change Reference:
Regards
Web sQuad
Date - 07/02/2020 09:52
Last Updated - 14/02/2020 09:15
Fibre break | Witpoortjie (Resolved)
Affecting Other - Fibre break | Witpoortjie | Priority - Critical
Good Day,
Vumatel are experiencing the following network incident
Date - 10/02/2020 16:27 - 11/02/2020 10:54
Last Updated - 10/02/2020 16:30
Vumatel | OLT Down | Roodekrans (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Vumatel is experiencing the following network incident:
Network Incident Reference:
Regards
Web sQuad
Date - 07/02/2020 12:25
Last Updated - 07/02/2020 13:36
Vumatel | Fibre break | Johannesburg North (Resolved)
Affecting Other - Fibre | Priority - Critical
Good day
Vumatel is currently experiencing the following network incident:
Network Incident Reference: