We are aware of a potentially service impacting issue. Daha ətraflı
Fynbos and The Vines | WeFNO | Backhaul Issue (Həll olundu) Tənqidi

Təsiredici Başqa - Fynbos and The Vines | WeFNO | Backhaul Issue

  • 09/03/2024 16:30 - 14/03/2024 14:58
  • Son yenilənmə 09/03/2024 17:59

The backhaul vendor supplying WeFNO estates in Kraaifontein is experiencing a fault on their redundant path. The primary route is down due to a fault, and traffic is running over a backup path. However this backup path is experiencing issues too.

WeFNO are following up with the backhaul vendor.

We don't have an ETR at this point.

Thanks for your understanding

Graceland Service Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Outage

  • 29/02/2024 10:51 - 29/02/2024 14:08
  • Son yenilənmə 29/02/2024 14:08

We are aware of an outage currently affecting services at Graceland Estate.

Our team is investigating the cause and every effort is being made to resolve this as soon as possible.

Currently no ETR is available.

UPDATE 13:37
Technicians are on site at the provider POP and working to resolve.

No ETR available.

UPDATE 14:07

Service has been restored

Service Disruption - Oxford (Həll olundu) Tənqidi

Təsiredici Başqa - Outage

  • 29/02/2024 10:53 - 29/02/2024 14:08
  • Son yenilənmə 29/02/2024 14:08

We are aware of an outage currently affecting services at Oxford.

Our team is investigating the cause and every effort is being made to resolve this as soon as possible.

Currently no ETR is available.

UPDATE 13:37
Technicians are on site at the provider POP and working to resolve.

No ETR available.

UPDATE 14:07

Service has been restored

Metrofibre | General | Outage (Həll olundu) Yüksək

Təsiredici Başqa - Metrofibre | General | Outage

  • 07/02/2024 07:00 - 29/02/2024 10:51
  • Son yenilənmə 23/02/2024 09:21

We're currently aware of a Metrofibre outage impacting services in Gauteng, North West, and Mpumalanga. MFN engineers are investigating the issue, and we're awaiting an estimated time for resolution (ETR).

Outage Type: Major NNI

Affected Regions: Metrofibre Gauteng, North West and Mpumalanga

Affected Vendor: Metrofibre 

Current Status: In-Progress

Estimate Time to Repair - Not Provided Yet

Update: 08:45 - MFN Technicians are on-site and troubleshooting.

Update: 08:58 - Services are starting to be restored. MFN is still busy with their technicians and repairs.

WeFNO | Paarl - Outage (Həll olundu) Yüksək

Təsiredici Başqa - WeFNO | Paarl - Outage

  • 31/01/2024 17:14 - 31/01/2024 18:45
  • Son yenilənmə 31/01/2024 18:53

  • Outage confirmed: Yes

Outage Type: Backhaul Outage

Affected Vendor: DFA

Current Status: Services are restored. Teams are monitoring for link stability

ETR: 19:00

Updates:

18:16: Teams have confirmed that the outage is related to a backhaul issue in the area. This has been escalated to the Vendor for further investigation

18:45: Link Restored. Teams are monitoring for link stability

 

Vumatel, Evotel Gauteng | Logical Failure (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel, Evotel Gauteng | Logical Failure

  • 03/12/2023 20:20 - 03/12/2023 23:30
  • Son yenilənmə 04/12/2023 04:59

Dear Client

 

Update 21:00

We are aware of a logical failure affecting Reflex. Affected networks include Vumatel Aerial, Evotel, Netstream and Openfibre services in Gauteng - the outage is related to a common backhaul provider

Teams are currently investigating. No ETR has been provided as yet.

 

Thank you for your patience.

 

Update 21:10: services seem to have fully restored

Update 21:20: Services are down again

Update 23:30: Services Fully restored and stable

 

Thank you

Vumatel | Cape Town | Multiple PoPs down | #19378 (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel - Cape Town

  • 19/10/2023 15:35 - 23/11/2023 13:15
  • Son yenilənmə 19/10/2023 20:01

Latest feedback: Services have been restored.  Technicians are still on site investigating the root cause further.

Network Incident Reference:

#19378

Network Incident Description:

Multiple PoPs down

Network Incident Grade:

Critical

Regions Affected:

Cape Town

Area/s Affected:

  • Bothasig
  • Edgemead
  • Monte Vista
  • Panorama
  • Parow North
  • Richmond Estate
  • Summergreens
  • Tableview South
  • Tableview North
  • Tygerdal

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

Vumatel | Cape Town | Multiple PoPs down | #19024 (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel - Cape Town

  • 28/09/2023 18:43 - 23/11/2023 13:15
  • Son yenilənmə 28/09/2023 19:01

UPDATE: Please note this has now been resolved.

 

Vumatel is experiencing the following network incident.

Network Incident Reference:

#19024

Network Incident Description:

Multiple PoPs down

Network Incident Grade:

Critical

Regions Affected:

Cape Town

Area/s Affected:

  • Bothasig
  • Edgemead
  • Monte Vista
  • Panorama
  • Parow North
  • Richmond Estate
  • Summergreens
  • Tableview South
  • Tableview North
  • Tygerdal

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are investigating the root cause

 

Vumatel - Aerial (GPON) Networks - JHB | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel - Aerial (GPON) Networks - JHB | Outage

  • 28/07/2023 14:34 - 09/08/2023 19:54
  • Son yenilənmə 28/07/2023 14:36

Dear Client

Vumatel are currently experiencing an outage across their GPON (Aerial) Network in Gauteng

All services in JHB and surrounds are affected

Vumatel is currently investigating.

 

WECOM - Graceland Estate - Power Issue (Həll olundu) Tənqidi

Təsiredici Başqa - WECOM - Graceland Estate - Power Issue

  • 28/07/2023 00:33 - 09/08/2023 19:54
  • Son yenilənmə 28/07/2023 14:34

We are aware of an outage affecting Graceland Estate during Load Shedding.

The Inverter solution on site has been damaged by ongoing power outages and load shedding.

Teams are aiming to replace the faulty unit today, 28 July 2023

Thank you for your understanding.

Frogfoot | JHB | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Frogfoot | JHB | Outage

  • 14/05/2023 11:15 - 09/08/2023 19:54
  • Son yenilənmə 14/05/2023 11:42

Dear Customer

We are aware of an outage affecting Frogfoot services in Johannesburg

Frogfoot are currently investigating the fault

No ETR as yet.

Thank you

Vuma | Gauteng | Core and Village (Həll olundu) Tənqidi

Təsiredici Başqa - Vuma | Gauteng | Core and Village

  • 11/04/2023 14:08 - 14/05/2023 11:42
  • Son yenilənmə 11/04/2023 14:10

This incident has been resolved.  

 

Network Incident Reference:

#15612

Network Incident Description:

Logical failure

Network Incident Grade:

Critical

Area/s Affected:

Vuma Village

  • All areas in Gauteng

 

Vuma Reach

  • Hospital View
  • Norkem
  • Kaalfontein
  • Chloorkop

 

Vuma Core

  • Pomona

Network Type Affected:

Vuma Core; Vuma Reach & Vuma Village

Current Resident Impact:

Connectivity has stabilised

Residents connected to the Fourways node on the Vuma Village network have restored

Current Network Incident Status:

Vuma engineers are monitoring 

 

Evotel Network Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Evotel Network Maintenance

  • 12/03/2023 00:00 - 10/09/2023 13:06
  • Son yenilənmə 10/03/2023 17:07

 

Network Maintenance this Sunday morning.

Evotel Network Maintenance 

 


All areas 
Client affecting

12 March 2023 - 12 March 2023
00:00 - 05:00 

Please note, upgrades to the network are being implemented this weekend by our upstream providers. 
All clients will unfortunately experience downtime
.
We sincerely apologise for the short notice, updates will be provided if delays do occur.

 

Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Network Outage

  • 06/03/2023 17:20 - 10/03/2023 17:05
  • Son yenilənmə 06/03/2023 17:41

Good day, 

 

Please note our backhaul provider in Paarl is currently experiencing a network outage. 

 

They are busy investigating and we will provide an update on ETR as soon as we receive it. 

Vumatel | JHB | GPON Services down (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | JHB | GPON Services down

  • 28/02/2023 07:00 - 28/02/2023 09:47
  • Son yenilənmə 28/02/2023 07:35

Good Day,

 

Vumatel are experiencing the following network incident

 

Network Incident Reference:

#14741

Network Incident Description:

Logical failure

Network Incident Grade:

Critical

Area/s Affected:

All GPON Core services terminating in Johannesburg 

Network Type Affected:

Vuma GPON Core

Current Resident Impact:

Resident have no connectivity

Current Network Incident Status:

Vendor Engineers are investigating

 

Vumatel | Vorna Valley | Scheduled Change (Həll olundu) Orta

Təsiredici Başqa - Vumatel | Vorna Valley | Scheduled Change

  • 07/02/2023 08:02 - 10/09/2023 13:06
  • Son yenilənmə 04/02/2023 10:04

Good Day, 

  

Please be advised of the following scheduled Vumatel change. 

  

Change Reference: 

#8699

Start Date: 

07 February 2023 @ 08h00 

End Date: 

17 February 2023 @ 18h00 

Area/s Affected: 

  • Vorna Valley
Change Grade: Major

Network Type Affected: 

GPON Core

Change Description: 

Client migration 

Change Impact: 

Residents will have no connectivity during this time 

 

Vumatel | Scheduled Change | Polokwane (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Scheduled Change | Polokwane

  • 08/02/2023 22:00 - 10/09/2023 13:06
  • Son yenilənmə 04/02/2023 10:02

Good Day, 

  

Please be advised of the following scheduled Vumatel change. 

  

Change Reference: 

#8733

Start Date: 

08 February 2023 @ 22h00 

End Date: 

08 February 2023 @ 23h59 

Area/s Affected: 

  • Polokwane
Change Grade: Major

Network Type Affected: 

GPON Core

Change Description: 

DWDM infrastructure move 

Change Impact: 

Residents will have no connectivity during this time 

Openserve Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Openserve Outage

  • 03/02/2023 16:00 - 03/02/2023 20:30
  • Son yenilənmə 03/02/2023 20:49

Dear Clients, 

 

We are currently observing a network outage on Openserve in the Gauteng region. 

 

Our team are currently investigating and we will provide further updates. 

 

Update: Teams have isolated the fault

JHB | AEX - Vumatel, Evotel, Openfibre | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - JHB | AEX - Vumatel, Evotel, Openfibre | Outage

  • 12/01/2023 15:40 - 12/01/2023 19:10
  • Son yenilənmə 12/01/2023 20:41

We are aware of an issue affecting all Vumatel, Evotel, AEX services in Gauteng.
Event Type
Network Incident
Root Cause
Logical Failure
Root Cause inflicted by
Vendor
Grade
Critical
Event Comments
Thu 12th January 2023 - 19:09:04
Path B restored. Services are restoring. We are monitoring. Path A - backhaul provider found another disconnection that needs to be resolved
 
Thu 12th January 2023 - 17:45:55
Connectivity Path A � Backhaul provider technicians are localising the point of break Connectivity Path B � Backhaul provider technicians have identified the location of the break and are enroute to evaluate
 
Thu 12th January 2023 - 16:28:22
Reflex are experiencing dual connectivity failure to their data centre. They are escalating to their providers to resolve.
Thu 12th January 2023 - 16:02:31
GPON Core link in Gauteng experienced a traffic drop, we have escalated to Reflex to investigate.

Google Services Degradation (Youtube) (Həll olundu) Yüksək

Təsiredici Başqa - Google Services Degradation (Youtube)

  • 29/12/2022 13:26 - 12/01/2023 16:23
  • Son yenilənmə 29/12/2022 16:31

We are aware of an ongoing issue affecting Google Services, specifically Youtube. This has resulted in a degraded user experience on Mobile and desktop for some Youtube videos (buffering and slow loading content).

We have investigated this issue and it seems to be related to Google transit issues due to reduced capacity on Google's Johannesburg network. Content from Web sQuad's Google cache servers is unaffected. This issue is affecting all local Google peers (networks who peer with Google in South Africa).

We are closely monitoring the situation and our engineers (as well as multiple other networks) have escalated the issue to Google's network team for further investigation. Google have confirmed they are currently investigating the issue, but have not provided any updates in this regard.

Vumatel | Scheduled | Fairlands (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Scheduled | Fairlands

  • 29/11/2022 04:00 - 04/02/2023 10:05
  • Son yenilənmə 24/11/2022 17:49

Please be advised of the following scheduled change on Vumatel's Network:

 

Change Reference:

#8123

Start Date:

29 November 2022 @ 04h00

End Date:

29 November 2022 @ 06h00

Area/s Affected:

  • Fairlands
  • Reenboogland

Change Grade:

Major

Network Type Affected:

Active Ethernet

Change Description:

DWDM Network Configuration & patching

Change Impact:

Residents will have no connectivity during this time

Link Layer | Cresholme | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Link Layer | Cresholme | Outage

  • 23/11/2022 18:03 - 24/11/2022 17:48
  • Son yenilənmə 23/11/2022 18:04

Kindly note that the POP in Crestholme / Waterfall area is currently down.

Our upstream provider have confirmed they are investigating the backhaul. Please note a turn around time will be provided as soon as it becomes available.

Kindly notify your clients accordingly.

 

We thank you for your patience,

JHB Region | Core Network | Degraded performance (Həll olundu) Tənqidi

Təsiredici Başqa - JHB Region | Core Network | Degraded performance

  • 15/11/2022 10:21 - 23/11/2022 18:02
  • Son yenilənmə 23/11/2022 18:02

We are aware of a general issue affecting services from our JB1 DC, this includes FTTH services. Users may experience degraded performance, higher latency and occasional packet loss.

Our teams have identified the issue and are currently working on a resolution

No ETR has been provided yet

Thank you for your patience and understanding

 

Update 18/11/2022: Issue Resolved

Vumatel Network Incident #12680 | Power Failure | Quellerina (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Network Incident #12680 | Power Failure | Quellerina

  • 18/11/2022 17:51 - 23/11/2022 18:02
  • Son yenilənmə 18/11/2022 17:52

Good Day,

 

Vumatel are experiencing the following network incident

 

Network Incident Reference:

12680

Network Incident Description:

Power Failure

Network Incident Grade:

Major

Area/s Affected:

Quellerina

Network Type Affected:

Vuma Core

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

 

 

Vuma Villages | Gauteng (Həll olundu) Orta

Təsiredici Başqa - Vuma Villages | Gauteng

  • 12/11/2022 08:19 - 23/11/2022 18:03
  • Son yenilənmə 12/11/2022 08:20

Vumatel are experiencing the following network incident.

 

Network Incident Reference:

 #12542

Network Incident Description:

Logical Failure

Network Incident Grade:

Critical

Regions Affected:

Gauteng

Area/s Affected:

All Areas

Network Type Affected:

Vuma Village

Current Resident Impact:

Residents are experiencing intermittent connectivity or no connectivity

Current Network Incident Status:

Network engineers are investigating

 

 

Vumatel - Core Migration (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | National | GPON and Trenched

  • 26/10/2022 22:00 - 24/11/2022 17:49
  • Son yenilənmə 26/10/2022 22:03

Dear client 

 

Vumatel and Web sQuad are completing a national network migration to Vumatel's new core infrastructure. Services may be temporarily interrupted as they are migrated and re-provisioned.

We look forward to a smooth and rapid maintenance window

Thank you for your support!

 

Vumatel | North Riding | Suspected Outage (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | North Riding | Suspected Outage

  • 08/10/2022 13:00 - 12/11/2022 08:19
  • Son yenilənmə 08/10/2022 13:29

Dear Web sQuad Client

We are aware of a suspected Area outage in: North Riding on Vumatel

We have reported this to Vumatel for further investigation

Updates to follow

Vumatel | North Riding | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | North Riding | Outage

  • 01/10/2022 17:19 - 01/10/2022 19:56
  • Son yenilənmə 01/10/2022 17:21

Dear Client

We are seeing an outage affecting Vumatel services in North Riding 

Vumatel have been notified to investigate further  

 

DFA and Vumatel | Tshwane, Centurion | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - DFA and Vumatel | Tshwane, Centurion | Outage

  • 28/09/2022 12:13 - 29/09/2022 19:47
  • Son yenilənmə 28/09/2022 17:47

Network Incident Reference:

#11695

Network Incident Description:

Fibre Break

Network Incident Grade:

Major

Region Affected:

Tshwane

Area/s Affected:

  • Hertzner
  • Samrand
  • PTA CBD
  • Centurion
  • Moreleta Park
  • Montana
  • Midrand
  • Eersterust
  • Lynwood

Network Type Affected:

Vuma Reach, Vuma Village

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Vendor Engineers are still busy with repairs

 

Evotel | North Riding | Outage (Həll olundu) Yüksək

Təsiredici Başqa - Evotel | North Riding | Outage

  • 04/09/2022 09:00 - 04/09/2022 13:24
  • Son yenilənmə 04/09/2022 13:24

Evotel are currently experiencing an area wide outage affecting North Riding in Gauteng. 

Evotel are aware of the outage. 

Teams are investigating. No ETR has been provided. 

 

FRG2112766: Network Impact Notification - Planned Change (Həll olundu) Yüksək

Təsiredici Başqa - Frogfoot Western Cape

  • 13/05/2022 13:18 - 24/11/2022 17:49
  • Son yenilənmə 02/06/2022 08:34

Dear Frogfoot Customer,

Please be advised of the following Standard maintenance:

Change Request Reference:

FRG2112766

Change Title:

EVPN config improvements | Cape Town

Maintenance Type:

Standard

Maintenance Description:

EVPN config improvements, network upgrades

Technical Description:

EVPN config improvements, network upgrades

Impact Description:

Intermittent connectivity

Reason for change:

Network Upgrades

Probability of customer impact:

Certain

Maintenance Date and Time:

2022-05-24 22:00:00.0 to 2022-05-25 07:30:00.0

Change Status:

Planned Change

We appreciate your cooperation in this regard.The possible clients affected, if any can be found within the attached spreadsheet.

 

Should you have any queries, please do not hesitate to contact our support desk:

Frogfoot | Western Cape | Intermittent Connectivity (Həll olundu) Tənqidi

Təsiredici Başqa - Frogfoot | Western Cape | Intermittent Connectivity

  • 02/06/2022 07:00 - 21/07/2022 00:07
  • Son yenilənmə 02/06/2022 08:33

Change Title: Emergency| EVPN Config upgrade | Core Switch | Cape Town - ROLL BACK

Maintenance Type: Emergency

Maintenance Description: Redeploy previous configuration and test - This is a rollback of change FRG2112766 (EVPN config improvements | Cape Town) in an attempt to stabilize the network while our vendor is investigating.

Technical Description: - ROLL BACK - Redeploy previous config script, and test. Cape Town Switches are currently being impacted by a software anomaly. The vendor is investigating, and will advise of future config deployments

Impact Description: Intermittent connectivity, with periods of hard down between 1-2 hours.

Outage | Evotel and Vumatel - Johannesburg (Həll olundu) Tənqidi

Təsiredici Başqa - Outage | AEX - Evotel and Vumatel - Johannesburg

  • 31/05/2022 10:56 - 02/06/2022 08:33
  • Son yenilənmə 31/05/2022 12:28

We are aware of an outage affecting various parts of Johannesburg on both Vumatel and Evotel's networks.

This outage affects Vumatel Aerial and Evotel GPON Services.

 

12:30 - Technicians are currently investigating the cause of the outage. No ETR supplied

Vumatel | Kuils Rivier | POP outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Kuils Rivier | POP outage

  • 08/05/2022 09:30 - 31/05/2022 11:37
  • Son yenilənmə 08/05/2022 17:12

Network Incident Reference:

 #9314

Network Incident Description:

PoP down

Network Incident Grade:

Major

Area/s Affected:

Kuilsrivier South

Network Type Affected:

 Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

11:00: The PoP has been damaged by fire.  The required teams are on site assessing the damages incurred.  

 

Once the assessment has been completed, we will reconvene to agree on the resolution plan.

 

13:30: The damage assessment is completed.

 

Engineers are preparing to do the following:

#  Implementing a temporary power feed

#  Restoring the permanent power supply feed

#  Pulling slack and re-splicing the damaged fibres

#  Start testing active equipment to determine which were and which were not damaged

 

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Benoni and Boksburg (Həll olundu) Tənqidi

Təsiredici Server - host-s-01.wshost.co.za

  • 20/04/2022 16:38 - 23/04/2022 10:48
  • Son yenilənmə 20/04/2022 16:39

Dear TT Connect Partner, 

 

We are currently experiencing limited service / no connectivity in parts of Benoni and Boksburg, including Fiscal Street, Kwikkie Street, Sun Street, Bailey Street, Godwin Road, Sheridan Road, Starlight Street, Venice Place, Wordsworth Street, and surrounding areas are affected.

 

Technicians have been dispatched. Updates will follow.

 

Regards

 

 

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Bedforview (Həll olundu) Tənqidi

Təsiredici Server - CloudDrive

  • 19/04/2022 16:25 - 23/04/2022 10:47
  • Son yenilənmə 19/04/2022 16:26

Dear TT Connect Partner, 

 

We are currently experiencing no connectivity / limited service in parts of Bedforview including: Elizabeth, Marensky, Lavin, Allen, Sarita Villas and surrounding streets are affected.

 

Technicians have been dispatched. Updates will follow.

 

 

Regards

Lightstruck Fibre Break (Həll olundu) Yüksək

Təsiredici Başqa - Fibre Break

  • 19/04/2022 09:27 - 23/04/2022 10:47
  • Son yenilənmə 19/04/2022 09:30

Please note there is a major outage for all Lightstruck clients in the Cape Town area, there is a fibre break that is currently being investigated. 

 

We will provide an update as soon as we receive more feedback from Lightstruck.

KZN - Regional Outage (Həll olundu) Tənqidi

Təsiredici Başqa - KZN - Regional Outage

  • 12/04/2022 06:20 - 23/04/2022 10:47
  • Son yenilənmə 12/04/2022 08:23

We are aware of various outages affecting internet services in KZN. Extensive flooding and landslides have caused significant damage to fibre routes in and out of the KZN region. NLD and metro routes are all affected. Updates to follow

Vumatel | JHB | Outages (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | JHB | Outages

  • 09/04/2022 12:40 - 12/04/2022 08:22
  • Son yenilənmə 09/04/2022 12:59

We are aware of a large scale outage affecting various Vumatel Areas

Both trenched and Aerial areas are affected

Vumatel and AEX teams are currently investigating

KZN Regional Outage (Həll olundu) Tənqidi

Təsiredici Başqa - KZN Regional Outage

  • 04/04/2022 14:13 - 04/04/2022 16:38
  • Son yenilənmə 04/04/2022 17:39

We are experiencing a regional outage affecting KZN 

Multiple NLD failures have led to KZN being disconnected from CPT and JHB.

Various vendors are working on an urgent resolution.

No ETR has been provided

 

Vumatel Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Network Outage

  • 02/04/2022 09:06 - 12/04/2022 08:22
  • Son yenilənmə 02/04/2022 09:07

There is a Vumatel Network Outage affecting various parts of Johannesburg. Vumatel is investigating and we will provide further feedback. 

Evotel Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Network Outage

  • 24/03/2022 20:20 - 12/04/2022 08:22
  • Son yenilənmə 24/03/2022 20:52

Evotel are currently experiencing outages in Krugersdorp and Randfontein - investigations are underway. No ETR has been provided yet. 



Vumatel | Vorna Valley | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Vorna Valley | Outage

  • 17/03/2022 12:08 - 12/04/2022 08:22
  • Son yenilənmə 17/03/2022 18:10

Vumatel are currently experiencing an outage affecting Vorna Valley

 

Residents may experience difficulties connecting during this time.

 

Vumatel techs are currently investigating. No ETR has been provided

Vumatel Trenched | National | DHCP issue (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Trenched | National | DHCP issue

  • 14/03/2022 21:32 - 17/03/2022 18:08
  • Son yenilənmə 17/03/2022 18:08

Vumatel are experiencing a national outage affecting DHCP services on their trenched network. 

Their NOC are currently investigating the issue. Connectivity may drop during this time. 

Lightstruck | Hermanus | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Lightstruck | Hermanus | Outage

  • 10/03/2022 22:31 - 11/03/2022 09:35
  • Son yenilənmə 11/03/2022 15:05

Lightstruck are experiencing a General Network Outage affecting parts of Hermanus, Sandbaai and Onrus

Lightstruck are currently investigating the outage

ETR: Unspecified

Update: 07:30 (11/03): Technical teams are currently en route to the MCO to investigate.

Update: 09:35: Power issues isolated and services fully restored.

Octotel | Sea Point | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel | Sea Point | Outage

  • 12/02/2022 12:10 - 12/02/2022 12:11
  • Son yenilənmə 12/02/2022 12:10

Octotel are aware certain customers connected to the Sea Point node are experiencing no connectivity. 

Customers connected in the following Roads may be affected: 

Saunders Road 
Ave La Croix 
Avenue protea 
Craigrownie Road 
Queens Rd 
Victoria Rd 
Surf Street 
Bay rd 
Ave St Louis Ave 
Beach Road 
Main Road 
Seacliff Rd 
Rocklands Road 
Milton Road

Octotel engineers are on route to investigate, Further updates to follow

NWI-8216 | Fibre Break|Kroonstad (Həll olundu) Tənqidi

Təsiredici Başqa - GPON

  • 09/02/2022 07:59 - 12/02/2022 12:09
  • Son yenilənmə 09/02/2022 08:02

Good Day,

 

We experienced the following system incident.

 

Event ID:
Current Status:
Repair In Progress
Start Time & Date:
Wed 09 Feb 2022 - 01:53
End Time & Date:
...

 

 
Current Status
Event Type
Network Incident
Reason
Fibre Break
Duration
5 hours, 36 minutes
Grade
Low
Service Impact
Impact
No connectivity
Product Type/s
Vuma Core
Network Type/s
GPON
Affected Areas
Affected City / Cities
Kroonstad (SC)
Affected Suburb/s
Kroonstad
Affected Streets / MDU's
Kroonstad

 

Lightstruck | Hermanus | Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Lightstruck | Hermanus | Network Outage

  • 07/02/2022 12:10 - 12/02/2022 12:08
  • Son yenilənmə 07/02/2022 20:34

Lightstruck is currently experiencing an outage affecting various parts of Hermanus

Lighstruck are currently investigating this outage and will provide further updates as soon as the team localise the fault.

Update 20:30:

Update on Hermanus outage: Core network infrastructure was damaged by excavation work done by the local council. Repair and maintenance teams are working non stop to restore connectivity that is affecting certain clients. We hope to restore these clients in the next few hours.

Evotel | Eden Glen | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Evotel | Eden Glen | Outage

  • 05/02/2022 08:00 - 12/02/2022 12:09
  • Son yenilənmə 05/02/2022 12:10

Evotel Edenglan 

 

Kindly note the above mentioned network  is currently experiencing an outage. Teams are investigating the cause of the outage and we hope to return to normal service as soon as possible.

Openserve | Gauteng - Various areas offline (Həll olundu) Tənqidi

Təsiredici Başqa - Openserve | Gauteng - Various areas offline

  • 03/02/2022 10:17 - 05/02/2022 12:10
  • Son yenilənmə 03/02/2022 11:06

Dear Client

Openserve are experiencing a general outage in Gauteng which is affecting authentication and or throughput.

Openserve are currently investigating this outage. More updates to follow.

 

 

Durban Outage | Sibaya Connect (Həll olundu) Tənqidi

Təsiredici Başqa - Network Outage

  • 05/01/2022 13:00 - 03/02/2022 11:09
  • Son yenilənmə 05/01/2022 13:07

Good Day,

 

Please note our Vendor Sibaya Connect is experiencing a network issue in the Durban area.

 

Technicians are on route to investigate.

 

More feedback to follow.

 

Thank you

Octotel | Core Network (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel | All Areas | Core Network

  • 21/12/2021 13:51 - 05/02/2022 12:10
  • Son yenilənmə 21/12/2021 14:52


Please Octotel are currently experiencing a core network outage impacting multiple areas.

Our core Engineers are currently investigating. Note we are treating this as a high priority and are working to restore services as soon as possible.

Further updates to follow.

Octotel Network Notice (Həll olundu) Tənqidi

Təsiredici Başqa - Core Network - 21 December 2021

  • 21/12/2021 14:06 - 05/02/2022 12:11
  • Son yenilənmə 21/12/2021 14:08

Dear Value Clients

Please we are currently experiencing a core network outage impacting multiple areas.

Our core Engineers are currently investigating. Note we are treating this as a high priority and are working to restore services as soon as possible.

Further updates to follow.

Kind Regards

Octotel Noc

Vumatel Trenched | KZN | General Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Trenched | KZN | General Outage

  • 17/12/2021 12:07 - 05/02/2022 12:10
  • Son yenilənmə 17/12/2021 12:07

We are aware of an outage affecting Vumatel Trenched services in KZN. Vumatel NOC are currently investigating.

Vumatel | Outage | Honeydew (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Outage | Honeydew

  • 14/12/2021 21:04 - 17/12/2021 12:07
  • Son yenilənmə 14/12/2021 23:06

Vumatel Are experiencing the following outage:

 

Current Status

Event Type

Network Incident

Reason: Fibre Break

Start time: 21:00

Service Impact: 

Impact: No connectivity

Product Type/s: Vuma Core

Network Type/s: GPON

 

Technicians are investigating, no ETR supplied

 

Outage|Rustenburg | No Connectivity/Intermittent (Həll olundu) Tənqidi

Təsiredici Başqa - Network Outage

  • 13/12/2021 17:48 - 05/02/2022 12:11
  • Son yenilənmə 13/12/2021 17:50

Dear Value Clients,

 

I trust this finds you well 

Please note that we experiencing an outage in Rustenburg 

Our technicians are investigating the issue 

 

We apologies for the inconvenience 

 

We will be in contact as soon as we have feedback 

 

Kind Regards

Outage | JHB | Partial | Degraded (Həll olundu) Tənqidi

Təsiredici Başqa - Frogfoot - FRG1692457 Outage

  • 13/12/2021 16:20 - 05/02/2022 12:11
  • Son yenilənmə 13/12/2021 17:25

Dear Value Clients

 

Please note that Frogfoot is experiencing the following Network Outage 

 

Start Date:2021-12-13 16:20:00.0

 

Impact:Intermittent

 

Region: Johannesburg



More Updates to follow 

Rustenburg Outage (Həll olundu) Tənqidi

Təsiredici Başqa - General Outage

  • 07/12/2021 13:50 - 05/02/2022 12:11
  • Son yenilənmə 07/12/2021 13:56

Dear Value Clients,

 

Please note that Evotel  is experiencing an outage in Rustenburg 

 

Evotel  technicians are investigating the issue 

 

We apologies for the inconvenience 

 

We update the notice board as soon as we have feedback 

 

Kind Regards

Octotel | Melkbosstrand | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel | Melkbosstrand | Outage

  • 03/12/2021 20:09 - 14/12/2021 23:06
  • Son yenilənmə 03/12/2021 22:14

Notice from Octotel:

 

Customers connected to the below node are currently impacted.

Node: Melkbosstrand

Our teams are actively working to identify the fault and restore connectivity, Due to the nature of the fault we are unable to provide an ETA for resolution at this time.

 

We apologize for the inconvenience, Further updates to follow.

 

Rustenburg Outage (Həll olundu) Yüksək

Təsiredici Başqa - Network Outage

  • 01/12/2021 16:08 - 03/12/2021 22:14
  • Son yenilənmə 01/12/2021 16:11

Dear Value Clients,

 

I trust this finds you well 

 

Please note that we experiencing an outage in Rustenburg 

 

Our technicians are investigating the issue 

 

We apologies for the inconvenience 

 

We will be in contact as soon as we have feedback 

 

Kind Regards

 

 

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Rynfield, Benoni. (Həll olundu) Tənqidi

Təsiredici Başqa - General Outage

  • 23/11/2021 04:41 - 03/12/2021 22:15
  • Son yenilənmə 23/11/2021 08:01

Good Day,

 

 

We are experiencing the following network incident.

 

We are currently experiencing no connectivity / limited service in parts of Rynfield, Benoni... including Millburn Street, and surrounding streets are affected.

 

We have dispatched a technician and confirmed that the exchange in this area is down due to a Power outage currently taking place and our backup batteries have depleted.

 

 

Regards

Network Incident #7214 | Fibre Break | Honeydew Ridge (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break

  • 22/11/2021 09:28 - 03/12/2021 22:15
  • Son yenilənmə 22/11/2021 10:26

Good Day,

 

We are experiencing the following network incident.

 

 

Network Incident Reference:

#7214

Network Incident Description:

Fibre Break

Network Incident Grade:

Major

Region Affected:

Johannesburg

Area/s Affected:

Honeydew Ridge

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

NWI-7216 Vumatel Honeydew Ridge Strubensvalley (Həll olundu) Tənqidi

Təsiredici Başqa - Vuma Core

  • 20/11/2021 07:01 - 22/11/2021 08:31
  • Son yenilənmə 21/11/2021 10:30

Good Day,

Vumatel are experiencing the following network incident

 

 

Event ID:
Current Status:
Technicians Returning to site to continue repairs
Start Time & Date:
Sat 20 Nov 2021 - 07:01
End Time & Date:
...

 

 
Current Status
Event Type
Network Incident
Reason
Fibre Break
Duration
4 hours, 59 minutes
Grade
Minor
Service Impact
Impact
No connectivity
Product Type/s
Vuma Core
Network Type/s
GPON

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Rynfield, Boksburg (Həll olundu) Tənqidi

Təsiredici Başqa - General Outage

  • 20/11/2021 08:31 - 22/11/2021 08:31
  • Son yenilənmə 20/11/2021 12:34

Dear Value Clients 

 

We are currently experiencing no connectivity / limited service in parts of Rynfield, Boksburg 

 

We have dispatched a technician and confirmed that the exchanges in these areas are down due to load-shedding currently taking place.

 

Regards

 

Update 12:33

 

Dear Value Clients 

 

Please be advised that the municipality is currently working on the power Issue that is affecting the exchanges, the estimated ETA is 2 hours before the internet can be restored more updates will follow.

 

 

 

Regards

Vumatel | Brenthurst | FibreBreak (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Brenthurst | FibreBreak

  • 19/11/2021 17:19 - 03/12/2021 22:15
  • Son yenilənmə 20/11/2021 10:22

Vumatel Event ID:

NWI-7208

Current Status:

Repair In Progress

Details:

Event Type: Network Incident

Reason: Fibre Break

Grade:Minor

Service Impact: Impact: No connectivity

Product Type/s: Vuma Core

Network Type/s: Active Ethernet

VOIP Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - VIOP

  • 18/11/2021 08:00 - 20/11/2021 09:30
  • Son yenilənmə 18/11/2021 09:34

Dear Valued Customers,

 

Good day We are experiencing a network outage affecting all inbound and outbound calls We are investigating the issue and are working on resolving the issue as soon as possible We will keep you updated with our progress.

 

Update: 9am: Network outage resolved.

 

Update 09:15am: Services are restored, but we are still seeing inbound voice quality issues from the affected upstream. Teams are currently investigating the issue.

 

Kind Regards 

Vumatel | North riding and Northgate | Outage (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | North riding and Northgate | Outage

  • 08/11/2021 22:16 - 18/11/2021 09:35
  • Son yenilənmə 08/11/2021 23:19

Event ID:
Current Status:
Power Failure: Services Will Restore When Power Is Restored
Start Time & Date:
Mon 08 Nov 2021 - 22:16
Current Status
Event Type
Network Incident
Reason
Hardware Failure
Duration
...
Grade
Major
Service Impact
Impact
No connectivity
Product Type/s
Vuma Core
Network Type/s
GPON
Affected Areas
Affected City / Cities
Johannesburg
Affected Suburb/s
Northgate
Affected Streets / MDU's
 

Sites not loading (Həll olundu) Tənqidi

Təsiredici Başqa - Network issue

  • 04/11/2021 17:52 - 08/11/2021 23:18
  • Son yenilənmə 04/11/2021 17:56

Dear Clients, 

 

Please note we are aware of an issue on the network that certain sites are not loading. We are busy investigating and will provide feedback as soon as possible. 

 

We apologise for the inconvenience. 

JHB - General Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - JHB Region - General Maintenance

  • 04/11/2021 01:00 - 04/11/2021 01:10
  • Son yenilənmə 04/11/2021 01:12

Affected Service: Connectivity - Johannesburg Data Centre
Description:  Planned Core Maintenance
Impact: Intermittent Connectivity for all IP traffic transiting through our JHB Datacentre

Scope of Work:
Web sQuad Engineers will be upgrading the firmware on the core devices in the Johannesburg Data Centres.  Clients will experience intermittent connectivity during this time as this will require rebooting of the core network devices.

Activity Window:
Planned Event Start time: 01:00 / 4th November 2021
Planned Event End time: 02:00 / 4th November 2021

Back out Plan:
A tested and working spare device will be available to replace any device that breaks whilst its firmware is being upgraded. Engineers will restore the backed-up configuration to the spare unit and swap it with the broken device.

Netstream - Site offline - Saxon Hof (Həll olundu) Tənqidi

Təsiredici Başqa - General Outage

  • 02/11/2021 11:53 - 04/11/2021 00:53
  • Son yenilənmə 02/11/2021 11:54

Dear Valued Client,

Kindly note that we have a site currently offline in Alberton. 

We have escalated the issue with our backhaul providers.

The following sites are affected and are currently offline: 

  • Saxon Hof

 

 

Kind Regards,

 

Network Incident #6831 | Power Failure | Morningside (Həll olundu) Yüksək

Təsiredici Başqa - GPON

  • 25/10/2021 07:47 - 04/11/2021 00:53
  • Son yenilənmə 25/10/2021 07:48

Good Day,


We are experiencing the following network incident
: 

 

 

 

Network Incident Reference:  

#6831

Network Incident Description:  

Power Failure

Network Incident Grade:  

Major

Region Affected:  

Johannesburg

Area/s Affected:  

Morningside

Network Type Affected:  

GPON 

Current Resident Impact:  

Residents have no connectivity

Current Network Incident Status:  

There is a power failure in the area.  Services will restore when power is restored

Network Incident #NWI-6715 | Ekurhuleni (Həll olundu) Tənqidi

Təsiredici Başqa - Active Ethernet

  • 15/10/2021 08:40 - 04/11/2021 00:53
  • Son yenilənmə 15/10/2021 08:44

Good Day,

 

We are experiencing the following network incident.

 

 

Network Incident Reference:

#NWI-6715

Network Incident Description:

Logical Failure

Network Incident Grade:

Major

Region Affected:

Johannesburg

Area/s Affected:

Van Dyk Park

Network Type Affected:

Vuma Core

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are enroute to investigate

Vumatel | East Rand | Active Ethernet (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | JHB and Ekurhuleni | Active Ethernet

  • 12/10/2021 10:55 - 12/10/2021 11:58
  • Son yenilənmə 12/10/2021 12:12

Vumatel are experiencing a large scale outage affecting the following areas:

Network Incident Reference:

#6651

Network Incident Description:

Logical Failure

Network Incident Grade:

Critical

Regions Affected:

Johannesburg & Ekurhuleni

Area/s Affected:

All areas in Johannesburg & Ekurhuleni

Network Type Affected:

Vuma Core

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are investigating

Durban Outage | Sibaya Connect (Həll olundu) Tənqidi

Təsiredici Başqa - Network Outage

  • 12/10/2021 09:56 - 12/10/2021 11:28
  • Son yenilənmə 12/10/2021 10:01

Good Day,

 

Please note our Vendor Sibaya Connect is experiencing a network issue in the Durban area.

 

Technicians are on route to investigate.

 

More feedback to follow.

 

Thank you

Scheduled Change #2310 | Olivedale (Həll olundu) Yüksək

Təsiredici Başqa - Scheduled Change #2310

  • 23/09/2021 08:00 - 04/11/2021 00:53
  • Son yenilənmə 23/09/2021 10:41

 

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#2310

Start Date:

10 August 2021 @ 08h00

End Date:

30 September 2021 @ 17h00

Area/s Affected:

Olivedale

Network Type Affected:

Active Ethernet

Change Description:

PoP cleanup & Client Migration

Change Impact:

Clients will have no connectivity as per the attached schedules

 

 

Limited service in parts of Boksburg (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect Network Outage

  • 21/09/2021 10:37 - 21/09/2021 12:50
  • Son yenilənmə 21/09/2021 10:39

Dear Web SQuad Clients

 

We are currently experiencing no connectivity / limited service in parts of Boksburg including Leith road and Kwikkie street.

 

Technicians have been dispatched to investigate,

 

further communication to follow.

 

Thank you

Zoom Fibre | Bluff | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Zoom Fibre | Bluff | Outage

  • 18/08/2021 20:20 - 18/08/2021 23:42
  • Son yenilənmə 18/08/2021 22:07

Zoom Fibre is currently experiencing an outage affecting the Bluff POP. Zoom Fibre are investigating. No ETR as yet

Vumatel | Outage | North Riding (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Outage | North Riding

  • 31/07/2021 21:00 - 01/08/2021 20:02
  • Son yenilənmə 31/07/2021 23:46

Good Day,
 
Vumatel are experiencing the following network incident:
 
 
Network Incident Reference: #5838
Network Incident Description: Power failure 
Network Incident Grade: Major
Region Affected: Gauteng
Area/s Affected: Northriding
Network Type Affected: GPON
Current Resident Impact: Residents have no connectivity
Current Network Incident Status: There is a power failure in the area. Services will restore when power is restored

Ocotel Metro Network Notice Update - Blouberg + Melkbos Node - 30 July 2021 (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel Outage

  • 30/07/2021 08:41 - 01/08/2021 20:04
  • Son yenilənmə 30/07/2021 09:09

Morning All,


We are aware customers connected to the following nodes are currently down. 

Blouberg
Melkbos Strand

Octotel Engineers as well as our Metro Provider are on site investigating the root cause and will provide further feedback as soon as possible. 

Further updates to follow. 

Kind Regards

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Longmeadow, Modderfontein (Həll olundu) Tənqidi

Təsiredici Başqa - Outage

  • 26/07/2021 08:18 - 26/07/2021 09:53
  • Son yenilənmə 26/07/2021 08:19

Dear Valued Customer, 

 We are currently experiencing no connectivity / limited service in parts of Longmeadow, Modderfontein including Angus and surrounding streets.

 Due to power outage in the area and updates will follow.

 

Regards

Netstream - Site offline - Midrand (Həll olundu) Tənqidi

Təsiredici Başqa - General Outage

  • 12/07/2021 15:16 - 01/08/2021 20:03
  • Son yenilənmə 12/07/2021 15:21

Good Day,

Kindly note that we have sites currently offline in Midrand. 

Netstream engineers are still investigating and more updates to follow. 

The following sites are affected and are currently offline: 

  • Stonewood
  • Summit View
  • Coral wood

 

 Kind Regards,

Eden Glen Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - FTTH Network Outage

  • 17/06/2021 10:55 - 01/08/2021 20:03
  • Son yenilənmə 17/06/2021 12:38

Good day,

Please note we are aware of a connectivity issue in the Eden Glen region.

Evotel engineers are on route to investigate what is the issue.

We will update you once feedback is received.

 

Kind regards

Vumatel | Wendywood and Gallo Manor | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Wendywood and Gallo Manor | Outage

  • 15/06/2021 20:54 - 01/08/2021 20:03
  • Son yenilənmə 16/06/2021 19:55

Vumatel are experiencing the following network incident 

Update 19:54:

Network Incident Reference: 

5462 

Network Incident Description: 

Fibre Break 

Network Incident Grade: 

Major 

Region Affected: 

Johannesburg 

Area/s Affected: 

Wendywood and Gallo Manor 

Network Type Affected: 

Active Ethernet 

Current Resident Impact: 

Residents have no connectivity 

Current Network Incident Status: 

Technicians are still busy with repairs 

FTTB Link Africa General Outage (Həll olundu) Tənqidi

Təsiredici Sistem - FTTB Links

  • 14/06/2021 11:14 - 14/06/2021 15:40
  • Son yenilənmə 14/06/2021 15:39

Dear Valued Client,

 

Link Africa is experiencing a general network failure resulting in widespread downtime across their network.

 

Their engineers are investigating this and will revert back ASAP. No ETR has been provided yet.

 

Kind Regards,

 

 

TT Connect | General | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect | General | Outage

  • 14/06/2021 08:20 - 14/06/2021 15:40
  • Son yenilənmə 14/06/2021 09:07

TT Connect are experiencing a general network failure resulting in widespread downtime across their network.

 

Please note that TT Connect are currently investigating this issue. 

 

Update: 09:05 - Services are mostly restored. Our teams are closely monitoring the situation.

 

 

Network Incident #5394 | Active Ethernet & GPON Core Services in Johannesburg (Həll olundu) Tənqidi

Təsiredici Başqa - Active Ethernet & GPON Core

  • 10/06/2021 08:40 - 16/06/2021 19:55
  • Son yenilənmə 10/06/2021 09:47

Good Day,

We are experiencing the following network incident.

Vumatel engineers are still investigating the root cause.

 

Network Incident Reference:

#5394

Network Incident Description:

Logical failure

Network Incident Grade:

Critical

Region Affected:

Johannesburg

Area/s Affected:

All Johannesburg areas

Network Type Affected:

Active Ethernet & GPON Core

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Engineers are investigating the root cause

 

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Benoni and Boksburg. (Həll olundu) Tənqidi

Təsiredici Başqa - TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Benoni and Boksburg.

  • 19/05/2021 17:36 - 14/06/2021 08:57
  • Son yenilənmə 19/05/2021 17:38

TT Connect are currently experiencing no connectivity / limited service in parts of Benoni and Boksburg they have dispatched a technician and confirmed that the exchanges in these areas are down due to load-shedding currently taking place. 

 

 

Downtime on Link Layer Network (Həll olundu) Tənqidi
  • 13/05/2021 12:00 - 04/11/2021 18:00
  • Son yenilənmə 11/05/2021 13:19

Good Day,

Please note there will be downtime on the Link Layer Network on Thursday 13th May from 12:00 to 16:00.

 

Clients in the following roads and MDU’s will be affected :

 

Chaka’s Cove

Chaka Sands

Chaka’s Heights

Chaka’s Terrace

Chakas Isle

Dolphin Close

Dolphin Crest

Iphala Road

Knox Road

Little Maritzburg Road

Odd numbers on Valley Road

Palm Sands

Paros

Portofino

Sea Breeze

Skiathos

The Village

The Villas

Villa Flamingo

 

Kind Regards,

Web sQuad Team

Durban | Core Maintenance (Həll olundu) Yüksək

Təsiredici Başqa - Durban | Core Maintenance | Intermittent Connectivity

  • 08/05/2021 06:00 - 08/05/2021 07:30
  • Son yenilənmə 08/05/2021 08:48

We will be conducting core upgrades and maintenance on our KZN core during this time.

Clients may experience brief moments of downtime as services are moved over.

Thank you for your patience.

Octotel | Cape Gate Node | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel | Cape Gate Node | Outage

  • 03/05/2021 17:43 - 08/05/2021 06:08
  • Son yenilənmə 03/05/2021 17:58

Dear Octotel Client


We are aware customers connected to the following node is currently down
Node

: Cape Gate 

Octotel engineers are investigating the root course and will provide further. 
feedback

Network Incident#5002 | Durban POPs are down (Həll olundu) Tənqidi

Təsiredici Başqa - GPON

  • 24/04/2021 07:31 - 08/05/2021 06:08
  • Son yenilənmə 24/04/2021 10:24

Good Day,

 

We are experiencing the following network incident:

 

Network Incident Reference:

#5002

Network Incident Description:

POPs down

Network Incident Grade:

Major

Region Affected:

KZN

Area/s Affected:

  • Umdloti
  • Hillcrest
  • Ballito
  • Kloof
  • Umhlanga

Network Type Affected:

GPON

Current Resident Impact:

Vendor Engineers are on-site investigating 

 

Zoom Fibre | Bluff | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Zoom Fibre | Bluff | Outage

  • 13/04/2021 17:40 - 08/05/2021 06:08
  • Son yenilənmə 13/04/2021 21:21

Zoom Fibre are experiencing a network downtime in Bluff.

They are currently working together with their current backhaul and managing partner to find the issue.

Once found they will resolve this issue as soon as possible. 

 

Update 21:08: Zoom's current backhaul partner is busy resolving the issue and will update us once that has been completed.

 

Octotel Network Notice Update - Melkbos Strand Node - 7 April 2021 (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel

  • 07/04/2021 10:34 - 13/04/2021 17:55
  • Son yenilənmə 07/04/2021 13:56

Dear Web SQuad Cleints, 

 

Octotel is experiencing the following network incident:


They have observed a break on one of  the long haul fibers between Cape Town and Meklbosstrand. Technicians are on-site attending to the issue. 

Further updates to follow 

Kind Regards

Network Incident #4634 | Fibre Break | Cyrildene (Həll olundu) Tənqidi

Təsiredici Başqa - GPON

  • 12/03/2021 23:35 - 13/04/2021 17:55
  • Son yenilənmə 12/03/2021 08:01

Good Day,

We are experiencing the following network incident.

 

Network Incident Reference:

#4634

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Region Affected:

Cyrildene

Area/s Affected:

 

Eckstein Street

Steyn Street

St Georges Road

Judith Street

Gerard Street

Ridge Road

Kloof Street

Frederick Street

Grace Road

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians will continue with repairs tomorrow 

Network Incident #4541| Fibre Break| Athol (Həll olundu) Tənqidi

Təsiredici Başqa - GPON

  • 02/03/2021 11:24 - 13/04/2021 17:55
  • Son yenilənmə 02/03/2021 11:25

Good Day,

We are experiencing the following network incident

 

 

Network Incident Reference:

#4541

Network Incident Description:

Fibre Break

Network Incident Grade:

Major

Region Affected:

Johannesburg

Area/s Affected:

Athol

  • Maple Drive
  • South Avenue
  • Boundary Road
  • Copley Avenue
  • Ayr Road
  • Desborough Avenue
  • Dennis Road
  • Dumbarton Avenue

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are onsite investigating

--

Vumatel Emergency Change #1663 | Paulshof (Həll olundu) Orta

Təsiredici Başqa - Vumatel Emergency Change #1663 | Paulshof

  • 18/02/2021 23:00 - 13/04/2021 17:55
  • Son yenilənmə 18/02/2021 23:42

Good day,

 
Please be advised of the following emergency change.
 
Change Reference: #1663
Start Date: 18 February 2021 @ 23h00
End Date: 19 February 2021 @ 03h00
Area/s Affected: Paulshof
Network Type Affected: Active Ethernet
Change Description: Power Supply replacement
Change Impact: Residents will have no connectivity during this time
 

-- 

Vumatel Scheduled Change #1592 | Sandown (Həll olundu) Orta

Təsiredici Başqa - Vumatel Scheduled Change #1592 | Sandown

  • 23/02/2021 09:00 - 04/11/2021 18:00
  • Son yenilənmə 18/02/2021 23:39

Good Day,

 
Please be advised of the following scheduled change.
 
Change Reference: #1592
Start Date: 23 February 2021 @ 09h00
End Date: 25 February 2021 @ 17h00
Area/s Affected: Sandown
  • Amanda Lane
  • Billern Road
  • Centre Road
  • Daisy Street
  • Edward Rubenstein Drive
  • Grayston Drive
  • Linden Street
  • Stellenberg Place
  • Tempest Road
  • Willowbrook Place
Network Type Affected: GPON
Change Description: Dome joint cut-over
Change Impact: Residents will have no connectivity during this time
 

-- 

Vumatel Scheduled Change #1641 | Randpark Ridge (Həll olundu) Orta

Təsiredici Başqa - Vumatel Scheduled Change #1641 | Randpark Ridge

  • 22/02/2021 08:00 - 04/11/2021 18:00
  • Son yenilənmə 18/02/2021 23:38

Good Day,

 
Please be advised of the following scheduled change.
 
Change Reference: #1641
Start Date: 22 February 2021 @ 08h00
End Date: 26 March 2021 @ 17h00
Area/s Affected: Randpark Ridge
  • Bergsering Street
  • Bosbok Road
  • Dale Lace Avenue
  • Duiker Avenue
  • Ilala Palm Street
  • Impala Street
  • Jackson Street
  • Jan Frederick Avenue
  • Knoppiesdoring Street
  • Koekoek Road
  • Kremetart Street
  • Pongola Street
  • Redwood Street
  • Soetdoring Street
  • Sutherland Street
  • Sycamore Street
  • Yellowwood Street
Network Type Affected: Active Ethernet
Change Description: Remediation Project
Change Impact: Residents will have no connectivity  on one of the days during this time

Vumatel Scheduled Change #1644 | Emmarentia (Həll olundu) Orta

Təsiredici Başqa - Vumatel Scheduled Change #1644 | Emmarentia

  • 23/02/2021 08:00 - 04/11/2021 18:00
  • Son yenilənmə 18/02/2021 23:37

Good day,

 
Please be advised of the following scheduled change.
 
Change Reference: #1644
Start Date: 23 February 2021 @ 08h00
End Date: 26 February2021 @ 17h00
Area/s Affected: Emmarentia
  • Barry Hertzog Avenue
  • Caledon Road
  • Crocodile Road
  • Cunene Road
  • Hill Road
  • Hofmeyer Drive
  • Ingalele Road
  • John Mackenzie Drive
  • Komatie Road
  • Levubu Road
  • Limpopo Road
  • Linden Road
  • Louw Geldenhuys Drive
  • Marico Road
  • Malopo Road
  • Muirfield Road
  • Notwani Road
  • Olifants Road
  • Pafuri Road
  • Shengwedzi Road
  • Tana Road
  • The Braids Road
  • Troon Road
  • Umgwezi Road
  • Umtata Road
  • Vaal Road
Network Type Affected: Active Ethernet
Change Description: POP Migration
Change Impact: Residents will experience intermittent connectivity during this time

Vumatel Scheduled Change #1647 | Vosloorus (Həll olundu) Orta

Təsiredici Başqa - Vumatel Scheduled Change #1647 | Vosloorus

  • 25/02/2021 04:00 - 04/11/2021 18:00
  • Son yenilənmə 18/02/2021 23:35

Good Day,

 
Please be advised of the following scheduled change.
 
Change Reference: #1647
Start Date: 25 February 2021 @ 04h00
End Date: 25 February 2021 @ 06h00
Area/s Affected: Vosloorus
Network Type Affected: GPON
Change Description: LACP implementation
Change Impact: Residents will  have no connectivity during this time
 

-- 

Network Incident #4426 | Fibre break | Fairlands (Həll olundu) Tənqidi

Təsiredici Başqa - Active Ethernet

  • 16/02/2021 16:30 - 18/02/2021 00:48
  • Son yenilənmə 16/02/2021 16:31

Good Day,

We are experiencing the following network incident:

 

Network Incident Reference:

#4426

Network Incident Description:

Fibre break

Network Incident Grade:

Minor

Region Affected:

Gauteng

Area/s Affected:

Fairland

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

 

Network Incident #4402 | Fibre break | Sonneglans (Həll olundu) Tənqidi

Təsiredici Başqa - GPON

  • 16/02/2021 09:54 - 18/02/2021 00:48
  • Son yenilənmə 16/02/2021 14:54

Good Day,

We are experiencing the following network incident

 

Network Incident Reference:

4402

Network Incident Description:

Fibre break

Network Incident Grade:

Minor

Region Affected:

Johannesburg

Area/s Affected:

Sonneglans

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs

 

Kind Regards,

The VUMA Team

Scheduled Change #1643 | Parys (Həll olundu) Yüksək

Təsiredici Başqa - GPON

  • 15/02/2021 22:00 - 18/02/2021 00:48
  • Son yenilənmə 16/02/2021 12:49

Good Day,

 

The change has been extended until 16 February 2021 @ 17h00 due to unforeseen circumstances. We apologise for any inconvenience this may cause.

 

 

 

 

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1643

Start Date:

15 February 2021 @ 22h00

End Date:

16 February 2021 @ 10h00

Area/s Affected:

Parys

*Please see attached list for the streets that will be affected by the change

Network Type Affected:

GPON

Change Description:

Dome joint replacement

Change Impact:

Residents will have no connectivity during this time

 

--

Kind Regards,

The VUMA Team

Octotel | Outage | Strand and Gordons Bay (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel | Outage | Strand and Gordons Bay

  • 11/02/2021 10:00 - 18/02/2021 00:47
  • Son yenilənmə 11/02/2021 10:33

Strand Node

Strand Node services the following areas:  Strand, Gordons Bay.

Octotel engineers are attending to the issue and will update us with a resolution timeline as soon as possible.  

We apologise for any inconvenience caused.  

Vumatel Aerial | Cassledale | OLT Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Aerial | Cassledale | OLT Outage

  • 28/01/2021 13:36
  • Son yenilənmə 06/02/2021 09:14

Good Day,

 
Vumatel are experiencing the following network incident.
 

 

Network Incident Reference: #4269
Network Incident Description: OLT down 
Network Incident Grade: Major
Region Affected: Johannesburg
Area/s Affected: Casseldale
Network Type Affected: GPON
Current Resident Impact: Residents have no connectivity
Current Network Incident Status: Technicians have localised the fault and are evaluating the repair needed

Vumatel | Paulshof, Lonehill | Outage (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Paulshof, Lonehill | Outage

  • 06/02/2021 08:30 - 06/02/2021 12:35
  • Son yenilənmə 06/02/2021 09:13

Vumatel are currently experiencing an outage affecting Paulshof and Lonehill. This outage has been reported to Vumatel and we are awaiting feedback.

Vuma Village (SADV) | National | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vuma Village (SADV) | National | Outage

  • 21/01/2021 16:25 - 28/01/2021 18:35
  • Son yenilənmə 21/01/2021 17:44

Vumatel are aware of an outage affecting large parts of Vuma Village's network

 

Network Incident Reference:  #4213

Network Incident Description:  Logical failure

Network Incident Grade:  Critical

Region Affected:  National

Network Type Affected:  Vuma Village

Current Resident Impact:  Residents have no connectivity

Current Network Incident Status:  Technicians are investigating

Vumatel | Ekhuruleni | Logical Failure (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Ekhuruleni | Logical Failure

  • 21/01/2021 16:25 - 28/01/2021 18:36
  • Son yenilənmə 21/01/2021 17:43

Good Day,
 
Vumatel are experiencing the following network incident.
 

 

Network Incident Reference: #4210
Network Incident Description: Logical Failure
Network Incident Grade: Major
Region Affected: Ekurhuleni
Area/s Affected: Dawn Park
Casseldale
Hospitalview
Pomona
Network Type Affected: GPON
Current Resident Impact: Residents will experience intermittent connectivity or no connectivity
Current Network Incident Status: Technicians have identified the issue and are working to resolve it

Vumatel | Cape Town | All Areas (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Cape Town | All Areas

  • 21/01/2021 15:00 - 28/01/2021 18:36
  • Son yenilənmə 21/01/2021 17:39

We are aware of a general outage on Vumatel's network affecting all Cape Town Areas. Vumatel are currently investigating the issue. No ETR has been provided as yet.

Update 15:15: Vumatel NOC have acknowledged the issue and their engineers are currently investigating. More updates to follow.

Update 15:30: Vumatel NOC have determined this to be a "Logical Error" Affecting the entire Trenched network in Cape Town. More updates to follow

Update 17:15: Vumatel NOC have confirmed that connectivity has been restored. Services are being monitored.

TT Connect | Farramere | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect | Farramere | Outage

  • 16/12/2020 15:17 - 06/02/2021 09:14
  • Son yenilənmə 16/12/2020 20:43

Dear TT Connect Client,                                                                                                                                                            

TT Connect are currently experiencing no connectivity / limited service in parts of Farrarmere  including: Eugen marias street , Belloc road , Barley street , Mercury street , and surrounding streets are affected

Technicians have been dispatched. Updates will follow.

Update 20:16:

Technician was sent to site and found the issue.

The Link is faulty and it was escalated. We are currently waiting update for the maintenance team.

As soon as we get the update we will update everyone.

We apologies for the inconvenience

Vumatel Scheduled Change | Weltevreden Park (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Weltevreden Park

  • 25/11/2020 08:00 - 01/12/2020 17:00
  • Son yenilənmə 16/12/2020 18:19

Change Reference:

#1367

Start Date:

25 November 2020 @ 08h00

End Date:

01 December 2020 @ 17h00

Area/s Affected:

Weltevreden Park

Streets Affected:

·  Bietou Turn

·  Brook Road

·  Brug Road

·  Cornelius Street

·  Fern Road

·  Grand Prix Street

·  Javelin Crescent

·  Kloofhout Turn

·  Moss Road

·  Spring Road

·  Vale Road

Network Type Affected:

Active Ethernet

Change Description:

Network Street Cabinet cleanup

Change Impact:

Clients will have no connectivity during this time

Vumatel | Outage | West Rand (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Outage | West Rand

  • 06/12/2020 12:30 - 16/12/2020 20:44
  • Son yenilənmə 06/12/2020 13:18

Good Day,
 

Please note Vumatel are experiencing an outage in the following areas:

 
Network Incident Reference: #3916
Network Incident Description: Logical failure
Network Incident Grade: Critical
Region Affected: Johannesburg
Area/s Affected:
  • Cliffview  
  • Fairlands
  • Northcliff
  • Welridge  
  • Weltevreden Park
Network Type Affected: Active Ethernet
Current Resident Impact: Residents have no connectivity
Current Network Incident Status: Technicians are investigating

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni (Həll olundu) Tənqidi

Təsiredici Başqa - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Benoni

  • 26/11/2020 06:00 - 06/02/2021 09:15
  • Son yenilənmə 23/11/2020 09:21

Schedule Start Dates/Times:

26.11.2020 – 06:00

Schedule End Dates/Times:

26.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Farrarmere, Benoni

  • Bayley Street, Wordsworth Road, Sheridan Road and surrounding streets

 

Parts of Rynfield, Benoni

  • Lessing Street and surrounding streets
  • Indobali Estate, Barbet Road

 

Parts of Brentwood Park, Benoni

  • Swellendam Street and surrounding streets

 

Parts of Country View, Benoni

  • Prince Alfred Drive and surrounding streets

 

 

 

Customers should experience intermittent to no internet connection during this time.

 

Vumatel Scheduled Change| Florida (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change| Florida

  • 24/11/2020 08:00 - 16/12/2020 18:19
  • Son yenilənmə 23/11/2020 09:11

Change Reference:

#1331

Start Date:

24 November 2020 @ 08h00

End Date:

25 November 2020 @ 18h00

Area/s Affected:

Florida

·  9th Avenue

·  Alexandra Street

·  Barry Hertzog Drive

·  Beacon Road

·  Bona Vista Road

·  Conradie Street

·  Craig Street

·  Eendrag Street

·  Floral Place

·  Goldvis Avenue

·  Hattingh Street

·  Hinsbeeck Avenue

·  Louis Botha Avenue

·  Madeline Street

·  Naomi Street

·  North Avenue

·  Olympus Road

·  Ontdekkers Road

·  Rowan Place

·  Stiglingh Street

·  The Highway Street

Network Type Affected:

GPON

Change Description:

Dome joint cable management

Change Impact:

Residents will have no connectivity during this time

Vumatel Scheduled Change | Kuils River South | Glenlily (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Kuils River South | Glenlily

  • 26/11/2020 08:00 - 06/02/2021 09:15
  • Son yenilənmə 23/11/2020 09:10

Change Reference:

#1364

Start Date:

26 November 2020 @ 08h00

End Date:

26 November 2020 @ 17h00

Area/s Affected:

Kuils River South

  • Glenlily MDU

Network Type Affected:

Active Ethernet

Change Description:

Dome joint cut-over

Change Impact:

Residents will have no connectivity during this time

Vumatel Scheduled Change | Melville & Quellerina (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Melville & Quellerina

  • 26/11/2020 03:00 - 06/02/2021 09:14
  • Son yenilənmə 23/11/2020 09:09

Change Reference:

#1297

Start Date:

26 November 2020 @ 03h00

End Date:

26 November 2020 @ 05h00

Area/s Affected:

Melville
Quellerina

Network Type Affected:

GPON

Change Description:

Redundancy Project

Change Impact:

Residents will have no connectivity during this time

Vumatel Scheduled Change | Rondebosch East (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Rondebosch East

  • 25/11/2020 09:00 - 06/02/2021 09:15
  • Son yenilənmə 23/11/2020 09:09

Change Reference:

#1387

Start Date:

25 November 2020 @ 09h00

End Date:

25 November 2020 @ 17h00

Area/s Affected:

Rondebosch East

  • Athlone Street
  • Lady May Street
  • Manly Road

Network Type Affected:

Active Ethernet

Change Description:

Fibre cable replacement

Change Impact:

Residents will have no connectivity during this time

Vumatel Scheduled Change | Helderkruin (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Helderkruin

  • 26/11/2020 08:00 - 06/02/2021 09:15
  • Son yenilənmə 23/11/2020 09:08

Change Reference:

#1332

Start Date:

26 November 2020 @ 08h00

End Date:

27 November 2020 @ 18h00

Area/s Affected:

Helderkruin

·  Albatros Avenue

·  Baanbreker Avenue

·  Cessna Close

·  Cockcraft Street

·  Comanche Street

·  Crous Drive

·  Gabriel Crescent

·  Grosskopf Street

·  Hilderbrand Street

·  Impala Avenue

·  Koedoe Bessie Avenue

·  Leipoldt Street

·  Mimosa Street

·  Newart Street

·  Panorama Road

·  Pipers Close

·  Ria Street

·  Timotheus Street

·  Transo Avenue

·  Vista Place

·  Wag-'n-Bietjie Street

·  Watson Street

Network Type Affected:

GPON

Change Description:

Dome joint cable management

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Scheduled Change | Victory Park (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Victory Park

  • 24/11/2020 08:00 - 06/02/2021 09:16
  • Son yenilənmə 23/11/2020 09:07

Change Reference:

#1373

Start Date:

24 November 2020 @ 08h00

End Date:

30 November 2020 @ 17h00

Area/s Affected:

Victory Park

  • Leighton Road
  • Millway Road
  • Road No 3 Road

Network Type Affected:

Active Ethernet

Change Description:

Retractanet replacement

Change Impact:

Residents will have no connectivity during this time

Vumatel Scheduled Change| Multiple Sites (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change| Multiple Sites

  • 25/11/2020 01:00 - 06/02/2021 09:16
  • Son yenilənmə 23/11/2020 08:47

 

Change Reference:

#1311

Start Date:

25 November 2020 @ 01h00

End Date:

25 November 2020 @ 04h00

Area/s Affected:

Bromhof
Jukskei Park
Norscot
Northwold
Olivedale
Randpark Ridge
Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Migration onto 100GB switches and backhaul

Change Impact:

Residents will have no connectivity during this time

Vumatel Scheduled Change | Multiple Site (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Multiple Site

  • 24/11/2020 01:00 - 16/12/2020 18:19
  • Son yenilənmə 23/11/2020 08:46

 

Change Reference:

#1310

Start Date:

24 November 2020 @ 01h00

End Date:

24 November 2020 @ 04h00

Area/s Affected:

Allen Glen
Cliffview
Fairland
Greymont
Northcliff
Welridge
Weltevreden Park

Network Type Affected:

Active Ethernet

Change Description:

Migration onto 100GB switches and backhaul

Change Impact:

Residents will have no connectivity during this time

TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston (Həll olundu) Tənqidi

Təsiredici Başqa - TT CONNECT - PLANNED UPGRADE MAINTENANCE NOTIFICATION - Parts of Bedfordview & Oriel, Germiston

  • 25/11/2020 06:00 - 06/02/2021 09:16
  • Son yenilənmə 23/11/2020 08:45

Schedule Start Dates/Times:

25.11.2020 – 06:00

Schedule End Dates/Times:

25.11.2020 – 08:00

Change Control Type:

Planned Upgrade Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

02:00:00

 

 

Affected Area:

Parts of Bedfordview, Germiston

  • Ferguson Road, Harper Rd, Florence Ave and surrounding streets
  • Lavin Road,  and surrounding streets
  • Harcus Road and surrounding streets
  • Allen Road and surrounding streets
  • Allengrove Road and surrounding streets
  • Van Buuren Road and surrounding streets
  • The Meridian (complex/estate)
  • Villa Abrosia (complex/estate) , Kirkby Road
  • Marensky (office park),

 

Parts of Oriel, Germiston

  • Nettleton Road and surrounding streets
  • Elizabeth Road and surrounding streets

 

Link Layer down time in Salt Rock +- 4 hours (Həll olundu) Tənqidi

Təsiredici Başqa - Link Layer down time in Salt Rock +- 4 hours

  • 16/11/2020 09:23 - 23/11/2020 08:44
  • Son yenilənmə 16/11/2020 09:25

Link Layer sites in Salt Rock will go down this morning for +-4hours. Link Layer are replacing core fibre damaged by Siza Water.

 

Vumatel Scheduled Change| Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change| Cape Town

  • 18/11/2020 00:00 - 23/11/2020 08:44
  • Son yenilənmə 13/11/2020 09:54

Good day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1309

Start Date:

18 November 2020 @ 00h00

End Date:

18 November 2020 @ 04h00

Area/s Affected:

Eden Park
Kuilsrivier North
Kuilsrivier South
Kuilsrivier West
Protea Height East
Protea Heights West

Network Type Affected:

Active Ethernet

Change Description:

Network Infrastructure Migration

Change Impact:

Residents will have no connectivity during this time

Vumatel Scheduled Change | Ottery North (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Ottery North

  • 19/11/2020 08:00 - 23/11/2020 08:44
  • Son yenilənmə 13/11/2020 09:53

Good day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1296

Start Date:

19 November 2020 @ 08h00

End Date:

19 November 2020 @ 17h00

Area/s Affected:

Ottery North

  • Adamastor Road
  • Cariad Road
  • Monowarr Road
  • Woodlands Road

Network Type Affected:

Active Ethernet

Change Description:

Retractanet replacement

Change Impact:

Residents will have no connectivity during this time

TT CONNECT - PLANNED MAINTENANCE NOTIFICATION - Greenstone, Modderfontein, Eastleigh & Marais Steyn Park (Həll olundu) Tənqidi

Təsiredici Başqa - TT CONNECT - PLANNED MAINTENANCE NOTIFICATION - Greenstone, Modderfontein, Eastleigh & Marais S

  • 16/11/2020 23:00 - 23/11/2020 08:44
  • Son yenilənmə 13/11/2020 09:52

Schedule Start Dates/Times:

16.11.2020 – 23:00

Schedule End Dates/Times:

17.11.2020 – 02:00

Change Control Type:

Planned Maintenance

Service Impact:

Minimal

Expected Maintenance Time:

03:00:00

 

 

Affected Area:

Greenstone:

  • Emerald Estate
  • Waterstone Park
  • Pebble Creek
  • Aloe Place
  • Strelitzia Estate

 

Modderfontein:

  • Lakeside Village
  • Thornhill Estate
  • Longmeadow

 

Parts of Eastleigh & Marais Steyn Park

Vumatel | Bothasig | Power Failure (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Bothasig | Power Failure

  • 12/11/2020 17:20 - 23/11/2020 08:44
  • Son yenilənmə 12/11/2020 17:58

Good Day,

Vumatel are experiencing the following network incident.
 
Network Incident Reference:   #3754
Network Incident Description:   Power Failure
Network Incident Grade:   Major
Region Affected:   Cape Town
Area/s Affected:   Bothasig
Network Type Affected:  Active Ethernet
Current Resident Impact:   Residents have no connectivity
Current Network Incident Status:   Technicians are en-route to investigate
 

Fibre break | Bryanston East sector 3 (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Bryanston East sector 3

  • 06/11/2020 11:24 - 13/11/2020 09:51
  • Son yenilənmə 06/11/2020 11:24

Good Day,

Vumatel are experiencing the following network incident

 

Network Incident Reference:

3687

Network Incident Description:

Fibre break

Network Incident Grade:

Low

Region Affected:

Johannesburg

Area/s Affected:

Bryanston East sector 3

  • Bryanston Drive
  • Mount Street
  • Eccleston Crescent
  • Earling Crescent
  • Cross Road

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

T CONNECT - SERVICE INTERRUPTION NOTICE: Beyerspark, Benoni (Həll olundu) Tənqidi

Təsiredici Başqa - T CONNECT - SERVICE INTERRUPTION NOTICE: Beyerspark, Benoni

  • 04/11/2020 14:03 - 13/11/2020 09:51
  • Son yenilənmə 04/11/2020 14:04

 TT Connect are currently experiencing no connectivity / limited service in parts of Beyerspark, Benoni

 

  • Streets affected

 

    • Kranskop Street and surrounding streets

 

TT CONNECT - SERVICE INTERRUPTION NOTICE: Atlasville, Boksburg (Həll olundu) Tənqidi

Təsiredici Başqa - TT CONNECT - SERVICE INTERRUPTION NOTICE: Atlasville, Boksburg

  • 04/11/2020 13:49 - 13/11/2020 09:51
  • Son yenilənmə 04/11/2020 13:50

TT CONNECT are currently experiencing no connectivity / limited service in parts of Atlasville, Boksburg

 

  • Streets affected

 

    • Fiscal Street, Kwikkie Street, Sun Street, Reier Street and surrounding streets

 

 

Technicians have been dispatched. Updates will follow.

 

TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Benoni (Həll olundu) Tənqidi

Təsiredici Başqa - TT CONNECT - SERVICE INTERRUPTION NOTICE: Parts of Benoni

  • 02/11/2020 12:40 - 04/11/2020 13:50
  • Son yenilənmə 02/11/2020 12:40

Dear TT Connect Partner, 

 

We have identified a link fault that has been affecting parts of the Benoni area.

Engineers are investigating the intermittent/speed fault. ETR: 12:30 PM today.

 

TT CONNECT - SERVICE INTERRUPTION NOTICE: All Areas (Həll olundu) Tənqidi

Təsiredici Başqa - TT CONNECT - SERVICE INTERRUPTION NOTICE: All Areas

  • 31/10/2020 17:10 - 04/11/2020 13:50
  • Son yenilənmə 31/10/2020 17:24

TT Connectt are currently experiencing no connectivity / limited service in parts of the network.

TT Connect Engineers are investigating the fault. Updates will follow.

TT Connect | General | Emergency Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect | General | Emergency Maintenance

  • 31/10/2020 23:00 - 18/02/2021 00:48
  • Son yenilənmə 31/10/2020 17:23

TT Connect have scheduled emergency Network Maintenance to resolve continued network outages affecting their network.

Network maintenance is scheduled between 23:00 (31 October 2020) and 01:00 (01 November 2020).

Please note that you may experience intermittent connectivity during this maintenance window.

Web sQuad engineers will be monitoring services to ensure all services are restored.

TT Connect Service Notice Interruption: Lakefield, Benoni (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect Service Notice Interruption: Lakefield, Benoni

  • 21/10/2020 08:53 - 30/10/2020 13:26
  • Son yenilənmə 21/10/2020 08:55

Dear TT Connect Partner, 

 TT Connect Technicians are currently investigating a power failure to the exchange in some parts of the Benoni area (Lakefield), updates will follow.

 

 

FTTH - JHB - Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - FTTH - JHB - Maintenance

  • 21/10/2020 00:00 - 21/10/2020 00:40
  • Son yenilənmə 21/10/2020 00:39

Dear Web sQuad Client

Web sQuad will be conducting maintenance on critical infrastructure in the JHB region

Date: 21 October 2020

Time: 00:00-01:00

Expected downtime: 20-30 minutes per affected area

Reason: Critical Core software upgrades

Netstream Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Netstream Outage

  • 19/10/2020 15:19 - 21/10/2020 08:55
  • Son yenilənmə 19/10/2020 15:20

Good Day

 

Kindly note that we currently have multiple sites offline in Alberton.

 

We have escalated the issue with our backhaul providers as soon as we have feedback on what the issue is we will update you.

 

Kindly see below of sites that are currently offline:

 

  • Bassonia Rock
  • Saxon Hof
  • Mont Serrat
  • Mont Serrat 1
  • Mont Serrat 2
  • Montagu
  • Montagu 1
  • Preston Place
  • Rose Gardens

TT Connect SERVICE INTERUPTION NOTICE: Illiodale, Edenvale (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect SERVICE INTERUPTION NOTICE: Illiodale, Edenvale

  • 15/10/2020 15:59 - 19/10/2020 15:20
  • Son yenilənmə 15/10/2020 15:59

Dear TT Connect Partner, 

 

 

We are currently experiencing no connectivity / limited service in the following areas:

 

  • Illiondale, Edenvale

 

Technician has been dispatched. Updates will follow.

 

Regards,

TT Connect

TT Connect SERVICE INTERUPTION NOTICE: Benoni (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect SERVICE INTERUPTION NOTICE: Benoni

  • 15/10/2020 15:57 - 19/10/2020 15:20
  • Son yenilənmə 15/10/2020 15:59

Dear TT Connect Partner, 

 

We are currently experiencing no connectivity / limited service in the following areas: Benoni

Technicians have been dispatched. Updates will follow.

Emergency Link Layer Maintenance in Salt Rock (Həll olundu) Tənqidi

Təsiredici Başqa - Emergency Link Layer Maintenance in Salt Rock

  • 09/10/2020 10:00 - 15/10/2020 16:00
  • Son yenilənmə 09/10/2020 08:29

Good day 

Please note Link Layer will be completing emergency maintenance at their Salt Rock POP at 10:00 am expected downtime 30 minutes. 

Fibre Break| Johannesburg North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Johannesburg North

  • 08/10/2020 11:54 - 06/02/2021 09:14
  • Son yenilənmə 08/10/2020 11:54

Good Day,

 

Vumatel are experiencing the following network incident.

 

Network Incident Reference:

#3280

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Region Affected:

Johannesburg

Area/s Affected:

Johannesburg North

·  Market Street

·  Post Office Street

·  Rose Street

·  Middle Street

·  Church Street

·  School Street 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Octotel | Rondebosch (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel | Rondebosch

  • 23/09/2020 00:00 - 18/02/2021 00:48
  • Son yenilənmə 22/09/2020 22:07

Octotel Engineers will be performing Hardware maintenance at their Rondebosch node.

 

Date: 23 September 2020

Time: 00:00 - 04:00

Expected downtime: 2 hours

Service affecting: Clients will have no connectivity during this time

Octotel engineers will be monitoring services during this time to ensure services are restored.

Evotel | Krugersdorp (Həll olundu) Tənqidi

Təsiredici Başqa - Evotel | Krugersdorp | Outage

  • 22/09/2020 21:55 - 15/10/2020 16:00
  • Son yenilənmə 22/09/2020 21:56

Please note, Evotel is currently experiencing Backhaul issues in Krugersdorp. They currently have their technicians out investigating the issue.

Evotel do not have an ETA as of yet but will update you once an ETA has been received or issue is resolved.

Evotel Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Outage - Randfontein and parts of Krugersdorp

  • 21/09/2020 08:13 - 19/10/2020 15:20
  • Son yenilənmə 21/09/2020 08:18

Good Day,

Please kindly note, we are aware of the current outage in Randfontein and parts of Krugersdorp. Our technicians have been dispatched for resolution.

We will update the community and we do apologise for the inconvenience.

Kind Regards

Web sQuad Team

WACS Route Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - WACS Route Maintenance

  • 17/09/2020 09:00 - 17/09/2020 15:58
  • Son yenilənmə 17/09/2020 15:05

International Transit Notification:
One of our upstream providers has picked up on an issue and will be conducting Emergency maintenance on their WACS path tomorrow:
Date: 17 September 2020
Time: SAST 09:00 - 17:00

We will steer traffic via our other transit providers during this time - there remains a risk of elevated latency as some traffic may route via the East Coast.

MTN Call Routing Issue (Həll olundu) Tənqidi

Təsiredici Başqa - VOIP Services | MTN Inbound and Outbound Calls

  • 17/09/2020 08:00 - 22/09/2020 21:56
  • Son yenilənmə 17/09/2020 10:17

Dear Web sQuad Voice Client

MTN are experiencing outages on interconnects facing various networks. Unfortunately Voice traffic between our network and theirs has been affected by this. They are currently working to resolve this issue. We have not received an ETR.

Voice Team

Web sQuad

Fibre Break| Johannesburg North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Johannesburg North

  • 12/09/2020 09:06 - 22/09/2020 21:57
  • Son yenilənmə 12/09/2020 09:07

Good Day,

 

We are experiencing the following network incident.

 

Network Incident Reference:

#3280

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Region Affected:

Johannesburg

Area/s Affected:

Johannesburg North

·  Market Street

·  Post Office Street

·  Rose Street

·  Middle Street

·  Church Street

·  School Street

·  Selbourne Street

·  Oosterland Avenue

·  Pritchard Street

·  Victoria Street

·  Carlton Street

·  Conduit Street

·  Westminster Road

·  Government Road

·  Short Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians will continue with repairs in the morning

Netstream Emergency Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Netstream Emergency Maintenance

  • 12/09/2020 08:58 - 22/09/2020 21:57
  • Son yenilənmə 12/09/2020 09:00

Please note that Netstream's backhaul providers are conducting emergency unscheduled maintenance.

Vumatel Scheduled Change | Rynfield (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Rynfield

  • 14/09/2020 10:00 - 22/09/2020 21:57
  • Son yenilənmə 11/09/2020 15:13

Good Day,

 

Please be advised of the following schedule change.

 

Change Reference:

#1056

Start Date:

14 September 2020 @ 10h00

End Date:

16 September 2020 @ 17h00

Area/s Affected:

Rynfield

·  Hartshorne Street

·  Pretoria Road

·  Reid Street

Network Type Affected:

Active Ethernet

Change Description:

Dome Joint repair

Change Impact:

Clients will experience intermittent connectivity during this time

 

Vumatel Scheduled Change | Kensington (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Kensington

  • 15/09/2020 09:00 - 22/09/2020 21:57
  • Son yenilənmə 11/09/2020 15:13

Good Day,

Please be advised of the following scheduled change.

 

Change Reference:

#1011

Start Date:

15 September 2020 @ 09h00

End Date:

17 September 2020 @ 16h00

Area/s Affected:

Kensington  - Please refer to the attached list for the Streets affected by this change

Network Type Affected:

GPON

Change Description:

Feeder Cable replacement

Change Impact:

Residents will experience intermittent connectivity during this time

Vumatel | Protea Heights | Service Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Protea Heights | Service Outage

  • 05/09/2020 19:46 - 22/09/2020 21:57
  • Son yenilənmə 05/09/2020 19:49

Vumatel are currently experiencing the following outage:

Network Incident Reference: #3261Network

Incident Description: Hardware Failure

Network Incident Grade: MajorRegion

Affected: Cape TownArea/s

Affected: Proteaheights-west

Type Affected:Active Ethernet

Resident Impact:Residents have no connectivity

Network Incident Status:Technicians are en-route to investigate

Fibre Break | Sundowner (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Sundowner

  • 04/09/2020 10:34 - 22/09/2020 21:57
  • Son yenilənmə 04/09/2020 10:34

Good Day,

 

We are experiencing the following network incident.

 

Network Incident Reference:

#3243

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Region Affected:

Johannesburg

Area/s Affected:

Sundowner

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

Vumatel Hardware failure | Kuilsrivier-south (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Hardware failure | Kuilsrivier-south

  • 04/09/2020 10:21 - 22/09/2020 21:57
  • Son yenilənmə 04/09/2020 10:22

 

Network Incident Reference:

#3235

Network Incident Description:

Hardware failure 

Network Incident Grade:

Low

Region Affected:

Cape Town

Area/s Affected:

kuilsrivier-south

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Technicians have restored services

Power failure | Buccleuch (Həll olundu) Tənqidi

Təsiredici Başqa - Power failure | Buccleuch

  • 04/09/2020 09:48 - 22/09/2020 21:57
  • Son yenilənmə 04/09/2020 09:49

Good Day,

 

We are experiencing the following network incident.

 

Network Incident Reference:

#3232

Network Incident Description:

Power failure 

Network Incident Grade:

Major

Region Affected:

Johannesburg

Area/s Affected:

Buccleuch

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault  

Vumatel Scheduled Change | Senderwood (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Senderwood

  • 08/09/2020 09:00 - 02/11/2020 12:40
  • Son yenilənmə 28/08/2020 09:32

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#897

Start Date:

08 September 2020 @ 09h00

End Date:

27 October 2020 @ 17h00

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will experience intermittent connectivity during this time

 

Vumatel Scheduled Change| Edgemead (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change| Edgemead

  • 03/09/2020 08:00 - 11/09/2020 15:13
  • Son yenilənmə 28/08/2020 09:31

Good Day,

 

Please be advised of the following schedule change.

 

Change Reference:

#966

Start Date:

03 September 2020 @ 08h00

End Date:

03 September 2020 @ 17h00

Area/s Affected:

Edgemead

  • Cairn Close
  • Klaassenkop Close

Network Type Affected:

Active Ethernet

Change Description:

Retractanet replacement

Change Impact:

Residents will have no connectivity  on one of the days during thi

Openserve Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Openserve Outage

  • 18/08/2020 17:27 - 28/08/2020 09:30
  • Son yenilənmə 18/08/2020 17:29

Good day, 

Please note that there Openserve traffic in all regions are not receiving throughput or authentication issues. Openserve is currently investigating and we will provide furhter feedback as soon as we receive it.

Netstream Outage/Fibre break (Həll olundu) Tənqidi

Təsiredici Başqa - Nestream Outage/Fibre Break The Straight

  • 18/08/2020 10:21 - 28/08/2020 09:30
  • Son yenilənmə 18/08/2020 10:35

Please be advised Netstream has reported that there has been a fibre break effecting -

  • The Straight

Technicians have been dispatched to site and we will provide updates as soon as we have feedback.

 

Netstream - Sites Offline (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/08/2020 10:16 - 28/08/2020 09:30
  • Son yenilənmə 18/08/2020 10:32

Good Day,

Please be advised that The Straight is still currently offline.

The issue has been re-escalated and a technician has been dispatched to site to test the equipment and reboot all the equipment.

Will update again as soon as we have an update.

Kind Regards,

 

Octotel Outage - Strand (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel Outage - Strand

  • 03/08/2020 16:52 - 28/08/2020 09:30
  • Son yenilənmə 03/08/2020 16:56

 
We are aware that connectivity to Octotel Strand Node is currently compromised. Upon investigation, the teams have found that our network is affected by a break on the side of our metro provider feeding their node. We have requested an update and will advise as soon as we have received a response.

Emergency Change | Lower Umhlanga (Həll olundu) Tənqidi

Təsiredici Başqa - Emergency Change | Lower Umhlanga

  • 01/08/2020 08:00 - 28/08/2020 09:30
  • Son yenilənmə 31/07/2020 15:27

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#850

Start Date:

01 August 2020 @ 08h00

End Date:

01 August 2020 @ 16h00

Area/s Affected:

Lower Umhlanga

Streets Affected:

·  Ridge Road

·  Durban View Road

·  Stanley Grace Crescent

·  Marine Drive

·  Chartwell Drive

·  Eastmoor Crescent

·  Burnham Drive

·  Forest Drive

·  Michel Avenue

·  Loerie Crescent

MDU's Affected:

·  Ezulwini

·  Kayalanga

·  Sand Piper Cove

·  Marine Terraces

·  Indigo

·  Coral Head

·  Il Palazzo

·  Manzini

·  Marine Mews

·  San Marina

·  The Cove

·  The Dunes La Lucia

·  The Lighthouse Quarter

·  The Zone

Network Type Affected:

Active Ethernet

Change Description:

Emergency Feeder cable replacement requested by our fibre provider

Change Impact:

Residents will have no connectivity during this time

Octotel Network Notice - Athlone Node Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel Network Notice - Athlone Node Maintenance

  • 04/08/2020 03:00 - 28/08/2020 09:30
  • Son yenilənmə 31/07/2020 15:25

Octotel will be performing hardware maintenance at their Athlone Node environment. 

The maintenance is scheduled for: 

Date: Tuesday, 4th August 2020
Time: 3:00am - 05:00am
Duration: 2 hours
Estimated Time: 30mins


During this time customers may experience intermittent connectivity, packet loss and high latency.  

Octotel engineers will be onsite during this time to ensure the maintenance is kept to an absolute minimum.


Vumatel Emergency Change | Lower Umhlanga (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Lower Umhlanga

  • 01/08/2020 08:00 - 31/07/2020 15:25
  • Son yenilənmə 28/07/2020 10:07

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#850

Start Date:

01 August 2020 @ 08h00

End Date:

01 August 2020 @ 16h00

Area/s Affected:

Lower Umhlanga

Streets Affected:

·  Ridge Road

·  Durban View Road

·  Stanley Grace Crescent

·  Marine Drive

·  Chartwell Drive

·  Eastmoor Crescent

·  Burnham Drive

·  Forest Drive

·  Michel Avenue

·  Loerie Crescent

MDU's Affected:

·  Ezulwini

·  Kayalanga

·  Sand Piper Cove

·  Marine Terraces

·  Indigo

·  Coral Head

·  Il Palazzo

·  Manzini

·  Marine Mews

·  San Marina

·  The Cove

·  The Dunes La Lucia

·  The Lighthouse Quarter

·  The Zone

Network Type Affected:

Active Ethernet

Change Description:

Emergency Feeder cable replacement requested by our fibre provider

Change Impact:

Residents will have no connectivity during this time

 

Emergency Network Notification (Həll olundu) Tənqidi

Təsiredici Başqa - WACS Cable Emergency Change

  • 27/07/2020 20:00 - 31/07/2020 15:25
  • Son yenilənmə 27/07/2020 17:49

Emergency Network Notification (At Risk):

 

We have just been notified by our upstreams that WACS will be conducting emergency maintenance this evening. 

 

Maintenance Window: 20:00 - 01:00 (5 hours)

 

Effect: Should there be any outages, we will fail over to the EASSy path - users will experience increased latency during this time

 

We will, as always, be monitoring this closely to ensure things run smoothly.

Emergency Network Maintenance - Durban (Həll olundu) Yüksək

Təsiredici Başqa - Emergency Network Maintenance - Durban

  • 25/07/2020 14:00 - 26/07/2020 13:17
  • Son yenilənmə 25/07/2020 14:07

Dear Web sQuad Client

We are required to implement emergency maintenance in Durban. Services may be momentarily affected by these changes during the above window.

We apologise for the inconvenience caused.

The Web sQuad team

Fibre break | Rosebank and Mowbray (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Rosebank and Mowbray

  • 23/07/2020 09:26 - 24/07/2020 09:16
  • Son yenilənmə 23/07/2020 09:26

Good Day,

Vumatel are experiencing the following network incident  

 

Network Incident Reference:

 #2962

Network Incident Description:

Fibre break 

Network Incident Grade:

 Minor 

Area/s Affected:

Rosebank and Mowbray

Network Type Affected:

GPON

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

Technicians are continuing with repairs this morning

Vumatel Scheduled Change | Sandown, Morningside & Riverside (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Sandown, Morningside & Riverside

  • 23/07/2020 02:00 - 24/07/2020 09:16
  • Son yenilənmə 16/07/2020 16:08

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#782

Start Date:

23 July 2020 @ 02h00

End Date:

23 July 2020 @ 06h00

Area/s Affected:

Sandown
Morningside
Riverside

Network Type Affected:

GPON

Change Description:

Backhaul Link migration

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Scheduled Change | Vorna Valley (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Vorna Valley

  • 25/07/2020 08:00 - 28/07/2020 10:06
  • Son yenilənmə 16/07/2020 15:48

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#795

Start Date:

25 July 2020 @ 08h00

End Date:

26 July 2020 @ 18h00

Area/s Affected:

Vorna Valley

Network Type Affected:

GPON

Change Description:

Fibre cable replacement

Change Impact:

Residents will experience intermittent connectivity during this time

 

--

Vumatel Scheduled Change | Savoy (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Savoy

  • 21/07/2020 08:00 - 28/08/2020 09:30
  • Son yenilənmə 16/07/2020 15:47

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#793

Start Date:

21 July 2020 @ 08h00

End Date:

23 July 2020 @ 20h00

Area/s Affected:

Savoy

Network Type Affected:

GPON

Change Description:

ONT migration to the new OLT

Change Impact:

Residents will experience intermittent connectivity on one of the days during the change window

 

Vumatel Fibre Break | Lansdowne & Kenwyn (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Fibre Break | Lansdowne & Kenwyn

  • 16/07/2020 15:26 - 20/07/2020 14:34
  • Son yenilənmə 16/07/2020 15:45

Good Day,

We are experiencing the following network incident

 

Network Incident Reference:

 #2919

Network Incident Description:

 Fibre break

Network Incident Grade:

 Minor

Area/s Affected:

Lansdowne & Kenwyn

Network Type Affected:

 Active Ethernet

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

  Technicians have localised the fault and have started repairs

Vumatel Fibre Break | Valmary Park (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Fibre Break | Valmary Park

  • 16/07/2020 15:21 - 20/07/2020 14:34
  • Son yenilənmə 16/07/2020 15:22

Good Day,

We are experiencing the following network incident,

 

Network Incident Reference:

#2920

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Area/s Affected:

Valmary Park :

  • Durbanville Avenue
  • Malan Steet
  • Mills Street
  • Rodger Street
  • Lindenberg Avenue
  • Derby Avenue
  • Van Der Byl Avenue
  • Van Der Westhuize Avenue
  • Magnolia Crescent
  • Bond Avenue
  • Starke Street
  • Rodger Street
  • Lindenberg Avenue
  • Louw Street
  • Benurban Road
  • Simonsberg Road
  • Dalsig Way
  • Oxford Street
  • Greenville Close
  • Hugo Street
  • Panorama Avenue
  • Jacaranda Street
  •  Baxter Avenue

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

Vumatel Fibre Break | Quellerina (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Fibre Break | Quellerina

  • 16/07/2020 15:21 - 16/07/2020 16:08
  • Son yenilənmə 16/07/2020 15:21

Good Day,

 

We are experiencing the following network incident.

 

Network Incident Reference:

#2925

Network Incident Description:

PoP down

Network Incident Grade:

Major

Area/s Affected:

Quellerina

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are enroute to investigate

 

POP Down | Wynberg Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - POP Down | Wynberg Cape Town

  • 15/07/2020 10:40 - 16/07/2020 15:20
  • Son yenilənmə 15/07/2020 10:40

Good Day,

Vumatel are experiencing the following network incident

 

Network Incident Reference:

Network Incident #2911

Network Incident Description:

POP Down

Network Incident Grade:

Major

Area/s Affected:

Wynberg

Network Type Affected:

Active ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

TT Connect Emergency Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - TT Connect Emergency Maintenance

  • 16/07/2020 08:30 - 20/07/2020 14:34
  • Son yenilənmə 15/07/2020 10:39

 

Schedule Start Dates/Times:

16.07.2020 – 08h30

Schedule End Dates/Times:

16.07.2020 – 16h00

Change Control Type:

Emergency Maintenance

Service Impact:

Yes

Expected Downtime:

03:00:00

Expected Duration:

07:30:00

 

Area:

Glen Lodge, Palliser Road, Eden Glen

Description:

The TT Connect team needs to perform maintenance in the exchange to cater for additional equipment.

Summary:

 

Clients situated in the above areas will experience intermittent to no internet connection during the maintenance. If a customer’s connection is not restored after these times please reboot the TTC device as well as the Wi-Fi router, only if this does not work you may log a ticket with TT Connect Support.

 

Vumatel Fibre break | Helderkruin (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Fibre break | Helderkruin

  • 13/07/2020 10:56 - 20/07/2020 14:34
  • Son yenilənmə 13/07/2020 10:56

Good Day,

We are experiencing the following network incident
:

 

Network Incident Reference:

#2893

Network Incident Description:

Fibre break

Network Incident Grade:

Minor

Area/s Affected:

Helderkruin

·  Veronica Street

·  Watson Street

·  Grosskopf Street

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs.

Vumatel Hardware failure | Fontainebleau (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Hardware failure | Fontainebleau

  • 13/07/2020 10:55 - 20/07/2020 14:34
  • Son yenilənmə 13/07/2020 10:56

Good Day,

We are experiencing the following network incident:

 

Network Incident Reference:

#2897

Network Incident Description:

Hardware failure

Network Incident Grade:

Major

Area/s Affected:

Fontainebleau

Network Type Affected:

Active Ethernet

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs

Octotel Network Notice - Emergency Metro Cape Gate Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel Network Notice - Emergency Metro Cape Gate Maintenance

  • 16/07/2020 05:00 - 16/07/2020 15:20
  • Son yenilənmə 10/07/2020 11:49

Our metro provider has scheduled emergency network maintenance on our back haul servicing Cape Gate node. 

The Emergency Maintenance is scheduled for:  

Date: Thursday, 16 July 2020

Time: 05:00 - 07:00 AM
Duration: 2 Hours


During this time customers may experience intermittent connectivity, packet loss and high latency.  

Octotel engineers will be onsite during this maintenance to ensure that downtime is kept to an absolute minimum

For more information on this maintenance, please contact support on 0874700800 or email support@octotel.co.za      

Vumatel Scheduled Change | Tamboerskloof (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Tamboerskloof

  • 16/07/2020 12:59 - 20/07/2020 14:34
  • Son yenilənmə 10/07/2020 11:10

Good Day,

 

Please note that the change has been rescheduled for the following date and time. 

 

Change Reference:

#744

Start Date:

16 July 2020 @ 23h59

End Date:

17 July 2020 @ 06h00

Area/s Affected:

Tamboerskloof

·  Oranjezicht

Network Type Affected:

Active Ethernet

Change Description:

3-Phase Generator Upgrade

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Scheduled Change | Vorna Valley (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Vorna Valley

  • 15/07/2020 09:00 - 16/07/2020 15:21
  • Son yenilənmə 10/07/2020 11:10

Good Day,

 

Please be advised of the following change.

 

Change Reference:

#775

Start Date:

15 July 2020 @ 09h00

End Date:

15 July 2020 @ 18h00

Area/s Affected:

Vorna Valley

Network Type Affected:

GPON

Change Description:

ONT migration to the new OLT

Change Impact:

Residents will experience intermittent connectivity during this time

 

Vumatel Scheduled Change | Bothasig (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Bothasig

  • 15/07/2020 09:00 - 16/07/2020 15:21
  • Son yenilənmə 10/07/2020 10:00

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#770

Start Date:

15 July 2020 @ 09h00

End Date:

15 July 2020 @ 17h00

Area/s Affected:

Bothasig

  • Botma Street
  • Elbrecht Street
  • Vreem Street

Network Type Affected:

Active Ethernet

Change Description:

Retractornet Replacement

Change Impact:

Residents will experience intermittent connectivity during this time

 

Vumatel Scheduled Change | Greenside (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Greenside

  • 15/07/2020 09:00 - 28/08/2020 09:30
  • Son yenilənmə 10/07/2020 09:59

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#746

Start Date:

15 July 2020 @ 09h00

End Date:

14 August 2020 @ 17h00

Area/s Affected:

Greenside

Network Type Affected:

Active Ethernet

Change Description:

New Switch Upgrade & Migration

Change Impact:

Residents will experience intermittent connectivity for one of the days during this change window

 

Vumatel Scheduled Change | Melrose | Melrose Estate (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Melrose | Melrose Estate

  • 14/07/2020 08:00 - 15/07/2020 10:39
  • Son yenilənmə 10/07/2020 09:58

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#762

Start Date:

14 July 2020 @ 08h00

End Date:

14 July 2020 @ 18h00

Area/s Affected:

Melrose

  • Melrose Estate

Network Type Affected:

Active Ethernet

Change Description:

Dome Joint Installation

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Scheduled Change | Discovery | Florida (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Discovery | Florida

  • 14/07/2020 08:00 - 20/07/2020 14:34
  • Son yenilənmə 10/07/2020 09:57

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#752

Start Date:

14 July 2020 @ 08h00

End Date:

17 July 2020 @ 18h00

Area/s Affected:

Discovery

  • Hugo Naude Lane
  • Lucas Bull Road
  • Margery Place
  • Peter Wenning Street
  • Celeste Crescent
  • Fiona Street
  • Honeyball Avenue
  • Lucas Lane
  • Marion Road
  • Maud Summer Close
  • Robinson Avenue
  • Struben Avenue
  • Walker Avenue
  • Allen Wells Road
  • Gordon Collins Crescent
  • Trichard Avenue
  • Winifred Street
  • Steynberg Avenue
  • Fifth Avenue
  • Gildea Avenue
  • Lys Avenue
  • Du Toit Street
  • Syd Dwyer RoadAnstruther Street
  • Kliprand Street
  • Volschenk Lane
  • Sarah Street
  • Constance Street
  • Circle Street 
  • Wemmer Drive
  • Bantjies Street
  • Kruger Avenue
  • Anstruth Street
  • Arcadia Avenue
  • Diagonal Street
  • Nourse Street
  • Approach Avenue
  • Beit Street
  • De Waru Avenue
  • Clarendon Drive
  • Contance Street
  • Fountain Street
  • Rene Avenue
  • Simmer Street
  • Christiaan De Wet Road
  • Ferreira Street
  • Ontdekkers Road
  • Eaton Road
  • Argyll Street
  • Cutten Street
  • Sir George Grey Street
  • Eighth Avenue
  • Raath Street
  • Kilburn Street
  • Van Riebeek Crescent
  • De Wet Street
  • Eckstein Street
  • Groom Avenue
  • Pitts Avenue
  • The Cut
  • Layon Terrace
  • Hoy Street
  • Bok Avenue
  • Mitchell Avenue
  • Harrison Street
  • Eufees Avenue
  • Marbeth Pretorius Street

Florida

  • Aster Street
  • Jasmine Street
  • Diana Crescent
  • Barry Hertzog Drive
  • Petunia Street
  • Olivier Street
  • Church Street
  • 6th Avenue
  • Sage Street
  • 1st Avenue
  • 2nd Street
  • Louis Botha Drive
  • Sauer Street
  • Lelie Street
  • 1st Street
  • The High Way
  • Teater Street
  • Orchid Street
  • Danie Malan Avenue
  • Golf Club Terrace
  • Ontdekkers Road
  • Larkspur Street
  • Highway Street
  • Keith Avenue
  • Diana Crescent
  • Aandblom Street
  • Groenewald Street
  • Madeline Street
  • Macinerney Avenue
  • Stiglingh Street
  • Olympus Street
  • Gordan Street
  • Patrick Duncan Avenue
  • Goldman Street

Network Type Affected:

GPON

Change Description:

Backhaul Link Cable Replacement

Change Impact:

Residents will have no connectivity on one of the days during this time

Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Network Outage

  • 07/07/2020 21:32 - 07/07/2020 22:02
  • Son yenilənmə 07/07/2020 21:33

We are aware of an outage currently impacting all connectivity serivces in Johannesburg. 

 

Our senior engineers are working on resolving this with urgency.

 

We apologise for the inconvenience. 

 

Kind Regards, 

Vumatel Fibre Break - Umhlanga (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Fibre Break - Umhlanga

  • 07/07/2020 08:33 - 15/07/2020 10:40
  • Son yenilənmə 07/07/2020 08:33

Good Day,

We are experiencing the following network incident

 

Network Incident Reference:

 #2863

Network Incident Description:

Fibre break 

Network Incident Grade:

 Minor 

Area/s Affected:

Umhlanga

Network Type Affected:

 GPON

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

Technicians are continuing with repairs this morning

Netstream - Alberton Area - Intermittent Service (Həll olundu) Tənqidi

Təsiredici Başqa - Netstream - Alberton Area - Intermittent Service

  • 02/07/2020 12:55 - 15/07/2020 10:40
  • Son yenilənmə 02/07/2020 12:55

Kindly note that Nestream will be conducting Scheduled Maintenance today due to the intermitted connectivity at the estates listed below.

 Nestream will be conducting maintenance today between 16:00 and 16:30, expected down time to be 30 minutes.

 

 Kindly see below of sites that will be affected:

 

 

  • Mont Serrat
  • Mont Serrat 1
  • Mont Serrat 2
  • Montagu
  • Montagu 1
  • Preston Place
  • Rose Gardens

 

Fibre Break |Bryanston East Sector 2 (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break |Bryanston East Sector 2

  • 01/07/2020 12:11 - 07/07/2020 08:32
  • Son yenilənmə 01/07/2020 12:11

Good Day,

We are experiencing the following network incident:

 

 

Network Incident Reference:

#2835

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Area/s Affected:

Bryanston East Sector 2
 -Jacaranda Avenue
 -Boekenhout Crescent
 -Cedar Avenue
 -Borrowdale Road
 -Elm Road
 -Cypress Road
 -Cedar Avenue
 -East Hertford Road
 -Northleigh Crescent
 -Oak Avenue
 -Poplar Avenue

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

Fibre break | Risiville (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Risiville

  • 26/06/2020 09:22 - 07/07/2020 08:33
  • Son yenilənmə 26/06/2020 09:23

Good Day,


Vumatel are experiencing the following network incident:

 

Network Incident Reference:

#2807

Network Incident Description:

Fibre Break

Network Incident Grade:

Low

Area/s Affected:

Risiville

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs

 

Octotel Network Notice - Emergency Network Maintenance - Strand Node (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel Network Notice - Emergency Network Maintenance - Strand Node

  • 26/06/2020 03:00 - 07/07/2020 08:33
  • Son yenilənmə 25/06/2020 12:57

Octotel Fibre infrastructure has been damaged by an independent Contractor who is currently trenching in the Strand area.  

They are required to replace our ducts and cable on site as the road is being widened. 

Octotel Engineers have prepared the newly installed ducts and refloated the new fibre cable this morning which will require to be respliced.

The Emergency maintenance is scheduled for:

Date: Friday, 26 June 2020
Time: 3:00am - 05:00am
Duration: 2 hours
Estimated Time: 30mins
s

During this time customers may experience intermittent connectivity, packet loss and high latency.  

Octotel engineers will be onsite during this time to ensure the maintenance is kept to an absolute minimum.

We sincerely apologise for the inconvenience that may be caused

Fibre break | Constantia Kloof (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Constantia Kloof

  • 24/06/2020 10:07 - 25/06/2020 12:57
  • Son yenilənmə 24/06/2020 10:07

Good Day,

Vumatel are experiencing the following network incident
  

 

Network Incident Reference:

Network Incident #2789

Network Incident Description:

Fibre Break

Network Incident Grade:

Minor

Area/s Affected:

Villa La Montagne

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

Vumatel Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Outage - Randburg and Surrounding Areas

  • 22/06/2020 17:11 - 07/07/2020 08:33
  • Son yenilənmə 22/06/2020 17:34

Good Day,

Please be advised that there is a Vumatel Outage affecting the outer Randburg areas:

  • Olivedale
  • Northworld
  • Bryanston
  • Lenasia

We will provide further updates when available.

Kind Regards,

Fibre Break (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break

  • 18/06/2020 09:59 - 19/06/2020 09:59
  • Son yenilənmə 22/06/2020 16:50

Good day,

 

Vumatel are experiencing the following network incident: 

 

 

Network Incident Reference:

#2764

Network Incident Description:

Fibre break

Area/s Affected:

Kuilsrivier South: 

 

Koekoek street

Bloemkolk street

Network Type Affected:

Active Ethernet

Current Resident Impact:

No connectivity

Current Network Incident Status:

Technicians are busy with repairs.

Octotel Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel Outage

  • 19/06/2020 09:45 - 22/06/2020 16:49
  • Son yenilənmə 19/06/2020 09:49

Good day, 

Please note that Octotel is currently experiencing a network outage throughout Cape Town due to their back haul link being down. We will provide further updates as we receive them. 

We apologise for the inconvenience. 

 

 

Vumatel Scheduled Change | Cape Town | Master Node (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Cape Town | Master Node

  • 22/06/2020 00:00 - 07/07/2020 08:33
  • Son yenilənmə 18/06/2020 17:49

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#687

Start Date:

22 June 2020 @ 00h00

End Date:

26 June 2020 @ 04h00

Area/s Affected:

Cape Town

 

Edgemead

  • Boston
  • Bothasig
  • Monte Vista
  • Oakdale
  • Panorama
  • Parow North
  • Richmond
  • Table View South
  • Table View North
  • Tygerdal/ Goodwood

Kenridge

  • Aurora
  • Crest
  • Langeberg/ Sonstraal Hoogte
  • Stellenberg
  • Uitzicht
  • Valmary
  • Vierlanden

Tamboerskloof

  • Oranjezicht

Network Type Affected:

Active Ethernet

Change Description:

Master Node Cabinet Cleanup

Change Impact:

Residents will experience intermittent connectivity but only between 00h00 & 04h00 on each day during this change window

 

Octotel Emergency Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Octotel Emergency Maintenance

  • 18/06/2020 07:30 - 18/06/2020 17:49
  • Son yenilənmə 18/06/2020 08:46

Good day, 

Octotel is undergoing emergency mainetance to replace a cable damaged three weeks ago by an independent contractor. 

We apologise for the inconvenience. 

 

Fibre Break | Saxonwold (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Saxonwold

  • 09/06/2020 16:23 - 11/06/2020 09:31
  • Son yenilənmə 10/06/2020 08:41

Good day,

 

Vumatel are experiencing the following network incident

 

Network Incident Reference:

#2718

Network Incident Description:

Fibre Break

Area/s Affected:

Saxonwold

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity  

Current Network Incident Status:

Our fibre infrastructure was damaged by a third party contractor.  
Technicians are busy with repair however our infrastructure remains at risk as the third party contractor is still working in the area.

Fibre Break | Sandown (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Sandown

  • 09/06/2020 16:23 - 11/06/2020 09:31
  • Son yenilənmə 10/06/2020 08:41

 

Good Day,

We are experiencing the following network incident

 

Network Incident Reference:

#2721

Network Incident Description:

Fibre Break

Area/s Affected:

Sandown

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity  

Current Network Incident Status:

Technicians are continuing with repairs this morning

 

Fibre break | Senderwood (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Senderwood

  • 09/06/2020 16:20 - 10/06/2020 08:42
  • Son yenilənmə 09/06/2020 16:23

Good Day,

Vumatel  are experiencing the following network incident
 

 

Network Incident Reference:

#2725

Network Incident Description:

Fibre break

Network Incident Grade:

Major 

Area/s Affected:

Senderwood (Huddlepark)

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

 

Vumatel Emergency Change | Bryanston (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Bryanston

  • 06/06/2020 04:00 - 09/06/2020 09:45
  • Son yenilənmə 05/06/2020 13:33

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#668

Start Date:

06 June 2020 @ 04h00

End Date:

06 June 2020 @ 06h00

Area/s Affected:

Bryanston

Network Type Affected:

GPON

Change Description:

Urgent configuration changes required on the OLT

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Scheduled Change | Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Cape Town

  • 09/06/2020 04:00 - 09/06/2020 09:45
  • Son yenilənmə 04/06/2020 15:18

Good Day,

Please be advised of the following change.

Change Reference:

#640

Start Date:

09 June 2020 @ 04h00

End Date:

09 June 2020 @ 06h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Adding in additional resiliency to the Active Ethernet Core Network in Cape Town, by introducing LAG across multiple devices, the outage will be kept to a minimum. Should you experience any issues on the Active Ethernet in Cape Town after 06:00, please contact us.

Change Impact:

Residents will  have no connectivity during this time

 

Vumatel Fibre Break | Rivonia (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Fibre Break | Rivonia

  • 03/06/2020 16:11 - 04/06/2020 15:18
  • Son yenilənmə 03/06/2020 16:12

Good Day,

Vumatel are experiencing the following network incident:

 

Network Incident Reference:

#2684

Network Incident Description:

Fibre break

Area/s Affected:

Rivonia

Network Type Affected

GPON 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

 

Vumatel Outage -Northwold, Bromhof, Sundowner & Randpark Ridge (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Outage -Northwold, Bromhof, Sundowner & Randpark Ridge

  • 03/06/2020 13:50 - 04/06/2020 15:18
  • Son yenilənmə 03/06/2020 15:15

Good Day,

 Vumatel are experiencing the following network incident.

Network Incident Reference:

#2685

Network Incident Description:

Suspected fibre break

Area/s Affected:

Bromhof
Northwold
Sundowner
Randpark Ridge

Network Type Affected:

Active Ethernet

Current Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs

Vumatel OLTs Down| Hillcrest and Kloof (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel OLTs Down| Hillcrest and Kloof

  • 28/05/2020 09:10 - 04/06/2020 15:18
  • Son yenilənmə 28/05/2020 09:10

Good Day,

We are experiencing the following network incident
  

 

Network Incident Reference:

#2653

Network Incident Description:

OLTs  down

Area/s Affected:

Hillcrest and Kloof

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Vendor Engineers have localised the fault and have started repairs

Vumatel Scheduled Change | Weltevreden Park (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Weltevreden Park

  • 25/05/2020 08:00 - 04/06/2020 15:18
  • Son yenilənmə 25/05/2020 10:10

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#593

Start Date:

25 May 2020 @ 08h00

End Date:

29 June 2020 @ 17h00

Area/s Affected:

Weltevreden Park

Network Type Affected:

Active Ethernet

Change Description:

New Switch Upgrade & Migration

Change Impact:

Residents will experience intermittent connectivity for one of the days during this change window

 

 

Vumatel Scheduled Change | Umdloti (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Umdloti

  • 27/05/2020 04:00 - 27/05/2020 09:06
  • Son yenilənmə 25/05/2020 10:09

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#617

Start Date:

27 May 2020 @ 04h00

End Date:

27 May 2020 @ 06h00

Area/s Affected:

Umdloti

Network Type Affected:

GPON

Change Description:

OLT Uplink  to new Switch

Change Impact:

Residents will have no connectivity during this time

 

 

Vumatel Emergency Change | Radiokop (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Radiokop

  • 26/05/2020 04:00 - 27/05/2020 09:07
  • Son yenilənmə 25/05/2020 10:08

Good Day,

 

Please be advised of the following emergency change.

 

 

Change Reference:

#629

Start Date:

26 May 2020 @ 04h00

End Date:

26 May 2020 @ 06h00

Area/s Affected:

Radiokop

Network Type Affected:

GPON

Change Description:

Emergency OLT Uplink board Replacement

Change Impact:

Residents will have no connectivity during this time

 

Fibre Break| Blairgowrie (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Blairgowrie

  • 19/05/2020 10:22 - 19/05/2020 12:49
  • Son yenilənmə 19/05/2020 10:23

Good Day,

Vumatel are experiencing the following network incident

 

Network Incident Reference:

#2614

Network Incident Description:

Fibre Break

Area/s Affected:

Blairgowrie

  • Equity Drive
  • Caithness Road  

Network Type Affected:

 Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

 

Fibre break | Birchleigh (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Birchleigh

  • 18/05/2020 11:08 - 19/05/2020 10:23
  • Son yenilənmə 18/05/2020 11:08

Good Day,

Vumatel are experiencing the following network incident
 

 

Network Incident Reference:

#2604

Network Incident Description:

Fibre break

Network Incident Grade:

Minor

Area/s Affected:

Birchleigh 

·  Avril Street

·  Lydia Street

·  Yvette Street

·  Mynhardt Road

·  Emberen Street

·  Craig Street

·  Frikkie Street

·  Gabriel Street

·  Rona Street

·  Delmaine Street

·  Hermo Street

·  Dewald Street

·  Zaria Crescent

·  Pongola River Drive

·  Amanda Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Fibre break | Weltevreden (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Weltevreden

  • 18/05/2020 11:07 - 19/05/2020 10:23
  • Son yenilənmə 18/05/2020 11:07

Good Day,

Vumatel are experiencing the following network incident
 

 

Network Incident Reference:

#2608

Network Incident Description:

Fibre break

Network Incident Grade:

Minor

Area/s Affected:

Weltevreden

·  Jukskei Avenue 

·  Grand Prix Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Fibre Break| Quellerina (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Quellerina

  • 09/05/2020 12:35 - 18/05/2020 11:07
  • Son yenilənmə 09/05/2020 12:35

Vumatel are experiencing the following network incident:

 

Network Incident Reference:

#2589

Network Incident Description:

Fibre Break

Area/s Affected:

Quellerina

·  Philips Avenue

·  Lebombo Avenue

·  Magalies Avenue

·  Maluti Ave

·  Cnr Lange St and Sneeu Ave

·  Hortense Avenue

·  Rolina Avenue

·  Zandra Avenue

·  Elma Avenue

·  Mattoppo Avenue

·  Drakens Avenue

·  Peck Avenue

·  Sneeu Avenue

·  Aristata Avenue

·  Drakens Avenue

Network Type Affected:

Aerial

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

Vumatel Scheduled Change | Buccleuch (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Buccleuch

  • 11/05/2020 21:00 - 18/05/2020 11:07
  • Son yenilənmə 08/05/2020 14:03

Good Day,

Please be advised of the following scheduled change.

Change Reference:

#545

Start Date:

11 May 2020 @ 21h00

End Date:

12 May 2020 @ 07h00

Area/s Affected:

Buccleuch

Network Type Affected:

GPON

Change Description:

Fibre maintenance

Change Impact:

Residents will experience no connectivity during this time

 

Vumatel Scheduled Change | Croydon & Bonaero Park (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Croydon & Bonaero Park

  • 11/05/2020 21:00 - 18/05/2020 11:07
  • Son yenilənmə 08/05/2020 13:38

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#545

Start Date:

11 May 2020 @ 21h00

End Date:

12 May 2020 @ 07h00

Area/s Affected:

  • Croydon
  • Bonaero Park

Network Type Affected:

Active Ethernet

Change Description:

Fibre maintenance

Change Impact:

Residents will experience no connectivity during this time

 

Vumatel Scheduled Change | Savoy Waverley (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Savoy Waverley

  • 12/05/2020 09:00 - 18/05/2020 11:07
  • Son yenilənmə 08/05/2020 13:35

Good Day,

 

Please be advised of the following change.

 

Change Reference:

#498

Start Date:

12 May 2020 @ 09h00

End Date:

14 May 2020 @ 18h00

Area/s Affected:

Savoy Waverley

Network Type Affected:

GPON

Change Description:

ONT migration to the new OLT

Change Impact:

Residents will have intermittent connectivity during this time

 

Netstream Outage - Alberton (Həll olundu) Tənqidi

Təsiredici Başqa - Netstream Outage - Alberton

  • 08/05/2020 13:33 - 18/05/2020 11:07
  • Son yenilənmə 08/05/2020 13:34

Kindly note that Nestream have multiple sites that are currently down.

They have escalated the issue with their backhaul providers

 

 Kindly see below of sites that are currently offline:

 

 

  • Saxon Hof
  • Mont Serrat
  • Mont Serrat 1
  • Mont Serrat 2
  • Montagu
  • Montagu 1
  • Preston Place
  • Rose Gardens

Vumatel OLT is down | Robertsham (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel OLT is down | Robertsham

  • 08/05/2020 12:10 - 08/05/2020 13:15
  • Son yenilənmə 08/05/2020 12:10

Good Day,

Vumatel are experiencing the following network incident

 

Network Incident Reference:

#2586

Network Incident Description:

OLT is down

Area/s Affected:

Robertsham

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

--

Netstream Emergency Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Netstream Emergency Maintenance

  • 28/04/2020 23:00 - 08/05/2020 13:15
  • Son yenilənmə 05/05/2020 10:30

Kindly note that Netstream has advised that they have an emergency maintenance happening in Midrand, so the residents in all estates in Midrand may be affected. 

Vumatel Emergency Change | West Rand (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | West Rand

  • 07/05/2020 21:00 - 09/05/2020 12:35
  • Son yenilənmə 04/05/2020 12:13

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#564

Start Date:

07 May 2020 @ 21h00

End Date:

08 May 2020 @ 07h00

Area/s Affected:

West Rand

Network Type Affected:

GPON

Change Description:

Fibre cable maintenance

Change Impact:

All West Rand residents will experience degraded services during this time

 

Fibre break | Sundowner (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Sundowner

  • 28/04/2020 14:21 - 04/05/2020 12:13
  • Son yenilənmə 28/04/2020 14:21

Good Day,

Vumatel are experiencing the following network incident
  

 

Network Incident Reference:

#2552

Network Incident Description:

Fibre break

Area/s Affected:

Sundowner

  • Puttic avenue
  • Morganite street 
  • Taurus road
  • Hardekool street
  • Leo avenue
  • Aquilla road 
  • Keurboom street
  • Orion avenue
  • Apiesdoring street 
  • Libra avenue
  • Worsboom street
  • Keurboom street 
  • Gemini avenue
  • Vigro avenue
  • Cancer street
  • Pluto Close
  • Pisces street

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

 

Vumatel| Dunkirk Estate | Fibre Break (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel| Dunkirk Estate | Fibre Break

  • 23/04/2020 14:07 - 24/04/2020 19:20
  • Son yenilənmə 25/04/2020 09:51

Vumatel are experiencing the following network incident:

Network Incident Reference:

#2544

Network Incident Description:

Fibre Break

Area/s Affected:

Dunkirk Estate

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are continuing with repairs this morning

Vumatel | Olivedale | Fibre Break (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Olivedale | Fibre Break

  • 24/04/2020 13:59 - 24/04/2020 19:21
  • Son yenilənmə 25/04/2020 09:51

Vumatel are experiencing the following network incident 

 
Network Incident Reference: #2546
Network Incident Description: Fibre Break
Area/s Affected: Olivedale 
  • keel street
  • Evans Road
  • Olive Road
  • kevin Road
  • President Fouche Road
  • David Street
  • Jacaranda Avenue
  • Beesvygie Street
  • Magnolia Street
Network Type Affected: Active Ethernet
Current Resident Impact: Residents have no connectivity
Current Network Incident Status: Technicians are on-site localising the fault

 

Fibre Break | Olivedale (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Olivedale

  • 18/04/2020 13:36 - 22/04/2020 09:15
  • Son yenilənmə 20/04/2020 08:54

 

Good Day,

Vumatel are experiencing the following network incident
 

 

  

Network Incident Reference:

#2529

Network Incident Description:

Fibre Break

Area/s Affected:

· Olivedale

· Sharonlea

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are continuing with repairs this morning    

WACS Cable Break | UK | Intl. Affected (Həll olundu) Tənqidi

Təsiredici Başqa - International Traffic: Latency degraded

  • 19/03/2020 08:54 - 04/04/2020 00:00
  • Son yenilənmə 19/04/2020 00:22

Confirmed Break: Submarine Cable Break on WACS. Ship en route to location of break.

ETR: 4 April 2020.

We have received reports of a Cable Break on WACS. This break has been localised to a portion of the cable system between Portugal and the UK. 

Teams are currently diagnosing where the break is and whether it is terrestrial or submarine. 
West coast routes services are affected by this break. This means you will experience slightly elevated latencies to International destinations. We have sufficient capacity on other cable systems, so we do not expect any degradation in services. 
Updates to follow as we receive them. 

Update 10:57: WACS Outage: The cut is on the cable belonging to TATA and is between Highbridge (UK) and Seixal (Portugal). There is no recent update on this matter further to the one above. So we're still waiting to find out if it's submarine or terrestrial and an ETR

Update 15:30: TATA is busy making arrangements for a cable repair vessel to attend to the sub-sea fault btw UK and Portugal. Once the vessel is loaded, it will take approx 3 days to reach site. We don't have any anticipate repair date at this point, but will share once obtained. 

Update 19:00: Submarine Cable repair vessel Ile D'Aix is loaded with supplies and en route to the location of the cable break. ETA to location of break is 31 March 2020, 09:00 UTC. ETR to fix is between 31 March 2020 and 04 April 2020. 

Up to date updates are available at the SA NREN Operational Updates twitter feed.

Power Failure| Stellenberg (Həll olundu) Tənqidi

Təsiredici Başqa - Power Failure| Stellenberg

  • 14/04/2020 15:43 - 16/04/2020 09:15
  • Son yenilənmə 14/04/2020 15:43

Good Day,


Vumatel are experiencing the following network incident
 

 

Network Incident Reference:

#2523

Network Incident Description:

Power Failure

Area/s Affected:

Stellenberg-ds

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

There is a power failure in the area. Services will restore when power is restored

 

Hardware Failure | Ballito and Umdloti (Həll olundu) Tənqidi

Təsiredici Başqa - Hardware Failure | Ballito and Umdloti

  • 14/04/2020 14:38 - 14/04/2020 17:26
  • Son yenilənmə 14/04/2020 15:17

 

Good Day,

Vumatel are experiencing the following network incident
 

 

 

Network Incident Reference:

#2520

Network Incident Description:

Hardware failure

Area/s Affected:

Ballito and Umdloti OLTs 

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on site but are waiting for the rain to subside before they continue troubleshooting

 

Vumatel Scheduled Change | West Rand (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | West Rand

  • 21/04/2020 21:00 - 22/04/2020 09:14
  • Son yenilənmə 09/04/2020 11:20

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#525

Start Date:

21 April 2020 @ 21h00

End Date:

22 April 2020 @ 07h00

Area/s Affected:

West Rand

Network Type Affected:

GPON

Change Description:

Fibre cable maintenance

Change Impact:

All West Rand residents will experience degraded services during this time

 

Fibre break | Kya Sands Estate (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Kya Sands Estate

  • 09/04/2020 10:42 - 09/04/2020 17:00
  • Son yenilənmə 09/04/2020 11:19

Good Day,

Vumatel are experiencing the following network incident
 

 

 

Network Incident Reference:

#2512

Network Incident Description:

Fibre break

Area/s Affected:

Bloubosrand

·  Kya Sands Estate

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed  

 

Power Failure | North cliff (Həll olundu) Tənqidi

Təsiredici Başqa - Power Failure | North cliff

  • 05/04/2020 20:03 - 06/04/2020 10:13
  • Son yenilənmə 05/04/2020 20:04

Good Evening,

Vumatel are experiencing the following network incident  

 

Network Incident Reference:

#2503

Network Incident Description:

Power Failure  

Area/s Affected:

North cliff

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity   

Current Network Incident Status:

There is a power failure in the area. Services will restore when power is restored

 

Vumatel Emergency Change| Bryanston (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change| Bryanston

  • 03/04/2020 04:00 - 03/04/2020 09:48
  • Son yenilənmə 02/04/2020 17:27

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#516

Start Date:

03 April 2020 @ 04h00

End Date:

03 April 2020 @ 05h00

Area/s Affected:

Bryanston 

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Emergency Change | West Rand (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | West Rand

  • 02/04/2020 04:00 - 02/04/2020 09:49
  • Son yenilənmə 01/04/2020 16:24

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#515

Start Date:

02 April 2020 @ 04h00

End Date:

02 April 2020 @ 05h00

Area/s Affected:

West Rand

Network Type Affected:

GPON

Change Description:

Backhaul Uplink Upgrade to increase capacity

Change Impact:

All West Rand residents will have no connectivity during this time

 

Vumatel Emergency Change | Bryanston & F (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Bryanston & Ferndale

  • 02/04/2020 03:00 - 02/04/2020 09:50
  • Son yenilənmə 01/04/2020 12:53

Good Day,

 

Please note the revised change window for the following emergency change.

 

 

Change Reference:

#511

Start Date:

02 April 2020 @ 03h00

End Date:

02 April 2020 @ 05h00

Area/s Affected:

Bryanston & Ferndale

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Emergency Change | Dunkeld (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Dunkeld

  • 02/04/2020 05:00 - 02/04/2020 09:50
  • Son yenilənmə 01/04/2020 12:52

 

Good Day,

 

Please note the revised change window for the following emergency change.

 

Change Reference:

#512

Start Date:

02 April 2020 @ 05h00

End Date:

02 April 2020 @ 06h00

Area/s Affected:

Dunkeld

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

   
   
   
   
   
   
 

Vumatel Emergency Change | Mowbray (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Mowbray

  • 01/04/2020 04:00 - 01/04/2020 10:19
  • Son yenilənmə 31/03/2020 12:29

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#510

Start Date:

01 April 2020 @ 04h00

End Date:

01 April 2020 @ 05h00

Area/s Affected:

Mowbray

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Network Incident| Savoy (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Network Incident| Savoy

  • 31/03/2020 12:27 - 31/03/2020 12:29
  • Son yenilənmə 31/03/2020 12:27

Good Day,

 

We are experiencing the following network incident.

 

Network Incident Reference:

#2493

Network Incident Description:

Hardware failure

Area/s Affected:

Savoy

Network Type Affected:

GPON

Current Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

 

Vumatel Emergency Change | Roodekrans (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Roodekrans

  • 31/03/2020 03:00 - 01/04/2020 10:20
  • Son yenilənmə 31/03/2020 09:36

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#503

Start Date:

31 March 2020 @ 03h30

End Date:

31 March 2020 @ 04h30

Area/s Affected:

Roodekrans

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

Vumatel Emergency Change | Riverview (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Riverview

  • 31/03/2020 02:00 - 31/03/2020 09:37
  • Son yenilənmə 30/03/2020 09:07

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#502

Start Date:

31 March 2020 @ 02h00

End Date:

31 March 2020 @ 03h00

Area/s Affected:

Riverview

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Emergency Change | Helderkruin (Həll olundu) Tənqidi

Təsiredici Server - host-s-01.wshost.co.za

  • 31/03/2020 05:00 - 31/03/2020 09:37
  • Son yenilənmə 30/03/2020 09:06

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#504

Start Date:

31 March 2020 @ 05h00

End Date:

31 March 2020 @ 06h00

Area/s Affected:

Helderkruin

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

Vumatel Emergency Change | Florida Park (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Florida Park

  • 31/03/2020 04:00 - 31/03/2020 09:37
  • Son yenilənmə 30/03/2020 09:03

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#505

Start Date:

31 March 2020 @ 04h00

End Date:

31 March 2020 @ 05h00

Area/s Affected:

Florida Park

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

 

Vumatel Emergency Change| Honeydew (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change| Honeydew

  • 01/04/2020 04:00 - 01/04/2020 10:20
  • Son yenilənmə 30/03/2020 09:02

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#506

Start Date:

01 April 2020 @ 04h00

End Date:

01 April 2020 @ 05h00

Area/s Affected:

Honeydew

Network Type Affected:

GPON

Change Description:

Upgrade the uplink to the OLT to increase capacity

Change Impact:

Residents will have no connectivity during this time

 

Ferndale Ridge (Həll olundu) Tənqidi

Təsiredici Başqa - Ferndale Ridge

  • 27/03/2020 16:29 - 27/03/2020 22:00
  • Son yenilənmə 30/03/2020 08:21

Good Day,
Vumatel  are experiencing the following network incident
  

 

Network Incident Reference:

#2485 

Network Incident Description:

Fibre break

Area/s Affected:

Ferndale Ridge

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs  

Fibre Break| Northcliff (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Northcliff

  • 24/03/2020 09:41 - 25/03/2020 00:00
  • Son yenilənmə 30/03/2020 08:21

Good Day,

Vumatel are experiencing the following network incident

Network Incident Reference:

#2481

Network Incident Description:

Fibre break

Area/s Affected:

Northcliff

  • Frederick Drive
  • Anderson Avenue
  • Ebony Drive
  • Lily Avenue
  • Senior Drive

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs  

Fibre Break| Grassy Park Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Grassy Park Cape Town

  • 23/03/2020 10:05 - 24/03/2020 00:00
  • Son yenilənmə 30/03/2020 08:20

Good Day,

Vumatel are experiencing the following network incident:

 

Network Incident Reference:

#2476

Network Incident Description:

Fibre Break

Area/s Affected:

Grassy Park Retreat Zone 6

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs 

Vumatel | West Rand | Services Degraded (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | West Rand | Services Degraded

  • 17/02/2020 20:30 - 18/02/2020 00:00
  • Son yenilənmə 30/03/2020 08:20

Good Day,

Vumatel are experiencing the following network incident

 
Network Incident Reference: #2306
Network Incident Description: Degraded services due to 1 core fibre that is  down
Area/s Affected: West Rand
Network Type Affected: Aerial
Current Resident Impact: Residents will experience slow speeds
Current Network Incident Status: The fault has been logged to the vendor engineers for investigation and resolution

Vumatel Scheduled Change| Grassy Park & R (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change| Grassy Park & Retreat Zone 4

  • 24/03/2020 08:00 - 18/02/2021 00:48
  • Son yenilənmə 30/03/2020 08:20

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#465

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 18h00

Area/s Affected:

Grassy Park & Retreat Zone 4

  • Presence Road
  • Laura Road
  • Second Avenue
  • Station Road
  • Golden Road
  • Magda Weg
  • Third Avenue
  • First Avenue
  • Wessels Crescent
  • Sixth Avenue
  • Consort Road
  • Fifth Avenue

Network Type Affected:

GPON

Change Description:

Feeder Joint Cut-over

Change Impact:

Residents will experience no connectivity during this time




Vumatel Scheduled Change | Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Cape Town

  • 24/03/2020 08:00 - 18/02/2021 00:48
  • Son yenilənmə 30/03/2020 08:20

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#484

Start Date:

24 March 2020 @ 08h00

End Date:

24 March 2020 @ 09h00

Area/s Affected:

Cape Town

Change Description:

Cape Town BNG 100GB Upgrade

Change Impact:

Residents will have no connectivity during this time




Vumatel Scheduled Change | Senderwood (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Senderwood

  • 26/03/2020 22:00 - 18/02/2021 00:48
  • Son yenilənmə 30/03/2020 08:20

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#482

Start Date:

26 March 2020 @ 22h00

End Date:

27 March 2020 @ 06h00

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Generator Phase 3 upgrade

Change Impact:

Residents will experience no connectivity during this time




Vumatel Emergency Change | Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Emergency Change | Cape Town

  • 26/03/2020 03:00 - 18/02/2021 00:48
  • Son yenilənmə 30/03/2020 08:19

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#491

Start Date:

26 March 2020 @ 03h00

End Date:

26 March 2020 @ 06h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Network Capacity Upgrade at Teraco

Change Impact:

Residents will have no connectivity during this time

Netstream | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Netstream | Outage

  • 28/03/2020 09:00 - 28/03/2020 15:00
  • Son yenilənmə 30/03/2020 08:19

There is an outage in the Alberton area,  Netstream have logged the issue and working with the backhaul providers to restore the area as soon as possible.

Sites affected are.

 

  • Saxon Hoff
  • Montagu and Montagu 1
  • Mont Serrat
  • Rose Gardens
  • Preston Place

Vumatel Scheduled Change | Discovery (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Discovery

  • 24/03/2020 04:00 - 24/03/2020 09:41
  • Son yenilənmə 23/03/2020 10:07

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#446

Start Date:

24 March 2020 @ 04h00

End Date:

24 March 2020 @ 05h00

Area/s Affected:

Discovery

Network Type Affected:

GPON

Change Description:

OLT uplink to newly installed switch

Change Impact:

Residents will have no connectivity during this time

 

Vumatel OLT is down | Kloof (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel OLT is down | Kloof

  • 23/03/2020 10:04 - 23/03/2020 10:04
  • Son yenilənmə 23/03/2020 10:04

 

Good Day,

Vumatel are experiencing the following network incident
 

 

 

Network Incident Reference:

#2474

Network Incident Description:

OLT is down

Area/s Affected:

Kloof 

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

 

Vumatel OLT is down | Hillcrest (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel OLT is down | Hillcrest

  • 23/03/2020 10:02 - 23/03/2020 10:04
  • Son yenilənmə 23/03/2020 10:04

Good Day,

Vumatel are experiencing the following network incident
  

 

Network Incident Reference:

#2475

Network Incident Description:

OLT is down

Area/s Affected:

Kloof

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

 

Hardware Failure | Ottery-North (Həll olundu) Tənqidi

Təsiredici Başqa - Hardware Failure | Ottery-North

  • 20/03/2020 09:03 - 23/03/2020 10:02
  • Son yenilənmə 20/03/2020 09:05

 

Good Day,

Vumatel are experiencing the following network incident

Network Incident Reference:

#2464

Network Incident Description:

Hardware failure

Area/s Affected:

Ottery-North 

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians will be onsite at 09:20 to repair the aircon, however they have mobile aircon running at the moment. 

   
   
   
   
   
 

OLT is down | Umdloti (Həll olundu) Tənqidi

Təsiredici Başqa - OLT is down | Umdloti

  • 20/03/2020 09:03 - 20/03/2020 09:59
  • Son yenilənmə 20/03/2020 09:05

Good Day,

Vumatel are experiencing the following network incident 

Network Incident Reference:

#2465

Network Incident Description:

OLT is down

Area/s Affected:

Umdloti

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are onsite investigating 

Olivedale | Fibre Break (Həll olundu) Tənqidi

Təsiredici Başqa - Olivedale | Fibre Break

  • 20/03/2020 09:04 - 23/03/2020 10:01
  • Son yenilənmə 20/03/2020 09:04

Good Day,

We are experiencing the following network incident

 

 

Network Incident Reference:

#2467

Network Incident Description:

Fibre break

Area/s Affected:

Olivedale

Network Type Affected:

 Active Ethernet 

Current Resident Impact:

Residents have no connectivity  

Current Network Incident Status:

Technicians are en-route to investigate  

 

Evotel Outage | Krugersdorp (Həll olundu) Tənqidi

Təsiredici Başqa - Evotel Outage | Krugersdorp

  • 20/03/2020 07:00 - 23/03/2020 10:02
  • Son yenilənmə 20/03/2020 07:52

Dear Web sQuad Client

We are aware of an issue affecting Evotel clients in the Krugersdorp area. We have escalated this to Evotel and we are awaiting further feedback.

 

Fibre Break | Mowbray Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Mowbray Cape Town

  • 18/03/2020 15:29 - 20/03/2020 09:08
  • Son yenilənmə 18/03/2020 15:29

Good Day,

Vumatel are experiencing the following network incident

 

Network Incident Reference:

#2454

Network Incident Description:

Fibre break

Area/s Affected:

Mowbray

·  Church Street

·  Hare Road

Network Type Affected:

 Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

 

Fibre Break | Senderwood-ds (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Senderwood-ds

  • 17/03/2020 09:35 - 20/03/2020 09:08
  • Son yenilənmə 17/03/2020 09:35

Good Day,

Vumatel are experiencing the following network incident
  

 

Network Incident Reference:

#2448

Network Incident Description:

Fibre Break

Area/s Affected:

Senderwood-ds

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

Power failure | Plumstead-south-ds (Həll olundu) Tənqidi

Təsiredici Başqa - Power failure | Plumstead-south-ds

  • 16/03/2020 13:05 - 20/03/2020 09:07
  • Son yenilənmə 17/03/2020 09:35

This network incident is not resolved. Technicians are still attending as per below:

 

Network Incident Reference:

#2445

Network Incident Description:

Power failure

Area/s Affected:

Plumstead-south-ds

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents that currently have no connectivity will remain down until the temperature at the pop returns to normal

Current Network Incident Status:

The temperature at the pop has stabilised however not all services have restored.  Technicians are assessing the way forward to restore the outstanding services that are still down.

Vumatel | Vorna Valley (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Vorna Valley

  • 17/03/2020 08:45 - 20/03/2020 09:07
  • Son yenilənmə 17/03/2020 08:46

Good day,

 

Please be advised of the following emergency change.

 

Change Reference:

#475

Start Date:

18 March 2020 @ 10h00

End Date:

18 March 2020 @ 17h00

Area/s Affected:

Vorna Valley

  • Arend Crescent
  • Sparrow Avenue
  • Sparrow Drive
  • Sparrow Place
  • Bosduif Street
  • Bach Place
  • Kwartel Street

Network Type Affected:

GPON

Change Description:

Emergency Dome Joint repair

Change Impact:

Residents will have intermittent connectivity

Fibre break | Athol (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Athol

  • 11/03/2020 08:28 - 16/03/2020 13:50
  • Son yenilənmə 11/03/2020 08:29

Good Day,

Vumatel are experiencing the following network incident:

 

Network Incident Reference:

 #2400

Network Incident Description:

 Fibre break

Area/s Affected:

Deodar Lane

Protea Place

East avenue

Wierda Road east

Pretoria avenue

West street

Patricia road

 

MDU:

Downsview

Summerfield
Sandown Palms
The Village

Network Type Affected:

 Aerial

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

Hardware failure | Killarney Gardens (Həll olundu) Tənqidi

Təsiredici Başqa - Hardware failure | Killarney Gardens

  • 11/03/2020 08:28 - 16/03/2020 13:50
  • Son yenilənmə 11/03/2020 08:28

Good Day,

Vumatel are experiencing the following network incident:

 

Network Incident Reference:

#2399

Network Incident Description:

Hardware failure

Area/s Affected:

·  Killarney Gardens

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are continuing with repairs this morning

Vumatel | Northern Suburbs JHB | Fibre Break (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Northern Suburbs JHB | Fibre Break

  • 09/03/2020 05:00 - 23/03/2020 10:02
  • Son yenilənmə 09/03/2020 08:40

Network Incident Reference: #2381
Network Incident Description: Fibre break
Area/s Affected: • Bromhof
• Jukskei Park
• Norscot
• Northwold
• Olivedale
• Randpark Ridge
• Sundowner
Network Type Affected: Active Ethernet
Current Resident Impact: Residents have no connectivity
Current Network Incident Status: Technicians have completed the temporary repair and services have restored.

They will be hauling in a new fibre cable today and when it's ready they will cut the damaged cable and splice onto the new cable.  

These services will therefore drop again during the course of today but we will notify you before it does.

Vumatel | Fibre break | Amarosa (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 14/02/2020 09:16 - 09/03/2020 06:41
  • Son yenilənmə 09/03/2020 06:41

Good day

Please be advised that Vumatel is experiencing the following network incident:

Network Incident Reference:


#2287

Network Incident Description:

Confirmed fibre break

Area/s Affected:

 

Amarosa

·   Suring Avenue

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity  

Current Network Incident Status:

Technicians will start with repairs in the morning  

Regards

Web sQuad

Vumatel | Fibre break | Dunkeld (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 31/01/2020 15:41 - 09/03/2020 06:41
  • Son yenilənmə 09/03/2020 06:41

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2201

Network Incident Description:

Fibre break

Area/s Affected:

Dunkeld

·  Hume Road  

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

Regards

Web sQuad

Vumatel | Stellenberg | Power Failure (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Stellenberg | Power Failure

  • 06/03/2020 18:00 - 20/03/2020 09:07
  • Son yenilənmə 09/03/2020 06:40

Good Day,

Vumatel are experiencing the following network incident
  

 

 

Network Incident Reference: #2376  
Network Incident Description: Power failure
Area/s Affected: Stellenberg DS
Network Type Affected: Active Ethernet 
Current Resident Impact: Residents have no connectivity  
Current Network Incident Status: Technicians are returning to site Saturday 7 March to complete repairs

Vumatel Scheduled Change | Weltevredenpark (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Scheduled Change | Weltevredenpark

  • 10/03/2020 11:24 - 18/02/2021 00:48
  • Son yenilənmə 05/03/2020 11:25

Good Day,

 Please be advised of the following change by Vumatel.

 

 

Change Reference:

#452

Start Date:

10 March 2020

End Date:

13 March 2020

Area/s Affected:

Weltevreden Park

  • Dolfhout Street
  • Ouhout Avenue
  • Wildebraam Street  

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

 

International Connectivity - Degraded (Həll olundu) Tənqidi

Təsiredici Başqa - International Connectivity - Degraded

  • 16/01/2020 11:00 - 15/02/2020 03:00
  • Son yenilənmə 03/03/2020 15:16

Major submarine cable system outages have resulted in degraded international internet performance as well as increased latency to all international destinations.

WACS and SAT3 cable systems are confirmed to have major service affecting faults. WACS have confirmed that their outage is between Cameroon and the DRC.

Please be patient during this time, we do not have an ETA on the submarine cable fixes. Latency will remain high throughout the repair window.  

15 Feb 2020: Services fully restored.

Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Network Outage

  • 28/02/2020 16:15 - 28/02/2020 19:00
  • Son yenilənmə 03/03/2020 15:16

Good day,

We are experiencing a fault on both our National Long Distance routes to KZN resulting in an outage. Our engineers are working with our vendors to resolve this as soon as possible.

We apologise for the inconvenience.

 

FTTH - Cape Town (Həll olundu) Yüksək

Təsiredici Başqa - FTTH - Cape Town

  • 04/03/2020 02:00 - 18/02/2021 00:48
  • Son yenilənmə 03/03/2020 15:16

Dear Web sQuad Client

An Interconnect Provider will be rolling out core infrastructure upgrades during the morning of Wednesday 4th March 2020. 

FTTH Services to Vumatel trenched and Aerial clients, as well as Netstream clients will be affected by this service window.

This will result in a service affecting outage which will last 60 minutes as services are switched over to the new Core hardware and services are re-provisioned.

Date: 4 March 2020

Maintenance Window: 2am - 6am

Expected service outage duration: 60 minutes

Kind Regards 

Web sQuad Network Operations Team

Netstream | Fibre break | Ihita (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/02/2020 08:44
  • Son yenilənmə 28/02/2020 15:28

Good day

Please be advised that Ihota is currently offline and Netstream is currently investigating the issue.

We will advise as soon as the issue is sorted.

Regards

Web sQuad

Vumatel| Scheduled Change| Northwold (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 25/02/2020 09:00 - 28/02/2020 15:00
  • Son yenilənmə 27/02/2020 15:32

Good day 

Vumatel is currently experiencing the following network change:

Change Reference:

#420

Start Date:

25 February 2020 @ 09h00

End Date:

28 February 2020 @ 15h00

Area/s Affected:

Northwold

  • Roxie Road
  • Stephen Road
  • Morkel Place

Network Type Affected:

Active Ethernet

Change Description:

Fibre cable repair

Regards

Web sQuad

Vumatel| Scheduled Change| Senderwood (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/03/2020 23:00 - 18/02/2021 00:48
  • Son yenilənmə 27/02/2020 15:31

Good day

Please be advised of the following change from Vumatel:

Change Reference:

#437

Start Date:

02 March 2020 @ 23h00

End Date:

02 March 2020 @ 23h59

Area/s Affected:

Senderwood

Network Type Affected:

Active Ethernet

Change Description:

Moving from Secondary to Primary link

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Croydon (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/03/2020 10:00 - 18/02/2021 00:48
  • Son yenilənmə 27/02/2020 10:48

Good day

Please be advised that Vumatel has the following change:

Change Reference:

#428

Start Date:

05 March 2020 @ 10h00

End Date:

05 March 2020 @ 17h00

Area/s Affected:

Croydon

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Emmarentia (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/03/2020 09:00 - 18/02/2021 00:48
  • Son yenilənmə 27/02/2020 10:45

Good day

Vumatel has the following scheduled change:

Change Reference:

#433

Start Date:

02 March 2020 @ 09h00

End Date:

30 April 2020 @ 17h00

Area/s Affected:

Emmarentia

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Fibre break | Observatory (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Observatory

  • 24/02/2020 21:58 - 25/02/2020 10:13
  • Son yenilənmə 24/02/2020 21:58

Good Day,

Vumatel are experiencing the following network incident 

 

Network Incident Reference:

#2347

Network Incident Description:

Fibre break

Area/s Affected:

Observatory

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

 

Vumatel| Scheduled Change| Mitchell's P (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/02/2020 11:00 - 18/02/2020 14:00
  • Son yenilənmə 24/02/2020 09:15

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#414

Start Date:

18 February 2020 @ 11h00

End Date:

18 February 2020 @ 14h00

Area/s Affected:

Mitchell's Plein & Strandfontein

Network Type Affected:

GPON

Change Description:

Rectifier replacement

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Northmead/Airfield (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/02/2020 10:00 - 18/02/2020 17:00
  • Son yenilənmə 24/02/2020 09:06

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#406

Start Date:

18 February 2020 @ 10h00

End Date:

18 February 2020 @ 17h00

Area/s Affected:

Northmead/ Airfield

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Glenadrienne (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/02/2020 08:00 - 20/02/2020 17:00
  • Son yenilənmə 24/02/2020 09:06

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#404

Start Date:

18 February 2020 @ 08h00

End Date:

20 February 2020 @ 17h00

Area/s Affected:

Glenadrienne

  • Holt Street
  • Pamela Place
  • Olympia Avenue

Network Type Affected:

Active Ethernet

Change Description:

Feeder Upgrade

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel | Fibre break | Florida (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 21/02/2020 14:00 - 21/02/2020 00:00
  • Son yenilənmə 24/02/2020 09:04

Good day

Please be advised that Vumatel is experiencing the following network incident:

Network Incident Reference:

#2331

Network Incident Description:

Fibre Break

Area/s Affected:

Florida

  • James Street
  • David Street
  • Cotswold
  • Oosthuizen Drive
  • Kenya Road
  • Antoinette Street
  • Ian Road
  • Chiltern Road
  • Scafell Road
  • Lands End

 

  • Ruwenzori Road
  • Johan Street
  • Antoinette Street
  • Carnation street
  • Cheviot Street West
  • Goldman Street
  • Anderson Road
  • Ben Nevis Street
  •  Conrad Street
  •  Matopos Road
  • Snowdon Street
  • Cotswold Road
  •  Ben Nevis Street

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

Regards

Web sQuad

Vumatel | Fibre break | Zinbali (MDU) Soverei (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/02/2020 11:17
  • Son yenilənmə 24/02/2020 09:03

Good day 

Vumatel is currently experiencing the following network incident:

Network Incident Reference:

#2317

Network Incident Description:

Fibre break

Area/s Affected:

Strubensvallei

·  Zinbali Sovereign Road (MDU)

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault  

Regards

Web sQuad

Nestream - Link Down - Alberton Area (Həll olundu) Tənqidi

Təsiredici Başqa - Nestream - Link Down - Alberton Area

  • 21/02/2020 10:54 - 25/02/2020 10:14
  • Son yenilənmə 21/02/2020 10:55

Good Day,

 Kindly note that Netstream has a link down in Alberton.

 

The following sites are affected and are currently offline:

  • Saxon Hof
  • Bassonia Rock
  • Mont Serrat
  • Mont Serrat 1
  • Mont Serrat 2
  • Montagu
  • Montagu 1
  • Preston Place
  • Rose Gardens

Vumatel| Scheduled Change| Amberfield MDU &am (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/02/2020 10:00
  • Son yenilənmə 20/02/2020 11:25

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#402

Start Date:

12 February 2020 @ 08h30

End Date:

13 February 2020 @ 18h00

Area/s Affected:

Northcliff

  • Amberfield MDU
  • Verton Place MDU

Network Type Affected:

Active Ethernet

Change Description:

Resplicing the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

 

Vumatel| Scheduled Change| Berrylands MDU (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/02/2020 09:48
  • Son yenilənmə 20/02/2020 11:25

Good day

Please be advised tat Vumatel is having the following change:

Change Reference:

#396

Start Date:

11 February 2020 @ 09h30

End Date:

13 February 2020 @ 17h00

Area/s Affected:

Bryanston

  • Berrylands MDU

Network Type Affected:

GPON

Change Description:

Fibre cable replacement

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Mulbarton (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 26/11/2019 07:00 - 26/11/2019 17:00
  • Son yenilənmə 20/02/2020 11:25

Good day

Please note that Vumatel is having the following change:

 

Change Reference:

#332

Start Date:

26 November 2019 @ 07h00

End Date:

26 November 2019 @ 17h00

Area/s Affected:

Mulbarton

Network Type Affected:

Active Ethernet

Change Description:

Replacing power supply cables

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

 

Vumatel| Scheduled Change| Weltevreden Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 25/11/2019 08:00 - 27/11/2019 17:00
  • Son yenilənmə 20/02/2020 11:24

Good day 

Please be advised that Vumatel is having the following change:

Change Reference:

#333

Start Date:

25 November 2019 @ 08h00

End Date:

27 November 2019 @ 17h00

Area/s Affected:

Weltevreden Park

  • Besembos Avenue
  • Sonnenblom Avenue
  • Sandpeer Avenue
  • Cornelius Street
  • Albert Street

Network Type Affected:

Active Ethernet

Change Description:

Restore the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Vumatel| Scheduled Change| Panorama (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 26/11/2019 08:00 - 26/11/2019 17:00
  • Son yenilənmə 20/02/2020 11:24

Good day 

Please be advised that Vumatel is having the following change:

Change Reference:

#311

Start Date:

26 November 2019 @ 08h00

End Date:

26 November 2019 @ 17h00

Area/s Affected:

Panorama

  • Hennie Winterbach Street
  • Ceres Street
  • Charles Stassen Street

Network Type Affected:

Active Ethernet

Change Description:

Rehauling damaged retractornet

Change Impact:

Residents will have no connectivity

Regards

The web sQuad 

Vumatel| Scheduled Change| Glenvista (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/11/2019 09:00 - 21/11/2019 17:00
  • Son yenilənmə 20/02/2020 11:24

Good day 

Vumatel is having the following change:

Change Reference:

#303

Start Date:

18 November 2019 @ 09h00

End Date:

21 November 2019 @ 17h00

Area/s Affected:

Glenvista

  • Budack Avenue
  • Kamstra Street
  • Laubscher Street
  • Mogg Avenue
  • Pratt Avenue
  • Stegman Road
  • Ursula Avenue
  • Alzia Avenue
  • Dorothea Place
  • Galana Avenue
  • Hoy Avenue
  • Leeuwen Street
  • Nel Avenue
  • Rocher Street
  • Hythe Avenue
  • Dreyer Avenue
  • Eldrid Avenue
  • Vallot Street
  • Cunningham Road
  • Vickery Avenue
  • Jonie Place
  • Flavia Place
  • Mersich Avenue
  • Welker Avenue
  • Engels Avenue
  • Donington Drive
  • Norwich Drive

Network Type Affected:

Active Ethernet

Change Description:

Resplicing the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Fibre Break |Randpark Ridge Sector 2 (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break |Randpark Ridge Sector 2

  • 10/02/2020 16:27
  • Son yenilənmə 20/02/2020 11:23

 

Good Day,


Vumatel are experiencing the following network incident

 

Network Incident Reference:

#2260

Network Incident Description:

Fibre Break

Area/s Affected:

Randpark Ridge Sector 2 ( Sunset Lodge)

·  Thrush Avenue

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity 

Current Network Incident Status:

Circuit provisioning has been completed.  Technicians are going start with patching at the PoP.

 

Confirmed Fibre Break | Woodmead (Həll olundu) Tənqidi

Təsiredici Başqa - Confirmed Fibre Break | Woodmead

  • 13/02/2020 16:20
  • Son yenilənmə 20/02/2020 11:22

Good Day,

Vumatel are experiencing the following network incident:

 

Network Incident Reference:


#2286

Network Incident Description:

Confirmed fibre break

Area/s Affected:

 

Woodmead

·   Suring Avenue

·  Woodlands Drive

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity  

Current Network Incident Status:

Technicians are en-route to investigate

Vumatel | Fibre break | Morningside French La (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/02/2020 15:40
  • Son yenilənmə 20/02/2020 11:22

Good day 

Please be advised that Vumatel is experiencing the follwoing network incident:

Network Incident Reference:

#2275

Network Incident Description:

Fibre Break

Area/s Affected:

Morningside French Lane (Portobello Place MDU)

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

Regards

Web sQuad

Hardware failure | Observatory (Həll olundu) Tənqidi

Təsiredici Başqa - Hardware failure | Observatory

  • 10/02/2020 16:29
  • Son yenilənmə 20/02/2020 11:22

 

Good Day,

Vumatel  are experiencing the following network incident

Network Incident Reference:

#2258

Network Incident Description:

Power Failure

Area/s Affected:

Observatory

Network Type Affected

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

The cable was stolen at the Observatory pop. Technicians are on there way with the generator.

 

Vumatel | Fibre break | Cyrildene (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/02/2020 11:15 - 25/02/2020 10:14
  • Son yenilənmə 20/02/2020 11:17

Good day 

Vumatel is currently experiencing the following network incident:

Network Incident Reference:

#2319

Network Incident Description:

Fibre break

Area/s Affected:

Cyrildene

·  Beryl street

·  Lorna street

·  Daphne street

·  Finger street

·  Hettie street

·  Gladys street

·  Friedland street

·  Halsall avenue

·  Stanrich avenue

·  Glanville avenue

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

Regards

Web sQuad

Vumatel| Scheduled Change| Jukskei Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/02/2020 09:00 - 18/02/2021 00:48
  • Son yenilənmə 14/02/2020 13:43

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#409

Start Date:

19 February 2020 @ 09h00

End Date:

19 March 2020 @ 17h00

Area/s Affected:

Jukskei Park

  • Baquette Place
  • Basalt Place
  • Chrisoliet Street
  • Galena Avenue
  • Goud Street
  • Ladbrook Close
  • Marquise Place
  • Maudehurst Street
  • Asbes Avenue
  • Jaspis Avenue
  • Karbiet Street
  • Oniks Avenue
  • Sandhurst Close
  • Kwarts Avenue
  • Platina Street
  • Willowood Crescent
  • Rondelle Street
  • Robyn Street
  • Briolette Street
  • Navette Close
  • Topaas Avenue
  • Sneeublom Street
  • School Street
  • Dolomiet Place
  • Geelkappie Street
  • Ametis Avenue
  • Beton Avenue
  • Fynbos Street
  • Plating Street
  • Juweel Street
  • Nuweveld Close

Network Type Affected:

Active Ethernet

Change Description:

Fibre Remediation Project

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Craigtowne MDU (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/02/2020 10:02
  • Son yenilənmə 14/02/2020 13:42

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#405

Start Date:

12 February 2020 @ 09h00

End Date:

14 February 2020 @ 17h00

Area/s Affected:

Craigtowne

  • Craigtowne MDU

Network Type Affected:

Active Ethernet

Change Description:

MDU Cutover

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Linden (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/02/2020 09:52
  • Son yenilənmə 14/02/2020 09:15

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#400

Start Date:

11 February 2020 @ 08h30

End Date:

13 February 2020 @ 17h00

Area/s Affected:

Linden

  • Malibongwe Drive
  • Setperk Road
  • West Street
  • 3rd Road
  • End Road
  • 1st Street
  • Leopold Place
  • South Road

Network Type Affected:

Active Ethernet

Change Description:

Link cable upgrade

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Fontainebleau (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 24/02/2020 08:00 - 18/02/2021 00:48
  • Son yenilənmə 13/02/2020 11:32

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#417

Start Date:

24 February 2020 @ 08h00

End Date:

20 March 2020 @ 17h00

Area/s Affected:

Fontainebleau

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel| Scheduled Change| Louw Geldenhuys (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/02/2020 08:00 - 18/02/2021 00:49
  • Son yenilənmə 13/02/2020 11:31

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#416

Start Date:

20 February 2020 @ 08h00

End Date:

28 February 2020 @ 17h00

Area/s Affected:

Louw Geldenhuys

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Fibre break | Witpoortjie (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Witpoortjie

  • 10/02/2020 16:27 - 11/02/2020 10:54
  • Son yenilənmə 10/02/2020 16:30

Good Day,

Vumatel are experiencing the following network incident
  

 

 

Network Incident Reference:

#2262

Network Incident Description:

Fibre break

Area/s Affected:

Witpoortjie

·  Barend Street

·  Dirkie Uys Avenue

·  Narcissus street

·  Mc Grath Avenue

·  Flethner Street

·  Wynberg Street

·  Stumke Street

·  Van Lil Street

·  Corlett Avenue

·  Strydom Street

·  Nassau Street

·  Dromedaris Street

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs

Vumatel | OLT Down | Roodekrans (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/02/2020 12:25
  • Son yenilənmə 07/02/2020 13:36

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2241

Network Incident Description:

OLT is down 

Area/s Affected:

Roodekrans

Network Type Affected

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

Regards

Web sQuad

 

Vumatel | Fibre break | Johannesburg North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/02/2020 15:20
  • Son yenilənmə 06/02/2020 08:48

Good day

Vumatel is currently experiencing the following network incident:

Network Incident Reference:


#2226

Network Incident Description:

Confirmed fibre break

Area/s Affected:

 

Johannesburg North

  •  Selbourne Road
  •  Victoria Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

Regards

Web sQuad

Vumatel | Power Failure | Craigtowne (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/02/2020 08:21
  • Son yenilənmə 06/02/2020 08:48

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

 #2229

Network Incident Description:

 Power Failure

Area/s Affected:

 Craigtowne

Network Type Affected:

 Active Ethernet

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

 There is a power failure in the area. Services will restore when power is restored

Regards

Web sQuad

Vumatel | Power Failure | Durban (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/02/2020 15:22
  • Son yenilənmə 06/02/2020 08:21

Good day

Vumatel is currently experiencing the following network incident:

Network Incident Reference:

 #2227

Network Incident Description:

 Power Failure

Area/s Affected:

 Miccema

Network Type Affected:

 Active Ethernet

Current Resident Impact:

 Residents have no connectivity

Current Network Incident Status:

 There is a power failure in the area.  Services will restore when power is restored

Regards

Web sQuad

Vumatel | Emergency Change | Vosloorus (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 04/02/2020 10:59 - 10/02/2020 16:27
  • Son yenilənmə 04/02/2020 11:01

Good day

Please be advised of the following Vumatel emergency change:

Change Reference:

#399

Start Date:

06 February 2020 10h00

End Date:

06 February 2020 @ 15h00

Area/s Affected:

Vosloorus

Network Type Affected:

GPON

Change Description:

New Switch Installation and Uplink move

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Vumatel | Fibre break | Saxonworld (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 27/01/2020 14:58
  • Son yenilənmə 03/02/2020 09:32

Good day

Vumatel is experiencing the following network break:

Network Incident Reference:

#2185

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Saxonworld:

  • Northwold Drive
  • Avonwold Road
  • Ashwold Road
  • Erlswold Way
  • Lystanwold Road
  • Englewold Drive
  • Cotswold Drive
  • Saxonwold Drive
  • Bristol Road  

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

Regards

Web sQuad

Vumatel | Hardware Failure | Boston (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 31/01/2020 12:28
  • Son yenilənmə 03/02/2020 09:32

Good day 

Vumatel is currently experiencing the following incident:

Network Incident Reference:

#2200

Network Incident Description:

Hardware failure

Area/s Affected:

Boston

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate  

Regards

Web sQuad

Vumatel | Hardware Failure | Casseldale (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/01/2020 12:34
  • Son yenilənmə 31/01/2020 12:30

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2188

Network Incident Description:

Hardware Failure

Area/s Affected:

Casseldale

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

Regards

Web sQuad

Vumatel | OLT Down | Randpark Ridge (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/01/2020 15:21
  • Son yenilənmə 31/01/2020 12:30

Good day

Vumatel is experiencing the following incident:

Network Incident Reference:

 #2192

Network Incident Description:

OLT is down 

Area/s Affected:

Randpark Ridge

Network Type Affected

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

Regards

Web sQuad

Vumatel | Fibre break | Blairgowrie (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/01/2020 14:50
  • Son yenilənmə 31/01/2020 12:30

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2191

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Blairgowrie

·  Melia Road

·  Olympic Road

·  End street

·  Blairgowrie Drive  

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

Regards

Web sQuad

Vumatel| Scheduled Change| Blairegowrie (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/01/2020 08:00 - 30/01/2020 17:00
  • Son yenilənmə 31/01/2020 12:29

Good day

Please be advised that Vumatel has the following change:

Change Reference:

#382

Start Date:

28 January 2020 @ 08h00

End Date:

30 January 2020 @ 17h00

Area/s Affected:

Blairgowrie

  • Melia Road
  • Olympic Road
  • End Street

Network Type Affected:

Active Ethernet

Change Description:

Dome Joint cutover

Change Impact:

Residents will have intermittent connectivity

Regards

Web sQuad

Vumatel | Fibre break | Fountainbleau (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 31/01/2020 12:26 - 31/01/2020 12:27
  • Son yenilənmə 31/01/2020 12:27

Good day 

Vumatel is currently experiencing the following incident:

Network Incident Reference:

#2196

Network Incident Description:

Fibre break

Area/s Affected:

Fontainebleau

·  Gertrude Street

·  Ethel Street

·  3rd Avenue

·  2nd Avenue

·  Cooper Avenue

·  Annie Road

·  Republic Road

·  Maria Street

·  Hester Road

·  Willson Street

·  Rabie Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs  

Regards

Web sQuad

Vumatel | Fibre break | Johannesburg North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 27/01/2020 13:18
  • Son yenilənmə 29/01/2020 09:55

Good day

Vumatel is experiencing the following network incident:

 

Network Incident Reference:


#2184

Network Incident Description:

Confirmed fibre break

Area/s Affected:


Johannesburg North:

·  Pritchard street

·  Market Street

·  Church Street 

·  Post Office Street 

·  Rose Street

·  Christo Avenue 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians will continue with repairs in the morning

Regards

Web sQuad

Vumatel| Scheduled Change| Linden Lime (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/01/2020 03:00 - 28/01/2020 08:00
  • Son yenilənmə 28/01/2020 09:46

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#379

Start Date:

28 January 2020 @ 03h00

End Date:

28 January 2020 @ 08h00

Area/s Affected:

Linden Lime

Network Type Affected:

Active Ethernet

Change Description:

UPS move

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Vumatel | Fibre break | Paperbark MDU (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 22/01/2020 11:23
  • Son yenilənmə 24/01/2020 09:20

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2172

Network Incident Description:

Fibre Break

Area/s Affected:

Northriding

·  Paperbark MDU

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

Regards

Web sQuad

Confirmed Fibre Break | Blairgowrie (Həll olundu) Tənqidi

Təsiredici Başqa - Confirmed Fibre Break | Blairgowrie

  • 16/01/2020 13:16
  • Son yenilənmə 24/01/2020 09:19

Good Day,

Vumatel are experiencing the following network incident
 

Network Incident Reference:

 #2155

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Blairgowrie

  • Melia Road
  • Olympic Road
  • End Street
  • Blairgowrie Drive

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

 

Vumatel | Fibre break | Northriding (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 24/01/2020 08:27
  • Son yenilənmə 24/01/2020 09:15

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2176

Network Incident Description:

Power Failure

Area/s Affected:

Northriding

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

There is a power failure in the area. Services will restore when power is restored

Regards

Web sQuad

Vumatel| Scheduled Change| Edgemount Estate (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/01/2020 08:00 - 29/01/2020 09:56
  • Son yenilənmə 24/01/2020 09:15

Good day

Please be advised of the following Vumatel change:

Change Reference:

#381

Start Date:

29 January 2020 @ 08h00

End Date:

29 January 2020 @ 17h00

Area/s Affected:

Egdemount Estate

Network Type Affected:

Active Ethernet

Change Description:

Fibre infrastructure move

Change Impact:

Residents will have no connectivity

Regards

Web sQuad

Vumatel | Fibre break | Stone Bridge (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 21/01/2020 09:46 - 22/01/2020 11:23
  • Son yenilənmə 21/01/2020 09:48

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2169

Network Incident Description:

Hardware failure

Area/s Affected:

Stone Bridge

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

Regards

Web sQuad

Vumatel | Fibre break | Craigtowne (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/01/2020 14:34 - 21/01/2020 09:46
  • Son yenilənmə 20/01/2020 14:35

Good day

Vumatel is having the following network incident:

 

Network Incident Reference:

#2166

Network Incident Description:

Power Failure

Area/s Affected:

Craigtowne

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

There is a power failure in the area. Services will restore when power is restored

Regards

Web sQuad

LinkLayer - Routine Network Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - LinkLayer - Routine Network Maintenance

  • 15/01/2020 07:00 - 15/01/2020 12:00
  • Son yenilənmə 17/01/2020 08:49

Please note that on Wednesday 15 January, LinkLayer will be conducting routine maintenance on their network. Please  note that all LinkLayer clients may experience possible down time between 7am and 11am.

 

 

| Fibre Break | Buccleuch (Həll olundu) Tənqidi

Təsiredici Başqa - | Fibre Break | Buccleuch

  • 09/01/2020 14:53 - 09/01/2020 15:29
  • Son yenilənmə 09/01/2020 14:54

Good Day,

Vumatel are experiencing the following network incident:

Network Incident Reference:

#2142

Network Incident Description:

Fibre Break

Area/s Affected:

Buccleuch 

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

 

Vumatel | Fibre break | Lansdowne & Kenwy (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 08/01/2020 08:16 - 16/01/2020 13:16
  • Son yenilənmə 08/01/2020 08:18

Good day 

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2135

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Lansdowne & Kenwyn 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Regards

web sQuad

Vumatel | Fibre break | Mondeor (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/01/2020 12:19 - 08/01/2020 08:10
  • Son yenilənmə 07/01/2020 12:20

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2133

Network Incident Description:

Fibre break

Area/s Affected:

Mondeor

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

Regards

The web sQuad Team

Vumatel | Fibre break | Discovery (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/01/2020 15:25 - 16/01/2020 13:16
  • Son yenilənmə 06/01/2020 15:27

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2128

Network Incident Description:

Fibre break

Area/s Affected:

Discovery

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate

 Regards

The web sQuad Team

Evotel|Fibre break|Krugersdorp (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/12/2019 15:01 - 09/01/2020 14:53
  • Son yenilənmə 20/12/2019 15:05

Good day

Evotel is currently experiencing an outage in Krugersdorp and Randfontein.

Residents may experience lost of fibre connectivity.

Technicians are onsite to restore connectivity.

Regards

The web sQuad Team

Vumatel | Fibre break | Jukskei Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 17/12/2019 10:28 - 09/01/2020 14:53
  • Son yenilənmə 17/12/2019 10:30

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2080

Network Incident Description:

Fibre break

Area/s Affected:

Jukskei Park 

·  Carlton Street

·  Platina Street

·  Sneeublom Street

·  Karbiet Street

·  Geelkappie Street

·  Malgiet Street

·  Maudehurst Street

·  School Street

·  Navette Close

·  Beton Avenue

·  Rondelle Street

·  Robyn Street

·  Aquamarine Street

·  Fynbos Street

·  Christo Avenue

·  Diamant Street

·  Mineraal Street

·  Nikkel Street

·  Chroom Street

·  Saffier Street

·  Beril Street

·  Salika Street

·  Koper Street

·  Mangaan Street

·  Juweel Street

·  Uraan Street

·  Tieroog Street

·  Zircon Street

·  Grafiet Street

·  Bioksiet Street

·  Smarag Street

·  Gousblom Street

·  Kliplelie Street

·  Peridot Street

·  Galeniet Street

·  Sirkoon Street

·  Kornalyn Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

Regards

The web sQuad Team

Fibre break | Ballito area and Surrounds (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Ballito

  • 13/12/2019 15:45 - 09/01/2020 14:53
  • Son yenilənmə 13/12/2019 17:40

Good Day,

Vumatel are experiencing the following network incident

 

 

Network Incident Reference:

#2079

Network Incident Description:

Fibre break

Area/s Affected:

Ballito and surrounds

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault  

 

Netstream| Jakaranda Estate (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/12/2019 12:38 - 09/01/2020 14:53
  • Son yenilənmə 13/12/2019 12:40

Good Day

Netstream has advised that Jacaranda Estate is currently offline.

Technicians are currently investigating the issue.

Regards

The web sQuad Team

 

 

Netstream| Madikwe Connection (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/12/2019 12:34 - 09/01/2020 14:53
  • Son yenilənmə 13/12/2019 12:38

Good day

 Netstream has advised  that some clients are currently offline at Madikwe.

Technicians are scheduled to be onsite today.

The network incident is currently being investigated.

Regards

The web sQuad Team

Netstream| Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/12/2019 12:48 - 09/01/2020 14:53
  • Son yenilənmə 12/12/2019 12:50

Good day

Please be advised that Netstream is having an emergency maintenance from 12:30 - 13:30

The following sites will be affected:

  • Mont Serrat
  • Mont Serrat 1
  • Mont Serrat 2
  • Montagu
  • Montagu 1
  • Rose Gardens
  • Preston Place

Regards

The web sQuad Team

Vumatel | Hardware Failure | Proteaheights-we (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/12/2019 09:55 - 09/01/2020 14:53
  • Son yenilənmə 11/12/2019 09:57

Good day

Please be advised that Vumatel is experiencing the following incident:

Network Incident Reference:

#2058

Network Incident Description:

Hardware failure

Area/s Affected:

Proteaheights-west-a15

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians will continue with repairs in the morning

 

Regards

The web sQuad Team

Vumatel | Fibre break | Chilton Avenue (Glenh (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/12/2019 09:54 - 09/01/2020 14:53
  • Son yenilənmə 11/12/2019 09:55

Good day 

Please be advised that Vumatel is experiencing the following incident: 

Network Incident Reference:

#2061

Network Incident Description:

Confirmed Fibre break

Area/s Affected:

Chilton Avenue

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault.  For safety reasons they can only start with repairs after City Power secures their electrical cable.

 Regards

The web sQuad Team

Confirmed Fibre break | Ferndale (Həll olundu) Tənqidi

Təsiredici Başqa - Confirmed Fibre break | Ferndale

  • 09/12/2019 16:25 - 09/01/2020 14:53
  • Son yenilənmə 09/12/2019 16:25

Good Day,


Vumatel are experiencing the following network incident
 

Network Incident Reference:

#2043 

Network Incident Description:

Confirmed Fibre break

Area/s Affected:

Ferndale

  • West Avenue 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

Vumatel Hardware failure | Sandown (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Hardware failure | Sandown

  • 09/12/2019 12:57 - 09/01/2020 14:53
  • Son yenilənmə 09/12/2019 12:57

Good Day,

Vumatel  are experiencing the following network incident
 

 

Network Incident Description:

#2032

Area/s Affected:

Sandown

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Hardware failure

 

Vumatel | Power Failure | Durban (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 09/12/2019 09:52 - 13/12/2019 12:32
  • Son yenilənmə 09/12/2019 09:53

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#2030

Network Incident Description:

Power Failure

Area/s Affected:

Miccema

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

There is a power failure in the area.  Services will restore when power is restored

Regards

The web sQuad Team

Vumatel | Fibre break | Savoy Waverley (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 09/12/2019 09:48 - 09/01/2020 14:53
  • Son yenilənmə 09/12/2019 09:52

Good day

Vumatel is  experiencing the following network incident: 

 

Incident Reference:

#2029

Network Incident Description:

Fibre Break 

Area/s Affected:

Savoy Waverley

·  Le Greg Drive

·  Riverside Road 

·  Adrienne Avenue

·  Rahle Avenue

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs 

 

 

Evotel Outage - Rant-en-Dal (Həll olundu) Tənqidi

Təsiredici Başqa - Evotel Outage - Rant-en-Dal and Dan Pienaarville

  • 06/12/2019 10:48 - 09/01/2020 14:53
  • Son yenilənmə 06/12/2019 10:52

Good day,

Evotel has reported that one of their poles in the Krugersdorp area has been damaged which has impacted the services in  Rant-en-Dal and Dan Pienaarville.

They have technicians on site urgently attending to the matter. Updates to follow.

 

 

Vumatel | Fibre break | Kensington (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 04/12/2019 15:49 - 09/01/2020 14:53
  • Son yenilənmə 04/12/2019 15:58

Good Day

Please be advised that Vumatel is experiencing the following network incident:

Network Incident Reference:

#2004

Network Incident Description:

Fibre Break 

Area/s Affected:

Kensington 

  • Nottingham Road
  • Patrol Street
  • Phoenix Street
  • Derby Road
  • Clacton Road
  • Alice Road
  • Patrol Street
  • New York Road
  • Panther Street
  • Kitchener Avenue
  • Highland Road
  • Leander Street

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and have started repairs

Regards

The web sQuad Team

Vumatel| Hardware Failure| Bryanston-West (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 04/12/2019 09:27 - 04/12/2019 12:18
  • Son yenilənmə 04/12/2019 09:32

Good day

Please be advised that Vumatel is experiencing the following network incident:

Network Incident Reference:

#2003

Network Incident Description:

Hardware Failure 

Area/s Affected:

Bryanston-West

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are en-route to investigate.

Regards

The web sQuad Team

Fibre Break| Discovery (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Discovery

  • 02/12/2019 17:22 - 05/12/2019 08:52
  • Son yenilənmə 02/12/2019 17:23

Good Day,

Vumatel are experiencing the following network incident
    

 

Network Incident Reference:

#2000

Network Incident Description:

Fibre break

Area/s Affected:

Discovery

  • Riethaan Street
  • Evelyn Street
  • Flamingo Street
  • Makou Street
  • Eider Road
  • Redshank Street
  • Mavis Street
  • Salvador Canary Avenue
  • Cygnet Street
  • Webber Avenue
  • Pamela Street
  • Hamerkop Street
  • Ibis Street
  • Lepelaar Street
  • Marlou Sandpiper Street
  • Vanreenens View Aubrey Avenue
  • Tonga Sonop Street
  • Kemphaan Street
  • Sonop Street
  • Bradfield Road
  • Widgeon Street
  • Egret Street
  • Van Santen Drive

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

 

Fibre Break| Orange Grove (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break| Orange Grove

  • 02/12/2019 11:40 - 09/01/2020 14:53
  • Son yenilənmə 02/12/2019 11:40

Good Day,

Vumatel are experiencing the following network incident
    

 

Network Incident Reference:

#1999

Network Incident Description:

 Fibre break

Area/s Affected:

Orange Grove

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed  

 

 

Vumatel | Fibre break | Athol (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/11/2019 13:00 - 04/12/2019 09:24
  • Son yenilənmə 29/11/2019 13:02

Good day

Please be advised that Vumatel is experiencing the following network incident:

Network Incident Reference:

#1987

Network Incident Description:

 Fibre break

Area/s Affected:

Athol

·  Ayr road

·  Ash road

·  Otto road

·  Atholl road

·  Maple road

·  Copley road

·  Dennis road 

·  Plane road

·  Wierda road

·  Forrest Road

·  First avenue

·  Cedar avenue

·  South avenue

·  Marjan Avenue

·  Kiewiet street

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs 

Regards

The web sQuad Team

Vumatel| Scheduled Change| Jukskei Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/11/2019 14:44 - 06/12/2019 11:44
  • Son yenilənmə 28/11/2019 14:46

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#358

Start Date:

02 December 2019 @ 09h00

End Date:

06 December 2019 @ 15h00

Area/s Affected:

Jukskei Park

  • Goud Street
  • Asbes Avenue
  • Kwarts Avenue
  • Juweel Street

Network Type Affected:

Active Ethernet

Change Description:

Resplicing the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad

Vumatel | Fibre break | Gallo Manor (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/11/2019 14:15 - 09/01/2020 14:53
  • Son yenilənmə 28/11/2019 14:18

Good day

Please note that Vumatel is experiencing the following network incident:

Network Incident Reference:

#1991

Network Incident Description:

Fibre Break

Area/s Affected:

Gallo Manor

  • Lotus street
  • Freezia street
  • Carnation street
  • Honeysuckle Crescent

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connection 

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

Regards

The web sQuad Team

Vumatel | Fibre break | Kensington (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/11/2019 08:31 - 05/12/2019 12:34
  • Son yenilənmə 28/11/2019 08:32

Good day

Please note that Vumatel is experiencing the following network incident:

Network Incident Reference:

#1982

Network Incident Description:

 Fibre break

Area/s Affected:

Kensington & Senderwood

·  Rollo Street

·  Silas Street

·  Turnstone Street

·  Siegfried Street

·  Tainton Street

·  Observatory Avenue

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians will continue with repairs tomorrow morning.

Regards

The web sQuad Team

Vumatel| Fibre Break| Cyrildene (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/11/2019 08:27 - 09/01/2020 14:53
  • Son yenilənmə 28/11/2019 08:29

Good day

Please note that Vumatel is experiencing the following network break:

Network Incident Reference:

#1982

Network Incident Description:

 Fibre break

Area/s Affected:

Cyrildene

 

·  Rollo street

·  Silas street

·  Finch street

·  Tainton street

·  Derrick Avenue

·  Turnstone street

·  Seigfried street

·  Observatory avenue

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Regards

The web sQuad Team

Netstream| Sites Offline (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 22/11/2019 15:58 - 29/11/2019 15:11
  • Son yenilənmə 22/11/2019 16:01

Good day

Please be advised that Nestream is having the following outage in the following areas:

  • Ihita
  • Bassonia Rock
  • Saxon Hoff
  • Mont Serrat 1 2
  • Montagu 1 & 2
  • Rose Gardens

They have escalated the outage and  have engineers working on restoring the lines with great urgency

Sincere apologies for any inconvenience caused .

We look forward to a speedy resolution.

 Regards

The web sQuad Team

Vumatel| Scheduled Change| Bryanston East (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 26/11/2019 08:00 - 28/11/2019 08:33
  • Son yenilənmə 22/11/2019 09:08

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#337

Start Date:

26 November 2019 @ 08h00

End Date:

27 November 2019 @ 17h00

Area/s Affected:

Bryanston East

Network Type Affected:

Active Ethernet

Change Description:

Switch migration & new cabinet installation

Change Impact:

Residents will have no connectivity

Regards

The web sQuad Team

Vumatel| Fibre Break| Lansdowne & Kenwyn (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 22/11/2019 08:49 - 25/11/2019 11:49
  • Son yenilənmə 22/11/2019 09:00

Good day

Please note that Vumatel is experiencing the following network incident:

Network Incident Reference:

#1956

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Lansdowne & Kenwyn :

·  Rompe Street

·  Albert Road

·   Rouxton Road

·   Church Street

·   St Johns Road

·  Derby Road

·   Lansdowne Road

·   Rompe Street

·  Walnut Road

·  Quick Road

·  Delhi Road

·   Pinehurst Road

·   Stockley Road

·   Leafmore Road

·   Race Course Road

·   Turfhall Road 

·   Kritzwald Road

·   Kenya Grove

·    Rockford Road

·   Ladbrook Street

·   De La Haye Avenue

·   Holderness Road

·  Woodbury Road

·   Liscard Street

·   Woodbury Close

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are continuing with repairs this morning  

Regards

The web sQuad Team

Link Down - KZN (Həll olundu) Tənqidi

Təsiredici Başqa - Link Down - KZN

  • 19/11/2019 14:55 - 22/11/2019 08:19
  • Son yenilənmə 19/11/2019 14:56

Good day 

Please note that our upstream provider is having a major outage on our Johannesburg and Durban route.

Our Senior Engineers are currently working with our upstream provider to restore connectivity as soon as possible.

We sincerely apologise for the inconvenience

Regards
The web sQuad Team

Fibre break | Jukskei park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Jukskei park

  • 16/11/2019 09:58 - 19/11/2019 11:26
  • Son yenilənmə 16/11/2019 10:00

Good Day,

Vumatel are experiencing the following network incident
 

 

 

Network Incident Reference:

#1933

Network Incident Description:

Fibre break

Area/s Affected:

Jukskei park 

·   Karbiet Street

·  Malgiet Street

·  Plantina Street

·  Sneeublom Street

·  Geelkappie Street

·  Carlton Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs

 

Vumatel| Emergency Change|Weltevreden Park - (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/10/2019 08:00 - 08/10/2019 17:00
  • Son yenilənmə 14/11/2019 08:56

Good day

Please note that Vumatel has the following emergency change:

Change Reference:

#212

Start Date:

07 October 2019 @ 08h00

End Date:

08 October 2019 @ 17h00

Area/s Affected:

Weltevreden Park - Devon Valley

  • Bietou Turn
  • Fern Road
  • Brug Road
  • Muurbal Road
  • Kloofhout Turn
  • Vale Road
  • Moss Road
  • Grand Prix Street
  • Javelin Crescent
  • Brook Road
  • Cornelius Street

Network Type Affected:

Active Ethernet

Change Description:

Due to construction work by a 3rd party contractor in the area, we are urgently required to move our fibre infrastructure out of harm's way during this time

Change Impact:

Residents will have no connectivity

 Kind Regards

The web sQuad Family

Vumatel| Scheduled Change| Little falls, Hone (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 21/10/2019 08:00 - 25/10/2019 16:00
  • Son yenilənmə 14/11/2019 08:56

Good day

Please note that Vumatel is conducting the following change:

Change Reference:

#224

Start Date:

21 October 2019 @ 08h00

End Date:

25 October 2019 @ 16h00

Area/s Affected:

Little Falls, Honeydew Ridge & Strubens Valley

Network Type Affected:

GPON

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

web sQuad Team

Netstream| Scheduled Maintenance (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 15/10/2019 00:00 - 16/10/2019 00:00
  • Son yenilənmə 14/11/2019 08:56

Dear Valued Client, 

Kindly note that Netstream will be doing scheduled software maintenance from 2019/10/15 to 2019/10/16.

Due to this, each of the below complex's will experience a downtime of 10 – 25 minutes.

 

Please see list of affected sites below. 

  • The Straight
  • Jakaranda Estate
  • The Pinnaclem Estate
  • Nothern View
  • Il Vilagio
  • Kirstenbosh
  • Terranova
  • Madikwe
  • Craigavon Park
  • Willow Grove
  • Saxon Hoff
  • Ihita Complex
  • Bessoina Rock
  • Via Positano
  • Alberante
Thank you for your patience.
 
Kind regards
The web sQuad Team

Vumatel| Scheduled Change| Mulbarton (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 17/09/2019 08:00 - 08/11/2019 17:00
  • Son yenilənmə 14/11/2019 08:56

Good day

Please note that Vumatel is having the following change:

Change Reference:

#141

Start Date:

17 September 2019 @ 08h00

End Date:

08 November 2019 17h00

Area/s Affected:

Mulbarton

Network Type Affected:

Active Ethernet

Change Description:

PoP cleanup

Change Impact:

Residents will experience intermittent connectivity for one of the days during this window

Regards

The web sQuad Team

Vumatel| Scheduled Change| Bryanston West (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/11/2019 08:00 - 12/11/2019 17:00
  • Son yenilənmə 14/11/2019 08:55

Good day

Please note that Vumatel is having the following change:

Change Reference:

#265

Start Date:

11 November 2019 @ 08h00

End Date:

12 November 2019 @ 17h00

Area/s Affected:

Bryanston West

Network Type Affected:

Active Ethernet

Change Description:

Resplicing the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Netstream | Scheduled Maintenaince (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/11/2019 12:30
  • Son yenilənmə 14/11/2019 08:55

 

Good Day Web sQuad Client

Kindly note that Netstream is doing maintenance today at bellow listed sites.   Downtime is expected to be about 20 mins each.

The maintenance is to increase stability and sort ONT loading issues that Netstream has been experiencing   .

The Updated set times are : Bassonia Rock should start at 12:30 and Alberante should start at 13:30

The following sites will be affected.

- Bassonia Rock – Alberton
- Alberante – Alberton

We apologize for this inconvenience caused.

Have a lovely day further.

 

 

Vumatel | Scheduled change | Observatory (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 04/11/2019 08:00 - 13/11/2019 14:00
  • Son yenilənmə 14/11/2019 08:53

Good day,

 Please be advised that the physical work required for the change has been completed. The technicians will return to site tomorrow to restore services for individual clients.

 _________________

Change Reference:

#286

Start Date:

04 November 2019 @ 08h00

End Date:

08 November 2019 @ 17h00

Area/s Affected:

Observatory

·  Erna Street

·  Gill Street

·  Observatory Avenue

·  Phile Street

·  Steyn Street

·  Frederick Street

·  High Avenue

·  Homestead Street

·  Regent Street

·  West Street

·  Franciska Street

·  Doorn Street

·  Fourie Street

·  Gascoyne Street

·  Rita Street

·  Short Road

·  Clerke Street

Network Type Affected:

GPON

Change Description:

PoP Cleanup

Change Impact:

Residents will have no connectivity

Vumatel | Fibre break | Orange Grove (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/11/2019 12:57 - 13/11/2019 13:00
  • Son yenilənmə 14/11/2019 08:51

Good day 

Vumatel is having the following network incident:

Network Incident Reference:

#1920

Network Incident Description:

 Fibre break

Area/s Affected:

Orange Groove

Network Type Affected:

Aerial 

Current Resident Impact:

Connectivity has restored  

Current Network Incident Status:

  All faulty ONT's have been replaced and configured and services have restored


The web sQuad TeamRegards

Vumatel| Scheduled Change| Bryanston East (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/11/2019 08:00 - 14/11/2019 17:00
  • Son yenilənmə 14/11/2019 08:50

Good day, 

Please be advised of the following change. 

Change Reference:

#323

Start Date:

13 November 2019 @ 08h00

End Date:

14 November 2019 @ 17h00

Area/s Affected:

Bryanston East

  • Belgrave Street
  • Westbourne Road
  • Devonshire Avenue
  • Hans Crescent
  • Devonshire MDU

Network Type Affected:

Active Ethernet

Change Description:

Resplicing the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Vumatel | Fibre break | Randpark Ridge (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/11/2019 13:11 - 09/01/2020 14:52
  • Son yenilənmə 14/11/2019 08:50

Good Day,


Vumatel is experiencing the following network incident

 

Network Incident Reference:

#1905

Network Incident Description:

Fibre Break

Area/s Affected:

Randpark Ridge

·  C.R. Swart Drive 

·  Thrush Avenue

·  Kowie Road

·   Volstruis Crescent

·   Kabeljou Crescent

·  Maasbanker Place

·  Kingswood Thrush Avenue

·   Makriel Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity 

Current Network Incident Status:

Technicians are continuing with repairs this morning



Kind regards
Web sQuad Family

Vumatel | Fibre break | Ottery North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 08/11/2019 11:34 - 08/11/2019 18:00
  • Son yenilənmə 14/11/2019 08:49

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#1903

Network Incident Description:

Fibre break

Area/s Affected:

Ottery North

·  Swallowcliffe Drive

·  Stoughton Crescent

·  Cranborne Road

·  Old Strandfontein Road

·  Aylesbury Crescent

·  Shaftesbury Road

·  Aylesbury Close

·  Becott Road

·  Abbots Road

·  Cariad Road

·  Baleia Road

·  Woodlands Road

·  Elzeth Road

·  Monowarr Road

·  Adamastor Road

·  Barbette Road

·  Applemist Road

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs  

Regards

The web sQuad Team

Vumatel | Fibre break | Sundowner (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/11/2019 12:51 - 15/11/2019 08:51
  • Son yenilənmə 12/11/2019 12:54

Good day

Vumatel is having the following network incident:

Network Incident Reference:

#1923

Network Incident Description:

Fibre break

Area/s Affected:

Sundowner AG-1

Puttick Ave
Amandel Street
Rosaleigh
Njala Street
Waterdraer Street
114 C. R. Swart Dr
Awend Road
Roan Road
Taurus Rd
Amandel Street
Carlbert Close
Denne Street
Newton House School

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs  

Regards

The web sQuad Team

Vumatel | Fibre break | Northwold (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/11/2019 11:38 - 12/11/2019 12:50
  • Son yenilənmə 11/11/2019 11:41

Good day

Vumatel is experiencing the following incident:

Network Incident Reference:

#1918

Network Incident Description:

 Fibre break

Area/s Affected:

Northwold

·  Ophelia Close Quinta Do Lago

·  Elnipa avenue Quinta Do Lago

·  Suzette Street

·  Amanda Street

·  C.R. Swart Drive Rosemary Lane

·  C.R. Swart Drive Blueberry Hill

·  Ophelia Close Quinta Do Lago

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed  

Regards

The web sQuad Team

JHB Outage - Vumatel and Evotel (Həll olundu) Tənqidi

Təsiredici Başqa - JHB Outage - Vumatel and Evotel

  • 08/11/2019 16:05 - 12/11/2019 09:09
  • Son yenilənmə 08/11/2019 18:35

Good day, 

We are aware of an outage affecting Vumatel and Evotel clients in most Johannesburg areas.

We have escalated this to providers and we are awaiting feedback.

Update: 18:15 - Vumatel and Evotel traffic are down once again. Their backhaul providers are currently investigating  

We apologise for the inconvenience. 

Kind Regards, 

Vumatel| Scheduled Change| Valmary Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/11/2019 08:00 - 15/11/2019 08:52
  • Son yenilənmə 08/11/2019 11:33

Good day,

 Please be advised of the following change: 

Change Reference:

#310

Start Date:

14 November 2019 @ 08h00

End Date:

14 November 2019 @ 17h00

Area/s Affected:

Valmary Park

  • Simonsberg Road
  • Helderberg Road
  • Jacaranda Street
  • Derby Avenue

Network Type Affected:

Active Ethernet

Change Description:

Rehauling the retractornet

Change Impact:

Residents will have no connectivity

Regards

The web sQuad Team

Vumatel | Fibre Break | Bryanston East (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/11/2019 12:11 - 05/11/2019 17:20
  • Son yenilənmə 06/11/2019 14:56

Good Day,

We are experiencing the following network incident
 

 

Network Incident Reference:

#1895

Network Incident Description:

Fibre break

Area/s Affected:

 Bryanston East Sector 2 

·  Landsdowne road

·  Coleraine Drive

·  Brooke Avenue

·  East Hertford Road

·  Farm Street

·  East River Road West

·  Belgrave Street

·  Bryanston Drive

·  Quorn Road

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored  

Current Network Incident Status:

Technicians have restored services  

Netstream| Fibre Break| Midrand (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 31/10/2019 12:35
  • Son yenilənmə 05/11/2019 12:43

Good day

Please note that Netstream is having the following outage: 

 

Start Date:

06/08/2019

End Date

Unknown

Impact:

Residents have no connectivity

Affected Areas

·         Stonewood

·         Coral Wood

·         Summit View

Network Status

Technicians are onsite investigating the issue

 

Regards

The web sQuad Team

 

Vumatel| Scheduled Change| Paulshof (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/10/2019 08:30 - 31/10/2019 17:00
  • Son yenilənmə 05/11/2019 12:42

Good day

Please note that Vumatel is having the following change:

Change Reference:

#266

Start Date:

28 October 2019 @ 08h30

End Date:

30 October 2019 @ 17h00

Area/s Affected:

Paulshof

Network Type Affected:

Active Ethernet

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

 

Vumatel | Fibre break | Linden (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/10/2019 09:07
  • Son yenilənmə 05/11/2019 12:42

Good day

Vumatel is experiencing the following network incident:

Network Incident Reference:

#1804

Network Incident Description:

Fibre break

Area/s Affected:

Linden

  • 7th Street
  • 8th Street
  • 5th Avenue
  • 4th Avenue

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

 Regards

The web sQuad Team

Evotel| Outage| Northriding (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 24/10/2019 14:35 - 28/10/2019 08:31
  • Son yenilənmə 24/10/2019 14:40

Good day

Please note that Evotel is currently experiencing an outage in the North Riding area. 

Their engineers are investigating and connectivity will be restored as soon as possible. 

Regards

The web sQuad Team

Vumatel | JHB | Slow Upload speeds (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | JHB | Slow Upload speeds

  • 24/10/2019 08:00 - 28/10/2019 08:32
  • Son yenilənmə 24/10/2019 13:33

Dear Web sQuad Client

We are aware of an issue affecting Vumatel Trenched clients in Johannesburg - users are experiencing very low upload speeds and erratic network behaviour.

Vumatel NOC has acknowledged that this issue is affecting clients across all ISPs in JHB. Their engineers are investigating and have prioritised this issue. Please be patient while it is being investigated.

Thanks 
 

Network Incident Reference:

#1853

Current Status

Vendor engineers are investigating

Area/s Affected:

Johannesburg

Network Type Affected:

Active Ethernet

Network Incident Description:

Slow upload speeds

Network Incident Impact:

Residents in Johannesburg are experiencing slow upload speeds

Vumatel | Load Shedding Delay | DHCP Queues (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 16/10/2019 17:03 - 08/11/2019 11:36
  • Son yenilənmə 17/10/2019 09:22

Good day,

Due to the current load shedding affecting various areas affected, Vumatel is seeing delays with DHCP processing as power restores to the areas that were affected.


Customers are urged not to reboot their devices and to be patient as the processing flows through.

Thank you  for your patience.

Vumatel| Power Failure| Mount Edgecombe (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 16/10/2019 14:50 - 17/10/2019 09:21
  • Son yenilənmə 16/10/2019 15:09

Good day

Please note that Vumatel is having the following network incident:

Network Incident Reference:

#1822  

Network Incident Description:

Power Failure

Area/s Affected:

Mount Edgecombe 

  • Stone Bridge  
  • Bishops Court  

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

There is a power failure in the area. Services will restore when power is restored

 

Regards

Yolande

 

 

Vumatel| Scheduled Change| Weltevreden Park - (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/10/2019 08:00 - 16/10/2019 17:00
  • Son yenilənmə 16/10/2019 13:21

Good day

Please be advised that Vumatel is having the following change:

Change Reference:

#246

Start Date:

14 October 2019 @ 08h00

End Date:

16 October 2019 @ 17h00

Area/s Affected:

Weltevreden Park - Allen's Nek

  • Bungalow Street
  • Chateau Avenue
  • Buffelsdoring Avenue
  • Rinyani Avenue

Network Type Affected:

Active Ethernet

Change Description:

Dome joint cutover

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Vumatel| Scheduled Change| Linden (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/10/2019 08:00 - 18/10/2019 11:05
  • Son yenilənmə 16/10/2019 11:56

Good day

Please note that Vumatel is having the following change:

Change Reference:

#256

Start Date:

28 October 2019 @ 08h00

End Date:

31 October 2019 @ 17h00

Area/s Affected:

Linden

  • 7th Street
  • 8th Street
  • 5th Avenue
  • 4th Avenue

Network Type Affected:

Active Ethernet

Change Description:

Resplicing of the dome joint

Change Impact:

Residents will have intermittent connectivity

Change Reference:

#256

Start Date:

28 October 2019 @ 08h00

End Date:

31 October 2019 @ 17h00

Area/s Affected:

Linden

  • 7th Street
  • 8th Street
  • 5th Avenue
  • 4th Avenue

Network Type Affected:

Active Ethernet

Change Description:

Resplicing of the dome joint

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Team

Vumatel| Scheduled Change| Bonaero Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 16/10/2019 08:00 - 16/10/2019 11:56
  • Son yenilənmə 14/10/2019 09:12

Good day

Vumatel is having the following change:

Change Reference:

#233

Start Date:

16 October 2019 @ 08h00

End Date:

16 October 2019 @ 17h00

Area/s Affected:

Bonaero Park

Network Type Affected:

Active Ethernet

Change Description:

Cabinet move at Teraco Isando

Change Impact:

All residents connected to Bonaero Park PoP will have no connectivity for 30 minutes during this window

Fibre break | Glenvista (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Glenvista

  • 10/10/2019 11:29 - 11/10/2019 13:28
  • Son yenilənmə 10/10/2019 11:30

Good Day,

Vumatel are experiencing the following network incident
 

 

Network Incident Reference:

#1797

Network Incident Description:

Fibre break

Area/s Affected:

Glenvista

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

 

Vumatel| Scheduled Change| Umhlanga (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 09/10/2019 04:00 - 09/10/2019 10:19
  • Son yenilənmə 04/10/2019 09:55

Good day

 Please be advised that Vumatel is having the following change:

Change Reference:

#189

Start Date:

09 October 2019 @ 04h00

End Date:

09 October 2019 @ 06h00

Area/s Affected:

Umhlanga

Network Type Affected:

GPON

Change Description:

Uplink additional diverse backhaul fibre

Change Impact:

Residents will have no connectivity

Regards

Yolande

Vumatel| Scheduled Change| Radiokop (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/10/2019 08:00 - 08/10/2019 15:20
  • Son yenilənmə 04/10/2019 09:02

Good day

Please note that Vumatel is having the following the change:

Change Reference:

#173

Start Date:

07 October 2019 @ 08h00

End Date:

08 October 2019 @ 16h00

Area/s Affected:

Radiokop

Network Type Affected:

GPON

Change Description:

PoP Cleanup

Change Impact:

Residents will have intermittent connectivity

 Regards

Yolande

Vumatel Scheduled Change | Glenhazel (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel Scheduled Change | Glenhazel

  • 04/10/2019 00:00 - 04/10/2019 05:00
  • Son yenilənmə 04/10/2019 08:43

Good day,
 
This change is being rescheduled as an Emergency change and will now be done on Friday 04 October 2019, as per below. 
 
Change Reference: #210
Start Date: 04 October 2019 @ 00h00
End Date: 04 October 2019 @ 04h00
Area/s Affected: Glenhazel
Network Type Affected: GPON
Change Description: New Rectifier Installation
Change Impact: Residents will have no connectivity

Web sQuad | Cape Town | Scheduled Maintenance (Həll olundu) Yüksək

Təsiredici Başqa - Web sQuad | Cape Town | Scheduled Maintenance

  • 01/10/2019 03:00 - 01/10/2019 04:00
  • Son yenilənmə 04/10/2019 08:38

Dear Web sQuad Client,

Please be advised that we are required to complete upgrades and updates within our Core Environment at the Cape Town Datacentres. This means that your connection will be affected for a short while during the upgrade process.

Reason for Maintenance: Core upgrade and software updates

Operational Impact: Critical

Affected Area: Entire Cape Town Client Base

This maintenance window is scheduled as below:

Cape Town Activity Window

Planned Event Start time: 03:00, Tuesday 1 October 2019

Planned Event End time: 05:00, Tuesday 1 October 2019

Expected downtime: 30 Minutes

Expected duration: 2 hours

Should there be any discrepancies experienced post planned maintenance, please urgently notify the Web sQuad NOC team who will also be monitoring with the Networks team.

We sincerely apologise for any inconvenience caused and we will endeavour to have services restored in the shortest possible time.

Kind Regards,

Web sQuad Networks Team

Netstream Sites Down (Həll olundu) Tənqidi

Təsiredici Başqa - Netstream Sites Down

  • 26/09/2019 13:48 - 10/10/2019 11:30
  • Son yenilənmə 26/09/2019 13:49

Good Day Sir/Ma’am

 Good day, 

Kindly note the following  Netstream sites are currently offline due to Power failure at the ONT headend.

The power should be Restored at about 15:00.

 Will update if the situation changes.

  • Mont Serrat
  • Mont Serrat 1
  • Mont Serrat 2
  • Montagu 1
  • Montagu 2
  • Preston Place
  • Rose Gardens

Vumatel |Confirmed fibre break | Roodekrans (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel |Confirmed fibre break | Roodekrans

  • 20/09/2019 16:30 - 10/10/2019 11:30
  • Son yenilənmə 20/09/2019 16:31

Good Day,

We are experiencing the following network incident:

 

Network Incident Reference:

#1755

Network Incident Description:

Fibre Break

Area/s Affected:

Roodekrans 

·  Bonanza Avenue

·  Concorde Avenue

·  Dolomite Avenue

·  Vascount Avenue

·  Chroom  Avenue

·  De Havilland Avenue

·  Bonteberg Street

·  Sonderend Street

·  Elandsberg Street

·  Piketberg Street

·  Miranda Street

·  Anysberg Street

·  Wemmershoek Street

·  Elandsberg Street

·  Norite Road

·  Amaryllis Drive

·  Ouklip Road

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs  

 

Fibre Break | Johannesburg North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Johannesburg North

  • 20/09/2019 16:29 - 10/10/2019 11:30
  • Son yenilənmə 20/09/2019 16:30

Good Day,


Vumatel  are experiencing the following network incident:

Network Incident Reference:

#1753

Network Incident Description:

Fibre Break

Area/s Affected:

Johannesburg North

·  Oosterland Avenue

·  Lavender Close

·  Government Road

·   Conduit Street

·   Victoria Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs   

Vumatel | Scheduled Change | Bryanston (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/09/2019 08:00 - 13/09/2019 17:00
  • Son yenilənmə 18/09/2019 17:35

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#132

Start Date:

12 September 2019 @ 08h00

End Date:

13 September 2019 @ 17h00

Area/s Affected:

Bryanston East

Network Type Affected:

Active Ethernet

Change Description:

Restore dome joint

Change Impact:

Residents will have no connectivity

Netstream | Intermittent Connection | Saxon H (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/09/2019 10:35
  • Son yenilənmə 18/09/2019 17:35

 

Good Day Web sQuad Client,

Please note, we have received the following regards to Saxon Hof on the Netstream network;

Kindly note that Caltex is having power issue at Saxon Hof, which is affecting the area

Kindly note that Saxon Hof will be down and offline and should be restored again during the day.

Netstream has not provided an ETR yet.

We apologise for the inconvenience caused.


 

 

Backhaul Provider Issue - JHB (Həll olundu) Tənqidi

Təsiredici Başqa - Backhaul Provider Issue - JHB

  • 07/09/2019 15:22 - 07/09/2019 21:04
  • Son yenilənmə 08/09/2019 19:04

A backhaul provider supplying connectivity to Vumatel Aerial, Evotel and Netstream in various areas in Johannesburg region is currently experiencing network issues resulting in disconnects. 

The provider is aware of the situation and is investigating the cause. 

Vumatel Trenched | KZN (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Trenched | KZN

  • 21/08/2019 22:15
  • Son yenilənmə 05/09/2019 14:50

Vumatel are experiencing a network issue on their KZN Master node affecting trenched clients in the KZN region, resulting in intermittent connectivity. This issue is currently being investigated by their engineering team. No ETR has been provided..

Vumatel|Scheduled Change| Teraco JHB (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/09/2019 00:05 - 05/09/2019 06:00
  • Son yenilənmə 05/09/2019 14:50

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#131

Start Date:

05 September 2019 @ 00h05

End Date:

05 September 2019 @ 06h00

Area/s Affected:

All services connected to Teraco Isando

Network Type Affected:

Active Ethernet

Change Description:

Master node migration and server move

Change Impact:

Residents will have no connectivity

Vumatel |Scheduled Change | Balito (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 09/09/2019 02:00 - 11/09/2019 09:28
  • Son yenilənmə 05/09/2019 14:48

Good Day,

 

 

Please be advised of the following scheduled change.

 

Change Reference:

#98

Start Date:

09 September 2019 @ 02h00

End Date:

09 September 2019 @ 05h00

Area/s Affected:

Ballito

Network Type Affected:

GPON

Change Description:

Uplink Ballito OLT to new switch on-site

Change Impact:

Residents will have no connectivity

Vumatel| Fibre Break| Fernadale Ridge (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 22/08/2019 08:33 - 22/08/2019 15:19
  • Son yenilənmə 30/08/2019 12:16

Good Day,

We are experiencing the following network incident
  

 

Network Incident Reference:

#1648

 

Network Incident Description:

 Confirmed Fibre break

 

Area/s Affected:

 Ferndale Ridge

 

Network Type Affected:

Active Ethernet

 

Current Resident Impact:

Connectivity has restored

 

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored

 

 

JHB - Cape Town Intermittent Disconnections (Həll olundu) Tənqidi

Təsiredici Başqa - JHB - Cape Town Intermittent Disconnections

  • 28/08/2019 20:15 - 29/08/2019 00:00
  • Son yenilənmə 30/08/2019 12:14

Dear Web sQuad Client

We have picked up on an issue affecting our Johannesburg to Cape Town circuits. The link is flapping rapidly, leading to constant network reconvergence. Our engineers are working to dampen the effect of this as well as seek a resolution from our vendors.

We apologise for the inconvenience caused and will update you with progress as we continue.

Web sQuad Networking Team

Vumatel| Fibre Break| Little Falls (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 30/08/2019 09:34
  • Son yenilənmə 30/08/2019 11:11

Good Day,

Vumatel is experiencing the following network incident:

 

Network Incident Reference:

#1675

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Little Falls

  • Van Damn Street
  • Tufa Street
  • Waterval Road

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site localising the fault

Regards

The web sQuad Family

Vumatel| Scheduled Change| Eden Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/09/2019 08:00 - 11/09/2019 09:28
  • Son yenilənmə 30/08/2019 07:04

Good Day, 

Please be advised that Vumatel is having  the following scheduled change.

 

Change Reference:

#109

Start Date:

05 September 2019 @ 08h00

End Date:

05 September 2019 @ 17h00

Area/s Affected:

Arauna, Bracken Heights & Eden Park

Network Type Affected:

Active Ethernet

Change Description:

Repatch feeder cable

Change Impact:

Residents will have no connectivity

 Regards

The web sQuad Family

Vumatel Emergency Change| Morningside Hills (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 03/09/2019 09:00 - 11/09/2019 09:28
  • Son yenilənmə 27/08/2019 11:10

Good Day 

Please be advised that Vumatel has the following emergency change.

 

Change Reference:

#110

Start Date:

03 September 2019 @ 09h00

End Date:

03 September 2019 @ 17h00

Area/s Affected:

Morningside Hills MDU

Network Type Affected:

GPON

Change Description:

MDU CPT cut-over

Change Impact:

Residents will have intermittent connectivity

Regards

The web sQuad Family

Vumatel Fibre Break| Morningside (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 27/08/2019 09:00 - 27/08/2019 12:35
  • Son yenilənmə 27/08/2019 07:21

Good Day,

Vumatel is experiencing the following network incident:

 

Network Incident Reference:

#1663

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Morning side

  • School road
  • Ronmar road
  • Desmond road

Network Type Affected:

Aerial 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed


Regards

The web sQuad Family

Vumatel| Pop is down| Kensington (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 15/08/2019 09:34 - 15/08/2019 15:00
  • Son yenilənmə 21/08/2019 20:49

Good Day,

Vumatel is experiencing the following network incident:

 

Network Incident Reference:

#1613

Network Incident Description:

Pop is down

Area/s Affected:

Kensington 

Network Type Affected:

Aerial  

Current Resident Impact:

Residents have no connectivity  

Current Network Incident Status:

Please note that this is not power related, technicians are on-site investigating

Regards

web Squad Team

Vumatel | Switches are down | Cape Town (Both (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/08/2019 04:43 - 19/08/2019 10:00
  • Son yenilənmə 21/08/2019 20:48

Good Day,

We are experiencing the following network incident:

 

Network Incident Reference:

#1619

Network Incident Description:

Switches are down

Area/s Affected:

Bothasig  

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are procuring the required equipment to restore services.

Vumatel| Emercency Change| Blairgowrie (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/08/2019 22:00 - 11/09/2019 09:28
  • Son yenilənmə 19/08/2019 09:38

Good day

Vumatel will be conducting the following emergency change:

Change Reference:

#92

Start Date:

19 August 2019 @ 22h00

End Date:

20 August 2019 @ 04h00

Area/s Affected:

Blairgowrie

Network Type Affected:

Active Ethernet

Change Description:

UPS replacement

Change Impact:

Residents will have no connectivity

Regards

web sQuad Team

Mitsol | Fibre Break | Balito (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/08/2019 15:40 - 13/08/2019 00:00
  • Son yenilənmə 13/08/2019 06:03

Dear Valued Customer

The following refers to a major fibre outage to Ballito affecting all customers In the Ballito and surrounding areas. 

SERVICE/S IMPACTED: All services.

START TIME: 08/08/2019 @ 15:36 (SAST)

END TIME: Unknown

DOWNTIME: Unknown

REASON FOR OUTAGE: issue with the core Ballito fiber

We are currently waiting for a tech to get to site and begin investigations/repairs. This will be completed sometime this evening but unfortunately we don’t have an ETA right now (still need to determine what happened and what repairs are needed).

We apologise for any inconvenience caused,

 

Regards

Mitsol & Vumatel | Balito Area | Fibre Br (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 08/08/2019 09:36 - 08/08/2019 16:10
  • Son yenilənmə 08/08/2019 14:08

Dear Valued Customer

The following refers to a major fibre outage to Ballito affecting all customers In the Ballito and surrounding areas.

 SERVICE/S IMPACTED: All services.

 START TIME: 08/08/2019 @ 09:36 (SAST)

 END TIME: Unknown

 DOWNTIME: Unknown

 REASON FOR OUTAGE: Fibre break at 15km South of Ballito

 UPDATE:At 11:00 the fibre contractor established that the fibre break is at 15km south of Ballito and are now busy localising the fault.

 

 We apologise for any inconvenience caused

Regards 

Vumatel| Scheduled Change| Ferndale Ridge (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/08/2019 08:00 - 11/09/2019 09:28
  • Son yenilənmə 08/08/2019 12:37

Good Day,

Vumatel has a scheduled change as per the below:

Change Reference:

#1586

Start Date:

14 August 2019 @ 08h00

End Date:

14 August 2019 @ 18h00

Area/s Affected:

Ferndale Ridge

Network Type Affected:

Active Ethernet

Change Description:

Resplicing in the dome joint

Change Impact:

Residents will have no connectivity

 Regards

--

Vumatel| Fibre Break| Meyersdal (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/08/2019 14:55
  • Son yenilənmə 05/08/2019 08:33

Good Day,

Vumatel is experiencing the following network incident
 :

 

Network Incident Reference:

#1557 

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Meyersdal  

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are investigating 

Regards

web sQuad

Vumatel| General Outage| Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/08/2019 11:56 - 02/08/2019 12:26
  • Son yenilənmə 02/08/2019 12:27

Good Day, 

Vumatel is experiencing a general outage in Cape Town which is affecting some users. 

A ticket has been logged with Vumatel and no ETA has been received yet. 

We will advise  as soon as the the issue is sorted.|

Regards

web sQuad Team

 

Vumatel| Scheduled Change| Umdloti (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/08/2019 04:00 - 11/09/2019 09:26
  • Son yenilənmə 01/08/2019 09:07

 

Good Day,

Please note that Vumatel is having the following scheduled change:



Change Reference:

#1507

Start Date:

06 August 2019 @ 04h00

End Date:

06 August 2019 @ 05h00

Area/s Affected:

Umdloti

Network Type Affected:

GPON

Change Description:

Uplink and SFP upgrade

Change Impact:

Residents will have no connectivity

Regards

 

Vumatel| Fibre Break| Vorna Valley (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/07/2019 14:34 - 29/07/2019 20:34
  • Son yenilənmə 30/07/2019 08:01

 

Good Day,

Vumatel is e experiencing the following network incident:

 

Network Incident Reference:

#1536

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Bel Aire Complex

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:  

Technicians have localised the fault and have started repairs

 Regards

 

 

Netstream | Fibrebreak | Midrand (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/07/2019 12:37
  • Son yenilənmə 29/07/2019 16:55

 

Good day All

There is a fibre issue/break in the following areas. Netstream Fibre teams are investigating the issue.

 We  will provide an update as soon as there is any further information.

 Effected areas:

 

  • Coral Wood
  • Stonewood
  • Summit View

 We will provide updates as we receive them.

 Kind Regards

 

 

Vumatel | Fibre break | Vorna Valley (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 26/07/2019 12:20
  • Son yenilənmə 29/07/2019 08:47

Good Day,

Vumatel is experiencing the following network incident:

 

Network Incident Reference:

#1528 

Network Incident Description:

Confirmed fibre break

Area/s Affected:

·  Bel Aire Complex

·   Vorna Village

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:  

Technicians are still busy with repairs  

Regards

 

VUMATEL|FIBRE BREAK| BONAERO PARK (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/07/2019 10:50 - 23/07/2019 07:59
  • Son yenilənmə 23/07/2019 07:59

Good Day,

Vumatel is experiencing the following network incident   

 

 

Network Incident Reference:

#1485

Network Incident Description:

Confirmed fibre break  

Area/s Affected:


 Bonaero Park

·   Eldorado Street

·  Harewood Avenue

·  Friendship Avenue

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs

Kind Regards

VUMATEL| EMERGENCY CHANGE| PROTEA HEIGHTS WES (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 25/07/2019 10:00 - 11/09/2019 09:26
  • Son yenilənmə 23/07/2019 07:56

Good day

Vumatel has scheduled an emergency change as per the below:

Change Reference:

#1505

Start Date:

25 July 2019 @ 10h00

End Date:

25 July 2019 @ 14h00

Area/s Affected:

Protea Heights West

Network Type Affected:

Active Ethernet

Change Description:

Replace faulty UPS batteries

Change Impact:

No Impact - but should the POP go down, then all clients will be have no connectivity

 

--

Regards

Web sQuad Team

VUMATEL| EMERGENCY CHANGE| NORTHRIDING (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/07/2019 04:00 - 19/07/2019 05:00
  • Son yenilənmə 19/07/2019 09:46

Good Day,

 

Please be advised of the following emergency change from Vumatel.

 

 

Change Reference:

#1483

Start Date:

19 July 2019 @ 04h00

End Date:

19 July 2019 @ 05h00

Area/s Affected:

Northriding

Network Type Affected:

GPON

Change Description:

Replace a faulty SFP

Change Impact:

Residents will have no connectivity during this time

Kind Regards

Vumatel | Emergency Change | North Riding (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/07/2019 04:00 - 11/09/2019 09:26
  • Son yenilənmə 18/07/2019 16:58

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#1483

Start Date:

19 July 2019 @ 04h00

End Date:

19 July 2019 @ 05h00

Area/s Affected:

Northriding

Network Type Affected:

GPON

Change Description:

Replace a faulty SFP

Change Impact:

Residents will have no connectivity during this time

VUMATEL| POP IS DOWN| UMDLOTI (KZN) (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 17/07/2019 06:31 - 17/07/2019 08:56
  • Son yenilənmə 17/07/2019 12:16

Good Day,

Vumatel is currently experiencing the following network incident:

 

Network Incident Reference:

#1481

Network Incident Description:

Pop is down  

Area/s Affected:

Umdloti (KZN)

Network Type Affected:

GPON

Current Resident Impact:

Connectivity has been restored

Current Network Incident Status:

PoP is operational

 Regards

Vumatel | Network incident | Bryanston, Fernd (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 15/07/2019 10:42 - 15/07/2019 11:00
  • Son yenilənmə 15/07/2019 11:31

Between 10h42 and 11h00 this morning Vumatel experienced a fibre disruption to the areas listed below.

 

Network Incident Reference:

#1452

Network Incident Description:

Confirmed fibre break

Area/s Affected:

  • Bryanston
  • Ferndale
  • Northriding

Network Type Affected:

GPON

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Traffic has been failed over the to the redundant link while the fibre break is repaired.
When the fibre is repaired, traffic will be rerouted back to the primary link. 
This short interruption will be communicated beforehand.

VUMATEL| FIBRE BREAK| BRYANSTON,FERNDALE AND (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 15/07/2019 10:42 - 15/07/2019 11:00
  • Son yenilənmə 15/07/2019 11:29

Good Day, 

Between 10h42 and 11h00 this morning Vumatel experienced a fibre disruption to the areas listed below.

 

Network Incident Reference:

#1452

Network Incident Description:

Confirmed fibre break

Area/s Affected:

  • Bryanston
  • Ferndale
  • Northriding

Network Type Affected:

GPON

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Traffic has been failed over the to the redundant link while the fibre break is repaired.
When the fibre is repaired, traffic will be rerouted back to the primary link. 
This short interruption will be communicated beforehand.

Vumatel | Scheduled Change | San Bernadino MD (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 10/07/2019 00:00 - 11/07/2019 23:59
  • Son yenilənmə 12/07/2019 10:25

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1445

Start Date:

10 July 2019 

End Date:

11 July 2019

Area/s Affected:

San Bernadino MDU | Vorna Valley

Network Type Affected:

GPON

Change Description:

Float a new fibre cable to stabilise the service at the MDU

Change Impact:

Residents will have no connectivity during this time

Vumatel | Scheduled Change | Bryanston East (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 17/07/2019 08:30 - 11/09/2019 09:26
  • Son yenilənmə 12/07/2019 10:24

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1460

Start Date:

17 July 2019 @ 08h30

End Date:

17 July 2019 @ 09h30

Area/s Affected:

Bryanston East

Network Type Affected:

Active Ethernet

Change Description:

Add uplink redundancy & upgrade the DA cable

Change Impact:

Residents will have no connectivity during this time

Vumatel | Scheduled Change | Bryanston South (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 16/07/2019 12:00 - 11/09/2019 09:26
  • Son yenilənmə 12/07/2019 10:15

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1459

Start Date:

16 July 2019 @ 12h00

End Date:

16 July 2019 @ 13h30

Area/s Affected:

Bryanston South

Network Type Affected:

Active Ethernet

Change Description:

Add uplink redundancy & upgrade the DA cables

Change Impact:

Residents will have no connectivity during this time

Vumatel | Scheduled Change | Bryanston (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/07/2019 00:00 - 09/07/2019 23:59
  • Son yenilənmə 10/07/2019 09:53

Good Day,

 

Technicians completed all the required splicing last night and the majority of the patching.  They are continuing with patching this morning at the PoP to restore the remaining services that are down.

 

 

Once again, we apologise for the inconvenience this has caused and thank you for your patience.

 

Change Reference:

#1413

Start Date:

02 July 2019

End Date:

09 July 2019

Area/s Affected:

Bryanston South AG's 1 to 4

Network Type Affected:

Active Ethernet

Change Description:

Installation of new ducts and fibres to permanently repair the fibres that were recently damaged by a 3rd party contractor

Change Impact:

Residents will have no connectivity during this time

Mitsol| Fibre Break | Balito (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 03/07/2019 08:32
  • Son yenilənmə 08/07/2019 09:50

Dear Valued Customer

Update: The fibre vendor has located the break at 4.5km West of Ballito.

The following refers to a major fibre outage to Ballito affecting all customers In the Ballito and surrounding areas.

SERVICE/S IMPACTED: All services.

START TIME: 03/07/2019 @ 07:15 (SAST)

END TIME: Unknown

DOWNTIME: Unknown

REASON FOR OUTAGE: Fibre vendor has located a break at 4.5km west of Ballito

We apologise for any inconvenience caused.

Regards

Vumatel | Pop is Down | Ballito (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 03/07/2019 08:53
  • Son yenilənmə 08/07/2019 09:50

Good day,

 

 

Network Incident Reference:

#1425

Network Incident Description:

PoP is operational

Area/s Affected:

Ballito

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored  

Vumatel | West Rand - ERPS Ring Implementatio (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/07/2019 02:00 - 02/07/2019 06:00
  • Son yenilənmə 02/07/2019 09:19

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1409

Start Date:

02 July 2019 @ 02h00

End Date:

02 July 2019 @ 06h00

Area/s Affected:

  • Amarosa
  • Helderkruin
  • Honeydew
  • Riverview
  • Roodekrans

Network Type Affected:

GPON

Change Description:

Phase 3 Implementation of the ERPS ring

Change Impact:

Residents will have no connectivity during this time

Vumatel | Suspected Fibre Break | Vorna Valle (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/06/2019 15:18
  • Son yenilənmə 01/07/2019 08:57

Good Day,


Network Incident Reference:

#1414

Network Incident Description:

Confirmed fibre break  

Area/s Affected:

Vorna Valley

Network Type Affected:

GPON

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored.

Web Squad - Core Upgrades (Həll olundu) Tənqidi

Təsiredici Başqa - KZN and Cape Town -Web Squad - Core Upgrades

  • 14/06/2019 00:00 - 14/06/2019 00:45
  • Son yenilənmə 26/06/2019 08:46

Good day, 

Our vendors will be performing software upgrades on various core nodes.

Services may be temporarily affected.

Vumatel |Fibre Break | Greenside (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 24/06/2019 06:16 - 25/06/2019 13:00
  • Son yenilənmə 26/06/2019 08:46

Good Day,

 

Network Incident Reference:

#1398

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Greenside

·  Greenfield Road

·  Murifield Road

·  Gleneagles Road

·  Hoylake Road

·  Haven Road

·  Geers Avenue

·  Petra Avenue

·  Coetzer Street

·  The Braids Road

·  Greenway

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored  

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored

Vumatel | Outage | Bryanston (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel |Ongoing Outage | Bryanston

  • 24/06/2019 20:00 - 26/06/2019 06:00
  • Son yenilənmə 26/06/2019 08:45

Good Day,

 

Network Incident Reference:

#1347

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Bryanston South

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored

Communication sent to residents

https://mailchi.mp/04928fa4af6c/vumatel-outages-in-bryanston-explained

Vumatel |Confirmed fibre break | Bryanston So (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/06/2019 16:24 - 26/06/2019 08:45
  • Son yenilənmə 24/06/2019 08:27

Good Day,

 

We are experiencing the following network incident.

 

 

Network Incident Reference:

#1347

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Bryanston South

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are on-site to resume with with repairs.

Communication sent to residents

https://mailchi.mp/04928fa4af6c/vumatel-outages-in-bryanston-explained

Vumatel | Fibre Break | JHB North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 21/06/2019 10:17 - 21/06/2019 18:00
  • Son yenilənmə 24/06/2019 08:23

Good Day,

 

Network Incident Reference:

#1381

Network Incident Description:

Confirmed fibre break  

Area/s Affected:


Johannesburg North 
 - Post Office Street
 - Pritchard Street 
 - Rose Street 
 - Church Street
 - Market Street

Network Type Affected:

Active Ethernet  

Current Resident Impact:

Connectivity has restored  

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored  

Mitsol - Fibre Break - Ballito (Həll olundu) Tənqidi

Təsiredici Başqa - Mitsol - Fibre Break - Ballito

  • 18/06/2019 10:14
  • Son yenilənmə 18/06/2019 14:58

Good day, 

Mitsol is experiencing a major fibre break along the M4 to Ballito affecting all customers In the Ballito and surrounding areas.

 SERVICE/S IMPACTED: All services.

 START TIME: 18/06/2019 @ 09:50.

 END TIME: Estimated 18/06/2019 @ 11:30

 DOWNTIME: Unknown

 REASON FOR OUTAGE: The fibre vender has identified the fibre break along the M4 to Ballito, they are busy replacing 250m of fibre and are starting to splice in the new section.

 

Mitsol | Fibre Break | Ballito (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/06/2019 10:14 - 18/06/2019 10:17
  • Son yenilənmə 18/06/2019 10:15

 

Dear Valued Customer

The following refers to a major fibre break along the M4 to Ballito affecting all customers In the Ballito and surrounding areas.

SERVICE/S IMPACTED: All services.

START TIME: 18/06/2019 @ 09:50.

END TIME: Estimated 18/06/2019 @ 11:30

DOWNTIME: Unknown

REASON FOR OUTAGE: The fibre vender has identified the fibre break along the M4 to Ballito, they are busy replacing 250m of fibre and are starting to splice in the new section.

We apologise for any inconvenience caused, please do not hesitate to contact either your Mitsol account manager or the Mitsol helpdesk on 0861 477 477, should you experience any further issues relating to the above.

Regards

 

 

Netstream | Fibre Break | Midrand (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/06/2019 14:57
  • Son yenilənmə 18/06/2019 08:31

Dear Netstream Client,

Please note there is a fiber break affecting clients in the Midrand Area. This has been escalated for repairs.

Complex's affected:

Coral Wood
Saxonhof
Stonewood

Kind regards

Vumatel | Outage | Roodepoort and Honeydew (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/06/2019 18:35 - 14/06/2019 08:00
  • Son yenilənmə 18/06/2019 08:30

Good Day,

The following network incident has been resolved.

 

 

Network Incident Reference:

#1353  

Network Incident Description:

PoP's are down  

Area/s Affected:

 

·         Amarosa

·          Honeydew Manor

Network Type Affected:

 GPON 

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored.

Vumatel | Scheduled Change | Johannesburg (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/06/2019 02:00 - 13/06/2019 04:00
  • Son yenilənmə 13/06/2019 10:55

ood Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1336

Start Date:

13 June 2019 @ 02h00

End Date:

13 June 2019 @ 04h00

Area/s Affected:

Johannesburg

Network Type Affected:

Active Ethernet

Change Description:

Traffic migration to 100GB ports at IS Parklands

Change Impact:

Affected services for all Johannesburg ISPs will be:

  • Active Ethernet Traffic from Parklands 

Vumatel | Confirmed fibre break | Florida Lak (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/06/2019 16:25
  • Son yenilənmə 13/06/2019 09:46

Good Day,

Please note that the following Incident has been resolved. 

 

Network Incident Reference:

 #1349  

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Florida Lake 

Network Type Affected:

Aerial

Current Resident Impact:

Connectivity has restored  

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored  

Vumatel | Greenside | Confirmed Fibre Break (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Greenside | Confirmed Fibre Break

  • 11/06/2019 17:40 - 12/06/2019 11:57
  • Son yenilənmə 13/06/2019 09:45

Good Day,

We are experiencing the following network incident:

 

Network Incident Reference:

#1343

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Greenside

·         Greenfield Street

·         Greenway Street 

·         Mowbray Street

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored  

Netstream | Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/06/2019 11:14
  • Son yenilənmə 13/06/2019 08:24

Dear Web sQuad Client,

Please note, Netstream is experiencing a network out, 

We have not received an ETR yet.

Kind regards

Vumatel | Network Disruption | West Rand (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Network Disruption | West Rand

  • 11/06/2019 18:30 - 11/06/2019 22:31
  • Son yenilənmə 12/06/2019 22:35

Good Day,
 
Vumatel are experiencing the following network incident.
 
Network Incident Reference: #1344
Network Incident Description: Service Disruption
Area/s Affected:  West Rand
  • Roodekrans 
  • Helderkruin
  • Discovery
  • Constantia Kloof
  • Florida
     
Network Type Affected: Aerial
Current Resident Impact: Residents have no connectivity
Current Network Incident Status: Technicians are en-route to investigate

Vumatel | Scheduled Change |Orange Grove, Gle (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/06/2019 03:00 - 12/06/2019 05:00
  • Son yenilənmə 12/06/2019 09:42

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1333

Start Date:

12 June 2019 @ 03h00

End Date:

12 June 2019 @ 05h00

Area/s Affected:

  • Orange Grove
  • Glenhazel
  • Cyrildene
  • Observatory
  • Kensington

Network Type Affected:

GPON

Change Description:

Upgrade the uplink and move traffic to the active DWDM 

Change Impact:

Residents will have no connectivity during this time

Confirmed Break| Albertville (Həll olundu) Tənqidi

Təsiredici Başqa - Confirmed Break| Albertville

  • 11/06/2019 10:55 - 11/06/2019 10:55
  • Son yenilənmə 11/06/2019 10:55

Good Day,

Vumatel are experiencing the following network incident
 

 

Network Incident Reference:

#1340

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Albertville

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs.

Confirmed Break| Albertville (Həll olundu) Tənqidi

Təsiredici Başqa - Confirmed Break| Albertville

  • 11/06/2019 10:55 - 11/06/2019 10:55
  • Son yenilənmə 11/06/2019 10:55

Good Day,

Vumatel are experiencing the following network incident
 

 

Network Incident Reference:

#1340

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Albertville

Network Type Affected:

GPON

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians are still busy with repairs.

Vumatel Cape Town Major Network Change (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/06/2019 00:00 - 11/06/2019 06:00
  • Son yenilənmə 11/06/2019 08:53

Dear Web sQuad Client

Vumatel will be performing network upgrades tonight starting at 00:05. A major network change is required to load balance and provide additional capacity for Cape Town involving the split of Master Node 1 into 2.

Date: 11 June 2019
Time: 00:00 – 06:00

Expected downtime: minimal – however DHCP allocations may take longer to complete than usual, which may affect your ability to connect immediately 

Areas Affected:
Edenpark
Vredekloof
Stellenberg
La-Rochelle
Oakdale
Protea Heights East
Protea Heights West
Kuilsrivier North
Kuilsrivier South
Boston
Northpine

Please be patient during this transition. 

Should connectivity not be restored by 9am, please submit a ticket to our team for further investigation.

Thank you.

Vumatel| Confirmed fibre break | Paulshof (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/06/2019 13:18 - 06/06/2019 14:30
  • Son yenilənmə 10/06/2019 11:54

Good Day,

The following incident has been resolved.

 

 

Network Incident Reference:

#1329

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Paulshof 

·  Maluti Avenue

·  Mt Innes Avenue 

·  Lebombo Lane

·  Drakenstein Avenue

·  Franschoek Close

·  Stone Haven Road

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored

Vumatel | Fibre Break | Atlasville (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/06/2019 14:45 - 08/06/2019 12:20
  • Son yenilənmə 10/06/2019 11:52

Good Day,

The following incident has been resolved 

 

Network Incident Reference:

#1322

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Atlasville

·  Geelvink Street

·  Venus Street 

·  Reier Street

·  Gompou Street

·  Falcon Street

·  Star Street

·  Toekan Street

·  Mars Street

·  Jupiter Street 

·  Sun Street 

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored  

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored  

Confirmed fibre break | Birchleigh (Həll olundu) Tənqidi

Təsiredici Başqa - Confirmed fibre break | Birchleigh

  • 06/06/2019 13:18 - 07/06/2019 18:00
  • Son yenilənmə 07/06/2019 10:13

Good Day,

Vumatel  are experiencing the following network incident.

Network Incident Reference:

#1331

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Birchleigh

  • Acilia Street
  • Lloyd Road
  • Pongola River Drive

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have localised the fault and are evaluating the repair needed

 

POP Down - Bryanston South (Həll olundu) Tənqidi

Təsiredici Başqa - POP Down - Bryanston South

  • 05/06/2019 10:42 - 05/06/2019 14:45
  • Son yenilənmə 05/06/2019 10:44

Good Day,

 Vumatel are experiencing the following network incident.

Network Incident Reference:

#1323

Network Incident Description:

PoP is down

Area/s Affected:

Bryanston South

Network Type Affected:

Active Ethernet

Current Resident Impact:

Residents connected to the Bryanston South 2 PoP will have no connectivity

Current Network Incident Status:

Technicians are on site attending to the incident

 

Confirmed fibre break | Birch Acres (Həll olundu) Tənqidi

Təsiredici Başqa - Confirmed fibre break | Birch Acres

  • 05/06/2019 10:23 - 05/06/2019 10:41
  • Son yenilənmə 05/06/2019 10:41

Good Day,

The following network incident has been resolved:

 

Network Incident Reference:

#1315

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Birch Acres

·  Blue Crane Katakoeroe Street

·  Paradysvink Road

·  Bromvoel Road  

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored  

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored

 

 

Vumatel |Scheduled Change | Roodekrans (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/05/2019 00:00 - 31/05/2019 00:00
  • Son yenilənmə 03/06/2019 17:02

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1278

Start Date:

28 May 2019

End Date:

31 May 2019

Area/s Affected:

Roodekrans

Network Type Affected:

GPON

Change Description:

Pop clean up and slack management

Change Impact:

Residents will experience intermittent connectivity during this time

 

--

Netstream |Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/05/2019 08:16
  • Son yenilənmə 30/05/2019 10:17

Dear Netstream Client,

Please note, there is currently a network outage affecting all areas. Netstream has a team currently repairing the fault.

They have informed us that Clients may experience intermittent connectivity throughout the day.

Kind regards

Vumatel | Scheduled Maintenance| North Riding (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/05/2019 08:00 - 02/05/2019 17:00
  • Son yenilənmə 30/05/2019 10:17

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#1196

Start Date:

02 May 2019 @ 08h00

End Date:

02 May 2019 @ 17h00

Area/s Affected:

Toldeo MDU | Northriding

Network Type Affected:

GPON

Change Description:

Replace a faulty splitter

Change Impact:

Residents will have no connectivity during this time

Vumatel |Scheduled Change| Johannesburg (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 30/05/2019 02:00 - 30/05/2019 05:00
  • Son yenilənmə 30/05/2019 10:17

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1284

Start Date:

30 May 2019 @ 02h00

End Date:

30 May 2019 @ 05h00

Area/s Affected:

Johannesburg

Network Type Affected:

Active Ethernet and GPON

Change Description:

Migration of traffic to Active DWDM between JHB Rosebank and Teraco

Change Impact:

For ISP's that have a point of interconnect in Teraco the affected Services will be:

  • GPON
  • Active Ethernet Parklands Traffic


For ISP's that have a point of interconnect in Reflex the affected Services will be:

  • GPON
  • Active Ethernet Teraco Traffic

Netstream |Network Outage | Midrand (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 22/05/2019 06:00 - 22/05/2019 23:59
  • Son yenilənmə 27/05/2019 08:55

Good Day,

Please Note, Netstream has informed us that they are doing upgrades to their Network affecting all complex's in Midrand.

They are hoping to have this resolved by 5pm today.

Thank you 

Vumatel | Confirmed Fiber Break | Rivonia (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/05/2019 20:34
  • Son yenilənmə 20/05/2019 08:14

Good Day,

We are experiencing the following network incident
 

 

Network Incident Reference:

#1234

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Rivonia AG1

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status: 

Technicians are still busy with repairs

Netstream |OLT Down | Alberton (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 16/05/2019 09:49
  • Son yenilənmə 16/05/2019 16:15

Services have been restored.

__________________


Please note that Netstream's OLT in Alberton has crashed, so there is no connectivity

Their engineers are working on it at the moment.

Sites that are off are:
Watsonsia
Saxon Hof
Mont Serrat
Mont Serrat 1
Mont Serrat 2
Montagu
Preston Place
Rose Garden
Eco Villa
Bassonia Rock

We will keep you posted as we receive updates.

Vumatel | Confirmed fibre break | Sandown (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 15/05/2019 11:15 - 15/05/2019 14:15
  • Son yenilənmə 15/05/2019 11:15

Good Day,

We are experiencing the following network incident
 

 

Network Incident Reference:

#1243

Network Incident Description:

Confirmed fibre break

Area/s Affected:

East Road
Nerina Road
Billern Road  
Raalte Road
Charlton Quay MDU
Centre Road
Outspan Road
Middle Road

Network Type Affected:

Aerial

Current Resident Impact:

Residents have no connectivity

Current Network Incident Status:

Technicians have started with repairs  

Vumatel | Confirmed Fiber Break | Mulbarton (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/05/2019 12:35 - 15/05/2019 14:18
  • Son yenilənmə 14/05/2019 10:31

Good Day,

The following incident has been resolved.  

Network Incident Reference:

#1236

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Mulbarton 

Network Type Affected:

Active Ethernet 

Current Resident Impact:

Connectivity has been restored

Vumatel Fibre Break | Honeydew Manor (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 10/05/2019 13:16 - 10/05/2019 16:15
  • Son yenilənmə 10/05/2019 16:25

Good Day,

Please note the network incident has been resolved.

 

Network Incident Reference:

#1230

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Cupidus MDU
The Olive Retirement Village
Penchartz Place

Network Type Affected:

Aerial

Current Resident Impact:

Connectivity has been restored.

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored.

Vumatel | Scheduled Change | Linden (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/05/2019 08:00 - 02/05/2019 17:00
  • Son yenilənmə 09/05/2019 15:13

Good Day,

 

We have to move this change to Thursday due to Network Incident #1192 that we are currently experiencing.  Please see the updated date and time below.

 

Change Reference:

#1179

Start Date:

02 May 2019 @ 08h00

End Date:

02 May 2019 @ 17h00

Area/s Affected:

Linden
Cosmos, Jessie, 3rd & 4th Avenues
Hope & Frances Roads
1st & 2nd Streets

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

Vumatel | Fibre Break | Bryanston South (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/05/2019 08:00 - 03/05/2019 09:32
  • Son yenilənmə 09/05/2019 13:22

Good Day,

 

We have to move this change to Thursday due to Network Incident #1192 that we are currently experiencing.  Please see the updated date and time below.

 

Change Reference:

#1179

Start Date:

02 May 2019 @ 08h00

End Date:

02 May 2019 @ 17h00

Area/s Affected:

Linden
Cosmos, Jessie, 3rd & 4th Avenues
Hope & Frances Roads
1st & 2nd Streets

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

Vumatel | Fibre Break | Cyrildene (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 09/05/2019 06:58 - 09/05/2019 12:00
  • Son yenilənmə 09/05/2019 13:21

Good Day,

We are experiencing the following network incident
  

 

Network Incident Reference:

#1217

Network Incident Description:

Confirmed fibre break

Area/s Affected:

Cyrildene : Aida and Cooper Streets 

Network Type Affected:

Aerial 

Current Resident Impact:

Connectivity has restored.

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored.

Emergency Maintenance: Cape Town Region (Həll olundu) Tənqidi

Təsiredici Başqa - Cape Town Core Network

  • 04/05/2019 02:14 - 04/05/2019 03:10
  • Son yenilənmə 04/05/2019 09:55

Dear Web sQuad Client,
 
Please be advised that we are required to complete upgrades as well as an emergency fix within our Core Environment at the Cape Town Datacentre tonight. This means that your connection will be affected for a short while during the upgrade process.
 
Reason for Maintenance: Core Emergency Fix and Upgrade
Operational Impact: Critical
Affected Area: Entire Cape Town Client Base
 
This maintenance window is scheduled as below:

Cape Town Activity Window
Planned Event Start time: 02:00, Saturday 4 May 2019
Planned Event End time: 04:00, Saturday 4 May 2019
Expected downtime: 1 hour
Expected duration: 2 hours
 
Should there be any discrepancies experienced post planned maintenance, please urgently notify the Web sQuad NOC team who will also be monitoring with the Networks team.
 
We sincerely apologise for any inconvenience caused and we will endeavour to have services restored in the shortest possible time.

Thank you

Web sQuad Networks Team

Web sQuad | KZN | Regional Connectivity Issue (Həll olundu) Tənqidi

Təsiredici Başqa - Web sQuad | KZN

  • 24/04/2019 22:49 - 24/04/2019 23:00
  • Son yenilənmə 02/05/2019 20:56

We are experiencing intermittent drops in connectivity between regions affecting all KZN networks. 

We are investigating the cause of these drops as well as increased latency. We are awaiting further feedback from our vendors in this regard.

Vumatel | Fibre Break | Ferndale (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/04/2019 17:06 - 29/04/2019 23:49
  • Son yenilənmə 01/05/2019 08:21

Good Day,

 

We are experiencing the following network incident

 

Network Incident Reference:

#1191

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Ferndale | 276 Pretoria Avenue, Palm Grove MDU

Network Type Affected:

Aerial

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored

Vumatel | Switch Down | Glenhills (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/04/2019 13:09 - 29/04/2019 23:58
  • Son yenilənmə 01/05/2019 08:20

Good Day,

 

Please note that the following Network Incident has been resolved:

 

Network Incident Reference:

#1190

Network Incident Description:

Switch is down

Area/s Affected:

Glenhills
Durban North
Athlone
Prospect Hill
Morningside
Berea West
Windermere
Ashley - Pinetown

Network Type Affected:

Active Ethernet

Current Resident Impact:

Connectivity has restored

Vumatel |Suspected Fibre Break| Honeydew Ridg (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 23/04/2019 16:56 - 27/05/2019 00:00
  • Son yenilənmə 01/05/2019 08:20

Good Day

 

Please note the following incident has been resolved.

 

Network Incident Reference:

#1169

Network Incident Description:

Confirmed Fibre Break

Area/s Affected:

Honeydew Ridge | Melba Avenue, Emily Hobhouse Street and Mozart Road

Network Type Affected:

Aerial

Current Resident Impact:

Connectivity has restored

Current Network Incident Status:

Technicians have repaired the fibre and services have been restored

Vumatel | Scheduled Change|Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 24/04/2019 01:00 - 24/04/2019 05:00
  • Son yenilənmə 24/04/2019 08:16



Good Day,

 

 

This change was completed successfully and has been closed.

___

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1133

Start Date:

24 April 2019 @ 00h01

End Date:

24 April 2019 @ 05h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

All PoPs behind the Edgemead PoP will be moved from the CapeTown area (is-bree-ar1 area router) to the CapeTown2 area (is-bree-ar2 area router). 
This covers the Bothasig, Monte Vista, Panorama, Parow North, Boston and Tygerdal PoPs.

Also note that IP addresses will change for these residents, to the new IP netblocks that we requested be allocated.

Change Impact:

Residents will have no connectivity during this time

Vumatel Cape Town | Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Trenched Clients

  • 21/04/2019 07:00 - 21/04/2019 07:40
  • Son yenilənmə 21/04/2019 07:47

UPDATE: Vumatel Engineers have isolated the issue and solved it. Please contact us if you are still unable to connect. 

We are aware of an outage affecting Vumatel trenched clients in Cape Town. Vumatel Network Operations are investigating this outage and are working to restore services. 

No ETR has been provided. We apologise for the inconvenience caused.

Vumatel | Fibre Break | Discovery (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/03/2019 13:11
  • Son yenilənmə 16/04/2019 08:47

Good Day,

 

 

 

Network Incident Reference:

#1017

Current Status

Technicians are still busy with repairs

Area/s Affected:

Discovery

Network Type Affected:

GPON

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Scheduled change | Sundowner (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 03/04/2019 00:00 - 04/04/2019 23:59
  • Son yenilənmə 16/04/2019 08:46

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1069

Start Date:

03 April 2019

End Date:

04 April 2019

Area/s Affected:

Ezulweni MDU | Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity from 08h00 to 17h00 on these days

Vumatel | Fibre Break | Honeyview (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Fibre Break | Honeyview

  • 02/04/2019 12:43
  • Son yenilənmə 16/04/2019 08:46

Good Day.

Vumatel are experiencing the following network incident
 :

 

 

Network Incident Reference:

#1078

Current Status

Technicians have started with the repairs.

Area/s Affected:

Honeyview 9 Deysel MDU | Honeydew Manor  

Network Type Affected:

GPON

Network Incident Description:

Confirmed Fibre Break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Scheduled Change | Olivedale & (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/03/2019 23:00 - 20/03/2019 03:00
  • Son yenilənmə 03/04/2019 12:31

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1010

Start Date:

19 March 2019 @ 23h00

End Date:

20 March 2019 @ 03h00

Area/s Affected:

Olivedale
Jukskei Park
Norscot
Northwold
Bromhof
Randpark Ridge
Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Core switch upgrade

Vumatel | Scheduled Change | Fairlands & (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/03/2019 23:00 - 21/03/2019 03:00
  • Son yenilənmə 03/04/2019 12:31

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1011

Start Date:

20 March 2019 @ 23h00

End Date:

21 March 2019 @ 03h00

Area/s Affected:

Fairlands
Cliffview
Reenboogland
Northcliff
Weltevreden
Welridge
Allen Glen

Network Type Affected:

Active Ethernet

Change Description:

Core switch upgrade

Change Impact:

Residents will have no connectivity during this time

Vumatel | Scheduled Change | Bryanston West (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/03/2019 11:00 - 19/03/2019 13:00
  • Son yenilənmə 03/04/2019 12:31

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#1012

Start Date:

19 March 2019 @ 11h00

End Date:

19 March 2019 @ 13h00

Area/s Affected:

Bryanston West

Network Type Affected:

Active Ethernet

Change Description:

Commission new diverse link

Change Impact:

Residents will experience intermittent connectivity during this time

Vumatel | Scheduled Change | Honeydew Manor (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/03/2019 03:00 - 13/03/2019 06:00
  • Son yenilənmə 03/04/2019 12:31

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#979

Start Date:

13 March 2019 @ 03h00

End Date:

13 March 2019 @ 06h00

Area/s Affected:

Honeydew Manor

Network Type Affected:

GPON

Change Description:

Upgrade firmware on the OLT

Change Impact:

Residents will have no connectivity during this time

Vumatel|Scheduled Change|Sundowner (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/03/2019 08:00 - 11/03/2019 18:00
  • Son yenilənmə 03/04/2019 12:30

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#983

Start Date:

12 March 2019 @ 08h00

End Date:

12 March 2019 @ 18h00

Area/s Affected:

Willowvale MDU | Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service to this MDU

Change Impact:

Residents will have no connectivity during this time

Vumatel | Scheduled Change | Weltevreden Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/03/2019 23:00 - 19/03/2019 03:00
  • Son yenilənmə 27/03/2019 08:52

Good Day,

Please be advised of the following scheduled change.

Change Reference:

#1008

Start Date:

18 March 2019 @ 23h00

End Date:

19 March 2019 @ 03h00

Area/s Affected:

Weltevreden
Welridge
Allen Glen

Network Type Affected:

Active Ethernet

Change Description:

Core switch upgrade

Change Impact:

Residents will have no connectivity during this time

Emergency Change | Parkurst (Həll olundu) Tənqidi

Təsiredici Başqa - Emergency Change | Parkurst

  • 13/03/2019 14:47
  • Son yenilənmə 27/03/2019 08:52

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#1004

Start Date:

14 March 2019 @ 23h00

End Date:

15 March 2019 @ 03h00

Area/s Affected:

Parkhurst
Greenside
Craigtowne
Parktown North

Network Type Affected:

Active Ethernet

Change Description:

Core switch upgrade

Change Impact:

Residents will have no connectivity during this time

 

Vumatel |Johannesburg Loadshedding (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/03/2019 15:32
  • Son yenilənmə 18/03/2019 13:13

Good Day,

 

The areas listed below are currently without power.  The Vuma PoPs in the areas are operational on generator power, however, please expect a delay with services restoring when power restores.


Residents are urged not to reboot their CPE and router when power restores but to be patient and allow time for services to restore.

 

Areas currently without power:

 

Delta Park

Linden

Greenside

Parktown North

Parkhurst

Emmerentia

Northcliff

Randpark Ridge

Hurlingham


We are closely monitoring these areas to ensure that services restore as soon as possible.

--

Vumatel Scheduled Change | Paulshof, Gallo Ma (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/03/2019 09:00 - 14/03/2019 12:30
  • Son yenilənmə 14/03/2019 15:31

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#981

Start Date:

14 March 2019

End Date:

14 March 2019

Area/s Affected:

Paulshof, Gallo Manor, Wendywood and Woodmead

Network Type Affected:

Active Ethernet

Change Description:

DA cable upgrade at the following PoPs:

#  Paulshof - 09h00 - 09h30
#  Gallo Manor - 10h00 - 10h30
# Wendywood - 11h00 - 11h30
#  Woodmead - 12h00 - 12h30

Change Impact:

Residents connecting to each PoP will have no connectivity during the time slot allocated to the PoP

Vumatel | Scheduled Change | Amberley (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 01/03/2019 10:34 - 07/03/2019 00:00
  • Son yenilənmə 14/03/2019 09:08

Good Day,

Please be advised of the following scheduled change.

 

Change Reference:

#949

Start Date:

06 March 2019

End Date:

07 March 2019

Area/s Affected:

Amberley MDU |Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service to this MDU

Change Impact:

Residents will have no connectivity from 08h00 to 18h00 on these days

Vumatel|Scheduled Change|Discovery (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/03/2019 03:00 - 14/03/2019 06:00
  • Son yenilənmə 14/03/2019 09:08

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#980

Start Date:

14 March 2019 @ 03h00

End Date:

14 March 2019 @ 06h00

Area/s Affected:

Discovery

Network Type Affected:

GPON

Change Description:

Upgrade firmware on the OLT

Change Impact:

Residents will have no connectivity during this time

Vumatel | Scheduled Change | Culross, Lowndes (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/03/2019 08:00 - 13/03/2019 05:00
  • Son yenilənmə 14/03/2019 09:08

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#978

Start Date:

12 March 2019

End Date:

13 March 2019

Area/s Affected:

Culross ; Lowndes & Mount Roads - Bryanston

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service 

Change Impact:

Residents will have no connectivity from 8am to 5pm on these days

Fibre Break | Jukskei Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Jukskei Park

  • 13/03/2019 14:48 - 13/03/2019 18:00
  • Son yenilənmə 14/03/2019 09:07

Good Day,

Please note that the following Network Incident has been resolved: 

 

Network Incident Reference:

#1003

Current Status:

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Jukskei Park

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

Willowvale MDU - Sundowner (Həll olundu) Tənqidi

Təsiredici Başqa - Willowvale MDU - Sundowner

  • 13/03/2019 11:21 - 13/03/2019 18:00
  • Son yenilənmə 14/03/2019 09:06

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#983

Start Date:

13 March 2019 @ 08h00

End Date:

13 March 2019 @ 18h00

Area/s Affected:

Willowvale MDU | Sundowner

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service to this MDU

Change Impact:

Residents will have no connectivity during this time

 

Fibre Break | Weltevreden Park-Welridge (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre Break | Weltevreden Park-Welridge

  • 13/03/2019 11:20 - 13/03/2019 14:48
  • Son yenilənmə 13/03/2019 11:20

Good Day,

Vuma  are experiencing the following network incident:

 

Network Incident Reference:

#1002

Current Status:

Technicians have localised the fault and are evaluating the repair needed

Area/s Affected:

Weltevreden Park-Welridge 

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity




Network Incident | DHCP Queues | Johannesburg (Həll olundu) Tənqidi

Təsiredici Başqa - etwork Incident | DHCP Queues | Johannesburg

  • 08/03/2019 16:36 - 21/04/2019 07:28
  • Son yenilənmə 08/03/2019 17:15


Good Day,

We are experiencing the following network incident:.

 

Network Incident Reference:

DHCP Queues

Current Status:

Due to the power failure at Eskoms sub-station and the vast number of areas affected, we are seeing delays with DHCP processing as power restores to the areas that were affected.

Customers are urged not to reboot their devices and to be patient as the processing flows through

Area/s Affected:

Johannesburg 

Network Type Affected:

Active Ethernet

Network Incident Description:

Fiber break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Emergency Change | St Hilaire MDU - (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/03/2019 00:00 - 07/03/2019 00:00
  • Son yenilənmə 08/03/2019 08:24

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#958

Start Date:

06 March 2019

End Date:

07 March 2019

Area/s Affected:

St Hilaire MDU | Bryanston

Network Type Affected:

Active Ethernet

Change Description:

Redo the dome joint to stabilise the fibre service to this MDU

Change Impact:

Residents will have no connectivity from 08h00 to 18h00 on these days

Vumatel | Scheduled Change | Sundowner (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 21/02/2019 08:00 - 21/02/2019 17:00
  • Son yenilənmə 07/03/2019 09:15

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#897

Start Date:

21 February 2019 @ 08h00

End Date:

21 February 2019 @ 17h00

Area/s Affected:

Sundowner | AG1 | Block 5

Network Type Affected:

Active Ethernet

Change Description:

Redo the link joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity during this time

Vumatel |Scheduled Change | Observatory (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/03/2019 03:00 - 06/03/2019 06:00
  • Son yenilənmə 07/03/2019 09:15

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#947

Start Date:

06 March 2019 @ 03h00

End Date:

06 March 2019 @ 06h00

Area/s Affected:

Observatory

Network Type Affected:

GPON

Change Description:

Upgrade firmware on the OLT

Change Impact:

Residents will have no connectivity during this time

Vumatel | Outage | Morningside and Sandown (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Outage | Morningside and Sandown

  • 02/03/2019 18:06 - 02/03/2019 20:50
  • Son yenilənmə 07/03/2019 08:53

Good Day,


Please note that the following network incident has been resolved:

 

Network Incident Reference:

#955

Current Status:

Technicians have repaired the fibre and services have been restored

 

Area/s Affected:

Morningside

Network Type Affected:

Aerial

Network Incident Description:

Fiber break

Network Incident Impact:

Residents will have no connectivity

Vumatel|Fibre break | Ferndale (Həll olundu) Tənqidi

Təsiredici Başqa - Fiber

  • 06/03/2019 17:09 - 07/03/2019 00:00
  • Son yenilənmə 07/03/2019 08:52

Good Day,

 

Network Incident Reference:

#967

Current Status:

Technicians have repaired the fibre and services have been restored  

 

Area/s Affected:

Ferndale AG5

Network Type Affected:

Aerial 

Network Incident Description:

Fiber Break

Network Incident Impact:

Residents will have no connectivity

Vumatel |Scheduled Change|Ferndale (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/02/2019 00:00 - 20/02/2019 00:00
  • Son yenilənmə 01/03/2019 11:50

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#895

Start Date:

19 February 2019

End Date:

21 February 2019

Area/s Affected:

Ferndale

Network Type Affected:

GPON

Change Description:

Re-routing of patch leads to manage slack and general preventative maintenance

Change Impact:

Residents will experience intermittent connectivity from 08h00 to 17h00 on these days

JHB FTTH | Core Upgrade (Həll olundu) Tənqidi

Təsiredici Başqa - JHB FTTH Services

  • 28/02/2019 11:00 - 28/02/2019 11:09
  • Son yenilənmə 28/02/2019 11:09

11:08am: Upgrade complete, all services restored.

_________

We are performing a service affecting upgrade operation on Johannesburg FTTH circuits. This task will last no longer than 10 Minutes.

Please note that services will be unavailable during this time.

Thank you

Vumatel |Network Outage | Helderkruin | Const (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/02/2019 14:37 - 22/02/2019 17:20
  • Son yenilənmə 22/02/2019 10:56

Good Day,

 

Network Incident Reference:

#913

Current Status

Traffic was successfully moved to the primary link.  All services have restored.

Area/s Affected:

Helderkruin, Constantia Kloof & Roodekrans

Network Type Affected:

GPON

Network Incident Description:

OLT's are down

Network Incident Impact:

Residents will have no connectivity

Vumatel | Fibre break | Cyrildene (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 15/02/2019 10:34 - 22/02/2019 16:18
  • Son yenilənmə 22/02/2019 10:55

Good Day,

Please note the following incident has been resolved.

 

Network Incident Reference:

#892

Current Status

Technicians have repaired the fibre and services have been restored.

Area/s Affected:

Cyrildene

Network Type Affected:

Aerial  

Network Incident Description:

Fibre break 

Network Incident Impact:


Residents will have no connectivity

Vumatel |Network Incident | West Rand (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 13/02/2019 13:59 - 13/02/2019 14:26
  • Son yenilənmə 22/02/2019 10:55

Good Day,

 

This network incident has been resolved.

 

Network Incident Reference:

#886

Current Status

OLT's are operational. 
Root cause is being investigated

Area/s Affected:

West Rand
# Amarosa
# Radiokop
# Roodekrans
# Quellerina
# Randpark Ridge
# Riverview
# Helderkruin
# Constantia Kloof
# Honeydew Ridge

Network Type Affected:

GPON

Network Incident Description:

OLT's are down

Network Incident Impact:

Residents will have no connectivity  

Vumatel | Fibre Break | Glenhazel (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/02/2019 09:57 - 13/02/2019 14:00
  • Son yenilənmə 22/02/2019 10:50

 

Good Day,

We are experiencing the following network incident
  

 

Network Incident Reference:

#881

Current Status

Technicians have started with repairs

Area/s Affected:

Glenhazel

Network Type Affected:

Aerial  

Network Incident Description:

Fibre break 

Network Incident Impact:


Residents will have no connectivity  

Vumatel | Fibre break | Olivedale (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/02/2019 09:58 - 21/02/2019 17:00
  • Son yenilənmə 21/02/2019 13:24

Good Day

 

This Incident has been resolved.

 

Network Incident Reference:

 #916

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Olivedale | Church, Post Office, Pritchard and Rose Streets

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Switch is down | Durban | (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/02/2019 16:45
  • Son yenilənmə 13/02/2019 10:17

Good Day,

 

This network incident has been resolved.

 

Network Incident Reference:

#880

Current Status

Switch is operational

Area/s Affected:

Durban (miccema2-sf-a5)

Network Type Affected:

Active Ethernet 

Network Incident Description:

Switch is down

Network Incident Impact:

Residents will have no connectivity

Vumatel | Network Incident | OLT DOWN | Orang (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/02/2019 14:01
  • Son yenilənmə 13/02/2019 10:16

Good Day,

We are experiencing the following network incident.

Network Incident Reference:

# 874

Current Status

Technicians are en-route to investigate

Area/s Affected:

Orange Grove

Kensington

Observatory

Cyrildene

Network Type Affected:

Aerial

Network Incident Description:

OLT is down

Network Incident Impact:

Residents will have no connectivity

Vumatel | No Connectivity | Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/02/2019 07:19 - 02/03/2019 20:07
  • Son yenilənmə 13/02/2019 10:12

Good Day,

 

 

Network Incident Reference:

#878 update: 09:51

Current Status

Last night we discovered an issue when customers took longer than normal to re-enter the network. During the troubleshooting process through the night, we discovered another unrelated issue on our core equipment in Cape Town and had to reboot it. It took some time to find this issue as it occurred simultaneously with load-shedding.

Rebooting the equipment reduced the DHCP processing time for the remaining devices in the network that had not yet restored after load-shedding and these remaining customers were up and running shortly after.  As at now, services have restored to normal.

We are closely monitoring the network and the processing time of the DHCP requests. The first major power drop that is expected today is from 12h00 to 14h30. We will provide an update thereafter.

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Network Incident Description:

No connectivity

Network Incident Impact:

Residents have no connectivity

Vumatel | Load shedding Delay- 11 Feb 2019 (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Trenched

  • 11/02/2019 19:57 - 02/03/2019 20:07
  • Son yenilənmə 11/02/2019 20:15

Vumatel are experiencing longer than usual delays allocating IP addresses to clients. This is due to the scale of today’s load shedding resulting in tens of thousands of homes requesting IPs at once. We apologise for the inconvenience caused. 

Vumatel | Post Load Shedding Delay (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel Trenched Clients

  • 04/12/2018 17:33 - 21/04/2019 07:28
  • Son yenilənmə 11/02/2019 16:40

Clients across all networks may experience a short delay in restoring connectivity after power is restored.

This issue affects all clients on the Vumatel Trenched network. This issue is caused by the large volume of Vumatel clients requesting DHCP at the same time following Load Shedding.

Please be patient and contact us if services are not restored with 90 minutes of power being up.

We apologise for the inconvenience caused by these delays.

Vumatel|| Switch down || Miccema2-sb-d1 (Durb (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 04/02/2019 20:00
  • Son yenilənmə 05/02/2019 16:03

Good Day,

 

Please note that the following Network Incident has been resolved:

 

Network Incident Reference:

#857

Current Status


Switch is operational

Area/s Affected:

Miccema2-sb-d1 (Durban)

Network Type Affected:

Active Ethernet

Network Incident Description:

Switch is down

Network Incident Impact:

Residents will have no connectivity

Network Incident | Fibre break | Bryanston Ea (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 11/01/2019 11:30
  • Son yenilənmə 04/02/2019 09:54

Good Day,

 

Network Incident Reference:

#793

Current Status

Technicians have restored the majority of the services that were affected.

The remaining services that are down will be treated as individual faults and residents contacted to schedule appointments to restore services.

Area/s Affected:

Bryanston East sector 1

Network Type Affected:

Active Ethernet 

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Scheduled Change | Atholl (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 24/01/2019 08:00 - 25/01/2019 13:16
  • Son yenilənmə 04/02/2019 09:53

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#819

Start Date:

24 January 2019 @ 08h00

End Date:

24 January 2019 @ 16h00

Area/s Affected:

Atholl, specifically:
Ø Maple Drive
Ø Cedar Avenue
Ø Keurboom Road
Ø Protea Avenue, Protea Place, & Deodar Road
Ø Weirda Road East

Network Type Affected:

GPON

Change Description:

Resplice a feeder cable

Change Impact:

Residents will have no connectivity during this time

Network Incident | Suspected Fibre Break | Br (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 24/01/2019 12:51 - 24/01/2019 12:55
  • Son yenilənmə 04/02/2019 09:52

Good Day,

 

 

Network Incident Reference:

#828

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Ashford Estate MDU
Fernrock MDU
The Greys MDU

Network Type Affected:

Aerial

Network Incident Description:

Suspected Fibre Break 

Network Incident Impact:

Residents will have no connectivity

Network Incident | OLT & Rectifier Down | (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 01/01/2019 15:00
  • Son yenilənmə 15/01/2019 09:17

 

Good Day,

 

We are experiencing the following network incident.

 

Network Incident Reference:

#777

Current Status:

Technicians to attend

Area/s Affected:

Northriding

Network Type Affected:

Aerial

Network Incident Description:

OLT & Rectifier are down

Network Incident Impact:

Residents will have no connectivity

Vumatel|Emergency Change | Bryanston East (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 18/12/2018 10:00 - 21/12/2018 18:00
  • Son yenilənmə 15/01/2019 09:17

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#765

Start Date:

18 December 2018 @10h00

End Date:

21 December 2018 @ 18h00

Area/s Affected:

Bryanston East Sector 1 AG1

Network Type Affected:

Active Ethernet

Change Description:

Circuit provisioning clients in the AG/POP

Change Impact:

Residents will have no connectivity during this time

Network Incident| Fibre break | Zinbali Sover (Həll olundu) Tənqidi

Təsiredici Başqa - fibre

  • 09/01/2019 10:38
  • Son yenilənmə 15/01/2019 09:17

Good Day,

We are experiencing the following network incident:
 

 

Network Incident Reference:

#787

Current Status 

Technicians are on-site localising the fault  

Area/s Affected:

Zinbali Sovereign Road Strubensvallei

Network Type Affected:

Ariel

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Evotel | Outage | Edenglen (Həll olundu) Tənqidi

Təsiredici Başqa - Evotel | Eden Glen

  • 26/12/2018 13:39
  • Son yenilənmə 03/01/2019 09:42

27/12
The Fault has been localized and the fault is currently being repaired.

______________________________________________________________________________
26/12
Please note Evotel is experiencing an outage in the Eden Glen Area due to power failure.

The issue is currently being attended to and systems should be restored soon.

Vumatel | Cape Town | Service Affecting Core (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Cape Town Trenched and Aerial

  • 11/12/2018 02:00 - 14/12/2018 08:32
  • Son yenilənmə 14/12/2018 08:31

Vumatel will be conducting service affecting maintenance on core equipment which will result in intermittent services between 02:00 - 06:00 on the mornings of 11, 12, 13 December 2018.

As part of the growth of Vumatel's Cape Town network, upgrades to core infrastructure are required at Vumatel's two data centres as well as on the link between the two to ensure continued great service.

Intermittent outages will be experienced at the following times:

  • 11 December 2018: 02:00 - 06:00 - Affecting all Vumatel Trenched and Aerial Clients in Cape Town
  • 12 December 2018: 02:00 - 06:00 - Affecting all Vumatel Trenched and Aerial Clients in Cape Town
  • 13 December 2018: 02:00 - 06:00 - Affecting all Vumatel Trenched and Aerial Clients in Cape Town

We thank you for your patience during this time.

Vumatel |Switch Down | Bryanston-East / Pauls (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/12/2018 13:24 - 13/12/2018 13:41
  • Son yenilənmə 13/12/2018 11:55

Good Day,

 

We are experiencing the following Network Incident:

 

Network Incident Reference:

#752

Current Status

Switch is back up

Area/s Affected:

Bryanston East
Paulshof

Network Type Affected:

Active Ethernet

Network Incident Description:

Distribution switch is down  

Network Incident Impact:

Residents will have no connectivity

Vumatel|Switch down|Weltevreden (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/12/2018 09:12 - 12/12/2018 09:55
  • Son yenilənmə 13/12/2018 11:55

Good Day,

 

We are experiencing the following Network Incident:

 

 

Network Incident Reference:

#750

Current Status

Switch is back up

Area/s Affected:

Weltervreden Park 

Network Type Affected:

Active Ethernet

Network Incident Description:

Distribution switch is down  

Network Incident Impact:

Residents will have no connectivity

Vumatel| Fibre Break | Greenside (GS-AG1) (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/12/2018 16:55
  • Son yenilənmə 13/12/2018 11:54

 

Good Day,

 

We are experiencing the following Network Incident:

 

Network Incident Reference:

#733

Current Status

Technicians are on-site localising the fault

Area/s Affected:

Greenside (GS-AG1)

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break 

Network Incident Impact:

Residents will have no connectivity

Vumatel|Scheduled Change | Tableview North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/12/2018 09:00 - 07/12/2018 16:00
  • Son yenilənmə 13/12/2018 11:53

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#740

Start Date:

13 December 2018 @ 09h00

End Date:

13 December 2018 @ 16h00

Area/s Affected:

Tableview North (AG7)

Network Type Affected:

Active Ethernet

Change Description:

Float and splice a new feeder cable due to damages on current cable

Change Impact:

Residents will have no connectivity during this time

Vumatel Emergency Change | Florida Lake, Flor (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/12/2018 03:00 - 07/12/2018 04:00
  • Son yenilənmə 13/12/2018 11:53


Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#732

Start Date:

07 December 2018 @ 03h00

End Date:

07 December 2018 @ 04h00

Area/s Affected:

Florida Park
Florida Lake
Discovery

Network Type Affected:

GPON

Change Description:

Replace AC power supplies with DC power supplies

Change Impact:

Residents will have no connectivity during this time

Vumatel|Emergency Change| Weltevreden Park (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/12/2018 00:01 - 14/12/2018 08:34
  • Son yenilənmə 12/12/2018 14:52

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#753

Start Date:

13 December 2018 @ 00h01

End Date:

13 December 2018 @ 02h00

Area/s Affected:

Weltevreden Park

Network Type Affected:

Active Ethernet

Change Description:

Improvements on the electrical system at the PoP

Change Impact:

Residents will have no connectivity during this time

Vumatel|Network Incident|Johannesburg North (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 10/12/2018 13:49 - 10/12/2018 17:15
  • Son yenilənmə 12/12/2018 13:07

 

Good Day,

 

Network Incident Reference:

#748

Current Status

Services have restored.  The root cause of the network incident is being investigated in further detail.

Area/s Affected:

Bromhof
Bryanston
Gallo Manor
Hurlingham
Jukskeipark
Northwold
Olivedale
Paulshof

Network Type Affected:

Active Ethernet

Network Incident Description:

Residents from these areas have no connectivity

Network Incident Impact:

Residents have no connectivity

   
   
   
   
   
 

Vumatel Emergency Change | Linden (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/12/2018 23:00 - 07/12/2018 03:00
  • Son yenilənmə 07/12/2018 09:29

Good Day,

Please be advised of the following emergency change.

 

Change Reference:

#731

Start Date:

06 December 2018 @ 23h00

End Date:

07 December 2018 @ 03h00

Area/s Affected:

Linden

Network Type Affected:

Active Ethernet

Change Description:

Replace the damaged UPS bypass breakers and redo electrical cabling at the PoP

Change Impact:

Residents will have no connectivity during this time

Vumatel|Scheduled Change|Durban (Həll olundu) Tənqidi

Təsiredici Başqa - FIbre

  • 06/12/2018 04:00 - 06/12/2018 06:00
  • Son yenilənmə 05/12/2018 08:30

Good Day,

 

Please be advised of the scheduled change.

 

Change Reference:

#708

Start Date:

06 December 2018 @ 04h00

End Date:

06 December 2018 @ 06h00

Area/s Affected:

Durban

Network Type Affected:

GPON

Change Description:

Implementation of a new link between Teraco and Umhlanga for increased capacity and redundancy

Change Impact:

Residents will have no connectivity during this time

Vumatel |Scheduled Change| Cape Town (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/12/2018 00:05 - 05/12/2018 06:00
  • Son yenilənmə 05/12/2018 08:30

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#707

Start Date:

05 December 2018 @ 00h05

End Date:

05 December 2018 @ 06h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Replacement of the core router at IS-Bree Street.

Change Impact:

Residents will have no connectivity during this time

ISP's - if you have BGP configured, please note that your BGP session will drop during this time and will come back up after the change is completed

Vumatel|Scheduled Change | Bryanston East; Br (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 04/12/2018 10:00 - 04/12/2018 15:00
  • Son yenilənmə 05/12/2018 08:30

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#706

Start Date and Time:

04 December 2018 @ 10h00

End Date and Time:

04 December 2018 @ 15h00

Area/s Affected:

Bryanston East from 10h00 to 11h00
Bryanston South from 11h00 to 12h00
Norscot from 12h00 to 13h00
Olivedale from 13h00 to 14h00
Northwold from 14h00 to 15h00

Network Type Affected:

Active Ethernet

Change Description:

Implementation of power and uplink redundancy and DA cable upgrade at each PoP

Change Impact:

Residents will have no connectivity during this time

Vumatel|Fibre Break|Bryanston (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 03/12/2018 14:43 - 03/12/2018 19:08
  • Son yenilənmə 04/12/2018 09:19

Good Day,

Please note that the following  Network Incident has been resolved:

 

Network Incident Reference:

#721

Current Status

Technicians have repaired the fibre and services have been restored  

Area/s Affected:

Bryanston West (block 9)

Network Type Affected:

Active Ethernet

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel| Fibre break | Nellie Road, Norwood (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/11/2018 08:34 - 04/12/2018 14:49
  • Son yenilənmə 04/12/2018 09:18

Good Day,

 

Kindly note that the following Network Incident has been resolved:

 

Network Incident Reference:

#700

Current Status

Technicians have repaired the fibre and services have been restored 

Area/s Affected:

Nellie Road, Norwood

Network Type Affected:

Aerial 

Network Incident Description:

Confirmed fibre break  

Network Incident Impact:

Residents will have no connectivity

Vumatel| Fibre break | Cork Avenue and Royal (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 03/12/2018 14:44 - 03/12/2018 20:32
  • Son yenilənmə 04/12/2018 09:17

Good Day,

Please note that the following Network Incident has been resolved:

 

 

Network Incident Reference:

#720

Current Status

Technicians have repaired the fibre and services have been restored  

Area/s Affected:

Cork Avenue and Royal Street, Bryanston

Network Type Affected:

Aerial

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Good Day,

Please note that the following Network Incident has been resolved:

 

 

Network Incident Reference:

#720

Current Status

Technicians have repaired the fibre and services have been restored  

Area/s Affected:

Cork Avenue and Royal Street, Bryanston

Network Type Affected:

Aerial

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Fibre break | Highbury MDU (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/11/2018 09:07 - 29/11/2018 08:57
  • Son yenilənmə 29/11/2018 12:05

Good Day,

 

 

Network Incident Reference:

#695

Current Status

The core fibre has been repaired.  We will be contacting residents whose services are still down to schedule appointments to restore individual services.  

Area/s Affected:

Highbury MDU

Network Type Affected:

Active Ethernet

Network Incident Description:

Confirmed fibre break  

Network Incident Impact:

Residents will have no connectivity

VUMATEL|SCHEDULED CHANGE|HURLINGHAM (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 27/11/2018 00:00 - 28/11/2018 00:00
  • Son yenilənmə 29/11/2018 12:05

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#677

Start Date:

27 November 2018

End Date:

28 November 2018

Area/s Affected:

Hurlingham | Balmoral & Stirling Avenues & Lovart Road

Network Type Affected:

Active Ethernet

Change Description:

Resplice the dome joint to stabilise the fibre service.

Change Impact:

Residents will have no connectivity from 08h00 to 17h00 on these days

VUMATEL|SCHEDULED CHANGE|COMMISSIONING OF NEW (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 19/11/2018 23:00 - 20/11/2018 06:00
  • Son yenilənmə 29/11/2018 12:04

Good Day,

 

We have completed our Bryanston node commissioning successfully.  However, the process of clients obtaining new IP addresses is running slower than expected.  Around 60% of all affected clients have new IP addresses and will be receiving service.  DHCP requests are being processed continuously and we expect the process to be completed within the next three hours.  We cannot force requests for particular clients; IP addresses will be allocated when the DHCP request is processed through the queue.

 

 

Thank you for your patience and understanding as we work through changes required to provide for growth and continued reliability in the network.

____


Good Day,

Please be advised of the following scheduled change.

 

Change Reference:

#654

Start Date:

19 November 2018 @ 23h00

End Date:

20 November 2018 @ 06h00

Area/s Affected:

Bromhof
Bryandale
Bryanston South
Bryanston East
Bryanston West
Gallomanor
Hurlingham
Jukskeipark
Norscot
Northwold
Olivedale
Paulshof
Randpark Ridge
Sundowner
Wendywood
Woodmead

Network Type Affected:

Active Ethernet

Change Description:


Commissioning of the new Bryanston master node.  ISP's to please communicate this change to residents.

Implementation plan:

• Shut the links from Rosebank Union Church to Parklands between 00:05 and 02:30
• Unshut the links from Bryanston South to IS-Bryanston between 00:05 and 02:30
• Route all relevant netblocks from our Parklands Node to our Bryanston Node between 00:05 and 02:30
• ISP to make system changes if relevant between 03:00 and 06:00

Change Impact:


Residents will have no connectivity during this time.

After the change, all residents in these suburbs will obtain a new DHCP IP address from the netblocks that ISP's have allocated on CoS.

VUMATEL|SCHEDULED CHANGE |MELROSE (Həll olundu) Orta

Təsiredici Başqa - Fibre

  • 20/11/2018 00:00 - 21/11/2018 00:00
  • Son yenilənmə 29/11/2018 12:04


Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#651

Start Date:

20 November 2018

End Date:

21 November 2018

Area/s Affected:

Melrose | Villa Carrara MDU

Network Type Affected:

Active Ethernet

Change Description:

Resplice the dome joint to stabilise the service to this MDU

Change Impact:

Residents will have no connectivity during this time

VUMATEL|SCHEDULED CHANGE|DAINFERN & FOURW (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 16/11/2018 23:00 - 17/11/2018 08:00
  • Son yenilənmə 29/11/2018 12:04

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#621

Start Date:

16 November 2018 @ 23h00

End Date:

17 November 2018 @ 08h00

Area/s Affected:

Dainfern & Fourways Gardens

Network Type Affected:

Aerial

Change Description:

Power upgrade on the generator and repair 3 dome joints

Change Impact:

Residents will have connectivity during this time

VUMATEL|SCHEDULED CHANGE|EKURHULENI (Həll olundu) Tənqidi

Təsiredici Başqa - fibre

  • 15/11/2018 00:00 - 15/11/2018 01:30
  • Son yenilənmə 29/11/2018 12:03

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#620

Start Date:

15 November 2018 @ 00h01

End Date:

15 November 2018 @ 01h30

Area/s Affected:

Rynfield | Ekurhuleni

Network Type Affected:

Active Ethernet

Change Description:

Change the location of backhaul leads in the PoP

Change Impact:

Residents will have no connectivity during this time

 

VUMATEL|SCHEDULED CHANGE| CAPE TOWN (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 14/11/2018 23:00 - 15/11/2018 02:00
  • Son yenilənmə 29/11/2018 12:03

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#618

Start Date:

14 November 2018 @ 23h00

End Date:

15 November 2018 @ 02h00

Area/s Affected:

Cape Town

Network Type Affected:

Active Ethernet

Change Description:

Switch upgrade

Change Impact:

Residents will have no connectivity during this time

Vumatel | Fibre break | Bongo and Duiker Stre (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/11/2018 09:06 - 29/11/2018 10:36
  • Son yenilənmə 29/11/2018 12:03

Good Day,

We are experiencing the following network incident:

 

Network Incident Reference:

#702

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Bongo and Duiker Street, Allen's Nek

Network Type Affected:

Confirmed fibre break

Network Incident Description:

Aerial

Network Incident Impact:

Residents will have no connectivity

Fibre break | 8th Avenue, Florida Lake (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | 8th Avenue, Florida Lake

  • 22/11/2018 10:13 - 22/11/2018 14:31
  • Son yenilənmə 29/11/2018 12:02

Good day,

 

please note ;

 

Network Incident Reference:

#673

Current Status 

Services have been restored  

Area/s Affected:

8th Avenue, Florida Lake

Network Type Affected:

GPON

Network Incident Description:

Fibre Break 

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK| HOY STREET DISCOVERY (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 26/11/2018 09:49 - 28/11/2018 14:37
  • Son yenilənmə 29/11/2018 12:01

Good Day,

 

Network Incident Reference:

#699

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Cyrildene | Da Gama and Dias Streets and Aida Avenue

Network Type Affected:

Aerial

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Fibre break |Greenside AG-1 Block 4 (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break |Greenside AG-1 Block 4

  • 22/11/2018 11:08 - 22/11/2018 15:22
  • Son yenilənmə 29/11/2018 12:00

Good Day,

 

Please note :

 

Network Incident Reference:

#675

Current Status 

Services have been restored

Area/s Affected:

Greenside AG-1 Block 4

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

Fibre break |Houghton Village MDU (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break |Houghton Village MDU

  • 22/11/2018 11:07 - 22/11/2018 17:50
  • Son yenilənmə 29/11/2018 12:00

Good Day,

 

Please note :

 

Network Incident Reference:

#674

Current Status 

Technicians have repaired the fibre and services have been restored  

Area/s Affected:

Houghton Village MDU

Network Type Affected:

Aerial

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

Suspected Fibre Break - Various Areas (Həll olundu) Tənqidi

Təsiredici Başqa - Suspected Fibre Break - Various Areas

  • 19/11/2018 16:09 - 19/11/2018 17:48
  • Son yenilənmə 29/11/2018 11:58

Good Day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

#661

Current Status

Service has restored.  Residents are to reboot their CPEs to restore connectivity.  The root cause of this incident is being investigated.

Area/s Affected:

Linden

Weltevreden Park

Bromhof

Northcliff

Fairlands

Blackheath

Northwold

Randpark ridge

Network Type Affected:

Active Ethernet

Network Incident Description:

Suspected Fibre Break 

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK|CYRILDENE (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 28/11/2018 12:49 - 28/11/2018 14:37
  • Son yenilənmə 28/11/2018 15:03

Good Day,

 

Network Incident Reference:

#699

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Cyrildene | Da Gama and Dias Streets and Aida Avenue

Network Type Affected:

Aerial

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Outage | Linden DS (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Outage | Linden DS

  • 27/11/2018 04:53 - 27/11/2018 08:00
  • Son yenilənmə 27/11/2018 08:54

Good Day,

 
The following Vumatel network incident has been resolved.
 
Network Incident Reference: #693 
Current Status The network incident has been resolved and services restored
Area/s Affected: Linden
Weltevreden Park
Fairlands
Cliffview
Northcliff
Robin Dale
Blairgowrie
Network Type Affected: Active Ethernet
Network Incident Description: Switch is down
Network Incident Impact: Residents will have no connectivity

Switch Down | Deltapark-a6 (Həll olundu) Tənqidi

Təsiredici Başqa - Switch Down | Deltapark-a6

  • 21/11/2018 10:03 - 21/11/2018 10:29
  • Son yenilənmə 21/11/2018 10:04

Good Day,

Vumatel are experiencing the following Network Incident:

Network Incident Reference:

#667

Current Status

Technicians are en-route to investigate

Area/s Affected:

Deltapark-a6

Network Type Affected:

Active Ethernet

Network Incident Description:

Switch is down

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK|DISCOVERY (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/11/2018 12:34 - 21/11/2018 17:56
  • Son yenilənmə 21/11/2018 07:33

Good Day,

 

Kindly note that the following Network Incident has been resolved:

 

 

Network Incident Reference:

#662

Current Status

Technicians have repaired the fibre and services have been restored 

Area/s Affected:

Discovery (FDY-AG21)

Network Type Affected:

Aerial 

Network Incident Description:

Confirmed fibre break  

Network Incident Impact:

Residents will have no connectivity

VUMATEL|SWITCHES ARE DOWN|KILLARNEY (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 20/11/2018 11:09 - 20/11/2018 13:11
  • Son yenilənmə 20/11/2018 11:10

Good Day,

We are experiencing the following network incident
 

 

 

Network Incident Reference:

#664

Current Status

There is a power failure in the area. Services will restore when power is restored  

Area/s Affected:

Killarney:  
killarneygardens-d1
killarneypark-d1
portofino-a1
portofino-a5
christinacourt-a1
christinacourt-a5

Network Type Affected:

 Active Ethernet

Network Incident Description:

Switches are down

Network Incident Impact:

Residents will have no connectivity

--

Vumatel | OLT Down | Savoy (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | OLT Down | Savoy

  • 17/11/2018 12:45 - 18/11/2018 12:18
  • Son yenilənmə 17/11/2018 15:07

Good Day,
 
Vumatel are experiencing the following network incident
 
Network Incident Reference: #655
Current Status Technicians are en-route to investigate
Area/s Affected: Savoy
Network Type Affected: Aerial
Network Incident Description: Savoy OLT down
Network Incident Impact: Residents will have no connectivity
 

VUMATEL| FIBRE BREAK | BLAIRGOWRIE (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 16/11/2018 14:19 - 18/11/2018 12:18
  • Son yenilənmə 16/11/2018 15:35

Good Day,

 

We are experiencing the following Network Incident:

 

 

Network Incident Reference:

#653

Current Status

Technicians have localised the fault and have started with repairs

Area/s Affected:

Blairgowrie BL-AG1 & BL-AG2

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

Evotel - Fibre Break - North Riding (Həll olundu) Tənqidi

Təsiredici Başqa - Evotel - Fibre Break - North Riding

  • 16/11/2018 10:02 - 18/11/2018 12:19
  • Son yenilənmə 16/11/2018 10:04

Good day

Please kindly note that JHB Water has damaged Evotel's fibre on Cnr Blandford road and Bellairs drive.

Several Evotel complexes are down as a result thereof. 

Evotel's team is  on site trying to resolve the matter.

VUMATEL|OLT DOWN|KLOOF (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 15/11/2018 09:37 - 17/11/2018 15:07
  • Son yenilənmə 16/11/2018 08:29

Good Day,

 

We are experiencing the following network incident

 

Network Incident Reference:

#644

Current Status

Technicians are en-route to investigate

Area/s Affected:

Kloof (KZN)

Network Type Affected:

Aerial

Network Incident Description:

Kloof OLT is down

Network Incident Impact:

Residents will have no connectivity

VUMATEL|SCHEDULED CHANGE|CYRILDENE (Həll olundu) Tənqidi

Təsiredici Başqa - fibre

  • 13/11/2018 00:00 - 15/11/2018 00:00
  • Son yenilənmə 16/11/2018 08:28

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#617

Start Date:

13 November 2018

End Date:

15 November 2018

Area/s Affected:

Cyrildene | Aster Road & Beryl Street

Network Type Affected:

Aerial

Change Description:

Replace current dome joint with a bigger dome joint

Change Impact:

Residents will have no connectivity during this time

VUMATEL|SCHEDULED CHANGE|BRYANSTON (Həll olundu) Tənqidi

Təsiredici Başqa - fibre

  • 14/11/2018 00:00 - 15/11/2018 00:00
  • Son yenilənmə 16/11/2018 08:28

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#619

Start Date:

14 November 2018

End Date:

15 November 2018

Area/s Affected:

The Arklow MDU | Bryanston

Network Type Affected:

Active Ethernet

Change Description:

Remake the dome joint to stabilise the fibre service

Change Impact:

Residents will have no connectivity from 08h00 to 17h00 on both days

VUMATEL|FIBRE BREAK| BRYANSTON (Həll olundu) Tənqidi

Təsiredici Başqa - fibre

  • 15/11/2018 09:39 - 15/11/2018 15:44
  • Son yenilənmə 15/11/2018 09:39

Good Day,

 

We are experiencing the following Network Incident:

 

Network Incident Reference:

#645

Current Status

Technicians are en-route to investigate

Area/s Affected:

Bryanston East (Sector 1-AG1)

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break 

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK| BRYANSTON (Həll olundu) Tənqidi

Təsiredici Başqa - fibre

  • 15/11/2018 09:39 - 15/11/2018 15:44
  • Son yenilənmə 15/11/2018 09:39

Good Day,

 

We are experiencing the following Network Incident:

 

Network Incident Reference:

#645

Current Status

Technicians are en-route to investigate

Area/s Affected:

Bryanston East (Sector 1-AG1)

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break 

Network Incident Impact:

Residents will have no connectivity

Fibre break | Bryanston East (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Bryanston East

  • 15/11/2018 09:38 - 15/11/2018 15:44
  • Son yenilənmə 15/11/2018 09:39

 

Good Day,

 

Vumatel are experiencing the following Network Incident:

 

Network Incident Reference:

#645

Current Status

Technicians are en-route to investigate

Area/s Affected:

Bryanston East (Sector 1-AG1)

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break 

Network Incident Impact:

Residents will have no connectivity

 

 

 

VUMATEL|SCHEDULED CHANGE|MORNINGSIDE(KZN) (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 02/11/2018 04:00 - 06/11/2018 06:00
  • Son yenilənmə 15/11/2018 08:21

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#595

Start Date:

06 November 2018 @ 04h00

End Date:

06 November 2018 @ 06h00

Area/s Affected:

Morningside (KZN)

Network Type Affected:

Active Ethernet

Change Description:

Installation of a new distribution switch

Change Impact:

Residents will have no connectivity during this time

VUMATEL|FIBRE BREAK| GREENSIDE (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/11/2018 15:54 - 14/11/2018 18:08
  • Son yenilənmə 15/11/2018 08:19

Good Day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

#639

Current Status

Technicians have repaired the fibre and services have been restored  

Area/s Affected:

Greenside(AG2-Block22) 

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK| MORGANS CREEK MDU (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/11/2018 15:51
  • Son yenilənmə 15/11/2018 08:18

Good Day,

 

We are experiencing the following network incident:

 

Network Incident Reference:

#601

Current Status

Technicians have started with repairs

Area/s Affected:

Morgan's Creek MDU 

Network Type Affected:

Aerial

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|EMERGENCY CHANCE|SANDOWN (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 13/11/2018 00:00 - 15/11/2018 23:59
  • Son yenilənmə 15/11/2018 08:18

Good Day,

 

Please be advised of the following emergency change.

 

Change Reference:

#631

Start Date:

13 November 2018

End Date:

15 November 2018

Area/s Affected:

Units 1 - 29 | Duo Via Centrato MDU | Sandown

Network Type Affected:

Aerial

Change Description:

Repair the core fibre to this MDU

Change Impact:

Residents will have no connectivity during this time

VUMATE: | SCHEDULED CHANGE| MELVILLE (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 06/11/2018 03:00 - 06/11/2018 06:00
  • Son yenilənmə 15/11/2018 08:18

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#594

Start Date:

06 November 2018 @ 03h00

End Date:

06 November 2018 @ 06h00

Area/s Affected:

Melville

Network Type Affected:

Aerial

Change Description:

Upgrade the switch and OLT uplink

Change Impact:

Residents will have no connectivity during this time

VUMATEL|NETWORK INCIDENT|SWITCH DOWN (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/11/2018 11:15 - 15/11/2018 11:41
  • Son yenilənmə 15/11/2018 08:17

Good Morning,

 

We are experiencing the following Network Incident:

 

Network Incident Reference:

#629

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

miccema2-sb-d1 

Network Type Affected:

Active Ethernet

Network Incident Description:

Switch down

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK|ESTHERPARK (Həll olundu) Tənqidi

Təsiredici Başqa - Other

  • 12/11/2018 22:02 - 14/11/2018 16:52
  • Son yenilənmə 14/11/2018 08:04

Good Day,

 

Please note we are experiencing the following network incident: 

 

Network Incident Reference:

#635

Current Status

Technicians are still busy with repairs

Area/s Affected:

Estherpark

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK| DAHLIA|STOKROOS|NORTHMEA (Həll olundu) Tənqidi

Təsiredici Server - host-s-01.wshost.co.za

  • 13/11/2018 18:49 - 14/11/2018 16:52
  • Son yenilənmə 14/11/2018 08:04

Good Day,

 

We are experiencing the following network incident:

 

Network Incident Reference:

#638

Current Status

Technicians are on-site localising the fault

Area/s Affected:

Dahlia, Stokroos and Mimosa Streets, Northmead, Benoni

Network Type Affected:

Active Ethernet

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Fibre break | Blandford Road - Northriding (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Blandford Road - Northriding

  • 13/11/2018 10:40 - 13/11/2018 17:46
  • Son yenilənmə 14/11/2018 08:03

Good Day,

 

We are experiencing the following network incident:

 

Network Incident Reference:

#636

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Blandford Road -  Northriding

Network Type Affected:

Aerial 

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK |DISCOVERY (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/11/2018 15:30 - 13/11/2018 10:30
  • Son yenilənmə 13/11/2018 11:00

Good Day,

 

We are experiencing the following network incident:

 

Network Incident Reference:

#632

Current Status

Technicians have repaired the fibre and services have been restored.  

Area/s Affected:

Discovery (AG18-AG22) 

Network Type Affected:

GPON

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|EMERGENCY CHANGE|BRYANSTON & FERN (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 07/11/2018 13:50
  • Son yenilənmə 13/11/2018 08:13

Good day

 

Please be advised of the following emergency change, 

 

Change Reference:

#607

Start Date:

07 November 2018 @14:00

End Date:

On-going 

Area/s Affected:

Brynston and Ferndale OLT's

Network Type Affected:

Aerial

Change Description:

DFA technicians are still working on fixing the fibre

Change Impact:

Residents will have no connectivity during this time

VUMATEL|SCHEDULED CHANGE|PROSPECT HALL | KZN (Həll olundu) Tənqidi

Təsiredici Başqa - fibre

  • 13/11/2018 04:00 - 13/11/2018 06:00
  • Son yenilənmə 13/11/2018 08:13

Good Day,

 

Please be advised of the following scheduled change.

 

Change Reference:

#616

Start Date:

13 November 2018 @ 04h00

End Date:

13 November 2018 @ 06h00

Area/s Affected:

Prospect Hall | KZN

Network Type Affected:

Active Ethernet

Change Description:

Installation of a new distribution switch

Change Impact:

Residents will have no connectivity during this time

VUMATEL|FIBRE BREAK|EMMARENTIA (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 12/11/2018 17:09
  • Son yenilənmə 13/11/2018 08:11

Good Day,

 

Network incident has been successfully resolved. 

 

Network Incident Reference:

#634

Current Status

Technicians have repaired the fibre and services have been restored  

Area/s Affected:

Emmarentia(AG5-block 8)

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK|MOWBREY CPT (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 09/11/2018 11:57 - 09/11/2018 17:10
  • Son yenilənmə 12/11/2018 08:30

Good Day,

 

We are experiencing the following Network Incident:

 

Network Incident Reference:

#615

Current Status

Technicians are busy with repairs 

Area/s Affected:

Mowbray (Cape Town)

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK| SUNWARD PARK (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 08/11/2018 12:10 - 09/11/2018 17:55
  • Son yenilənmə 12/11/2018 08:29

Good Day,

 

We are experiencing the following network incident:

 

Network Incident Reference:

#610

Current Status

Technicians are still busy with repairs. 

Area/s Affected:

Oberon Road and Kingfisher Avenue

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity. 

VUMATEL|FIBRE BREAK|EDLEEN (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 08/11/2018 16:09 - 08/11/2018 17:34
  • Son yenilənmə 09/11/2018 08:15

Good Day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

 #614

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Edleen

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity. 

VUMATEL|FIBRE BREAK|BROMHOFF JHB (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 08/11/2018 16:00 - 08/11/2018 20:20
  • Son yenilənmə 09/11/2018 08:15

Good Day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

 #612

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Bromhoff 

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity. 

VUMATEL|FIBRE BREAK|NORTHMEAD (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre break | Northmead

  • 07/11/2018 16:43 - 09/11/2018 07:54
  • Son yenilənmə 09/11/2018 08:14

Good Day,

 

Network Incident Reference:

#608

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Northmead (Ekurhuleni)

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK|CYRILDENE (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 07/11/2018 09:11 - 08/11/2018 11:30
  • Son yenilənmə 08/11/2018 11:28

Good Day,

 

Please note the following incident has been resolved.

 

Network Incident Reference:

#605

Current Status

Technicians have repaired the fibre and services have been restored.

Area/s Affected:

Marcia Street

Network Type Affected:

Aerial

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL|FIBRE BREAK|JUKSKEI PARK (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/11/2018 13:21 - 06/11/2018 21:39
  • Son yenilənmə 07/11/2018 08:18

Good Day,

 

Please note :

 

Network Incident Reference:

#604

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Jukskei Park

Network Type Affected:

Active Ethernet

Network Incident Description:

Confirmed Fibre Break

Network Incident Impact:

Residents will have no connectivity. 

VUMATEL|FIBRE BREAK|WELTEVREDEN (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 06/11/2018 10:47 - 06/11/2018 21:41
  • Son yenilənmə 07/11/2018 08:18

Good Day,

 

Please note this incident has been resolved.

 

Network Incident Reference:

#603 

Current Status

Technicians have repaired the fibre and services have been restored  

Area/s Affected:

Weltevreden

Network Type Affected:

Active Ethernet

Network Incident Description:

Confirmed Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL |SCHEDULED CHANGE | MORNING SIDE (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 30/10/2018 00:00 - 01/11/2018 12:26
  • Son yenilənmə 06/11/2018 09:22

Good Day,

 

This change window overran into the early hours of this morning due to unforeseen delays but was completed successfully.  The change is now closed.

Change Reference:

#581

Start Date:

30 October 2018

End Date:

31 October 2018

Area/s Affected:

Morningside

Network Type Affected:

Aerial

Change Description:

Resplice dome joint to stabilise the fibre service

Change Impact:

Residents will experience intermittent connectivity on these days

VUMATEL|FIBRE BREAK| PARKTOWN NORTH (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 05/11/2018 11:52 - 05/11/2018 15:24
  • Son yenilənmə 05/11/2018 15:52

Good Day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

#600 

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Parktown North 

Network Type Affected:

Active Ethernet

Network Incident Description:

Suspected fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Switch Down | Ekurhuleni (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Switch Down | Ekurhuleni

  • 02/11/2018 18:42 - 02/11/2018 19:11
  • Son yenilənmə 05/11/2018 09:12

Good day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

#596 

Current Status:

Switch is operational

Area/s Affected:

Ekurhuleni

Network Type Affected:

Active Ethernet

Network Incident Description:

Switch is down

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK | BROMHOF (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 01/11/2018 14:47 - 02/11/2018 19:09
  • Son yenilənmə 02/11/2018 11:28

Good Day,

 

We are experiencing the following incident:

 

Network Incident Reference:

#592

Current Status

Technicians are still busy with repairs.

Area/s Affected:

Bromhoff

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK | EMMARENTIA (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 01/11/2018 11:40 - 01/11/2018 20:26
  • Son yenilənmə 02/11/2018 10:00

Good Day

 

Network Incident Reference:

#588

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Emmarentia

Network Type Affected:

Active Ethernet

Network Incident Description:

Suspected fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | OLT DOWN| BUCCLEUCH (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 01/11/2018 14:16 - 01/11/2018 14:51
  • Son yenilənmə 01/11/2018 14:16

 

Good Day,

 

We are experiencing the following network incident.

 

Network Incident Reference:

#591

Current Status

Technicians are en-route to investigate

Area/s Affected:

Buccleuch

Network Type Affected:

Aerial

Network Incident Description:

OLT's are down

Network Incident Impact:

Residents will have no connectivity

VUMATEL | Switches down | Ashley-Pinelands-a (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 01/11/2018 11:39 - 01/11/2018 13:00
  • Son yenilənmə 01/11/2018 14:15

Good day,

Network Incident Reference:

#589

Current Status

Switch is operational 

Area/s Affected:

 Ashley-Pinelands-a12 

Network Type Affected:

Active Ethernet

Network Incident Description:

Switches restored 

Network Incident Impact:

Residents will have connectivity

VUMATEL | SCHEDULED CHANGE | FAIRLANDS (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 01/11/2018 10:00 - 01/11/2018 12:25
  • Son yenilənmə 01/11/2018 13:24

Good Day,

 

This change was completed successfully and has been closed.

 

Change Reference:

#582

Start Date:

01 November 2018 @ 10h00

End Date:

01 November 2018 @ 15h00

Area/s Affected:

Fairlands

Network Type Affected:

Active Ethernet

Change Description:

Replace SFP's to bring the PoP up to standard

Change Impact:

Residents will experience intermittent connectivity

VUMATEL | AERIAL |LANZEROTE MDU NORTH RIDING (Həll olundu) Orta

Təsiredici Başqa - AERIAL

  • 23/10/2018 08:00 - 01/11/2018 12:23
  • Son yenilənmə 01/11/2018 13:23

 

Good Day,

This change was completed successfully and has been closed

Change Reference:

#563

Start Date:

23 October 2018

End Date:

31 October 2018

Note:

The change window excludes the 27th & 28th of October

Area/s Affected:

Lanzerote MDU |Northriding

Network Type Affected:

Aerial

Change Description:

Replacing all central termination points in the MDU and resplice the fibres

Change Impact:

Residents will experience intermittent connectivity from 08h00 to 16h00 on these days

 

VUMATEL| FIBRE BREAK | SENDERWOOD (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 31/10/2018 14:36 - 01/11/2018 06:07
  • Son yenilənmə 01/11/2018 11:41

Good Day,

 

Please note the following incident has been resolved.

 

 

Network Incident Reference:

#587

Current Status

Technicians have repaired the fibre and services have been restored.

Area/s Affected:

St Andrew"s &Caucer Road

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | DEGRADED SERVICE | FLORIDA LAKE (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 29/10/2018 11:20 - 30/10/2018 19:00
  • Son yenilənmə 31/10/2018 09:09

Good Day,

 

Network Incident Reference:

#580

Current Status

Technicians have repaired the fault and all services to the OLT have been restored.

Area/s Affected:

Florida Lake

Network Type Affected:

Aerial

Network Incident Description:

Florida Lake OLT is down

Network Incident Impact:

Residents will have no connectivity

VUMATEL | AERIAL |FERNDALE (Həll olundu) Orta

Təsiredici Başqa - AERIAL

  • 23/10/2018 08:00 - 02/11/2018 19:10
  • Son yenilənmə 31/10/2018 09:00

Good Day,

This change was partially completed.  A new change request will be submitted for full completion and will be communicated accordingly.

Change Reference:

#562

Start Date:

23 October 2018

End Date:

24 October 2018

Area/s Affected:

Ferndale

Network Type Affected:

Aerial

Change Description:

Re-routing of patch leads to manage slack and general preventative maintenance

Change Impact:

Residents will experience intermittent connectivity from 08h00 to 16h00 on these days

 

VUMATEL | OLT DOWN | SANDOWN (Həll olundu) Tənqidi

Təsiredici Başqa - Fibre

  • 30/10/2018 11:43 - 30/10/2018 14:34
  • Son yenilənmə 30/10/2018 14:32

 

Good Day,

 

Network Incident Reference:

#584

Current Status

services have been restored

Area/s Affected:

Sandown

Network Type Affected:

Aerial

Network Incident Description:

OLT is  down

Network Incident Impact:

Residents will have no connectivity

   
   
   
   
   
 

VUMATEL | AERIAL | RIVERVIEW HONEYDEW RIDGE A (Həll olundu) Yüksək

Təsiredici Başqa - AERIAL

  • 25/10/2018 03:00 - 25/10/2018 06:00
  • Son yenilənmə 29/10/2018 12:07

Good Day,

 Please be advised of the following emergency change.

 

Change Reference:

#573

Start Date:

25 October 2018 @ 03:00

End Date:

25 October 2018 @ 06:00

Area/s Affected:

Riverview, Honeydew Ridge and Amarosa OLT's

Network Type Affected:

Aerial

Change Description:

Reroute the traffic for these 3 OLT's to a different path

Change Impact:

Residents will have no connectivity during this time

 

VUMATEL | ACTIVE ETHERNET |GREENSIDE (Həll olundu) Orta

Təsiredici Başqa - ACTIVE ETHERNET

  • 24/10/2018 06:00 - 25/10/2018 18:00
  • Son yenilənmə 29/10/2018 12:05

 

Good Day,

 Please be advised of the following scheduled change.

Change Reference:

#564

Start Date:

24 October 2018 @ 08h00

End Date:

25 October 2018 @ 18h00

Area/s Affected:

Greenside - VT-GS-B007

Network Type Affected:

Active Ethernet

Change Description:

Resplice dome joint to stabilise the fibre service

Change Impact:

Residents will experience intermittent connectivity from 08h00 to 17h00 on these days

 

 

VUMATEL | FIBRE BREAK |CRAIGHALL PARK (Həll olundu) Yüksək

Təsiredici Başqa - FIBRE

  • 25/10/2018 09:48 - 25/10/2018 16:26
  • Son yenilənmə 29/10/2018 12:04

Good Day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

#575

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

York Avenue Craighall Park

Network Type Affected:

Aerial

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | SWITCH DOWN | MICCEMA2 | DURBAN (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 25/10/2018 12:34 - 25/10/2018 18:30
  • Son yenilənmə 29/10/2018 12:03

Good Day,

 

Kindly note that the following network incident has been resolved:

Network Incident Reference:

#577

Current Status:

Switch is operational

Area/s Affected:

Miccema2-ds (Durban)

Network Type Affected:

Active Ethernet

Network Incident Description:

Switch down

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK |RAVENSVIEW AND ROCK CL (Həll olundu) Orta

Təsiredici Başqa - FIBRE BREAK

  • 21/10/2018 13:36 - 22/10/2018 18:00
  • Son yenilənmə 29/10/2018 12:00

Good Day,

 

Network Incident Reference:

#566

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Ravensview & Rockcliff MDUs, Northcliff  

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK | RIVERSIDE PARK | BORD (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 25/10/2018 12:32 - 00/00/0000
  • Son yenilənmə 26/10/2018 08:41

Good Day,

 

Network Incident Reference:

#574

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Bordeaux South

Network Type Affected:

Aerial

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK |BROMHOFF (Həll olundu) Yüksək

Təsiredici Başqa - Fibre

  • 25/10/2018 12:01 - 25/10/2018 17:09
  • Son yenilənmə 25/10/2018 17:09

Good Day,

 

Kindly note that the following network incident has been resolved:

 

Network Incident Reference:

#576

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Bromhoff,  VT-BR-B022

Network Type Affected:

 Active Ethernet

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Good Day,

We are experiencing the following network incident:

Network Incident Reference:

#576

Current Status

Technicians have localised the fault and have started repairs

Area/s Affected:

Bromhoff,  VT-BR-B022

Network Type Affected:

 Active Ethernet

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK |PARKHURST (Həll olundu) Yüksək

Təsiredici Başqa - FIBRE

  • 24/10/2018 07:49 - 25/10/2018 14:58
  • Son yenilənmə 25/10/2018 14:58

Good Day,

 We are experiencing the following network incident:

Network Incident Reference:

#571

Current Status

Technicians have started patching the fibre  

Area/s Affected:

Parkhurst

Network Type Affected:

Active Ethernet

Network Incident Description:

Confirmed fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Network Incident | OLT's Down (Həll olundu) Yüksək

Təsiredici Başqa - OLT's Down

  • 23/10/2018 11:53 - 23/10/2018 13:30
  • Son yenilənmə 23/10/2018 13:32

 

Good Day,

 

Network Incident Reference:

#569

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Cyrildene, Observatory and Kensington

Network Type Affected:

Aerial

Network Incident Description:

OLT's are down

Network Incident Impact:

Residents will have no connectivity

   
   
   
   
   
 

VUMATEL | FIBRE BREAK |JUKSKEI PARK (Həll olundu) Orta

Təsiredici Başqa - FIBRE BREAK

  • 22/10/2018 15:41 - 23/10/2018 10:23
  • Son yenilənmə 23/10/2018 10:25

Good Day,

 Please note the following incident has been resolved.

 

 

Network Incident Reference:

#567

Current Status

Technicians have repaired the fibre and services have been restored 

Area/s Affected:

Jukskei Park - Chrisoliet Street and Jaspis Avenue

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

 

Good Day,

Kindly note we are experiencing the following network incident:

Network Incident Reference:

#567

Current Status

Technicians will continue with patching this morning.

Area/s Affected:

Jukskei Park - Chrisoliet Street and Jaspis Avenue

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre Break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | AERIAL |FOURWAYS GARDENS (Həll olundu) Orta

Təsiredici Başqa - AERIAL

  • 23/10/2018 03:00 - 23/10/2018 05:00
  • Son yenilənmə 23/10/2018 09:19

Good Day,

 This change was completed successfully and has been closed.

Change Reference:

#561

Start Date:

23 October 2018 @ 03h00

End Date:

23 October 2018 @ 05h00

Area/s Affected:

Fourways Gardens

Network Type Affected:

Aerial

Change Description:

Replace the uplink card on the OLT to a new version

Change Impact:

Residents will have no connectivity during this time

VUMATEL | ACTIVE ETHERNET |BRYANSTON EAST (Həll olundu) Orta

Təsiredici Başqa - ACTIVE ETHERNET

  • 22/10/2018 08:00 - 23/10/2018 18:00
  • Son yenilənmə 22/10/2018 15:40

Good Day,

This change did not proceed as planned and will be rescheduled for another date.

 

Change Reference:

#560

Start Date:

22 October 2018

End Date:

23 October 2018

Area/s Affected:

Bryanston East |  VT-BES3-B004

Network Type Affected:

Active Ethernet

Change Description:

Resplice dome joint to stabilise the fibre service

Change Impact:

Residents will experience intermittent connectivity from 08h00 to 18h00 on these days

Good Day,

Please be advised of the following scheduled change.

Change Reference:

#560

Start Date:

22 October 2018

End Date:

23 October 2018

Area/s Affected:

Bryanston East |  VT-BES3-B004

Network Type Affected:

Active Ethernet

Change Description:

Resplice dome joint to stabilise the fibre service

Change Impact:

Residents will experience intermittent connectivity from 08h00 to 18h00 on these days

VUMATEL | FIBRE BREAK |VAN RIEBECK PARK (Həll olundu) Orta

Təsiredici Başqa - FIBRE BREAK

  • 22/10/2018 08:10 - 19/10/2018 18:00
  • Son yenilənmə 22/10/2018 08:14

Kindly note that the following network incident has been resloved:

 

Network Incident Reference:

#565

Current Status

Technicians have repaired the fibre and services have been restored

Area/s Affected:

Van Riebeck Park

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

 

On Fri, Oct 19, 2018 at 2:46 PM Vumatel Network Incident <networkincident@vumatel.co.za> wrote:

Good Day

 

Kindly note we are experiencing the following network incident:

 

Network Incident Reference:

#565

Current Status

Technicians have started with repairs

Area/s Affected:

Van Riebeck Park

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

VUMATEL | FIBRE BREAK | KWARTS STREET JUKSKEI (Həll olundu) Orta

Təsiredici Başqa - FIBRE

  • 18/10/2018 15:34 - 19/10/2018 14:15
  • Son yenilənmə 22/10/2018 07:58

Please note that the following network incident has been temporarily resolved:

 

Network Incident Reference:

#559

Current Status

Technicians have temporarily repaired the fibre and services have been restored

Area/s Affected:

Kwarts Street Jukskei

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

Good Day

 Kindly note we are experiencing the following network incident:

Network Incident Reference:

#559

Current Status

Technicians are en-route to investigate

Area/s Affected:

 Kwarts Street Jukskei

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

 

 

International Internet Access (Həll olundu) Tənqidi

Təsiredici Başqa - International Internet Access

  • 20/10/2018 15:40 - 02/11/2018 19:07
  • Son yenilənmə 20/10/2018 16:26

Web Squad Engineers have identified an issue affecting upstream international bandwidth out of Cape Town and Durban areas.

All traffic has been re-routed and services are fully restored.

VUMATEL | ACTIVE ETHERNET | BOLTON HALL MDU (Həll olundu) Orta

Təsiredici Başqa - FIBRE

  • 17/10/2018 08:00 - 17/10/2018 08:30
  • Son yenilənmə 19/10/2018 08:36

Good Day,

 Please be advised of the following scheduled change.

Change Reference:

#541

Start Date:

17 October 2018 @ 08h00

End Date:

17 October 2018 @ 18h00

Area/s Affected:

Bolton Hall MDU - Killarney

Network Type Affected:

Active Ethernet

Change Description:

Replaced damaged riser at the MDU and allocate new fibres

Change Impact:

Residents will have no connectivity during this time

VUMATEL | FIBRE BREAK | PARKHURST (Həll olundu) Orta

Təsiredici Başqa - FIBRE

  • 11/10/2018 13:27 - 12/10/2018 00:00
  • Son yenilənmə 15/10/2018 08:07

Good day,

We are experiencing the following network incident.

Network Incident Reference:

#538

Current Status

Technicians have localised the fault and have started repairs.

Area/s Affected:

Parkhurst

Network Type Affected:

Active Ethernet

Network Incident Description:

Fibre break

Network Incident Impact:

Residents will have no connectivity

Vumatel | Suspected fibre break | Florida (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Suspected fibre break | Florida

  • 10/10/2018 14:05 - 11/10/2018 09:58
  • Son yenilənmə 10/10/2018 16:06

Good day,
 
Vumatel are experiencing the following network incident.
 
Network Incident Reference:  #534
Current Status Technicians have localized the fault and are evaluating the repair needed
Area/s Affected:  Florida 
Network Type Affected: Aerial
Network Incident Description: Fibre break 
Network Incident Impact: Residents will have no connectivity

Vumatel | Suspected fibre break | LeClub MDU (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Suspected fibre break | LeClub MDU

  • 08/10/2018 10:51 - 08/10/2018 13:48
  • Son yenilənmə 09/10/2018 12:47

Good Day,

Please note we have the following Vumatel Network Incident:
 
Network Incident Reference: #527
Current Status Technicians will only be able to get access and attend at 06:00 a.m. tomorrow (08/10/2018), as this is a complex
Area/s Affected: Le Club MDU
Network Type Affected: GPON
Network Incident Description: Suspected Fibre break
Network Incident Impact: Residents will have no connectivity

Vumatel | Emergency Maintenance | Buccleuch (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Emergency Maintenance | Buccleuch

  • 09/10/2018 04:00 - 09/10/2018 08:39
  • Son yenilənmə 08/10/2018 23:21

Good Day,

Please be advised of the following emergency change to Vumatel's Network.
 
Change Reference: #531
Start Date: 09 October 2018 @ 04h00
End Date: 09 October 2018 @ 06h00
Area/s Affected: Buccleuch
Network Type Affected: Aerial
Change Description: Upgrade the uplink to the OLT
Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Maintenance | Observatory (Həll olundu) Orta

Təsiredici Başqa - Vumatel | Scheduled Maintenance | Observatory - Cape Town

  • 10/10/2018 00:00 - 15/10/2018 10:19
  • Son yenilənmə 08/10/2018 23:20

Good Day,

 
Please be advised of the following scheduled changes to Vumatel's Network.
 
Change Reference: #530
Start Date: 10 October 2018
End Date: 12 October 2018
Area/s Affected: Observatory Cape Town
Network Type Affected: Aerial
Change Description: Splice in a new fibre feeder cable to eliminate the risk of total loss of services
Change Impact: Residents will not have connectivity for approximately 4 hours on each day

Vumatel | Honeydew Manor and Amarosa Outage (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Honeydew Manor and Amarosa Outage

  • 05/10/2018 19:00 - 05/10/2018 21:00
  • Son yenilənmə 06/10/2018 13:41

Vumatel are experiencing the following network incident.  

 
Network Incident Reference: #525
Current Status Technicians  are en-route to investigate .
Area/s Affected: Honeydew Manor and Amarosa
Network Type Affected: Aerial 
Network Incident Description: OLT's are down 
Network Incident Impact: Residents will have no connectivity

Vumatel | Suspected fibre break | Bromhof (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel | Suspected fibre break | Bromhof to Northwold, Sundowner and Randpark ridge

  • 04/10/2018 17:48 - 05/10/2018 10:30
  • Son yenilənmə 05/10/2018 19:41

Good Day,

Please note we have the following Vumatel Network Incident:
Technicians have applied a temporary repair to restore services.
A permanent fix will be completed through a scheduled change
Network Incident Reference: #519
Current Status Technicians are en-route to localise the break
Area/s Affected: Bromhof to Northwold, Sundowner and Randpark ridge 
Network Type Affected: Active Ethernet
Network Incident Description: Fibre break
Network Incident Impact: Residents will have no connectivity

Vumatel | Scheduled Maintenance | Bryanston W (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Scheduled Maintenance | Bryanston West

  • 08/10/2018 00:00 - 10/10/2018 16:06
  • Son yenilənmə 05/10/2018 19:40

Good Day,

Please be advised of the following scheduled change on Vumatel's Network.
 
Change Reference: #521
Start Date: 08 October 2018
End Date: 09 October 2018
Area/s Affected: Bryanston West (Riverside OLT)
Network Type Affected: Aerial
Change Description: Re-routing of patch leads to manage slack and general preventative maintenance
Change Impact: Residents will experience intermittent connectivity from 08h00 to 16h00 on these days

Vumatel | Scheduled Maintenance | Mowbray (Həll olundu) Orta

Təsiredici Başqa - Vumatel | Scheduled Maintenance | Mowbray

  • 09/10/2018 23:00 - 10/10/2018 16:06
  • Son yenilənmə 05/10/2018 19:38

Good Day,

Please be advised of the following scheduled change on Vumatel's Network.
 
Change Reference: #523
Start Date: 09 October 2018 @ 23h00
End Date: 10 October 2018 @ 05h00
Area/s Affected: Mowbray - Cape Town
Network Type Affected: Aerial
Change Description: DFA Software upgrade on the Z-series nodes
Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Maintenance | Vorna Valle (Həll olundu) Orta

Təsiredici Başqa - Vumatel | Scheduled Maintenance | Vorna Valley

  • 11/10/2018 03:00 - 11/10/2018 09:58
  • Son yenilənmə 05/10/2018 19:38

Good Day,

Please be advised of the following scheduled change on Vumatel's Network
 
Change Reference: #524
Start Date: 11 October 2018 @ 03h00
End Date: 11 October 2018 @ 06h00
Area/s Affected: Vorna Valley
Network Type Affected: GPON
Change Description: Upgrade the uplink to the OLT
Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Maintenance | Berea (Həll olundu) Orta

Təsiredici Başqa - Vumatel | Scheduled Maintenance | Berea

  • 09/10/2018 04:00 - 09/10/2018 08:39
  • Son yenilənmə 05/10/2018 19:38

Good Day,

Please be advised of the following scheduled change on Vumatel's Network.
 
Change Reference: #522
Start Date: 09 October 2018 @ 04h00
End Date: 09 October 2018 @ 06h00
Area/s Affected: Berea West - KZN
Network Type Affected: Active Ethernet
Change Description: Installation of a new distribution switch
Change Impact: Residents will have no connectivity during this time

Vumatel - Emergency Change #512 | Glenvista A (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel - Emergency Change #512 | Glenvista AR1

  • 04/10/2018 00:01 - 04/10/2018 06:00
  • Son yenilənmə 04/10/2018 13:07

Good Day,

Please be advised of the following emergency change.
 
Change Reference: #512
Start Date: 04 October 2018 @ 00h01
End Date: 04 October 2018 @ 06h00
Area/s Affected: Glenvista AR 1
Network Type Affected: Active Ethernet
Change Description: Replace all backhaul leads in the PoP
Change Impact: Residents will have no connectivity during this time

Vumatel | Fibre break | Mayo Clinic (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel | Fibre break | Mayo Clinic

  • 03/10/2018 20:51 - 04/10/2018 08:30
  • Son yenilənmə 04/10/2018 08:54

 
Vumatel are experiencing the following Network Incident:
 
Network Incident Reference: #517
Current Status Technicians have localised the fault and have started repairs
Area/s Affected: Constantia Kloof, Discovery, Florida, Helderkruin, Riverview, Roodekrans, Florida Lake, Honeydew Manor, Amarosa
Network Type Affected: GPON
Network Incident Description: Fibre Broke due to construction work in the area
Network Incident Impact: Residents will have no connectivity

Vumatel - Fibre Break - Weltervreden Park (Həll olundu) Yüksək

Təsiredici Başqa - Vumatel - Fibre Break - Weltervreden Park

  • 30/09/2018 18:52 - 02/10/2018 12:00
  • Son yenilənmə 02/10/2018 15:32

Good Day,
 
Please note we have the following Network Incident has been resolved.
 
Network Incident Reference: #510
Current Status Fibre break resolved
Area/s Affected: Weltevreden Sun and Redwood
Network Type Affected: Active Ethernet
Network Incident Description: Technicians have repaired the fibre and services have been restored
Network Incident Impact: Residents will have no connectivity

FTTH Service Outage - Balito, Umdloti, Umhlan (Həll olundu) Tənqidi

Təsiredici Server - host-s-01.wshost.co.za

  • 19/05/2018 10:00 - 20/05/2018 11:46
  • Son yenilənmə 20/05/2018 11:46

We are experiencing a service outage affecting FTTH in certain KZN areas. We apologise for the inconvenience. Engineers are on site attending to the problem.

Vumatel Outage - Johannesburg South (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel Glenvista POP

  • 17/03/2018 10:00 - 17/03/2018 14:15
  • Son yenilənmə 17/03/2018 14:26

Good day,

 
Please be advised that Vumatel are experiencing network outage in the Glen-vista PoP that is affecting the whole of JHB South. Technicians are currently on site investigating the fault.
 
Further updates to follow.

Vumatel Fibre Break - Orange Grove South (Həll olundu) Tənqidi

Təsiredici Başqa - Vumatel FTTH

  • 23/01/2018 13:25 - 23/01/2018 14:44
  • Son yenilənmə 23/01/2018 14:40

Vumatel Fibre Break in Orange Grove South. Technicians are on site

Pivot Network Outage (Həll olundu) Tənqidi

Təsiredici Başqa - Pivot Node

  • 30/01/2017 13:00 - 31/01/2017 08:43
  • Son yenilənmə 31/01/2017 08:43

Dear Client

Thank you for choosing Web Squad

We are aware of a netowrk outage affecting The Pivot, Montecasino.

Our Engineers are currently attending to the outage and will keep you updated on progress.

We apologise for the inconvenience caused.

Yours Sincerily

Web Squad Connect Internet Team

Fourways Region Connectivity (Həll olundu) Tənqidi

Təsiredici Başqa - Fourways Region Internet

  • 13/12/2016 07:25 - 13/12/2016 10:25
  • Son yenilənmə 18/12/2016 08:53

Dear Client

Thank you for choosing Web Squad.

We are experiencing connectivity issues at our Fourways POP. Our network engineers are on site and working on the problem.

We apologise for the inconvenience caused and thank you for your patience.

We expect the problem to be resolved shortly. Please visit the Web Squad netowrk status page for additional information.

Connectivity Issues (Packet Loss) in Fourways (Həll olundu) Tənqidi

Təsiredici Başqa - Fourways Region

  • 24/10/2016 11:00 - 01/11/2016 09:01
  • Son yenilənmə 24/10/2016 14:25

Our Engineers are currently on site testing all the equipment. We are happy to say that connectivity has been restored entirely.