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TT Connect | Farramere | Outage (Rapporteret)

Påvirker Andre - TT Connect | Farramere | Outage | Prioritet - Kritisk

Dear TT Connect Client,                                                                                                                                                            

TT Connect are currently experiencing no connectivity / limited service in parts of Farrarmere  including: Eugen marias street , Belloc road , Barley street , Mercury street , and surrounding streets are affected

Technicians have been dispatched. Updates will follow.

Update 20:16:

Technician was sent to site and found the issue.

The Link is faulty and it was escalated. We are currently waiting update for the maintenance team.

As soon as we get the update we will update everyone.

We apologies for the inconvenience

Dato - 16/12/2020 15:17

Senest opdateret - 16/12/2020 20:43

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni (Rapporteret)

Påvirker Andre - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni | Prioritet - Kritisk

Schedule Start Dates/Times:

26.11.2020 – 06:00

Schedule End Dates/Times:

26.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Farrarmere, Benoni

  • Bayley Street, Wordsworth Road, Sheridan Road and surrounding streets

 

Parts of Rynfield, Benoni

  • Lessing Street and surrounding streets
  • Indobali Estate, Barbet Road

 

Parts of Brentwood Park, Benoni

  • Swellendam Street and surrounding streets

 

Parts of Country View, Benoni

  • Prince Alfred Drive and surrounding streets

 
 

 

Customers should experience intermittent to no internet connection during this time.

 

Dato - 26/11/2020 06:00 - 26/11/2020 08:00

Senest opdateret - 23/11/2020 09:21

Vumatel Scheduled Change | Kuils River South | Glenlily (Rapporteret)

Påvirker Andre - Vumatel Scheduled Change | Kuils River South | Glenlily | Prioritet - Kritisk

Change Reference:

#1364

Start Date:

26 November 2020 @ 08h00

End Date:

26 November 2020 @ 17h00

Area/s Affected:

Kuils River South

  • Glenlily MDU

Network Type Affected:

Active Ethernet

Change Description:

Dome joint cut-over

Change Impact:

Residents will have no connectivity during this time

Dato - 26/11/2020 08:00 - 26/11/2020 17:00

Senest opdateret - 23/11/2020 09:10

Vumatel Scheduled Change | Melville & Quellerina (Rapporteret)

Påvirker Andre - Vumatel Scheduled Change | Melville & Quellerina | Prioritet - Kritisk

Change Reference:

#1297

Start Date:

26 November 2020 @ 03h00

End Date:

26 November 2020 @ 05h00

Area/s Affected:

Melville
Quellerina

Network Type Affected:

GPON

Change Description:

Redundancy Project

Change Impact:

Residents will have no connectivity during this time

Dato - 26/11/2020 03:00 - 26/11/2020 05:00

Senest opdateret - 23/11/2020 09:09

Vumatel Scheduled Change | Rondebosch East (Rapporteret)

Påvirker Andre - Vumatel Scheduled Change | Rondebosch East | Prioritet - Kritisk

Change Reference:

#1387

Start Date:

25 November 2020 @ 09h00

End Date:

25 November 2020 @ 17h00

Area/s Affected:

Rondebosch East

  • Athlone Street
  • Lady May Street
  • Manly Road

Network Type Affected:

Active Ethernet

Change Description:

Fibre cable replacement

Change Impact:

Residents will have no connectivity during this time

Dato - 25/11/2020 09:00 - 25/11/2020 17:00

Senest opdateret - 23/11/2020 09:09

Vumatel Scheduled Change | Helderkruin (Rapporteret)

Påvirker Andre - Vumatel Scheduled Change | Helderkruin | Prioritet - Kritisk

Change Reference:

#1332

Start Date:

26 November 2020 @ 08h00

End Date:

27 November 2020 @ 18h00

Area/s Affected:

Helderkruin

·  Albatros Avenue

·  Baanbreker Avenue

·  Cessna Close

·  Cockcraft Street

·  Comanche Street

·  Crous Drive

·  Gabriel Crescent

·  Grosskopf Street

·  Hilderbrand Street

·  Impala Avenue

·  Koedoe Bessie Avenue

·  Leipoldt Street

·  Mimosa Street

·  Newart Street

·  Panorama Road

·  Pipers Close

·  Ria Street

·  Timotheus Street

·  Transo Avenue

·  Vista Place

·  Wag-'n-Bietjie Street

·  Watson Street

Network Type Affected:

GPON

Change Description:

Dome joint cable management

Change Impact:

Residents will have no connectivity during this time

 

Dato - 26/11/2020 08:00 - 27/11/2020 18:00

Senest opdateret - 23/11/2020 09:08

Vumatel Scheduled Change | Victory Park (Rapporteret)

Påvirker Andre - Vumatel Scheduled Change | Victory Park | Prioritet - Kritisk

Change Reference:

#1373

Start Date:

24 November 2020 @ 08h00

End Date:

30 November 2020 @ 17h00

Area/s Affected:

Victory Park

  • Leighton Road
  • Millway Road
  • Road No 3 Road

Network Type Affected:

Active Ethernet

Change Description:

Retractanet replacement

Change Impact:

Residents will have no connectivity during this time

Dato - 24/11/2020 08:00 - 30/11/2020 17:00

Senest opdateret - 23/11/2020 09:07

Vumatel Scheduled Change| Multiple Sites (Rapporteret)

Påvirker Andre - Vumatel Scheduled Change| Multiple Sites | Prioritet - Kritisk

 

Change Reference:

#1311

Start Date:

25 November 2020 @ 01h00

End Date:

25 November 2020 @ 04h00

Area/s Affected:

Bromhof
Jukskei Park
Norscot
Northwold
Olivedale
Randpark Ridge
Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Migration onto 100GB switches and backhaul

Change Impact:

Residents will have no connectivity during this time

Dato - 25/11/2020 01:00 - 25/11/2020 04:00

Senest opdateret - 23/11/2020 08:47

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston (Rapporteret)

Påvirker Andre - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston | Prioritet - Kritisk

Schedule Start Dates/Times:

25.11.2020 – 06:00

Schedule End Dates/Times:

25.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Bedfordview, Germiston

  • Ferguson Road, Harper Rd, Florence Ave and surrounding streets
  • Lavin Road,  and surrounding streets
  • Harcus Road and surrounding streets
  • Allen Road and surrounding streets
  • Allengrove Road and surrounding streets
  • Van Buuren Road and surrounding streets
  • The Meridian (complex/estate)
  • Villa Abrosia (complex/estate) , Kirkby Road
  • Marensky (office park),

 

Parts of Oriel, Germiston

  • Nettleton Road and surrounding streets
  • Elizabeth Road and surrounding streets

 

Dato - 25/11/2020 06:00 - 25/11/2020 08:00

Senest opdateret - 23/11/2020 08:45

TT Connect | General | Emergency Maintenance (Planlagt)

Påvirker Andre - TT Connect | General | Emergency Maintenance | Prioritet - Kritisk

TT Connect have scheduled emergency Network Maintenance to resolve continued network outages affecting their network.

Network maintenance is scheduled between 23:00 (31 October 2020) and 01:00 (01 November 2020).

Please note that you may experience intermittent connectivity during this maintenance window.

Web sQuad engineers will be monitoring services to ensure all services are restored.

Dato - 31/10/2020 23:00 - 01/11/2020 01:00

Senest opdateret - 31/10/2020 17:23

Fibre Break| Johannesburg North (Rapporteret)

Påvirker Andre - Fibre Break| Johannesburg North | Prioritet - Kritisk

Good Day,

 

Vumatel are experiencing the following network incident.

 

Network Incident Reference:

#3280

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Region Affected:

Johannesburg

Area/s Affected:

Johannesburg North

·  Market Street

·  Post Office Street

·  Rose Street

·  Middle Street

·  Church Street

·  School Street 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Dato - 08/10/2020 11:54

Senest opdateret - 08/10/2020 11:54

Octotel | Rondebosch (Planlagt)

Påvirker Andre - Octotel | Rondebosch | Prioritet - Kritisk

Octotel Engineers will be performing Hardware maintenance at their Rondebosch node.

 

Date: 23 September 2020

Time: 00:00 - 04:00

Expected downtime: 2 hours

Service affecting: Clients will have no connectivity during this time

Octotel engineers will be monitoring services during this time to ensure services are restored.

Dato - 23/09/2020 00:00 - 23/09/2020 04:00

Senest opdateret - 22/09/2020 22:07

Vumatel Scheduled Change| Grassy Park & R (Planlagt)

Påvirker Andre - Vumatel Scheduled Change| Grassy Park & Retreat Zone 4 | Prioritet - Kritisk

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#465

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 18h00

Area/s Affected:

Grassy Park & Retreat Zone 4

  • Presence Road
  • Laura Road
  • Second Avenue
  • Station Road
  • Golden Road
  • Magda Weg
  • Third Avenue
  • First Avenue
  • Wessels Crescent
  • Sixth Avenue
  • Consort Road
  • Fifth Avenue

Network Type Affected:

GPON

Change Description:

Feeder Joint Cut-over

Change Impact:

Residents will experience no connectivity during this time




Dato - 24/03/2020 08:00 - 24/03/2020 18:00

Senest opdateret - 30/03/2020 08:20

Vumatel Scheduled Change | Cape Town (Planlagt)

Påvirker Andre - Vumatel Scheduled Change | Cape Town | Prioritet - Kritisk

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#484

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 09h00

Area/s Affected:

Cape Town

Change Description:

Cape Town BNG 100GB Upgrade

Change Impact:

Residents will have no connectivity during this time




Dato - 24/03/2020 08:00 - 24/03/2020 09:00

Senest opdateret - 30/03/2020 08:20

Vumatel Scheduled Change | Senderwood (Planlagt)

Påvirker Andre - Vumatel Scheduled Change | Senderwood | Prioritet - Kritisk

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#482

Start Date:

26 March 2020 @ 22h00

End Date:

27 March 2020 @ 06h00

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Generator Phase 3 upgrade

Change Impact:

Residents will experience no connectivity during this time




Dato - 26/03/2020 22:00 - 27/03/2020 06:00

Senest opdateret - 30/03/2020 08:20

Vumatel Emergency Change | Cape Town (Planlagt)

Påvirker Andre - Vumatel Emergency Change | Cape Town | Prioritet - Kritisk

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#491

Start Date:

26 March 2020 @ 03h00

End Date:

26 March 2020 @ 06h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Network Capacity Upgrade at Teraco

Change Impact:

Residents will have no connectivity during this time

Dato - 26/03/2020 03:00 - 26/03/2020 06:00

Senest opdateret - 30/03/2020 08:19

Vumatel Scheduled Change | Weltevredenpark (Planlagt)

Påvirker Andre - Vumatel Scheduled Change | Weltevredenpark | Prioritet - Kritisk

Good Day,

 Please be advised of the following change by Vumatel.

 

 

Change Reference:

#452

Start Date:

10 March 2020

End Date:

13 March 2020

Area/s Affected:

Weltevreden Park

  • Dolfhout Street
  • Ouhout Avenue
  • Wildebraam Street  

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

 

Dato - 10/03/2020 11:24 - 13/03/2020 00:00

Senest opdateret - 05/03/2020 11:25

FTTH - Cape Town (Planlagt)

Påvirker Andre - FTTH - Cape Town | Prioritet - Høj

Dear Web sQuad Client

An Interconnect Provider will be rolling out core infrastructure upgrades during the morning of Wednesday 4th March 2020. 

FTTH Services to Vumatel trenched and Aerial clients, as well as Netstream clients will be affected by this service window.

This will result in a service affecting outage which will last 60 minutes as services are switched over to the new Core hardware and services are re-provisioned.

Date: 4 March 2020

Maintenance Window: 2am - 6am

Expected service outage duration: 60 minutes

Kind Regards 

Web sQuad Network Operations Team

Dato - 04/03/2020 02:00 - 04/03/2020 06:00

Senest opdateret - 03/03/2020 15:16

Vumatel| Scheduled Change| Senderwood (Planlagt)

Påvirker Andre - Fibre | Prioritet - Kritisk

Good day

Please be advised of the following change from Vumatel:

Change Reference:

#437

Start Date:

02 March 2020 @ 23h00

End Date:

02 March 2020 @ 23h59

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Moving from Secondary to Primary link

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Dato - 02/03/2020 23:00 - 02/03/2020 23:59

Senest opdateret - 27/02/2020 15:31

Vumatel| Scheduled Change| Croydon (Planlagt)

Påvirker Andre - Fibre | Prioritet - Kritisk

Good day

Please be advised that Vumatel has the following change:

Change Reference:

#428

Start Date:

05 March 2020 @ 10h00

End Date:

05 March 2020 @ 17h00

Area/s Affected:

Croydon

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Dato - 05/03/2020 10:00 - 05/02/2020 17:00

Senest opdateret - 27/02/2020 10:48

Vumatel| Scheduled Change| Emmarentia (Planlagt)

Påvirker Andre - Fibre | Prioritet - Kritisk

Good day

Vumatel has the following scheduled change:

Change Reference:

#433

Start Date:

02 March 2020 @ 09h00

End Date:

30 April 2020 @ 17h00

Area/s Affected:

Emmarentia

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Dato - 02/03/2020 09:00 - 30/04/2020 17:00

Senest opdateret - 27/02/2020 10:45

Vumatel| Scheduled Change| Jukskei Park (Planlagt)

Påvirker Andre - Fibre | Prioritet - Kritisk

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#409

Start Date:

19 February 2020 @ 09h00

End Date:

19 March 2020 @ 17h00

Area/s Affected:

Jukskei Park

  • Baquette Place
  • Basalt Place
  • Chrisoliet Street
  • Galena Avenue
  • Goud Street
  • Ladbrook Close
  • Marquise Place
  • Maudehurst Street
  • Asbes Avenue
  • Jaspis Avenue
  • Karbiet Street
  • Oniks Avenue
  • Sandhurst Close
  • Kwarts Avenue
  • Platina Street
  • Willowood Crescent
  • Rondelle Street
  • Robyn Street
  • Briolette Street
  • Navette Close
  • Topaas Avenue
  • Sneeublom Street
  • School Street
  • Dolomiet Place
  • Geelkappie Street
  • Ametis Avenue
  • Beton Avenue
  • Fynbos Street
  • Plating Street
  • Juweel Street
  • Nuweveld Close

Network Type Affected:

Active Ethernet

Change Description:

Fibre Remediation Project

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Dato - 19/02/2020 09:00 - 19/03/2020 17:00

Senest opdateret - 14/02/2020 13:43

Vumatel| Scheduled Change| Fontainebleau (Planlagt)

Påvirker Andre - Fibre | Prioritet - Kritisk

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#417

Start Date:

24 February 2020 @ 08h00

End Date:

20 March 2020 @ 17h00

Area/s Affected:

Fontainebleau

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Dato - 24/02/2020 08:00 - 20/03/2020 17:00

Senest opdateret - 13/02/2020 11:32

Vumatel| Scheduled Change| Louw Geldenhuys (Planlagt)

Påvirker Andre - Fibre | Prioritet - Kritisk

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#416

Start Date:

20 February 2020 @ 08h00

End Date:

28 February 2020 @ 17h00

Area/s Affected:

Louw Geldenhuys

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Dato - 20/02/2020 08:00 - 28/02/2020 17:00

Senest opdateret - 13/02/2020 11:31