Network Status
Service Status Information and Network Announcements
FRG2112766: Network Impact Notification - Planned Change (Scheduled)
Affecting Server - CloudDrive | Priority - High
Dear Frogfoot Customer,
Please be advised of the following Standard maintenance:
Change Request Reference:
FRG2112766
Change Title:
EVPN config improvements | Cape Town
Maintenance Type:
Standard
Maintenance Description:
EVPN config improvements, network upgrades
Technical Description:
EVPN config improvements, network upgrades
Impact Description:
Intermittent connectivity
Reason for change:
Network Upgrades
Probability of customer impact:
Certain
Maintenance Date and Time:
2022-05-24 22:00:00.0 to 2022-05-25 07:30:00.0
Change Status:
Planned Change
We appreciate your cooperation in this regard.The possible clients affected, if any can be found within the attached spreadsheet.
Should you have any queries, please do not hesitate to contact our support desk:
Date - 13/05/2022 13:18 - 25/05/2022 13:18
Last Updated - 13/05/2022 13:20
Vumatel | Kuils Rivier | POP outage (In Progress)
Affecting Other - Vumatel | Kuils Rivier | POP outage | Priority - Critical
Network Incident Reference:
#9314
Network Incident Description:
PoP down
Network Incident Grade:
Major
Area/s Affected:
Kuilsrivier South
Network Type Affected:
Active Ethernet
Current Resident Impact:
Residents have no connectivity
Current Network Incident Status:
11:00: The PoP has been damaged by fire. The required teams are on site assessing the damages incurred.
Once the assessment has been completed, we will reconvene to agree on the resolution plan.
13:30: The damage assessment is completed.
Engineers are preparing to do the following:
# Implementing a temporary power feed
# Restoring the permanent power supply feed
# Pulling slack and re-splicing the damaged fibres
# Start testing active equipment to determine which were and which were not damaged
Date - 08/05/2022 09:30
Last Updated - 08/05/2022 17:12
