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Vumatel | Scheduled Change | Sundowner (Plaanitud)
Mõjutamine Muu - Fibre | Prioriteet - Kriitiline
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#897
Start Date:
21 February 2019 @ 08h00
End Date:
21 February 2019 @ 17h00
Area/s Affected:
Sundowner | AG1 | Block 5
Network Type Affected:
Active Ethernet
Change Description:
Redo the link joint to stabilise the fibre service
Change Impact:
Residents will have no connectivity during this time
Kuupäev - 21/02/2019 08:00 - 21/02/2019 17:00
Viimati uuendatud - 15/02/2019 15:37
Vumatel |Scheduled Change|Ferndale (Plaanitud)
Mõjutamine Muu - Fibre | Prioriteet - Kriitiline
Good Day,
Please be advised of the following scheduled change.
Change Reference:
#895
Start Date:
19 February 2019
End Date:
21 February 2019
Area/s Affected:
Ferndale
Network Type Affected:
GPON
Change Description:
Re-routing of patch leads to manage slack and general preventative maintenance
Change Impact:
Residents will experience intermittent connectivity from 08h00 to 17h00 on these days
Kuupäev - 19/02/2019 00:00 - 20/02/2019 00:00
Viimati uuendatud - 15/02/2019 15:37
Vumatel | Fibre break | Cyrildene (Teoksil)
Mõjutamine Muu - Fibre | Prioriteet - Kriitiline
Good Day,
We are experiencing the following network incident
Kuupäev - 15/02/2019 10:34
Viimati uuendatud - 15/02/2019 15:30
Vumatel |Network Incident | West Rand (Uurimisel)
Mõjutamine Muu - Fibre | Prioriteet - Kõrge
Good Day,
Vumatel are experiencing the following network incident.
Network Incident Reference:
#886
Current Status
Technicians are en route to investigate
Area/s Affected:
West Rand
# Amarosa
# Radiokop
# Roodekrans
# Quellerina
# Randpark Ridge
# Riverview
# Helderkruin
# Constantia Kloof
# Honeydew RidgeNetwork Type Affected:
GPON
Network Incident Description:
OLT's are down
Network Incident Impact:
Residents will have no connectivity
Kuupäev - 13/02/2019 13:59
Viimati uuendatud - 13/02/2019 14:01
Vumatel | Fibre Break | Glenhazel (Teoksil)
Mõjutamine Muu - Fibre | Prioriteet - Kriitiline
Good Day,
We are experiencing the following network incident
Kuupäev - 13/02/2019 09:57
Viimati uuendatud - 13/02/2019 10:15
Vumatel | No Connectivity | Cape Town (Uurimisel)
Mõjutamine Muu - Fibre | Prioriteet - Kriitiline
Good Day,
Network Incident Reference:
#878 update: 09:51
Current Status
Last night we discovered an issue when customers took longer than normal to re-enter the network. During the troubleshooting process through the night, we discovered another unrelated issue on our core equipment in Cape Town and had to reboot it. It took some time to find this issue as it occurred simultaneously with load-shedding.
Rebooting the equipment reduced the DHCP processing time for the remaining devices in the network that had not yet restored after load-shedding and these remaining customers were up and running shortly after. As at now, services have restored to normal.
We are closely monitoring the network and the processing time of the DHCP requests. The first major power drop that is expected today is from 12h00 to 14h30. We will provide an update thereafter.Area/s Affected:
Cape Town
Network Type Affected:
Active Ethernet
Network Incident Description:
No connectivity
Network Incident Impact:
Residents have no connectivity
Kuupäev - 12/02/2019 07:19
Viimati uuendatud - 13/02/2019 10:12
Vumatel | Load shedding Delay- 11 Feb 2019 (Teatatud)
Mõjutamine Muu - Vumatel Trenched | Prioriteet - Kriitiline
Vumatel are experiencing longer than usual delays allocating IP addresses to clients. This is due to the scale of today’s load shedding resulting in tens of thousands of homes requesting IPs at once. We apologise for the inconvenience caused.
Kuupäev - 11/02/2019 19:57
Viimati uuendatud - 11/02/2019 20:15
Vumatel | Post Load Shedding Delay (Teoksil)
Mõjutamine Muu - Vumatel Trenched Clients | Prioriteet - Kõrge
Clients across all networks may experience a short delay in restoring connectivity after power is restored.
This issue affects all clients on the Vumatel Trenched network. This issue is caused by the large volume of Vumatel clients requesting DHCP at the same time following Load Shedding.
Please be patient and contact us if services are not restored with 90 minutes of power being up.
We apologise for the inconvenience caused by these delays.
Kuupäev - 04/12/2018 17:33
Viimati uuendatud - 11/02/2019 16:40